Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Since Removing Spyfalcon If I Did...i Have Problems.


  • This topic is locked This topic is locked
17 replies to this topic

#1 Mermaid

Mermaid

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 22 May 2006 - 12:11 AM

Hello,

I followed the fix of topic 43659.

The spyfalcon seems to have been removed although I can not be certain. But I still have two pop up windows that open when I use IE. They are named ULWindowSeek and ULWindowUrl.

It also now does not allow me to log into any email account. And my mozilla just does not work at all anymore. So I am forced to use IE.

I have run counterspy, panda, spyware doctor, adaware, norton( of course), system mechanic, and spysweeper and just can not remove this problem.

Maybe it is a different virus, no clue.

So please help. I want to try and avoid a total reinstall of windows.



This is my HijackThis Log File
Logfile of HijackThis v1.99.1
Scan saved at 12:49:13 AM, on 5/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\windows\system32\spoolsv.exe
C:\windows\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\windows\System32\nvsvc32.exe
C:\windows\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\windows\system32\devldr32.exe
C:\windows\System32\alg.exe
C:\Program Files\Wireless LAN Utility\WlanUtility.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\NoAdware4\NoAdware4.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Ariel\LOCALS~1\Temp\Rar$EX00.967\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\windows\system32\hpC320.tmp (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [eISS_licreg] "C:\Program Files\CA\eTrust Internet Security Suite\licreg.exe" /s
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: winpaz32 - C:\windows\SYSTEM32\winpaz32.dll
O20 - Winlogon Notify: WRNotifier - C:\windows\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\windows\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Have a good week.
Cheers.
A

BC AdBot (Login to Remove)

 


m

#2 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:49 AM

Posted 22 May 2006 - 09:37 AM

Hello and welcome to BC. :thumbsup:

You are running HijackThis from a temporary directory. You need to move HJT.exe into its own folder by following the instructions in this link so that it can function properly.

=========================================================

We'll need to disable realtime scanners so that they will not interfere with the fix.

Disable the Script Blocking Service:

Click Start>Run, type in services.msc and hit enter.

From the list find ScriptBlocking Service and right click on it... choose properties. Stop the service and change the Startup to Disabled for now and exit the services console.

Disabling Spysweeper
" Open Spysweeper and click on Options > Program Options.
" Uncheck "load at windows startup".
" On the left click "shields" and then uncheck everything there.
" Uncheck "home page shield".
" Uncheck "automatically restore default without notification".
" Exit the program.
" Leave it disabled until we are finished here.

You can re-enable them once the system is clean.

==========================================================

Please download Ccleaner and save it to your desktop.

Tutorial for CCleaner

During the installation be sure to UN-check the box for "Ccleaner Yahoo Toolbar" unless you want it

===========================================================

Please download the free Ad-Aware SE and install it. If you already have Ad-Aware SE, please configure it as indicated below. If you have a previous version of Ad-Aware, please uninstall your current version and install the newest version SE 1.06.

Run Ad-Aware, and click Check for updates now.

Select Configurations (click the Gear wheel at the top) as follows:
  • General Button > Safety & Settings: Check (Green) all three.
  • Tweak Button > Cleaning Engine > UNcheck "Always try to unload modules before deletion".
Click Proceed.

======================================================

Download and install Ewido Anti-Malware

During the installation, uncheck the following under Additional Options:
Install background guard
Install scan via context menu


Check for updates but do not run it yet.

Note: If you have problems with the updater, you can manually update Ewido.
Download ewido-signatures-full-current.exe from here and save to your Desktop.
All you need to do then is to double-click it, click Install and then when it has finished, Close.

========================================================

Now, run HijackThis. Close all windows and browsers except HijackThis.
Go to Config > Misc tools
Click on Delete a File On Reboot
Click once on the file below to select it:
C:\WINDOWS\winpaz32.dll
Click on the Back button to exit Process Manager

Now, back at the main screen of HijackThis, click on Scan and put a check in front of the following

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\windows\system32\hpC320.tmp (file missing)
O20 - Winlogon Notify: winpaz32 - C:\windows\SYSTEM32\winpaz32.dll


Close all other windows/browsers/applications, except HijackThis and click on Fix checked.

The following is for eTrust Internet Security Suite licence registry reminder. If you don't want it you can include it in the fix.

O4 - HKLM\..\RunOnce: [eISS_licreg] "C:\Program Files\CA\eTrust Internet Security Suite\licreg.exe" /s

==========================================================


Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
Look in here for more information.

========================================================

From Safe Mode run Ccleaner
  • Click on Options,
  • Select Advanced
  • Now UNCHECK "Only delete files in Windows Temp folders older than 48 hours"
  • Make sure the Cleaner block on the left is selected. (Do not use the "Issues" block)
  • Choose the Windows tab.
  • Check everything EXCEPT Advanced part of the Menu.
  • Click on "Analyze". This process could take a while.
    If you don't want to loose your login passwords to certain sites, click on Options, select cookies and move the ones you want to keep to the "cookies to keep" section, by highlighting and using the arrows in the middle.
  • Choose Run Cleaner.
  • When CCleaner shows how much has been removed, cleaning is finished.
  • Click Exit.
If you have more than one users, run Ccleaner for every user.

