I have encountered those delightful folks who get call you out of the blue, try to make you think that they are from MicroSoft, and tell you that there are horrible things wrong with your computer (it's been sending out signals, you see) that only a Microsoft Engineer can fix, and they will make it all better and cover you for a year for around $200. Right, sure, and I'm a Surgeon General of the United States Engineer and I will keep your nose out of your ass for a year for $200.
But--I have been using Avast as my antivirus for some time now, and it seems to be effective and user friendly. But now I had occasion to call them, and they ran some diagnostics and told me essentially the same thing as the above-mentioned scam agents. Deep down in my computer, it seems--so deep that it would make no difference if I replaced the hard drive and installed the OS (Windows 7 currently) from a new disk, I think they said even if I replaced the motherboard), there are baddies that only a Microsoft &c &c. And of course they offered to do it for around the same price.
Now I ask myself: Is there really anything that Microsoft Engineer from Avast can do that, say, Bleeping Computer cannot? Is there really a subbasement in the bleeping computer that only God or the mighty MS Engineer can get to? I'm skeptical, and I would much rather have you guys run Hijack This and ComboFix and do whatever is needed, because I know from experience how good you are. What he found was a list of errors dating back a year, to when I got the bleeping thing (refurbished, of course) for a bit less than he wanted to charge me.
Edited by hamluis, 01 May 2014 - 01:33 PM.
Moved from Win 7 to Am I Infected - Hamluis.