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Freezing in Windows 7


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18 replies to this topic

#1 headofbus

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Posted 02 May 2014 - 02:58 PM

Hello, I am having a problem where where Windows 7 freezes after booting in normal mode (it does not freeze in safe mode.)

There was a virus infection that was supposedly removed after advice I received from posting in the antivirus forum (link to that post below) and I was advised to post here when the problem remained,

Could you help me return my Windows to its normal state? I am using Windows 7 Home Premium 64 bit.  Thanks in advance for your help.

 

http://www.bleepingcomputer.com/forums/t/531776/windows-freezing-after-infection

 

 



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#2 hamluis

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Posted 02 May 2014 - 04:26 PM

Good afternoon :).

 

Let's see if we can gather some data, as a preliminary step to making suggestions/comments.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 s1lents0ul

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Posted 02 May 2014 - 04:59 PM

Do this from safe mode since normal mode freezes.

 

clear the following 4 folders

C:\Windows\Temp (runbox: temp)
C:\Windows\Tasks - remove everything but SCHEDLGU
C:\Windows\System32\Tasks (runbox: tasks)
Appdata\Local\Temp (run box: %temp%)

 

runbox: MSCONFIG

set msconfig to as clean a boot as possible
-Startup tab: usually you can disable mostly ALL of the "startup" items
-Services Tab: click enable ALL, then check the box to hide microsoft services, then uncheck everything that is left that is unnecessary.

START>PROGRAMS>STARTUP folder - remove anything from here.


==]--s1lents0ul-->

#4 headofbus

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Posted 04 May 2014 - 01:37 PM

Thanks for your help.  s1lents0ul's method allowed me to start in normal mode, but I'm still having problems - programs tend to hang after a while.  I tried to reinstall my antivirus and it failed.

 

Here is the log from minitoolbox

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Derika (administrator) on 03-05-2014 at 17:03:36
Running from "C:\Users\Derika\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/03/2014 04:45:24 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/03/2014 00:14:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: rndlresolversvc.exe, version: 0.0.0.0, time stamp: 0x516d22c9
Faulting module name: rndlresolversvc.exe, version: 0.0.0.0, time stamp: 0x516d22c9
Exception code: 0xc0000005
Fault offset: 0x00003035
Faulting process id: 0xeec
Faulting application start time: 0xrndlresolversvc.exe0
Faulting application path: rndlresolversvc.exe1
Faulting module path: rndlresolversvc.exe2
Report Id: rndlresolversvc.exe3

Error: (05/03/2014 00:13:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/02/2014 02:38:29 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/02/2014 02:27:33 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/02/2014 02:27:32 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/02/2014 02:24:32 AM) (Source: SQLWRITER) (User: )
Description: SQL writer error: Unexpected error RegSetValueExW(0x00000000000001CC,(null),0,REG_DWORD,1).  hr = 0x80070005.

Error: (05/02/2014 02:17:07 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/02/2014 02:11:54 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/02/2014 02:06:33 AM) (Source: WinMgmt) (User: )
Description: 0x8004100aC:\PROGRAM FILES (X86)\MICROSOFT SQL SERVER\90\SHARED\SQLMGMPROVIDERXPSP2UP.MOF


System errors:
=============
Error: (05/03/2014 05:02:58 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{D3DCB472-7261-43CE-924B-0704BD730D5F}

Error: (05/03/2014 05:02:57 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}

Error: (05/03/2014 05:01:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 05:01:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 05:01:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:59:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:59:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:59:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:54:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:54:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (05/03/2014 04:45:24 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/03/2014 00:14:08 AM) (Source: Application Error)(User: )
Description: rndlresolversvc.exe0.0.0.0516d22c9rndlresolversvc.exe0.0.0.0516d22c9c000000500003035eec01cf66860d32ea07C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exeC:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe5eb0094f-d279-11e3-92d9-d4bed99cf47a

Error: (05/03/2014 00:13:32 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/02/2014 02:38:29 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/02/2014 02:27:33 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/02/2014 02:27:32 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/02/2014 02:24:32 AM) (Source: SQLWRITER)(User: )
Description: RegSetValueExW(0x00000000000001CC,(null),0,REG_DWORD,1)0x80070005