==========================================================

From Safe Mode run Ewido.
Click on Scanner
Click on Complete System Scan and the scan will begin.
While the scan is in progress you will be prompted to clean files, click OK
When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says 'Perform action with all infections' then choose clean and click OK.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report - click it.
Save the report.txt file to your desktop.

Now close Ewido-Anti-Malware.

Warning: While the scan is in progress, DO NOT open any folders or the Windows Control Panel !!

==========================================================

Reboot in Normal Mode and run Adaware SE

To start the scan, Click > "Scan Now" at left
  • Deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.
  • Select "Search for low-risk threats"
  • Select "Perform full system scan"
  • Click Next
4) When the scan has completed, select Next.
  • In the Scanning Results window, select the "Critical Objects" tab.
  • Right-click on the screen and choose "Select all objects"
  • Click Next to remove the infections found, and click OK to the prompt.
  • Restart the computer to clear the memory
==========================================================

Post a fresh HijackThis log and the Ewido log please.

#3 Mermaid

Mermaid
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 23 May 2006 - 12:20 AM

I followed all the steps one by one and here is my hijack file in next message will be half the ewido and then the other half to follow.
Too big. I still can not log into any email accounts and my mozilla is still not working
Thanks
A

Logfile of HijackThis v1.99.1
Scan saved at 1:10:51 AM, on 5/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\windows\system32\netdde.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\windows\system32\ctfmon.exe
C:\windows\system32\devldr32.exe
C:\Program Files\Wireless LAN Utility\WlanUtility.exe
C:\windows\system32\wuauclt.exe
C:\windows\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: winpaz32 - winpaz32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\windows\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#4 Mermaid

Mermaid
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 23 May 2006 - 12:28 AM

I can not get the ewido report on this service for some reason it says the file is just too big and it would take lots of effort to put it in billions of posts. Here is the top lines.
--------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 4:56:06 PM, 5/22/2006
+ Report-Checksum: 8073A218

+ Scan result:

[236] C:\windows\system32\winpaz32.dll -> Trojan.Agent.qt : Cleaned with backup
C:\Program Files\iolo\System Mechanic Professional 6\Undo\Manual\{5AA63C8A-37D8-4769-B347-1AE4CE121152}\{192ABCA9-B898-43A0-BA36-1E2A879600F8}.txt/{192ABCA9-B898-43A0-BA36-1E2A879600F8}.txt -> TrackingCookie.Hitslink : Error during cleaning
:mozilla.6:C:\Program Files\iolo\System Mechanic Professional 6\Undo\Manual\{5AA63C8A-37D8-4769-B347-1AE4CE121152}\{1FB1FCBD-BD15-42C5-BC05-4C96CAA3F612}.txt/{1FB1FCBD-BD15-42C5-BC05-4C96CAA3F612}.txt -> TrackingCookie.Doubleclick : Error during cleaning
:mozilla.14:C:\Program Files\iolo\System Mechanic Professional 6\Undo\Manual\{5AA63C8A-37D8-4769-B347-1AE4CE121152}\{1FB1FCBD-BD15-42C5-BC05-4C96CAA3F612}.txt/{1FB1FCBD-BD15-42C5-BC05-4C96CAA3F612}.txt -> TrackingCookie.Mediaplex : Error during cleaning
C:\Program Files\iolo\System Mechanic Professional 6\Undo\Manual\{5AA63C8A-37D8-4769-B347-1AE4CE121152}\{38CE5425-66E0-420D-8B5B-2F5AD60D6EC0}.txt/{38CE5425-66E0-420D-8B5B-2F5AD60D6EC0}.txt -> TrackingCookie.Addynamix : Error during cleaning
:mozilla.388:C:\RECYCLER\NPROTECT\00001140.MOZ -> TrackingCookie.Hitslink : Cleaned with backup

It continues like that for...tons and tons of lines and ends with
TrackingCookie.Esomniture : Cleaned with backup
C:\WINDOWS\system32\winpaz32.dll -> Trojan.Agent.qt : Cleaned with backup


::Report End

#5 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:49 AM

Posted 23 May 2006 - 06:49 AM

Hello Mermaid

I still can not log into any email accounts and my mozilla is still not working

In Internet Explorer go to Tools>Internet Options>Programs check if your email browser is the default one. Have you tried uninstalling and reinstalling Mozilla?

Looks like Ewido has already cleaned it but go ahead and Empty your Norton Protected Recycle Bin.
  • Right Click on Norton Protected Recycle Bin
  • Empty Norton Protected Files.
The other entries about iolo\System Mechanic Professional 6, I believe, are false positives.

============================================
  • Close all open Explorer windows and browsers/email, etc
  • Run HijackThis
  • Click on the Scan button and when complete
  • Put a check beside all of the items listed below
  • Click on the "Fix Checked" button
  • When completed, close the application.
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O20 - Winlogon Notify: winpaz32 - winpaz32.dll (file missing)

============================================

Run an online scan at Panda's ActiveScan
  • Please go here and perform a full system scan. (use Internet Explorer)
  • Once you are on the Panda site click the Scan your PC button.
  • A new window will open...click the big Check Now button.
  • Enter your Country.
  • Enter your State/Province.
  • Enter your Valid Email and click send.
  • Select either Home User or Company.
  • Click the big Scan Now button.
  • If it wants to install an ActiveX component allow it.
  • It will start downloading the files it requires for the scan.
  • Click on Local Disks to start the scan.
  • Once finished, click see report, then click Save report.
NOTE: Please ignore any entry it finds and the offer to buy the program to remove the entry.

