Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD


  • Please log in to reply
5 replies to this topic

#1 raydriv3

raydriv3

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:47 AM

Posted 29 April 2014 - 02:32 AM

Greetings,

- Windows 8.1 Pro
- Intel core i5-3470 CPU @ 3.20 GHz
- Kingston DDR3 8gb 1600 MHz
- AMD Radeon HD 7850 2gb
- Asus PBZ77-V LX2
- Cooler Master ThunderM 620

random BSOD although I just reformatted my pc few days ago and installed all up-to-date drivers. 
So far I only got BSOD while playing League of Legends.

Could you guys help me verify what else causing the problem? If it's hardware, is there a way to know which hardware is it so I can replace with new one.

Thanks in advance!

Attached Files


Edited by raydriv3, 29 April 2014 - 10:02 AM.


BC AdBot (Login to Remove)

 


#2 Anshad Edavana

Anshad Edavana

  • Members
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:01:17 AM

Posted 29 April 2014 - 11:05 AM

Hi

 

The zip file you attached doesn't seems to contain any crash dump files. If you are using "CCleaner" or any other disc cleaners, please stop using them until the isssue is resolved - they will delete the dump files.

 

As a first step, please try running "LoL" in "Windows 7" compatibility mode ( see option two of the below tutorial ).

 

http://www.eightforums.com/tutorials/6832-compatibility-mode-use-windows-8-a.html

 

If the BSOD continues, please zip and upload the crash dump files located inside "C:\Windows\minidump" folder with next reply.


Edited by Anshad Edavana, 29 April 2014 - 11:07 AM.


#3 raydriv3

raydriv3
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:47 AM

Posted 29 April 2014 - 07:28 PM

Maybe this complete dump file might help, my minidump folder is empty.

 

https://onedrive.live.com/redir?resid=E9C5424403EC0EB0!574&authkey=!APMiMmByU8O52lg&ithint=file%2c.zip



#4 Anshad Edavana

Anshad Edavana

  • Members
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:01:17 AM

Posted 30 April 2014 - 01:17 AM

Hi

 

Please follow instructions from the below link and set Windows to write "Small Memory Dump" ( minidump ).

 

http://www.carrona.org/setmini.html

 

Have you had BSOD after running "LoL" in "Compatibility" mode ?. Is that memory dump new ?.



#5 raydriv3

raydriv3
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:47 AM

Posted 30 April 2014 - 10:00 AM

My latest BSOD (few minutes ago)

Here is the minidump file and the BSOD image: https://skydrive.live.com/redir?resid=E9C5424403EC0EB0!579



#6 Anshad Edavana

Anshad Edavana

  • Members
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:01:17 AM

Posted 30 April 2014 - 01:15 PM

Hi

 

Bugcheck 124 - WHEA_UNCORRECTABLE_ERROR is what you are getting. This particular bug check code is generally hardware related. Possible causes includes but not limited to :

 

 - Overclocked CPU and/or RAM

 

 - Overheating CPU

 

 - Faulty CPU , MoBo

 

 - A PSU which is failing to provide enough current under full load

 

 

The scope of troubleshooting 0x124 via remote assistance is very limited. In most cases swapping out hardware components with known good counter parts are necessary to find the failing one. However we can check the possibilities one by one. Please follow the below steps.

 

1. Uninstall Asus AI suit  and reboot the machine. Then download and run the cleaner to properly remove it's drivers. 

 

    For AI Suit IIhttp://rog.asus.com/forum/showthread.php?28319-AI-Suite-II-uninstall-cleaner

 

    For AI Suit IIIhttp://rog.asus.com/forum/showthread.php?34503-AI-Suite-III-Cleaner

 

2. Enter BIOS setup and load the Optimized Defaults under Exit menu. Then navigate to the AI Tweaker ( advanced mode ) menu and make sure the below items are set to "Auto".

 

    AI Overclock Tuner

 

    Turbo Ratio

 

    Internal PLL Overvoltage

 

    FreqRef

 

    Memory Frequency

 

    iGPU Max Frequency

 

If any of them are not "Auto" , set to that manually. Now save the changes and exit setup.

 

 

If the BSOD continues, please upload the latest crash dump file together with a "Specc" snapshot web link.

 

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users