Error: (05/02/2014 02:17:07 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/02/2014 02:11:54 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/02/2014 02:06:33 AM) (Source: WinMgmt)(User: )
Description: 0x8004100aC:\PROGRAM FILES (X86)\MICROSOFT SQL SERVER\90\SHARED\SQLMGMPROVIDERXPSP2UP.MOF


CodeIntegrity Errors:
===================================
  Date: 2014-04-12 16:11:34.518
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 16:11:34.440
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 16:05:10.079
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 16:05:10.001
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 15:56:43.166
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 15:56:43.088
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-03 18:14:36.935
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-03 16:13:40.982
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-03 16:07:14.811
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-03 16:05:45.066
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

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7-Zip 9.22beta
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AviSynth 2.5
Blue-Cloner ver 4.10 build 611 (Version: 4.10.0.611)
BufferChm (Version: 130.0.331.000)
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Burn4Free DVD Burning 6.0.0.0
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Catalyst Control Center Graphics Previews Common (Version: 2013.1206.1603.28764)
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CDisplay 1.8
COMODO Internet Security (Version: 5.12.59641.2599)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Connect (Version: 1.0.0.1)
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Cozi (Version: 1.0.6505.38692)
CPUID CPU-Z 1.60.1
D3DX10 (Version: 15.4.2368.0902)
D5400 (Version: 130.0.365.000)
DC-Bass Source 1.3.0
Dell DataSafe Local Backup - Support Software (Version: 9.4.61)
Dell DataSafe Local Backup (Version: 9.4.61)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell KM632 Wireless Keyboard Caps Lock Indicator (Version: 2.1.9.0401)
Dell MusicStage (Version: 1.5.201.0)
Dell PhotoStage (Version: 1.5.0.65)
Dell Stage (Version: 1.5.201.0)
Dell VideoStage  (Version: 1.2.0.1712)
DeviceDiscovery (Version: 130.0.465.000)
DirectVobSub 2.40.4209 (Version: 2.40.4209)
DirectX 9 Runtime (Version: 1.00.0000)
DivX Setup (Version: 2.6.1.8)
DVD Architect Pro 6.0 (Version: 6.0.237)
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DVDFab 9.0.2.5 (05/02/2013) Qt
DW WLAN Card (Version: 5.60.48.35)
Epson Copy Utility 3.5 (Version: 3.5.0.0)
Epson Event Manager (Version: 2.30.01)
EPSON Perfection V500P User's Guide
EPSON Scan
ESET Online Scanner v3
FFmpeg v0.6.2 for Audacity
FLAC 1.2.1b (remove only) (Version: 1.2.1b)
FLAC to MP3 Converter 6.1.9
Freemake Video Converter version 4.1.2 (Version: 4.1.2)
Garritan ARIA for ACID Pro (Version: v1.000)
Google Image Downloader v1.0 (Version: 1.1.0)
GPBaseService2 (Version: 130.0.371.000)
gpedt.msc 1.0
HandBrake 0.9.6 (Version: 0.9.6)
Hauppauge WinTV 7 (Version: v7.0.30237 (CD 2.6))
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
HitFilm 2 Ultimate (Version: 2.0.1024.51947)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart D5400 Printer Driver Software 13.0 Rel. 3 (Version: 13.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Product Detection (Version: 11.14.0001)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.003.001.001)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabel_PaperLabel (Version: 2.04.0000)
HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.04.0000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
hpphotosmartdisclabelplugin (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
HydraVision (Version: 4.2.236.0)
ImgBurn (Version: 2.5.8.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Rapid Storage Technology (Version: 10.6.0.1002)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
JDownloader 0.9 (Version: 0.9)
Junk Mail filter update (Version: 15.4.3502.0922)
kuler (Version: 2.0)
Lagarith Lossless Codec (1.3.27)
LAME v3.99.3 (for Windows)
LastPass (uninstall only)
Logitech Harmony Remote Software 7 (Version: 7.6.0.8)
Logitech Harmony Remote Software 7 (Version: 7.7.0.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 130.0.374.000)
Media Manager 2.4 (Version: 2.4.372)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Express Edition (SONY_MEDIAMGR2) (Version: 9.4.5000.00)
Microsoft SQL Server Desktop Engine (Version: 8.00.194)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Mike Crash's Vegas Filters Uninstall
MiPony 2.0.5 (Version: 2.0.5)
MKVToolNix 6.7.0 [20140102-565] (Version: 6.7.0)
Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)
Mozilla Maintenance Service (Version: 28.0)
Mp3tag v2.51 (Version: v2.51)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT Redists (Version: 1.0)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Card Reader (Version: 1.7.915.93)
My Dell (Version: 3.5.6426.22)
Native Instruments Guitar Combos
Native Instruments Service Center
NewBlue Titler Pro for Windows (Version: 1.0)
Noise Reduction Plug-In 2.0 (Version: 2.0.502)
OpenSource Flash Video Splitter 1.0.0.5 (Version: 1.0.0.5)
PDF Settings CS4 (Version: 9.0)
Photoshop Camera Raw (Version: 5.0)
Photoshop Camera Raw_x64 (Version: 5.0)
PhotoShowExpress (Version: 2.0.063)
Portforward Static IP Address 1.0.47 (Version: 1.0.47)
Production Assistant 2.0 (Version: 2.0)
PS_SF_03_D5400_Software_Min (Version: 130.0.365.000)
QuickTime (Version: 7.60.92.0)
RapidShare Manager 2 (Version: 2)
RBVirtualFolder64Inst (Version: 1.00.0000)
RealDownloader (Version: 1.3.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.2)
Realtek High Definition Audio Driver (Version: 6.0.1.6649)
RealUpgrade 1.1 (Version: 1.1.0)
Remote Control USB Driver (Version: 2.3.2.317)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Sansa Updater (Version: 1.406)
Shark007 Advanced Codecs (Version: 4.3.2)
Shop for HP Supplies (Version: 13.0)
SlimComputer (Version: 1.3.30878)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sony Preset Manager 2.0 (Version: 2.0.93)
Sony Sound Series Loops and Samples Reference Library 2.50 (Version: 2.51.30)
Sound Forge Pro 10.0 (Version: 10.0.506)
Spybot - Search & Destroy (Version: 2.1.21)
Status (Version: 130.0.469.000)
Suite Shared Configuration CS4 (Version: 1.0)
SUPER © v2012.build.53 (Sep 13, 2012) version v2012.build.53 (Version: v2012.build.53)
System Requirements Lab for Intel (Version: 4.5.22.0)
THX TruStudio PC (Version: 1.0)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
Tweaking.com - Windows Repair (All in One) (Version: 2.7.1)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
VC 9.0 Runtime (Version: 1.0.0)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Vegas Auto Levels Uninstall
Vegas Pro 12.0 (64-bit) (Version: 12.0.726)
Video4YouTube 1.3
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 2.1.2 (Version: 2.1.2)
VobSub v2.23 (Remove Only)
VSO ConvertXToDVD (Version: 5.0.0.47)
Vuze (Version: 5.1.0.0)
Vuze (Version: 5.3.0.0)
Vuze Remote Toolbar v8.1 (Version: 8.1)
WebReg (Version: 130.0.132.017)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinPcap 4.1.2 (Version: 4.1.0.2001)
XviD MPEG4 Video Codec (remove only)
Xvid Video Codec (Version: 1.3.2)
ZipGenius 6.3 (Version: 6.3)

