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can not download anything


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#1 LOVEMYPC

LOVEMYPC

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Posted 02 May 2014 - 03:12 AM

HI,Well it did not take very long,but i have something inside my PC will not let me download anything off the BC computer web site.

It tells me i need permission to do so,i can download to F/F look an see that it did download,go to run it thats when it tells me i need permission i also have that mouse pointer with the little blinking hour glass along side it.

I finally got ADOBE FLASH PLAYER and ADOBE READER back found out that AVAST! was blocking my downloads had to stop avast! to complete downloads,but now even with FLASH installed i can not play what comes up on my home page or youtube it shows no video at all.

This all started when i got a popup saying there was a update to ADOBE FLASH PLAYER available.

I can download and get to RUN click RUN and thats when it asks for permission,thank you



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#2 noknojon

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Posted 02 May 2014 - 09:28 PM

Hello LOVEMYPC -

We talk you into another computer, and you "break it" in the first month or so.

Do you have 2 things -

1 Access to the computer in Safe Mode (same for most computers)

2 A spare USB Flash Drive unit to use -

Always (and only) inxtall Install these from the correct sites Adobe Flash Player
Untick any free offer (Google Chrome) as it will reset your home page also.
 

Try this even in Safe Mode -

 

1. Go to Add/Remove Programs in Control Panel or Programs and Features if using Vista/Windows 7/8. From within Add/Remove Programs look for anything in your list above and select Remove.

2. Open your browser and disable (uncheck) all extensions. Make a list, then one by one, re-enable each extension to see if the pop-ups start appearing again with that particular extension. Once you identify the responsible extension...permanently remove it but let me know which one it was so I can update the above list.
* How to Disable Extensions in Google Chrome - How to Uninstall Extensions in Google Chrome
* How To Disable Individual Plug-ins in Google Chrome <- try only if the above does not work
* How to Disable Extensions and Plugins in Firefox - How to Remove Extensions/Uninstall Plugins in Firefox
* How to Disable Extensions in Internet Explorer
* How to Disable Add-ons/Extensions in Internet Explorer, Firefox and Google Chrome
* How to Disable all add-ons in Firefox, Internet Explorer

3. If the above did not resolve the problem, then create a new browser user profile.
* How to Create a new browser user profile in Google Chrome
* How to Create a new browser user profile in Firefox
* How to Create a new browser user profile in Opera, Internet Explorer, Firefox, Chrome
 

Next project - I hope you have Malwarebytes Anti-Malware installed, so we can use the Chameleon option.

If you updated to Version 2.01 there is a listing beside MBAM in the Programs list for Other Tools -

 

Spelling Edit -

Waiting to hear your results -


Edited by noknojon, 02 May 2014 - 10:38 PM.





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