Post back the Panda scan results and a Fresh HijackThis log please. If you've disabled anything from the startup via msconfig, please enable them all before scanning with HijackThis so that I can see if there's anything that should not be there.

#6 Mermaid

Mermaid
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 23 May 2006 - 10:14 PM

This is my hijack this will run panda overnite, while i am asleep.
And post tomorrow first thing am.
One question in my start up there were all these funny things on the list I have never seen before like Web Rebates, Hello. exe, Ares.exe and some weird bulls eye network thingie.
Just wondering if I should be concerned with them?
Would it be just easier to reinstall windows and wipe the thing clean?
Thanks
A

Logfile of HijackThis v1.99.1
Scan saved at 11:08:27 PM, on 5/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\windows\system32\netdde.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe
C:\windows\system32\devldr32.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Sunbelt

Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe
C:\Program Files\Wireless LAN Utility\WlanUtility.exe
C:\windows\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://mail.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1}

- C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program

Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security -

{0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common

Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System

Mechanic Professional 6\SystemGuardAlerter.exe"
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt

Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy

Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [ioloDelayModule] C:\Program Files\iolo\System Mechanic

Professional 6\delay.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet

Optimizer\optimize.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton

SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password

Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows

TaskAd\WinTaskAd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]

C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Parallel Tasking] C:\Program Files\Parallel

Tasking\ptask.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft

AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - Global Startup: Wireless Lan Utility.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program

files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program

files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program

files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus

scanner) -

http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility

Class) -

http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} -

http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} -

"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -

"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\windows\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program

Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec

Corporation - C:\Program Files\Norton Internet Security\Norton

AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton

Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#7 Mermaid

Mermaid
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 23 May 2006 - 11:54 PM

I am having trouble running Panda. It does not load and keeps crashing the computer.

#8 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:49 AM

Posted 24 May 2006 - 05:12 AM

Hi Mermaid,

in my start up there were all these funny things on the list I have never seen before like Web Rebates, Hello. exe, Ares.exe and some weird bulls eye network thingie.
Just wondering if I should be concerned with them?

Yes you should but it's not necessary to take such a drastic step. We'll clean them. I cannot see Ares.exe, Hello.exe and BullsEyeNetwork in your log. Did you leave them disabled? Anyway, don't worry about it now. I'll be asking you below to get a startup list. We'll deal with them later if they are present.

Please go to Start>Control Panel>Add/Remove Programs and remove the following if there:

Internet Optimizer
Windows TaskAd
Parallel Tasking


============================================

Run HijackThis, click on Open the Misc Tools Section, put a checkmark in List also minor sections and List empty sections. Click on Generate StartupList log, anwser Yes and copy/past the content in your reply.

============================================
  • Close all open Explorer windows and browsers/email, etc
  • Run HijackThis
  • Click on the Scan button and when complete
  • Put a check beside all of the items listed below
  • Click on the "Fix Checked" button
  • When completed, close the application.
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe
O4 - HKLM\..\Run: [Parallel Tasking] C:\Program Files\Parallel Tasking\ptask.exe


=====================================

Using Windows Explorer (right click on Start, click on Explore) navigate and delete the following folders, if found:

C:\Program Files\Windows TaskAd
C:\Program Files\Parallel Tasking
C:\Program Files\Internet Optimizer

=====================================

Copy/paste the following text inside the quote box into a new notepad document(not wordpad):

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Internet Optimizer"=-
"Windows TaskAd"=-
"Parallel Tasking"=-

Make sure there are NO blank lines before REGEDIT4
Make sure there IS one blank line at the end of the file.

Save it as File Type All Files (not as a Text document, or it won't work).
Save it to your desktop as removeme.reg
Double click removeme.reg. It will then ask if you want the file merged to your registry.
Answer yes.

============================================

Run Ccleaner.

=====================================

Restart your computer to clear the memory.

=====================================

Let's try a different online scanner since you seem to have problem with Panda.

Kaspersky Online Scanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (If available otherwise Standard)
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Post back the Startup List, Kaspersky scan results and a fresh HijackThis log please. You may need to post them separately if too long.

Edited by amateur, 24 May 2006 - 06:19 AM.


#9 Mermaid

Mermaid
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 24 May 2006 - 04:19 PM

StartupList report, 5/24/2006, 5:16:19 PM
StartupList version: 1.52.2
Started from : C:\HJT\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
* Including empty and uninteresting sections
* Showing rarely important sections
==================================================

Running processes:

C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\windows\system32\netdde.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\windows\System32\alg.exe
C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe
C:\windows\system32\devldr32.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe
C:\Program Files\Wireless LAN Utility\WlanUtility.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\NoAdware4\NoAdware4.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\HJT\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Ariel\Start Menu\Programs\Startup]
*No files*

Shell folders AltStartup:
*Folder not found*

User shell folders Startup:
*Folder not found*

User shell folders AltStartup:
*Folder not found*

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Wireless Lan Utility.lnk = ?