========================= Memory info: ===================================

Percentage of memory in use: 13%
Total physical RAM: 8174.46 MB
Available physical RAM: 7035.75 MB
Total Pagefile: 16347.09 MB
Available Pagefile: 15254.91 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.75 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:625.25 GB) (Free:520.03 GB) NTFS
3 Drive e: (FOOTAGE) (Fixed) (Total:931.51 GB) (Free:304.82 GB) NTFS
5 Drive i: (C Temp) (Fixed) (Total:292.97 GB) (Free:75.28 GB) NTFS

========================= Users: ========================================

User accounts for \\LEFTCOMPUTER

Administrator            Derika                   Guest                    


**** End of log ****
 

Speccy hung while searching for storage and optical drives, but here is what it came up with

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Derika (administrator) on 03-05-2014 at 17:03:36
Running from "C:\Users\Derika\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/03/2014 04:45:24 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/03/2014 00:14:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: rndlresolversvc.exe, version: 0.0.0.0, time stamp: 0x516d22c9
Faulting module name: rndlresolversvc.exe, version: 0.0.0.0, time stamp: 0x516d22c9
Exception code: 0xc0000005
Fault offset: 0x00003035
Faulting process id: 0xeec
Faulting application start time: 0xrndlresolversvc.exe0
Faulting application path: rndlresolversvc.exe1
Faulting module path: rndlresolversvc.exe2
Report Id: rndlresolversvc.exe3

Error: (05/03/2014 00:13:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/02/2014 02:38:29 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/02/2014 02:27:33 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/02/2014 02:27:32 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/02/2014 02:24:32 AM) (Source: SQLWRITER) (User: )
Description: SQL writer error: Unexpected error RegSetValueExW(0x00000000000001CC,(null),0,REG_DWORD,1).  hr = 0x80070005.

Error: (05/02/2014 02:17:07 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/02/2014 02:11:54 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/02/2014 02:06:33 AM) (Source: WinMgmt) (User: )
Description: 0x8004100aC:\PROGRAM FILES (X86)\MICROSOFT SQL SERVER\90\SHARED\SQLMGMPROVIDERXPSP2UP.MOF


System errors:
=============
Error: (05/03/2014 05:02:58 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{D3DCB472-7261-43CE-924B-0704BD730D5F}

Error: (05/03/2014 05:02:57 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}

Error: (05/03/2014 05:01:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 05:01:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 05:01:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:59:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:59:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:59:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:54:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/03/2014 04:54:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (05/03/2014 04:45:24 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/03/2014 00:14:08 AM) (Source: Application Error)(User: )
Description: rndlresolversvc.exe0.0.0.0516d22c9rndlresolversvc.exe0.0.0.0516d22c9c000000500003035eec01cf66860d32ea07C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exeC:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe5eb0094f-d279-11e3-92d9-d4bed99cf47a

Error: (05/03/2014 00:13:32 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/02/2014 02:38:29 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/02/2014 02:27:33 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/02/2014 02:27:32 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/02/2014 02:24:32 AM) (Source: SQLWRITER)(User: )
Description: RegSetValueExW(0x00000000000001CC,(null),0,REG_DWORD,1)0x80070005

Error: (05/02/2014 02:17:07 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/02/2014 02:11:54 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Derika\Desktop\esetsmartinstaller_enu.exe

Error: (05/02/2014 02:06:33 AM) (Source: WinMgmt)(User: )
Description: 0x8004100aC:\PROGRAM FILES (X86)\MICROSOFT SQL SERVER\90\SHARED\SQLMGMPROVIDERXPSP2UP.MOF


