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Fresh Windows 7 Ultimate still having problem dont know what to do


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3 replies to this topic

#1 alexcrete

alexcrete

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Posted 30 April 2014 - 07:53 PM

Hi Guys,

 

I just finished installing Windows 7 Ultimate I got litle issue with browser and some lite freeze so I decide to make sure I had no malware or virus I tried Hitman Pro 64Bits and did crash after 15seconds I perform Malwarebytes scan Nothing found Now I am running Eset Online scan found 2 virus. I believe If Hitman Pro crashed it's probably due to a virus or malware can someone help me out  please.

 

Alexandre

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.16385
Run by Alexandre at 20:42:18 on 2014-04-30
Microsoft Windows 7 Ultimate   6.1.7600.0.1252.2.1033.18.12189.6918 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\DTSU2PAuSrv64.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\msiexec.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_13_0_0_206_ActiveX.exe
C:\Windows\system32\vssvc.exe
C:\Program Files (x86)\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
C:\Program Files (x86)\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\SoftwareDistribution\Download\Install\NDP40-KB2656351-x64.exe
f:\25fec9ec8092f499a6bc0109b976\Setup.exe
C:\Windows\system32\MsiExec.exe
C:\Windows\syswow64\MsiExec.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.1.254 75.153.176.9
TCP: Interfaces\{C7571564-D4B8-42D8-9C3A-2B2D6D9C2084} : DHCPNameServer = 192.168.1.254 75.153.176.9
SSODL: WebCheck - <orphaned>
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [RtHDVBg_DTS] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /DTSU2P
x64-Run: [NvBackend] "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
x64-Run: [ShadowPlay] C:\Windows\System32\rundll32.exe C:\Windows\System32\nvspcap64.dll,ShadowPlayOnSystemStart
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2014-4-30 82560]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2014-4-30 42624]
R0 asahci64;asahci64;C:\Windows\System32\drivers\asahci64.sys [2012-1-6 49760]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
R2 DTSAudioSvc;DTSAudioSvc;C:\Program Files\Realtek\Audio\HDA\DTSU2PAuSrv64.exe [2014-4-30 233328]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-4-30 1809720]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-4-30 857912]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2014-4-30 16941856]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2014-4-30 411936]
R3 asmthub3;ASMedia USB3 Hub Service;C:\Windows\System32\drivers\asmthub3.sys [2011-11-3 130536]
R3 asmtxhci;ASMEDIA XHCI Service;C:\Windows\System32\drivers\asmtxhci.sys [2011-11-3 395752]
R3 hitmanpro37;HitmanPro 3.7 Support Driver;C:\Windows\System32\drivers\hitmanpro37.sys [2014-4-30 32512]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-4-30 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-4-30 119512]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-4-30 63192]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\drivers\nvvad64v.sys [2014-4-30 39200]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2014-4-30 726160]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2014-4-30 58536]
S2 NvNetworkService;NVIDIA Network Service;C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [2014-4-30 1593632]
.
=============== Created Last 30 ================
.
2014-05-01 03:23:53 -------- d-----w- C:\Windows\Panther
2014-05-01 03:17:14 -------- d-----w- C:\Windows.old
2014-05-01 00:29:21 -------- d-----w- C:\Windows\System32\MRT
2014-05-01 00:28:33 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E93CF78B-65C0-4663-99C4-4A4916C1A01D}\offreg.dll
2014-05-01 00:27:34 270496 ------w- C:\Windows\System32\MpSigStub.exe
2014-05-01 00:25:53 -------- d-----w- C:\Program Files (x86)\ESET
2014-05-01 00:19:49 -------- d-----w- C:\Users\Alexandre\AppData\Local\CrashDumps
2014-05-01 00:17:58 10651704 ------w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E93CF78B-65C0-4663-99C4-4A4916C1A01D}\mpengine.dll
2014-05-01 00:14:58 70832 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-05-01 00:14:58 692400 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-05-01 00:05:16 -------- d-----w- C:\AdwCleaner
2014-05-01 00:01:46 77312 ----a-w- C:\Windows\System32\packager.dll
2014-05-01 00:01:46 67072 ----a-w- C:\Windows\SysWow64\packager.dll
2014-04-30 23:56:55 -------- d-----w- C:\Users\Alexandre\AppData\Local\NVIDIA Corporation
2014-04-30 23:54:59 826368 ----a-w- C:\Windows\SysWow64\rdpcore.dll
2014-04-30 23:53:24 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2014-04-30 23:53:22 99840 ----a-w- C:\Windows\System32\wudriver.dll
2014-04-30 23:53:22 36864 ----a-w- C:\Windows\System32\wuapp.exe
2014-04-30 23:53:22 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2014-04-30 23:53:02 -------- d-----w- C:\Program Files\NVIDIA Corporation
2014-04-30 23:52:45 32512 ----a-w- C:\Windows\System32\drivers\hitmanpro37.sys
2014-04-30 23:48:23 -------- d-----w- C:\Program Files (x86)\ASM104xUSB3