Shell folders Common AltStartup:
*Folder not found*

User shell folders Common Startup:
*Folder not found*

User shell folders Alternate Common Startup:
*Folder not found*

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

[HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
*Registry value not found*

[HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

SystemGuardAlerter = "C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe"
SunServer = C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
SunJavaUpdateSched = C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
SpySweeper = "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
ioloDelayModule = C:\Program Files\iolo\System Mechanic Professional 6\delay.exe
GhostStartTrayApp = C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
AcctMgr = C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
Symantec NetDriver Monitor = C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
Parallel Tasking = C:\Program Files\Parallel Tasking\ptask.exe
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
gcasServ = "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\windows\system32\ctfmon.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
*No values found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

File association entry for .EXE:
HKEY_CLASSES_ROOT\exefile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .COM:
HKEY_CLASSES_ROOT\comfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .BAT:
HKEY_CLASSES_ROOT\batfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .PIF:
HKEY_CLASSES_ROOT\piffile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .SCR:
HKEY_CLASSES_ROOT\scrfile\shell\open\command

(Default) = "%1" /s

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = NOTEPAD.EXE %1

--------------------------------------------------

File association entry for .TXT:
HKEY_CLASSES_ROOT\txtfile\shell\open\command

(Default) = %SystemRoot%\system32\NOTEPAD.EXE %1

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

[>{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS] *
StubPath = RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{22d6f312-b0f6-11d0-94ab-0080c74c7e95}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\mswmp.inf,PerUserStub

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT

[{4b218e3e-bc98-4770-93d3-2731b9329278}] *
StubPath = %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection MarketplaceLinkInstall 896 %systemroot%\inf\ie.inf

[{5945c046-1e7d-11d1-bc44-00c04fd912be}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser

[{6BF52A52-394A-11d3-B153-00C04F79FAA6}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp.inf,PerUserStub

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe

[{89B4C1CD-B018-4511-B0A1-5476DBF70820}] *
StubPath = C:\windows\system32\Rundll32.exe C:\windows\system32\mscories.dll,Install

--------------------------------------------------

Enumerating ICQ Agent Autostart apps:
HKCU\Software\Mirabilis\ICQ\Agent\Apps

*Registry key not found*

--------------------------------------------------

Load/Run keys from C:\windows\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=

--------------------------------------------------

Shell & screensaver key from C:\windows\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\windows\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\windows\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\windows\Explorer\Explorer.exe: not present
C:\windows\System\Explorer.exe: not present
C:\windows\System32\Explorer.exe: not present
C:\windows\Command\Explorer.exe: not present
C:\windows\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: NO!)
.pif: HIDDEN! (arrow overlay: NO!)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Verifying REGEDIT.EXE integrity:

- Regedit.exe found in C:\windows
- .reg open command is normal (regedit.exe %1)
- Company name OK: 'Microsoft Corporation'
- Original filename OK: 'REGEDIT.EXE'
- File description: 'Registry Editor'

Registry check passed

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
Norton Internet Security - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll - {9ECB9560-04F9-4bbc-943D-298DDF1699E1}
NAV Helper - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Norton AntiVirus - Scan my computer - Ariel.job
Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[Shockwave ActiveX Control]
InProcServer32 = C:\windows\system32\macromed\Director\SwDir.dll
CODEBASE = http://download.macromedia.com/pub/shockwa...director/sw.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\avsniff.dll
CODEBASE = http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

[Symantec RuFSI Utility Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

[Shockwave Flash Object]
InProcServer32 = C:\windows\system32\Macromed\Flash\Flash8a.ocx
CODEBASE = http://download.macromedia.com/pub/shockwa...ash/swflash.cab

[{E5D419D6-A846-4514-9FAD-97E826C84822}]
CODEBASE = http://fdl.msn.com/zone/datafiles/heartbeat.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\windows\System32\mswsock.dll
NameSpace #2: C:\windows\System32\winrnr.dll
NameSpace #3: C:\windows\System32\mswsock.dll
NameSpace #4: C:\windows\System32\nwprovau.dll
Protocol #1: C:\windows\system32\mswsock.dll
Protocol #2: C:\windows\system32\mswsock.dll
Protocol #3: C:\windows\system32\mswsock.dll
Protocol #4: C:\windows\system32\rsvpsp.dll
Protocol #5: C:\windows\system32\rsvpsp.dll
Protocol #6: C:\windows\system32\mswsock.dll
Protocol #7: C:\windows\system32\mswsock.dll
Protocol #8: C:\windows\system32\mswsock.dll
Protocol #9: C:\windows\system32\mswsock.dll
Protocol #10: C:\windows\system32\mswsock.dll
Protocol #11: C:\windows\system32\mswsock.dll
Protocol #12: C:\windows\system32\mswsock.dll
Protocol #13: C:\windows\system32\mswsock.dll
Protocol #14: C:\windows\system32\mswsock.dll
Protocol #15: C:\windows\system32\mswsock.dll
Protocol #16: C:\windows\system32\mswsock.dll
Protocol #17: C:\windows\system32\mswsock.dll
Protocol #18: C:\windows\system32\mswsock.dll
Protocol #19: C:\windows\system32\mswsock.dll
Protocol #20: C:\windows\system32\mswsock.dll
Protocol #21: C:\windows\system32\mswsock.dll
Protocol #22: C:\windows\system32\mswsock.dll

