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Posted 02 May 2014 - 11:45 AM
Posted 02 May 2014 - 01:45 PM
Posted 02 May 2014 - 08:17 PM
This is a bit above the normal Am I Infected topic, so I can post 2 options for you -
Option 1 for known infected systems -
Please follow the instructions in this Preparation Guide starting at Step #6.
NOTE - If you cannot complete a step, skip it and continue. A Windows 8.1 or non-operating system will not create the requested logs, so ignore that bit and describe your problem...
Once the proper DDS logs are created, then make a NEW TOPIC and post it to =>
Virus, Trojan, Spyware, and Malware Removal Logs area -
They can use other tools to find the problems that I can not use in this area.
If HelpBot replies, please follow its Step #1 and the team will be notified.
Tell me when you post the new topic so we can close this one and only let the Experts fix your problem.
Option 2 would be to try and sort out your Hardware install problems first -
http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ <=Hardware area.
Posted 02 May 2014 - 09:40 PM
Posted 02 May 2014 - 11:29 PM
As you have posted a new topic here:
I will lock this one to avoid confusion.
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