CodeIntegrity Errors:
===================================
  Date: 2014-04-12 16:11:34.518
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 16:11:34.440
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 16:05:10.079
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 16:05:10.001
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 15:56:43.166
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-12 15:56:43.088
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-03 18:14:36.935
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-03 16:13:40.982
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-03 16:07:14.811
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-03 16:05:45.066
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8)
7-Zip 9.22beta
ABBYY FineReader 6.0 Sprint (Version: 6.00.1395.4512)
ACID Effects Rack (Version: 1.00)
ACID Pro 7.0 (Version: 7.0.713)
Adobe After Effects CS4 Third Party Content (Version: 9)
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Anchor Service x64 CS4 (Version: 2.0)
Adobe Bridge CS4 (Version: 3)
Adobe CMaps CS4 (Version: 2.0)
Adobe CMaps x64 CS4 (Version: 2.0)
Adobe Color - Photoshop Specific CS4 (Version: 2.0)
Adobe Color EU Extra Settings CS4 (Version: 2.0)
Adobe Color JA Extra Settings CS4 (Version: 2.0)
Adobe Color NA Recommended Settings CS4 (Version: 2.0)
Adobe Color Video Profiles CS CS4 (Version: 2.0)
Adobe Creative Suite 4 Master Collection (Version: 4.0)
Adobe CS4 American English Speech Analysis Models (Version: 1)
Adobe CSI CS4 (Version: 1)
Adobe CSI CS4 x64 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Drive CS4 x64 (Version: 1)
Adobe Dynamiclink Support (Version: 1)
Adobe Encore CS4 (Version: 4)
Adobe Encore CS4 Codecs (Version: 4)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Extension Manager CS4 (Version: 2.0)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Fonts All (Version: 2.0)
Adobe Fonts All x64 (Version: 2.0)
Adobe Linguistics CS4 (Version: 4.0.0)
Adobe Linguistics CS4 x64 (Version: 4.0.0)
Adobe Media Encoder CS4 (Version: 1.0)
Adobe Media Encoder CS4 Additional Exporter (Version: 1.0)
Adobe Media Encoder CS4 Dolby (Version: 1.0)
Adobe Media Encoder CS4 Exporter (Version: 1.0)
Adobe Media Encoder CS4 Importer (Version: 1.0)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe PDF Library Files x64 CS4 (Version: 9.0)
Adobe Photoshop CS4 (64 Bit) (Version: 11.0)
Adobe Photoshop CS4 (Version: 11.0)
Adobe Photoshop CS4 Support (Version: 11.0)
Adobe Premiere Pro CS4 (Version: 4)
Adobe Premiere Pro CS4 Functional Content (Version: 4)
Adobe Premiere Pro CS4 Third Party Content (Version: 4)
Adobe Reader X (10.1.9) MUI (Version: 10.1.9)
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe Soundbooth CS4 (Version: 2)
Adobe Soundbooth CS4 Codecs (Version: 2)
Adobe Type Support CS4 (Version: 9.0)
Adobe Type Support x64 CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe WinSoft Linguistics Plugin (Version: 1.1)
Adobe WinSoft Linguistics Plugin x64 (Version: 1.1)
Adobe XMP Panels CS4 (Version: 2.0)
AdobeColorCommonSetCMYK (Version: 2.0)
AdobeColorCommonSetRGB (Version: 2.0)
AMD Accelerated Video Transcoding (Version: 13.20.100.31206)
AMD APP SDK Runtime (Version: 10.0.938.1)
AMD AVIVO64 Codecs (Version: 12.4.100.20405)
AMD Catalyst Control Center (Version: 2013.1206.1603.28764)
AMD Catalyst Install Manager (Version: 8.0.915.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.81206.1620)
AMD Wireless Display v3.0 (Version: 1.0.0.14)
Any Video Converter 3.5.5
Any Video Converter 5 5.0.2
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
Application Profiles (Version: 2.0.4469.34733)
Audacity 2.0.5 (Version: 2.0.5)
Auto Gordian Knot 2.55 (Version: 2.55)