--------------------------------------------------

Enumerating Windows NT/2000/XP services

Microsoft ACPI Driver: System32\DRIVERS\ACPI.sys (system)
Wireless PC Card: System32\DRIVERS\WLANPCI.sys (manual start)
Microsoft Kernel Acoustic Echo Canceller: system32\drivers\aec.sys (manual start)
AFD Networking Support Environment: \SystemRoot\System32\drivers\afd.sys (system)
Intel AGP Bus Filter: System32\DRIVERS\agp440.sys (system)
Alerter: %SystemRoot%\System32\svchost.exe -k LocalService (disabled)
Application Layer Gateway Service: %SystemRoot%\System32\alg.exe (manual start)
Application Management: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
ASP.NET State Service: %SystemRoot%\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (manual start)
RAS Asynchronous Media Driver: System32\DRIVERS\asyncmac.sys (manual start)
Standard IDE/ESDI Hard Disk Controller: System32\DRIVERS\atapi.sys (system)
ATM ARP Client Protocol: System32\DRIVERS\atmarpc.sys (manual start)
Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Audio Stub Driver: System32\DRIVERS\audstub.sys (manual start)
Background Intelligent Transfer Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Computer Browser: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Closed Caption Decoder: System32\DRIVERS\CCDECODE.sys (manual start)
Symantec Event Manager: "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" (autostart)
Symantec Network Proxy: "C:\Program Files\Common Files\Symantec Shared\ccProxy.exe" (autostart)
Symantec Password Validation: "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" (manual start)
Symantec Settings Manager: "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" (disabled)
CD-ROM Driver: System32\DRIVERS\cdrom.sys (system)
Indexing Service: C:\WINDOWS\System32\cisvc.exe (disabled)
ClipBook: %SystemRoot%\system32\clipsrv.exe (disabled)
.NET Runtime Optimization Service v2.0.50727_X86: C:\windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (manual start)
COM+ System Application: C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (manual start)
CO_Mon: \??\C:\windows\system32\Drivers\CO_Mon.sys (manual start)
Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Creative SBLive! Gameport: System32\DRIVERS\ctljystk.sys (manual start)
DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)
DHCP Client: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Disk Driver: System32\DRIVERS\disk.sys (system)
Logical Disk Manager Administrative Service: %SystemRoot%\System32\dmadmin.exe /com (manual start)
dmboot: System32\drivers\dmboot.sys (disabled)
Logical Disk Manager Driver: System32\drivers\dmio.sys (system)
dmload: System32\drivers\dmload.sys (system)
Logical Disk Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Microsoft Kernel DLS Syntheiszer: system32\drivers\DMusic.sys (manual start)
DNS Client: %SystemRoot%\System32\svchost.exe -k NetworkService (autostart)
Microsoft Kernel DRM Audio Descrambler: system32\drivers\drmkaud.sys (manual start)
Creative SB Live! (WDM): system32\drivers\emu10k1m.sys (manual start)
Creative Interface Manager Driver (WDM): system32\drivers\ctlfacem.sys (manual start)
Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Event Log: %SystemRoot%\system32\services.exe (autostart)
COM+ Event System: C:\WINDOWS\System32\svchost.exe -k netsvcs (manual start)
ewido security suite control: C:\Program Files\ewido anti-malware\ewidoctrl.exe (autostart)
Fast User Switching Compatibility: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Floppy Disk Controller Driver: System32\DRIVERS\fdc.sys (manual start)
Floppy Disk Driver: System32\DRIVERS\flpydisk.sys (manual start)
FltMgr: system32\drivers\fltmgr.sys (system)
Volume Manager Driver: System32\DRIVERS\ftdisk.sys (system)
Game Port Enumerator: System32\DRIVERS\gameenum.sys (manual start)
Generic Packet Classifier: System32\DRIVERS\msgpc.sys (manual start)
HCF_MSFT: System32\DRIVERS\HCF_MSFT.sys (manual start)
Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
HID Input Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Microsoft HID Class Driver: system32\DRIVERS\hidusb.sys (manual start)
HTTP: System32\Drivers\HTTP.sys (manual start)
HTTP SSL: %SystemRoot%\System32\svchost.exe -k HTTPFilter (manual start)
i8042 Keyboard and PS/2 Mouse Port Driver: System32\DRIVERS\i8042prt.sys (system)
File Security Kernel Anti-Spyware Driver: \??\C:\windows\system32\drivers\ikhfile.sys (system)
Kernel Anti-Spyware Driver: \??\C:\windows\system32\drivers\ikhlayer.sys (system)
IMAPI CD-Burning COM Service: C:\WINDOWS\System32\imapi.exe (manual start)
IntelIde: System32\DRIVERS\intelide.sys (system)
Intel Processor Driver: System32\DRIVERS\intelppm.sys (system)
IPv6 Windows Firewall Driver: system32\drivers\ip6fw.sys (manual start)
IP Traffic Filter Driver: System32\DRIVERS\ipfltdrv.sys (autostart)
IP in IP Tunnel Driver: System32\DRIVERS\ipinip.sys (manual start)
IP Network Address Translator: System32\DRIVERS\ipnat.sys (manual start)
IPSEC driver: System32\DRIVERS\ipsec.sys (system)
IR Enumerator Service: System32\DRIVERS\irenum.sys (manual start)
PnP ISA/EISA Bus Driver: System32\DRIVERS\isapnp.sys (system)
ISSvc: "C:\Program Files\Norton Internet Security\ISSVC.exe" (disabled)
Keyboard Class Driver: System32\DRIVERS\kbdclass.sys (system)
Keyboard HID Driver: system32\DRIVERS\kbdhid.sys (system)
