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LogonUI.exe bad image error


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#1 Lisalei118

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Posted 01 May 2014 - 09:22 AM

My laptop just randomly turned off the other day and now whenever I turn it on i get a black screen and a box pop up that says
C:\windows\system32\authuitu.dll is either not designed to run on windows or it contains an erode. Try installing the program again using the orginal installation media or contact your system administrator or the software vendor for support
I don't have any of the stuff I got with it as it is 4 years old
It won't let me do anything the box just pops up so my laptop isn't working at al and I need it for work :(! Any ideas what I can do

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#2 dc3

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Posted 01 May 2014 - 11:26 AM

Can you boot into Safe Mode?

 

To boot into Safe Mode press the power button to start the computer and immediately start tapping the F8 key.  

 

This will bring you to the Advanced Boot Options where you can choose Safe Mode.

 

Use the up or down key to navigate to Safe Mode, press Enter to select this option.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Lisalei118

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Posted 01 May 2014 - 12:33 PM

I check safe mode and it loads files then goes to the same black screen and the box comes up again

#4 dc3

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Posted 01 May 2014 - 12:39 PM

Please use the following instructions to run the Startup Repair.

 

Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
Part A, Steps 1a - 6a
 
How to burn ISO image using Windows Burn Disk Image.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Dick] burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
Please note:  In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
 
Part B, Steps 1b - 10b
 
1b)  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2b)  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3b)  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4b)  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5b)  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6b)  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7b)  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8b)  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9b)  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10b)  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Lisalei118

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Posted 01 May 2014 - 12:41 PM

It doesn't load other than That page so I can't download anything

#6 dc3

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Posted 01 May 2014 - 12:45 PM

You can download and create the disc on another computer and then boot from the disc to do the run the repair.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 md77

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Posted 05 May 2014 - 06:00 AM

I have an HP All-In-One touch screen desktop.  It did the same thing yesterday---shut down abruptly.  When I try to boot it up (in safe mode or regular mode) I get this:

 

 1526404_10202993955642323_83611518893375

 

Do I follow the instructions listed above, or is this a different issue?

 

Thanks!

MrsD.



#8 dc3

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Posted 05 May 2014 - 09:25 AM

The exact error message was posted at the Windows website.  Their suggestion was the same as mine, you need to perform a Repair Installation.

 

Obviously you have access to another computer if you are posting images here.  So please follow my instructions so we can get on with the repair.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 md77

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Posted 05 May 2014 - 09:53 AM

Thanks dc3---I'll start working on it sometime this week. What causes this to happen?

#10 dc3

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Posted 05 May 2014 - 10:00 AM

File corruption can happen just because it can, or improperly shutting down the computer, removing malware can result in damaged or corrupt files.  In this case I couldn't tell you specifically what the cause was.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 md77

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Posted 05 May 2014 - 10:11 AM

Thank you for being there. I'll let you know how it works out.

#12 dc3

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Posted 05 May 2014 - 12:03 PM

I'll be around.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 shadowbret

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Posted 18 February 2016 - 07:57 PM

Is this post still active?



#14 dc3

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Posted 19 February 2016 - 08:41 AM

@shadowbret

 

Except for unusual reasons topics aren't closed here.  But this topic has been idle for over two years.  Posting in this topic will not provide you with the type of readership you would normally receive in a new topic.  For that reason I would suggest that you start your own topic.  Provide a full description of your problem.  It usually will be helpful if you post the make and model of this computer.  Be sure to post this in a Windows forum which matches your version of Windows.  For example... this forum is for Windows 7.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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