2014-04-30 23:47:37 74344 ----a-w- C:\Windows\System32\RtNicProp64.dll
2014-04-30 23:47:37 726160 ----a-w- C:\Windows\System32\drivers\Rt64win7.sys
2014-04-30 23:47:37 107552 ----a-w- C:\Windows\System32\RTNUninst64.dll
2014-04-30 23:47:04 -------- d-----w- C:\Program Files (x86)\ASM106xSATA
2014-04-30 23:44:59 757760 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iKernel.dll
2014-04-30 23:44:59 69715 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\ctor.dll
2014-04-30 23:44:59 65024 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\ISBEW64.exe
2014-04-30 23:44:59 5632 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\DotNetInstaller.exe
2014-04-30 23:44:59 32768 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\Objectps.dll
2014-04-30 23:44:59 274432 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iscript.dll
2014-04-30 23:44:59 204800 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iuser.dll
2014-04-30 23:44:58 331908 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\setup.dll
2014-04-30 23:44:58 200836 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iGdi.dll
2014-04-30 23:42:35 -------- d-----w- C:\Windows\AsusInstAll
2014-04-30 23:42:30 -------- d-----w- C:\Program Files (x86)\AMD APP
2014-04-30 23:42:15 58536 ----a-r- C:\Windows\System32\drivers\usbfilter.sys
2014-04-30 23:42:10 82560 ----a-w- C:\Windows\System32\drivers\amd_sata.sys
2014-04-30 23:42:10 42624 ----a-w- C:\Windows\System32\drivers\amd_xata.sys
2014-04-30 23:42:08 -------- d-----w- C:\Program Files\ATI
2014-04-30 23:41:26 99176 ----a-w- C:\Windows\SysWow64\PresentationHostProxy.dll
2014-04-30 23:41:26 49472 ----a-w- C:\Windows\SysWow64\netfxperf.dll
2014-04-30 23:41:26 48960 ----a-w- C:\Windows\System32\netfxperf.dll
2014-04-30 23:41:26 444752 ----a-w- C:\Windows\System32\mscoree.dll
2014-04-30 23:41:26 320352 ----a-w- C:\Windows\System32\PresentationHost.exe
2014-04-30 23:41:26 297808 ----a-w- C:\Windows\SysWow64\mscoree.dll
2014-04-30 23:41:26 295264 ----a-w- C:\Windows\SysWow64\PresentationHost.exe
2014-04-30 23:41:26 1942856 ----a-w- C:\Windows\System32\dfshim.dll
2014-04-30 23:41:26 1130824 ----a-w- C:\Windows\SysWow64\dfshim.dll
2014-04-30 23:41:26 109912 ----a-w- C:\Windows\System32\PresentationHostProxy.dll
2014-04-30 23:41:01 -------- d-sh--w- C:\Windows\Installer
2014-04-30 23:39:47 295296 ----a-w- C:\Windows\System32\drivers\volsnap.sys
2014-04-30 23:31:52 -------- d-----w- C:\ProgramData\HitmanPro
2014-04-30 23:29:10 -------- d-----w- C:\Users\Alexandre\AppData\Local\VirtualStore
2014-04-30 23:27:53 -------- d-sh--w- C:\Recovery
.
==================== Find3M  ====================
.
2014-05-01 00:41:31 119512 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-04-03 13:51:16 63192 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-04-03 13:51:04 88280 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-04-03 13:50:58 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-03-04 13:06:00 6714312 ----a-w- C:\Windows\System32\nvcpl.dll
2014-03-04 13:06:00 3497816 ----a-w- C:\Windows\System32\nvsvc64.dll
2014-03-04 13:05:58 922968 ----a-w- C:\Windows\System32\nvvsvc.exe
2014-03-04 13:05:58 64968 ----a-w- C:\Windows\System32\nvshext.dll
2014-03-04 13:05:58 2558808 ----a-w- C:\Windows\System32\nvsvcr.dll
2014-03-04 13:05:57 386336 ----a-w- C:\Windows\System32\nvmctray.dll
2014-03-04 13:05:53 3649185 ----a-w- C:\Windows\System32\nvcoproc.bin
2014-03-04 11:32:59 599840 ----a-w- C:\Windows\SysWow64\nvStreaming.exe
2014-02-05 09:31:00 1048152 ----a-w- C:\Windows\SysWow64\nvspcap.dll
2014-02-05 09:30:41 1179576 ----a-w- C:\Windows\System32\nvspcap64.dll
.
============= FINISH: 20:42:27,88 ===============
 

Attached Files


Edited by alexcrete, 30 April 2014 - 07:59 PM.


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m

#2 alexcrete

alexcrete
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Posted 30 April 2014 - 08:28 PM

hijackthis:

 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 21:28:05, on 2014-04-30
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_13_0_0_206_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Alexandre\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VML0JFDB\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: DTSAudioSvc - DTS, Inc - C:\Program Files\Realtek\Audio\HDA\DTSU2PAuSrv64.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Service Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Service Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Network Service (NvNetworkService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
O23 - Service: NVIDIA Streamer Service (NvStreamSvc) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 5857 bytes



#3 HelpBot

HelpBot

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Posted 05 May 2014 - 07:55 PM

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step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/532886 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 10 May 2014 - 08:00 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




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