Microsoft Kernel Wave Audio Mixer: system32\drivers\kmixer.sys (manual start)
Server: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
mchInjDrv: \??\C:\DOCUME~1\Ariel\LOCALS~1\Temp\mc22F.tmp (disabled)
Machine Debug Manager: "C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE" (autostart)
Messenger: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
NetMeeting Remote Desktop Sharing: C:\WINDOWS\System32\mnmsrvc.exe (disabled)
Unimodem Streaming Filter Device: system32\drivers\MODEMCSA.sys (manual start)
Mouse Class Driver: System32\DRIVERS\mouclass.sys (system)
Mouse HID Driver: System32\DRIVERS\mouhid.sys (manual start)
WebDav Client Redirector: System32\DRIVERS\mrxdav.sys (manual start)
MRXSMB: System32\DRIVERS\mrxsmb.sys (system)
Distributed Transaction Coordinator: C:\WINDOWS\System32\msdtc.exe (manual start)
Windows Installer: C:\WINDOWS\system32\msiexec.exe /V (manual start)
Microsoft Streaming Service Proxy: system32\drivers\MSKSSRV.sys (manual start)
Microsoft Streaming Clock Proxy: system32\drivers\MSPCLOCK.sys (manual start)
Microsoft Streaming Quality Manager Proxy: system32\drivers\MSPQM.sys (manual start)
Microsoft System Management BIOS Driver: System32\DRIVERS\mssmbios.sys (manual start)
Microsoft Streaming Tee/Sink-to-Sink Converter: system32\drivers\MSTEE.sys (manual start)
NABTS/FEC VBI Codec: System32\DRIVERS\NABTSFEC.sys (manual start)
Norton AntiVirus Auto-Protect Service: "C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe" (autostart)
NAVENG: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20060520.005\NAVENG.Sys (manual start)
NAVEX15: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20060520.005\NavEx15.Sys (manual start)
Microsoft TV/Video Connection: System32\DRIVERS\NdisIP.sys (manual start)
Remote Access NDIS TAPI Driver: System32\DRIVERS\ndistapi.sys (manual start)
NDIS Usermode I/O Protocol: System32\DRIVERS\ndisuio.sys (manual start)
Remote Access NDIS WAN Driver: System32\DRIVERS\ndiswan.sys (manual start)
NetBIOS Interface: System32\DRIVERS\netbios.sys (system)
NetBT: System32\DRIVERS\netbt.sys (system)
Network DDE: %SystemRoot%\system32\netdde.exe (disabled)
Network DDE DSDM: %SystemRoot%\system32\netdde.exe (autostart)
Net Logon: %SystemRoot%\System32\lsass.exe (manual start)
Network Connections: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Network Location Awareness (NLA): %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Network Monitor Driver: System32\DRIVERS\NMnt.sys (manual start)
NT LM Security Support Provider: %SystemRoot%\System32\lsass.exe (manual start)
Removable Storage: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
nv: System32\DRIVERS\nv4_mini.sys (manual start)
nv4: System32\DRIVERS\nv4.sys (manual start)
NVIDIA Driver Helper Service: %SystemRoot%\System32\nvsvc32.exe (disabled)
IPX Traffic Filter Driver: System32\DRIVERS\nwlnkflt.sys (manual start)
IPX Traffic Forwarder Driver: System32\DRIVERS\nwlnkfwd.sys (manual start)
NWLink IPX/SPX/NetBIOS Compatible Transport Protocol: System32\DRIVERS\nwlnkipx.sys (autostart)
NWLink NetBIOS: System32\DRIVERS\nwlnknb.sys (autostart)
NWLink SPX/SPXII Protocol: System32\DRIVERS\nwlnkspx.sys (autostart)
SAP Agent: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Office Source Engine: "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE" (disabled)
PalmUSBD: system32\drivers\PalmUSBD.sys (manual start)
Parallel port driver: System32\DRIVERS\parport.sys (manual start)
PCI Bus Driver: System32\DRIVERS\pci.sys (system)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
IPSEC Services: %SystemRoot%\System32\lsass.exe (autostart)
WAN Miniport (PPTP): System32\DRIVERS\raspptp.sys (manual start)
Processor Driver: System32\DRIVERS\processr.sys (system)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
QoS Packet Scheduler: System32\DRIVERS\psched.sys (manual start)
Direct Parallel Link Driver: System32\DRIVERS\ptilink.sys (manual start)
Logitech QuickCam Express: System32\DRIVERS\OVCD.sys (manual start)
Remote Access Auto Connection Driver: System32\DRIVERS\rasacd.sys (system)
Remote Access Auto Connection Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WAN Miniport (L2TP): System32\DRIVERS\rasl2tp.sys (manual start)
Remote Access Connection Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Remote Access PPPOE Driver: System32\DRIVERS\raspppoe.sys (manual start)
Direct Parallel: System32\DRIVERS\raspti.sys (manual start)
Rdbss: System32\DRIVERS\rdbss.sys (system)
RDPCDD: System32\DRIVERS\RDPCDD.sys (system)
Terminal Server Device Redirector Driver: System32\DRIVERS\rdpdr.sys (manual start)
Remote Desktop Help Session Manager: C:\WINDOWS\system32\sessmgr.exe (disabled)
Digital CD Audio Playback Filter Driver: System32\DRIVERS\redbook.sys (system)
Routing and Remote Access: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
Remote Registry: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Remote Procedure Call (RPC) Locator: %SystemRoot%\System32\locator.exe (manual start)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
QoS RSVP: %SystemRoot%\System32\rsvp.exe (manual start)
Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver: System32\DRIVERS\RTL8139.SYS (manual start)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
SAVRT: \??\C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVRT.SYS (manual start)
