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Can't install or uninstall... the SSD may be involved

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#1 DrumSergio


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Posted 28 April 2014 - 12:17 PM


I don't know if it is a software problem or a SSD problem, if this post is misplaced, please change it.

I just have formatted the SSD, because I had some problems. And now I have the same problems as before formatting, now even worser. But the problems have appeared 3 days after formatting..

Dropbox just don't run. And when i shut down the computer it doesn't shut down, it stays in the point when all the desktop has disappeared and seem closing. But it stays without shutting down. 
All of this happened occasionally before, but now it happens every time I log into the computer. By the way, I have an Acer Aspire with Win 7 on it.

And also now I can't install the firewall. And I can't uninstall it, neither, and neither the antivirus. Neither dropbox.
I just wanted to move to Kaspersky but Kaspersky doesn't install neither.

Any suggestions? Thank you bros. Sorry if you don't understand anything, I will answer as soon as possible.


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#2 hamluis



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Posted 28 April 2014 - 04:17 PM

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

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