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Infected by TornTv and


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4 replies to this topic

#1 ltix86

ltix86

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Posted 29 April 2014 - 08:33 AM

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume2
Install Date: 10/01/2013 15.44.19
System Uptime: 29/04/2014 01.07.47 (14 hours ago)
.
Motherboard: Hewlett-Packard |  | 18FD
Processor: Intel® Core™ i3-3217U CPU @ 1.80GHz | U3E1 | 1801/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 449 GiB total, 190,208 GiB free.
D: is FIXED (NTFS) - 16 GiB total, 2,087 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP83: 09/04/2014 10.47.17 - Windows Update
RP84: 15/04/2014 14.55.07 - Windows Update
RP85: 23/04/2014 12.44.09 - Punto di controllo pianificato
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
7-Zip 9.20
Add or Remove Adobe Creative Suite 3 Design Premium
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Creative Suite 3 Design Premium
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash Player 13 Plugin
Adobe Flash Player 9 ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Setup
Adobe Shockwave Player 11.6
Adobe SING CS3
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Aggiornamenti NVIDIA 1.10.8
AHV content for Acrobat and Flash
AIO_CDA_ProductContext
AIO_CDA_Software
AIO_Scan
µTorrent
avast! Free Antivirus
Bonjour
Bubble Dock (remove only)
BufferChm
C3100
c3100_Help
Canon MG3200 series MP Drivers
CCleaner
Check Point SSL Network Extender Service
Connected Music powered by Universal Music Group version 1.0
Copy
CyberLink PhotoDirector
CyberLink PowerDirector 10
CyberLink PowerDVD
CyberLink YouCam
D3DX10
Destinations
DeviceDiscovery
DocProc
Dropbox
Energy Star
Evernote v. 5.0.3
Fax
FileZilla Client 3.7.3
Foxit Cloud
Foxit Reader
Google Chrome
Google Drive
Google Earth
Google Update Helper
GPBaseService2
Hewlett-Packard ACLM.NET v1.2.2.3
HP 3D DriveGuard
HP Connected Music (Meridian - installer)
HP CoolSense
HP Customer Experience Enhancements
HP Customer Participation Program 14.0
HP Documentation
HP Imaging Device Functions 14.0
HP Photosmart All-In-One Driver Software
HP Postscript Converter
HP Quick Launch
HP Recovery Manager
HP Registration Service
HP Software Framework
HP Solution Center 14.0
HP Support Assistant
HP Update
HP Utility Center
HP Wireless Button Driver
HPDiagnosticAlert
HPPhotoGadget
HPProductAssistant
HPSSupply
IDT Audio
inSSIDer 3
Intel® Management Engine Components
Intel® Processor Graphics
Intel® SDK for OpenCL - CPU Only Runtime Package
Intel® Trusted Connect Service Client
Java 7 Update 51
Java Auto Updater
jEdit 5.0.0
Light Image Resizer 4.0.6.6
lightshot-5.1.0.15
MarketResearch
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (Italian) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel 2007 Help - Aggiornamento (KB963678)
Microsoft Office Excel MUI (Italian) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (Italian) 2007
Microsoft Office InfoPath MUI (Italian) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (Italian) 2007
Microsoft Office Outlook 2007 Help - Aggiornamento (KB963677)
Microsoft Office Outlook MUI (Italian) 2007
Microsoft Office Powerpoint 2007 Help - Aggiornamento (KB963669)
Microsoft Office PowerPoint MUI (Italian) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Italian) 2007
Microsoft Office Proofing (Italian) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (Italian) 2007
Microsoft Office Shared 64-bit MUI (Italian) 2007
Microsoft Office Shared MUI (Italian) 2007
Microsoft Office Word 2007 Help - Aggiornamento (KB963665)
Microsoft Office Word MUI (Italian) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework 2.0 Core Components (x64) ENU
Microsoft Sync Framework 2.0 Provider Services (x64) ENU
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox 28.0 (x86 it)
Mozilla Maintenance Service
MSVCRT
MyPC Backup
Network64
Notepad++
NVIDIA Driver grafico 306.97
NVIDIA Install Application
NVIDIA Optimus 1.10.8
NVIDIA Update Components
OCR Software by I.R.I.S. 14.0
Pannello di controllo NVIDIA 306.97
PDF Settings
Price Meter (remove only)
Qualcomm Atheros Driver Installation Program
Raccolta foto di Windows Live
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
Revo Uninstaller 1.94
Scan
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2878236) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2817565) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2878237) 32-Bit Edition
Shop for HP Supplies
Skype Click to Call
Skype™ 6.14
SolutionCenter
Status
swMSM
Synaptics Pointing Device Driver
SyncBackFree
SyncToy 2.1 (x64)
Toolbox
Torntv V9.0
TrayApp
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878297) 32-Bit Edition
Update for PriceMeter
Verbatim GREEN BUTTON 1.46
VLC media player 2.1.3
Vodafone Mobile Broadband Lite
WebReg
WebSpades
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices  (03/07/2012 )
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Language Selector
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WPM18.8.0.212
XAMPP 1.8.1
.
==== End Of File ===========================
 

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#2 ltix86

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Posted 29 April 2014 - 08:35 AM

Hello, thanks for your help!

What should i do?

Thanks so much in advance!



#3 gringo_pr

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Posted 04 May 2014 - 05:44 AM




Hello ltix86

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.
.





I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
.





I would also like to get some extra information on one of the files on the computer

Run FRST like you did before and Type the following in the edit box after "Search:".

rpcss.dll

It then should look like:

Search: rpcss.dll

Click Search button and post the log (Search.txt) it makes to your reply.

Gringo






Hello XXX

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 07 May 2014 - 08:00 AM


Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:03:33 AM

Posted 13 May 2014 - 07:47 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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