SAVRTPEL: \??\C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVRTPEL.SYS (system)
SAVScan: "C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe" (manual start)
ScriptBlocking Service: C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (disabled)
Smart Card: %SystemRoot%\System32\SCardSvr.exe (disabled)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
PC Tools Spyware Doctor: C:\Program Files\Spyware Doctor\sdhelp.exe (disabled)
Secdrv: System32\DRIVERS\secdrv.sys (manual start)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Serenum Filter Driver: System32\DRIVERS\serenum.sys (manual start)
Serial port driver: System32\DRIVERS\serial.sys (system)
Creative SoundFont Manager Driver (WDM): system32\drivers\sfmanm.sys (manual start)
Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
BDA Slip De-Framer: System32\DRIVERS\SLIP.sys (manual start)
Symantec Network Drivers Service: "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" (autostart)
SPBBCDrv: \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys (manual start)
Symantec SPBBCSvc: "C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe" (autostart)
Microsoft Kernel Audio Splitter: system32\drivers\splitter.sys (manual start)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
System Restore Filter Driver: System32\DRIVERS\sr.sys (system)
System Restore Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Srv: System32\DRIVERS\srv.sys (manual start)
SSDP Discovery Service: %SystemRoot%\System32\svchost.exe -k LocalService (manual start)
SSI: system32\Drivers\SSI.SYS (system)
Windows Image Acquisition (WIA): %SystemRoot%\System32\svchost.exe -k imgsvc (autostart)
BDA IPSink: System32\DRIVERS\StreamIP.sys (manual start)
Webroot Spy Sweeper Engine: C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe (disabled)
SVKP: \??\C:\WINDOWS\System32\SVKP.sys (autostart)
Software Bus Driver: System32\DRIVERS\swenum.sys (manual start)
Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start)
MS Software Shadow Copy Provider: C:\WINDOWS\System32\dllhost.exe /Processid:{E78C17A7-5927-43FD-A08B-48D28843DDB4} (manual start)
Symantec Core LC: C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (autostart)
SYMDNS: \SystemRoot\System32\Drivers\SYMDNS.SYS (manual start)
SymEvent: \??\C:\Program Files\Symantec\SYMEVENT.SYS (manual start)
SYMFW: \SystemRoot\System32\Drivers\SYMFW.SYS (manual start)
SYMIDS: \SystemRoot\System32\Drivers\SYMIDS.SYS (manual start)
SYMIDSCO: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\idsdefs\20060505.083\symidsco.sys (manual start)
symlcbrd: \??\C:\windows\system32\drivers\symlcbrd.sys (autostart)
SYMNDIS: \SystemRoot\System32\Drivers\SYMNDIS.SYS (manual start)
SYMREDRV: \SystemRoot\System32\Drivers\SYMREDRV.SYS (manual start)
SYMTDI: \SystemRoot\System32\Drivers\SYMTDI.SYS (system)
Microsoft Kernel System Audio Device: system32\drivers\sysaudio.sys (manual start)
Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (disabled)
Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
TCP/IP Protocol Driver: System32\DRIVERS\tcpip.sys (system)
Terminal Device Driver: System32\DRIVERS\termdd.sys (system)
Terminal Services: %SystemRoot%\System32\svchost -k DComLaunch (manual start)
Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Telnet: C:\WINDOWS\System32\tlntsvr.exe (disabled)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows User Mode Driver Framework: C:\WINDOWS\System32\wdfmgr.exe (autostart)
Microcode Update Driver: System32\DRIVERS\update.sys (manual start)
Universal Plug and Play Device Host: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (disabled)
Microsoft USB Generic Parent Driver: system32\DRIVERS\usbccgp.sys (manual start)
USB2 Enabled Hub: System32\DRIVERS\usbhub.sys (manual start)
Microsoft USB PRINTER Class: system32\DRIVERS\usbprint.sys (manual start)
Microsoft USB Universal Host Controller Miniport Driver: System32\DRIVERS\usbuhci.sys (manual start)
Messenger Sharing USN Journal Reader service: C:\windows\system32\svchost.exe -k usnsvc (manual start)
VGA Display Controller.: \SystemRoot\System32\drivers\vga.sys (system)
Volume Shadow Copy: %SystemRoot%\System32\vssvc.exe (manual start)
Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Remote Access IP ARP Driver: System32\DRIVERS\wanarp.sys (manual start)
Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start)
WebClient: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
Winachcf: System32\DRIVERS\winachcf.sys (manual start)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
WLANNDIS5 NDIS Protocol Driver: \??\C:\PROGRA~1\WIRELE~1\WLANNDIS5.SYS (manual start)
Windows Media Connect Service: C:\Program Files\Windows Media Connect 2\wmccds.exe (manual start)
Portable Media Serial Number Service: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
Windows Management Instrumentation Driver Extensions: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WMI Performance Adapter: C:\WINDOWS\System32\wbem\wmiapsrv.exe (disabled)
Windows Socket 2.0 Non-IFS Service Provider Support Environment: \SystemRoot\System32\drivers\ws2ifsl.sys (disabled)
Security Center: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
World Standard Teletext Codec: System32\DRIVERS\WSTCODEC.SYS (manual start)
Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Network Provisioning Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)


