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Pop Ups and Redirects... Can't Seem to Remove


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6 replies to this topic

#1 SwordSlayer954

SwordSlayer954

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  • Local time:07:20 PM

Posted 30 April 2014 - 09:46 AM

Being redirected to websites to download Java updates and FLV player updates.  homemovieshd.com and downloadoney.com are two from the last hour or so.

 

 

 

------------------------------

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16521  BrowserJavaVersion: 10.21.2
Run by Admin at 10:34:20 on 2014-04-30
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.4030.447 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
AV: Symantec Endpoint Protection.cloud *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Symantec Endpoint Protection.cloud *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Symantec Endpoint Protection.cloud *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Citrix\GoToMyPC\g2svc.exe
C:\Program Files (x86)\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Program Files\Symantec.cloud\EndpointProtectionAgent\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Citrix\GoToMyPC\g2pre.exe
C:\Program Files (x86)\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Symantec.cloud\PlatformAgent\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Symantec.cloud\PlatformAgent32\ccSvcHst.exe
C:\Program Files\Symantec.cloud\AntiVirus\AVAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
c:\program files\symantec.cloud\antivirus\ssDVAgent.exe
C:\Program Files\Symantec.cloud\EndpointProtectionAgent\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Symantec.cloud\EndpointProtectionAgent\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec.cloud\PlatformAgent\PAUI.exe
C:\Users\Admin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\CineForm\Tools\GoProCineFormStatusViewer.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\SmarThru Office\BackUpSvr.exe
C:\Program Files (x86)\SmarThru Office\x64\LegacyLauncher.exe
C:\Users\Admin\AppData\Local\VNT\vntldr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\twain_32\Dell\DELL2145\Scan2Pc.exe
C:\Program Files (x86)\Glary Utilities 4\Integrator.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Astaro\Astaro SSL VPN Client\bin\openvpn-gui.exe
C:\Program Files (x86)\Astaro\Astaro SSL VPN Client\bin\openvpn.exe
C:\Windows\system32\taskhost.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Microsoft Security Client\msseces.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files\Microsoft Office\Office14\EXCEL.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\notepad.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Avery Toolbar: {41565256-3700-A76A-76A7-7A786E7484D7} - 
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Symantec.cloud\EndpointProtectionAgent\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Symantec.cloud\EndpointProtectionAgent\Engine\20.4.0.40\IPS\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Avery Toolbar: {41565256-3700-A76A-76A7-7A786E7484D7} - 
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Symantec.cloud\EndpointProtectionAgent\Engine\20.4.0.40\coieplg.dll
uRun: [googletalk] C:\Users\Admin\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
uRun: [Spotify Web Helper] "C:\Users\Admin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
uRun: [GoogleChromeAutoLaunch_A5B343D047FD8BD2F268B0EA0F8DBD7C] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
uRun: [Google Update] "C:\Users\Admin\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [openvpn-gui] C:\Program Files (x86)\Astaro\Astaro SSL VPN Client\bin\openvpn-gui.exe
mRun: [CMS] "C:\Program Files (x86)\CMS\EXE\Open.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [STO Backup Service] C:\Program Files (x86)\SmarThru Office\BackUpSvr.exe
mRun: [STO Launcher Service] C:\Program Files (x86)\SmarThru Office\x64\LegacyLauncher.exe /run
mRun: [VNT] C:\Program Files (x86)\VNT\vntldr.exe
mRun: [Dell PanelMgr] C:\Windows\Dell\PanelMgr\SSMMgr.exe /autorun
mRun: [2145cn Scan2PC] "C:\Windows\twain_32\Dell\DELL2145\Scan2Pc.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CINEFO~1.LNK - C:\Program Files (x86)\CineForm\Tools\GoProCineFormStatusViewer.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: HideFastUserSwitching = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: Capture Selection - C:\Program Files (x86)\SmarThru Office\WebCapture.dll2.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Save as HTML - C:\Program Files (x86)\SmarThru Office\WebCapture.dll1.htm
IE: Save Selected Text - C:\Program Files (x86)\SmarThru Office\WebCapture.dll.htm
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
IE: Web Capture - C:\Program Files (x86)\SmarThru Office\WebCapture.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {3D6F2DBA-F4E5-40A6-8725-E99BC96CC23A} - hxxp://65.254.18.46:90/speco_control.cab
DPF: {46D8BEE7-0B27-4466-ABA2-A5F1E157971C} - hxxp://65.254.18.46:120/RemoteWeb.cab
DPF: {542CB1D4-810D-4864-8F91-D530B50E89AE} - hxxp://65.254.18.46:120/Components.cab
DPF: {5FFDFC21-AE40-4C7C-955C-415A1ACE01C8} - hxxp://65.254.18.46:120/VideoViewer.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {A6B11FA9-502E-44BE-8D0F-BC76CE036AE4} - hxxp://65.254.18.46:90/speco_webviewer.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: NameServer = 10.5.1.5 10.242.2.1
TCP: Interfaces\{4CC9F4C3-E0E8-4251-8FC5-20284771BE05} : DHCPNameServer = 10.5.1.5 10.242.2.1
TCP: Interfaces\{BC08FC82-5059-4A8D-ACE9-C77E1EAA6C45} : DHCPNameServer = 172.20.10.1
TCP: Interfaces\{C340CD87-13B6-42FF-9AE0-C39B2FE16476} : NameServer = 10.5.1.5,8.8.8.8
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.131\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Avery Toolbar: {41565256-3700-A76A-76A7-7A786E7484D7} - 
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Avery Toolbar: {41565256-3700-A76A-76A7-7A786E7484D7} - 
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
x64-Run: [SymantecPaui] "C:\Program Files\Symantec.cloud\PlatformAgent\PAUI.exe"
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
Hosts: 173.9.184.67 remote.sage*********.com
Hosts: 10.5.1.5 sage*********.com
Hosts: 172.0.68.177 webservnet
Hosts: 172.0.68.177 webservnet.sage*********.com
Hosts: 10.20.170.20                            iportal.**-***.com 
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\zi8svfq0.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Users\Admin\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npo1d.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2014-1-25 268512]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1404000.028\SymDS64.sys [2014-2-23 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1404000.028\SymEFA64.sys [2014-2-23 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\BASHDefs\20140409.001\BHDrvx64.sys [2014-4-15 1525976]
R1 ccSet_Cloud;CC Standalone Settings Manager;C:\Windows\SysWOW64\drivers\Symantec.cloud\ccSetx64.sys [2013-1-31 167072]
R1 ccSet_NIS;Endpoint Protection.cloud Settings Manager;C:\Windows\System32\drivers\NISx64\1404000.028\ccSetx64.sys [2014-2-23 169048]
R1 Ext2Fsd;Linux ext2 file system driver;C:\Windows\System32\drivers\ext2fsd.sys [2013-9-5 744072]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\IPSDefs\20140429.001\IDSviA64.sys [2014-4-29 525016]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1404000.028\Ironx64.sys [2014-2-23 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys [2014-2-23 433752]
R2 monblanking;monblanking;C:\Windows\System32\drivers\monblanking.sys [2013-5-10 34960]
R2 NIS;Endpoint Protection.cloud;C:\Program Files\Symantec.cloud\EndpointProtectionAgent\Engine\20.4.0.40\ccSvcHst.exe [2014-2-23 144368]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2014-3-11 133928]
R2 SSPORT;SSPORT;C:\Windows\System32\drivers\SSPORT.sys [2012-12-14 11576]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-12-9 137648]
R3 staccel;staccel;C:\Windows\System32\drivers\staccel.sys [2011-12-22 35168]
R3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-3-18 111616]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\System32\drivers\nx6000.sys [2010-5-20 36720]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2013-7-25 23040]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-4-13 59392]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
.
=============== Created Last 30 ================
.
2014-04-29 17:08:00 10651704 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{767CCFF9-14D9-4AD7-AF29-AB14CF09E6F9}\mpengine.dll
2014-04-28 17:06:46 10651704 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-04-24 16:57:15 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FFC14B4B-663E-4089-B9E2-903D21E49045}\gapaengine.dll
2014-04-24 16:54:08 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2014-04-24 16:53:57 -------- d-----w- C:\Program Files\Microsoft Security Client
2014-04-24 16:53:24 -------- d-----w- C:\221f2c7bd1d3045fc24de7
2014-04-17 16:39:37 -------- d-----w- C:\Windows\System32\appmgmt
2014-04-11 15:37:51 -------- d-----w- C:\AdwCleaner
2014-04-10 16:12:15 53080 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\GoToPrintProcessor_x64.dll
2014-04-10 15:28:59 3977496 ----a-w- C:\Windows\System32\d3dx9_31.dll
2014-04-08 16:21:14 -------- d-----w- C:\Program Files (x86)\Common Files\Steam
2014-04-08 16:20:54 -------- d-----w- C:\Program Files (x86)\Steam
.
==================== Find3M  ====================
.
2014-03-17 06:22:56 118048 ----a-w- C:\Windows\System32\BootDefrag.exe
2014-03-11 13:52:30 133928 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
2014-03-01 05:17:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-03-01 05:16:26 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-01 04:52:55 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-01 04:51:59 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-01 04:33:52 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-01 04:33:34 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-01 04:32:59 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-01 04:23:49 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-01 04:11:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-03-01 03:54:33 5768704 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-01 03:52:43 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-01 03:51:53 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-01 03:38:26 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-01 03:37:35 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-01 03:35:11 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-01 03:14:15 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-01 03:10:28 2334208 ----a-w- C:\Windows\System32\wininet.dll
2014-03-01 03:00:08 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-01 02:32:16 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-02-23 22:59:15 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-02-04 02:32:22 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2014-02-04 02:32:12 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-02-04 02:04:22 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2014-02-04 02:04:11 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 10:35:59.70 ===============
 