AVG 2014 (Version: 14.0.3882)
AVG 2014 (Version: 14.0.4569)
AVG 2014 (Version: 2014.0.4569)
Avidemux 2.6 (32-bit) (Version: 2.6.7.8981)
AviSynth 2.5
Blue-Cloner ver 4.10 build 611 (Version: 4.10.0.611)
BufferChm (Version: 130.0.331.000)
Bulk Rename Utility 2.7.1.2
Burn4Free DVD Burning 6.0.0.0
CamStudio version 2.7 (Version: 2.7)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.1206.1603.28764)
Catalyst Control Center InstallProxy (Version: 2013.1206.1603.28764)
Catalyst Control Center Localization All (Version: 2013.1206.1603.28764)
CCC Help Chinese Standard (Version: 2013.1206.1602.28764)
CCC Help Chinese Traditional (Version: 2013.1206.1602.28764)
CCC Help Czech (Version: 2013.1206.1602.28764)
CCC Help Danish (Version: 2013.1206.1602.28764)
CCC Help Dutch (Version: 2013.1206.1602.28764)
CCC Help English (Version: 2013.1206.1602.28764)
CCC Help Finnish (Version: 2013.1206.1602.28764)
CCC Help French (Version: 2013.1206.1602.28764)
CCC Help German (Version: 2013.1206.1602.28764)
CCC Help Greek (Version: 2013.1206.1602.28764)
CCC Help Hungarian (Version: 2013.1206.1602.28764)
CCC Help Italian (Version: 2013.1206.1602.28764)
CCC Help Japanese (Version: 2013.1206.1602.28764)
CCC Help Korean (Version: 2013.1206.1602.28764)
CCC Help Norwegian (Version: 2013.1206.1602.28764)
CCC Help Polish (Version: 2013.1206.1602.28764)
CCC Help Portuguese (Version: 2013.1206.1602.28764)
CCC Help Russian (Version: 2013.1206.1602.28764)
CCC Help Spanish (Version: 2013.1206.1602.28764)
CCC Help Swedish (Version: 2013.1206.1602.28764)
CCC Help Thai (Version: 2013.1206.1602.28764)
CCC Help Turkish (Version: 2013.1206.1602.28764)
ccc-utility64 (Version: 2013.1206.1603.28764)
CDisplay 1.8
COMODO Internet Security (Version: 5.12.59641.2599)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Connect (Version: 1.0.0.1)
ConvertXtoDVD 3.3.2.100 (Version: 3.3.2.100)
Cozi (Version: 1.0.6505.38692)
CPUID CPU-Z 1.60.1
D3DX10 (Version: 15.4.2368.0902)
D5400 (Version: 130.0.365.000)
DC-Bass Source 1.3.0
Dell DataSafe Local Backup - Support Software (Version: 9.4.61)
Dell DataSafe Local Backup (Version: 9.4.61)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell KM632 Wireless Keyboard Caps Lock Indicator (Version: 2.1.9.0401)
Dell MusicStage (Version: 1.5.201.0)
Dell PhotoStage (Version: 1.5.0.65)
Dell Stage (Version: 1.5.201.0)
Dell VideoStage  (Version: 1.2.0.1712)
DeviceDiscovery (Version: 130.0.465.000)
DirectVobSub 2.40.4209 (Version: 2.40.4209)
DirectX 9 Runtime (Version: 1.00.0000)
DivX Setup (Version: 2.6.1.8)
DVD Architect Pro 6.0 (Version: 6.0.237)
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DVDFab 9.0.2.5 (05/02/2013) Qt
DW WLAN Card (Version: 5.60.48.35)
Epson Copy Utility 3.5 (Version: 3.5.0.0)
Epson Event Manager (Version: 2.30.01)
EPSON Perfection V500P User's Guide
EPSON Scan
ESET Online Scanner v3
FFmpeg v0.6.2 for Audacity
FLAC 1.2.1b (remove only) (Version: 1.2.1b)
FLAC to MP3 Converter 6.1.9
Freemake Video Converter version 4.1.2 (Version: 4.1.2)
Garritan ARIA for ACID Pro (Version: v1.000)
Google Image Downloader v1.0 (Version: 1.1.0)
GPBaseService2 (Version: 130.0.371.000)
gpedt.msc 1.0
HandBrake 0.9.6 (Version: 0.9.6)
Hauppauge WinTV 7 (Version: v7.0.30237 (CD 2.6))
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
HitFilm 2 Ultimate (Version: 2.0.1024.51947)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart D5400 Printer Driver Software 13.0 Rel. 3 (Version: 13.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Product Detection (Version: 11.14.0001)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.003.001.001)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabel_PaperLabel (Version: 2.04.0000)
HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.04.0000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
