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blue screen error when windows 7 starts up

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1 reply to this topic

#1 Milway


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Posted 01 May 2014 - 03:28 AM

Hi guys, 



I am experiencing lately blue screen errors every time the computer starts up. 


I don't know how I can resolved this issue, this is the technical info I am getting every time I get the blue screen error.


*** STOP: 0x0000000A (0x0000016800000000, 0x0000000000000002, 0x0000000000000000, 0xFFFFF800034E6BD4)


I hope someone can light me in to resolved the blue screen error.

Edited by Milway, 01 May 2014 - 03:32 AM.

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#2 jhayz


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Posted 01 May 2014 - 03:39 AM

What hardware or software changes before the problem occured? Please load Safemode by tapping F8 repeatedly on early splash screen. See initial steps on how to resolve the problem.

Resolving the Problem

If a kernel debugger is available, obtain a stack trace.

To resolve an error caused by a faulty device driver, system service, or BIOS
  1. Restart your computer.
  2. Press F8 at the character-based menu that displays the operating system choices.
  3. Select the Last Known Good Configuration option from the Windows Advanced Options menu. This option is most effective when only one driver or service is added at a time.
To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool
  1. Check the System Log in Event Viewer for error messages that might identify the device or driver that caused the error.
  2. Try disabling memory caching of the BIOS.
  3. Run the hardware diagnostics supplied by the system manufacturer, especially the memory scanner. For details on these procedures, see the owner's manual for your computer.
  4. Make sure the latest Service Pack is installed.
  5. If your system has small computer system interface (SCSI) adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try disabling sync negotiation in the SCSI BIOS, checking the cabling and the SCSI IDs of each device, and confirming proper termination.
  6. For integrated device electronics (IDE) devices, define the onboard IDE port as Primary only. Also, check each IDE device for the proper master/subordinate/stand-alone setting. Try removing all IDE devices except for hard disks.




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