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#2 gringo_pr

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Posted 30 April 2014 - 11:24 AM


Hello SwordSlayer954

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 SwordSlayer954

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Posted 01 May 2014 - 10:10 AM

Computer seemed to be running faster and browsing was fast for about 30 seconds after the completion of JRT but then a new tab opened prompting me to update my FLV player

 

 

# AdwCleaner v3.205 - Report created 01/05/2014 at 10:41:40
# Updated 28/04/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Admin - ADMIN-PC
# Running from : C:\Users\Admin\Downloads\AdwCleaner (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16521
 
 
-\\ Mozilla Firefox v23.0.1 (en-US)
 
[ File : C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\zi8svfq0.default\prefs.js ]
 
 
-\\ Google Chrome v34.0.1847.131
 
[ File : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [3999 octets] - [11/04/2014 11:38:24]
AdwCleaner[R1].txt - [1024 octets] - [01/05/2014 10:31:55]
AdwCleaner[S0].txt - [4101 octets] - [11/04/2014 11:40:07]
AdwCleaner[S1].txt - [947 octets] - [01/05/2014 10:41:40]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1006 octets] ##########
 
 
----------------------------
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by Admin on Thu 05/01/2014 at 10:54:24.14
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 05/01/2014 at 11:04:32.23
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#4 gringo_pr

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Posted 01 May 2014 - 12:34 PM


Hello SwordSlayer954

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 gringo_pr

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Posted 04 May 2014 - 05:40 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 07 May 2014 - 08:00 AM


Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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Posted 13 May 2014 - 07:47 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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