hpphotosmartdisclabelplugin (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
HydraVision (Version: 4.2.236.0)
ImgBurn (Version: 2.5.8.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Rapid Storage Technology (Version: 10.6.0.1002)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
JDownloader 0.9 (Version: 0.9)
Junk Mail filter update (Version: 15.4.3502.0922)
kuler (Version: 2.0)
Lagarith Lossless Codec (1.3.27)
LAME v3.99.3 (for Windows)
LastPass (uninstall only)
Logitech Harmony Remote Software 7 (Version: 7.6.0.8)
Logitech Harmony Remote Software 7 (Version: 7.7.0.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 130.0.374.000)
Media Manager 2.4 (Version: 2.4.372)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Express Edition (SONY_MEDIAMGR2) (Version: 9.4.5000.00)
Microsoft SQL Server Desktop Engine (Version: 8.00.194)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Mike Crash's Vegas Filters Uninstall
MiPony 2.0.5 (Version: 2.0.5)
MKVToolNix 6.7.0 [20140102-565] (Version: 6.7.0)
Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)
Mozilla Maintenance Service (Version: 28.0)
Mp3tag v2.51 (Version: v2.51)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT Redists (Version: 1.0)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Card Reader (Version: 1.7.915.93)
My Dell (Version: 3.5.6426.22)
Native Instruments Guitar Combos
Native Instruments Service Center
NewBlue Titler Pro for Windows (Version: 1.0)
Noise Reduction Plug-In 2.0 (Version: 2.0.502)
OpenSource Flash Video Splitter 1.0.0.5 (Version: 1.0.0.5)
PDF Settings CS4 (Version: 9.0)
Photoshop Camera Raw (Version: 5.0)
Photoshop Camera Raw_x64 (Version: 5.0)
PhotoShowExpress (Version: 2.0.063)
Portforward Static IP Address 1.0.47 (Version: 1.0.47)
Production Assistant 2.0 (Version: 2.0)
PS_SF_03_D5400_Software_Min (Version: 130.0.365.000)
QuickTime (Version: 7.60.92.0)
RapidShare Manager 2 (Version: 2)
RBVirtualFolder64Inst (Version: 1.00.0000)
RealDownloader (Version: 1.3.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.2)
Realtek High Definition Audio Driver (Version: 6.0.1.6649)
RealUpgrade 1.1 (Version: 1.1.0)
Remote Control USB Driver (Version: 2.3.2.317)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Sansa Updater (Version: 1.406)
Shark007 Advanced Codecs (Version: 4.3.2)
Shop for HP Supplies (Version: 13.0)
SlimComputer (Version: 1.3.30878)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sony Preset Manager 2.0 (Version: 2.0.93)
Sony Sound Series Loops and Samples Reference Library 2.50 (Version: 2.51.30)
Sound Forge Pro 10.0 (Version: 10.0.506)
Spybot - Search & Destroy (Version: 2.1.21)
Status (Version: 130.0.469.000)
Suite Shared Configuration CS4 (Version: 1.0)
SUPER © v2012.build.53 (Sep 13, 2012) version v2012.build.53 (Version: v2012.build.53)
System Requirements Lab for Intel (Version: 4.5.22.0)
THX TruStudio PC (Version: 1.0)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
Tweaking.com - Windows Repair (All in One) (Version: 2.7.1)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
VC 9.0 Runtime (Version: 1.0.0)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Vegas Auto Levels Uninstall
Vegas Pro 12.0 (64-bit) (Version: 12.0.726)
Video4YouTube 1.3
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 2.1.2 (Version: 2.1.2)
VobSub v2.23 (Remove Only)
VSO ConvertXToDVD (Version: 5.0.0.47)
Vuze (Version: 5.1.0.0)
Vuze (Version: 5.3.0.0)
Vuze Remote Toolbar v8.1 (Version: 8.1)
WebReg (Version: 130.0.132.017)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinPcap 4.1.2 (Version: 4.1.0.2001)
XviD MPEG4 Video Codec (remove only)
Xvid Video Codec (Version: 1.3.2)
ZipGenius 6.3 (Version: 6.3)

