Hi, I had a virus issue & it seems to have cleared up thanks to a couple of techies here - so, thank you, thank you, thank you!
I have Windows 7 64 bit, a Dell desktop, and a HP Laserjet Pro Printer (M1217/nfw MFP).
Now, to continue, as the result of Microsoft trying to fix my computer for the virus', the rep seems to have messed up a few more things.
The first thing is that the printer doesn't print from my computer. It prints from the printer itself, but not from the computer. I'm thoroughly confused about what's what & even more so when I tried to figure it out on the HP website.
The second thing is that the CD drive doesn't show up on my computer. When I put a CD into the drive, it doesn't play & the drive doesn't show up on "My Computer". I have absolutely no idea what to do.
The third thing is software related so I think I'll post that to another of the forums.