--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\DOCUME~1\Ariel\LOCALS~1\TEMPOR~1\Content.IE5\index.dat||C:\DOCUME~1\Ariel\Cookies\index.dat||C:\DOCUME~1\Ariel\LOCALS~1\History\History.IE5\index.dat||C:\DOCUME~1\Ariel\LOCALS~1\History\History.IE5\MSHIST~1\index.dat||C:\Documents and Settings\Ariel\Local Settings\Temporary Internet Files\content.ie5\index.dat||C:\Documents and Settings\Ariel\Cookies\index.dat|||\

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\windows\system32\SHELL32.dll
CDBurn: *Registry key not found*
WebCheck: C:\windows\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*No values found*

--------------------------------------------------

End of report, 37,623 bytes
Report generated in 0.601 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

#10 Mermaid

Mermaid
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 24 May 2006 - 04:36 PM

The active X keeps crashing it.
so i can not run it

#11 Mermaid

Mermaid
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 24 May 2006 - 04:38 PM

Logfile of HijackThis v1.99.1
Scan saved at 5:35:04 PM, on 5/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\windows\system32\netdde.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\windows\system32\devldr32.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Wireless LAN Utility\WlanUtility.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe"
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [ioloDelayModule] C:\Program Files\iolo\System Mechanic Professional 6\delay.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - Global Startup: Wireless Lan Utility.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\windows\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Also it seems Norton is not working so good, so I may have to uninstall it, it is just a 15 day trial anyways.

#12 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:49 AM

Posted 24 May 2006 - 04:48 PM

Thank you for the logs. It'll take some time for me to go over them. I'll get back to you as soon as I am ready.

#13 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:49 AM

Posted 24 May 2006 - 07:11 PM

Hello mermaid,

Nothing seriously malicious in the startup list. You can uninstall the following program from Add/Remove Programs in Control panel as it's/was a "rogue" program. There are better alternatives. You can read further about it here.

C:\Program Files\NoAdware4\

Do you still have any of your original problems?

===============================

Since your Norton is a trial version only, I would recommend that you download one of these free anti-virus programs, install and update it . Then uninstall/remove Norton from Add/Remove Programs in your Control Panel. Make sure that you have only one antivirus program running as more than one would not make it more secure, but would cause problems.

Grisoft AVG from here : http://free.grisoft.com/doc/1
AntiVir Free from here : http://www.free-av.com/
Avast Home Edition from here : http://www.avast.com/eng/down_home.html

===============================

Run HijackThis, click on None of the above, just start the program, click on Scan. Put a check in the box on the left side of the following items if still present:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =


Close ALL windows and browsers (it's important) except HijackThis and click Fix Checked

===============================

Restart your computer

===============================

Mwav is a very thorough scan which may take an hour to 3 hours but doesn't need to download active x. So let's try that:

Download MWav to a convenient location.

I need you to run MWav by double-clicking on mwav.exe.
Put a check next to the below items before scanning:
  • Memory
  • Startup Folders
  • Drive - All Local Drives
  • Folder - then click "browse" to change the directory to C: (default is C:\Windows)
  • Registry
  • System Folders
  • Services
  • Include Sub-Directory
  • Scan All Files
Please make sure ALL of these are checked, then press the Scan button. This typically will take hours to complete.

**NOTE*** Sometimes MWav will pause and it appears to be finished, but it isn't done. Just let it run until it says it's complete.

On the bottom portion of the window, you will see the lower panel where MWav is listing "infected items". When it's done scanning, please highlight everything in that lower panel and copy them by holding CTRL + C then paste it here. The whole log will be extremely BIG so there is no way to post the log. I just need the infected items list.

===============================

Post back a fresh HijackThis log and the Mwav infected items list please.

#14 Mermaid

Mermaid
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 24 May 2006 - 09:52 PM

Is there a way to uninstall Norton without doing it from the control panel...because i think my version is corrupt and it wont uninstall that will teach me to use limewire.

#15 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:49 AM

Posted 25 May 2006 - 06:28 AM

They have removal tools depending on the version. Check these out :

http://service1.symantec.com/SUPPORT/nip.n...001090510510636

http://basconotw.mvps.org/SymRem.htm

http://tinyurl.com/cdkpv


This is the link to make sure Norton AV in unistalled. There is an auto remval tool and a manual removal at the end. Please read through the entire document before you begin.
Afterwards you can use this link to remove Live Update. Again, Please read through the entire document before you begin.

================================

In the meantime, can you please create an uninstall list for me:

Run HJT and click on Open the Misc Tools section.
In the next window, click on Open Uninstall Managerů
In the final window, click on Save list... and save it to your Desktop.
Copy and paste this file: uninstall_list.txt into your next reply.



Thanks :thumbsup:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users