========================= Memory info: ===================================

Percentage of memory in use: 13%
Total physical RAM: 8174.46 MB
Available physical RAM: 7035.75 MB
Total Pagefile: 16347.09 MB
Available Pagefile: 15254.91 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.75 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:625.25 GB) (Free:520.03 GB) NTFS
3 Drive e: (FOOTAGE) (Fixed) (Total:931.51 GB) (Free:304.82 GB) NTFS
5 Drive i: (C Temp) (Fixed) (Total:292.97 GB) (Free:75.28 GB) NTFS

========================= Users: ========================================

User accounts for \\LEFTCOMPUTER

Administrator            Derika                   Guest                    


**** End of log ****
 

 

 

#5 headofbus

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Posted 08 May 2014 - 04:31 PM

Could you tell me what the next step should be? Thanks so much for your help.



#6 hamluis

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Posted 08 May 2014 - 04:51 PM

I don't see the link to the Speccy snapshot...the data requests two different things, you delivered one.

 

Louis



#7 headofbus

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Posted 08 May 2014 - 04:52 PM

It's a long post so easy to miss but here's what I posted about Speccy:

 

Speccy hung while searching for storage and optical drives, but here is what it came up with

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Derika (administrator) on 03-05-2014 at 17:03:36
Running from "C:\Users\Derika\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network

 

 

(data continues from there)


Edited by headofbus, 08 May 2014 - 04:54 PM.


#8 hamluis

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Posted 08 May 2014 - 04:58 PM

You don't seem to understand...I just want the link to the snapshot, not data from the snapshot pasted into a post.  All the pasted data in the world...will not duplicate the detail revealed in the snapshot.

 

Speccy has some quirks of its own...just ignore those or move on when any error message pops up while trying to create the snapshot.  Try it again, please...multiple attempts often get the job done.

 

Louis



#9 headofbus

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Posted 09 May 2014 - 11:54 PM

Thanks, I tried running Speccy a few times and it always freezes at a certain point, even if I let it run for several hours.  For what it's worth, I'm attaching a screen shot of how far it gets.  Thank for your help.speccy2.jpg



#10 hamluis

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Posted 10 May 2014 - 08:34 AM

Sorry, but that isn't helpful.  The detail data of the snapshot provides data necessary to check for possible obvious hardware problems.  Without that...I don't have skill to quickly verify whether there is such hardware problem.

 

The fact that S[eccu seems to hang when trying to acquire data for your hard drive...is not a good sign, IMO, re the state of your drives.

 

Louis



#11 headofbus

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Posted 10 May 2014 - 04:53 PM

While I was not able to publish a snapshot through Speccy (the option is grayed out) I was able to get a pretty complete report in normal mode by copying the data from each section into a text file.  

In safe mode I was able to display the drive data (though other info was not available in that mode.)

I'm attaching the text file.  I hope this is of help as I'm not sure what to do otherwise.  Thanks for your help.

Attached File  speccy result.txt   54.88KB   5 downloads



#12 hamluis

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Posted 10 May 2014 - 05:54 PM

Thanks, good effort :).

 

The only thing that caught my eye was that you have Comodo and AVG processes on the system...I would clearly remove Comodo and AVG...and then reinstall one . your preference.

 

Neither your hard drives nor your CPU exhibit any indications of overheating, free space on C: is fine.

 

IMO...your Event Viewer errors could indicate a lot of file corruption...I would run the chkdsk /r command, followed by running the sfc /scannow command.

 

Then...I'd see how it runs :).

 

Louis



#13 headofbus

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Posted 11 May 2014 - 06:57 PM

I ran chkdsk and scannow but I'm still having the same problems.  Scannow gave me the following message: "Windows Resource Protection found corrupt files but was unable to fix some of them." Most programs are still freezing or running very slowly.  Windows freezes while shutting down, the only option is a hard power off.  While I did have AVG and Comodo installed I was only using Comodo as a firewall so there shouldn't be any conflicts.  I uninstalled AVG a few days ago because it was not working; I am unable to reinstall it.  When I use msconfig to set the boot options, it automatically selects safe mode when I select Normal Startup.  So I can either start in safe mode or Selective Startup.  It seems clear Windows still has problems.  I ran Windows Repair All In One in safe mode (could not run it normally) but it did not resolve any of the problems.  Any ideas where I can go from here? Thanks.



#14 hamluis

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Posted 12 May 2014 - 06:15 AM

Clean install would be my course of action.

 

Whatever is damaged that prevents sfc /scannow from replacing missing/damaged files...is not likely to be overcome by additional efforts, IMO.  The file system could be damaged, the hard drive could be the problem...I can't tell from where I am and I'd be foolish to try to suggest a cure for problems that I cannot accurately diagnose.

 

I would start with running a diagnostic on the hard drive and expect bad news.

 

If the diagnostic gives a thumbs up, then I would clean install Windows on the drive.  If the diagnostic indicates that the drive has problems...I'd get a replacement drive and clean install on it.

 

I would move any valued data files to another drive/device before running the hard drive diagnostic.

 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

Louis



#15 headofbus

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Posted 14 May 2014 - 08:41 AM

Still reluctant to do a clean Windows install so I tried another system restore and it worked this time.  I was able to reinstall and update my AVG antivirus. I ran a scan and it found nothing.  I also ran AVG PC Tune Up which repaired or removed quite a lot of registry issues.  So far programs seem to be working correctly, and the system does not freeze when I go to shut down.  The only issue I've noticed is one of my hard drives is not showing up.  I'll check on that tonight.  Are there any other programs you can recommend to check that everything is functional? Should I run MiniToolBox again? Thank you.






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