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My PC is having problems >.< Info provided.


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#1 Buddhafist

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Posted 28 April 2014 - 01:20 AM

I am having an issue where my PC has been crashing games, restarting of its own volition and now a blue screen:-/
Please help. Thank you<3




I cannot upload crashdump files.. It says I don't have permission, but I am the only admin and I can navigate to and copy the file just fine... I will provide the crash dump files as soon as I figure out how to work around that....



Snapshot of my system: http://speccy.piriform.com/results/H3lRZjjOBHoRR2UZs2KcuYd


Here is my minitoolbox report:
 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by reape_000 (administrator) on 28-04-2014 at 00:16:43
Running from "C:\Users\reape_000\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/27/2014 05:57:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: DayZ.exe, version: 0.44.123.800, time stamp: 0x534d3337
Faulting module name: atiumdag.dll, version: 9.14.10.1001, time stamp: 0x52a2351d
Exception code: 0xc0000005
Fault offset: 0x0014999f
Faulting process id: 0x10f3c
Faulting application start time: 0xDayZ.exe0
Faulting application path: DayZ.exe1
Faulting module path: DayZ.exe2
Report Id: DayZ.exe3
Faulting package full name: DayZ.exe4
Faulting package-relative application ID: DayZ.exe5
 
Error: (04/27/2014 04:10:45 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program csgo.exe because of this error.
 
Program: csgo.exe
File: 
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: 00000000
Disk type: 0
 
Error: (04/27/2014 04:10:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: csgo.exe, version: 0.0.0.0, time stamp: 0x533b3560
Faulting module name: atiumdag.dll, version: 9.14.10.1001, time stamp: 0x52a2351d
Exception code: 0xc000001d
Fault offset: 0x0001e0a1
Faulting process id: 0x11a68
Faulting application start time: 0xcsgo.exe0
Faulting application path: csgo.exe1
Faulting module path: csgo.exe2
Report Id: csgo.exe3
Faulting package full name: csgo.exe4
Faulting package-relative application ID: csgo.exe5
 
Error: (04/23/2014 08:59:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4172
 
Error: (04/23/2014 08:59:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4172
 
Error: (04/23/2014 08:59:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/23/2014 08:59:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3125
 
Error: (04/23/2014 08:59:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3125
 
Error: (04/23/2014 08:59:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/23/2014 08:59:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2079
 
 
System errors:
=============
Error: (04/27/2014 11:59:57 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0xfffff80000000000, 0x0000000000000002, 0x0000000000000008, 0xfffff80000000000)C:\WINDOWS\MEMORY.DMP042714-32046-01
 
Error: (04/27/2014 11:59:32 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:51:23 PM on ?4/?27/?2014 was unexpected.
 
Error: (04/27/2014 01:43:44 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4
 
Error: (04/24/2014 10:47:11 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error: 
%%1053
 
Error: (04/24/2014 10:47:11 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
 
Error: (04/23/2014 07:28:02 PM) (Source: BugCheck) (User: )
Description: 0x00000101 (0x0000000000000030, 0x0000000000000000, 0xffffd0009eb15180, 0x0000000000000001)C:\WINDOWS\MEMORY.DMP
 
Error: (04/23/2014 07:28:02 PM) (Source: BugCheck) (User: )
Description: 
 
Error: (04/23/2014 07:28:02 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:24:02 PM on ?4/?23/?2014 was unexpected.
 
Error: (04/23/2014 08:59:48 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4
 
Error: (04/23/2014 04:10:04 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4
 
 
Microsoft Office Sessions:
=========================
Error: (04/27/2014 05:57:15 PM) (Source: Application Error)(User: )
Description: DayZ.exe0.44.123.800534d3337atiumdag.dll9.14.10.100152a2351dc00000050014999f10f3c01cf6270b932da01F:\SteamLibrary\steamapps\common\DayZ\DayZ.exeC:\WINDOWS\SYSTEM32\atiumdag.dlla7fb78d7-ce67-11e3-be9e-60a44c533d78
 
Error: (04/27/2014 04:10:45 AM) (Source: Application Error)(User: )
Description: csgo.exe000000000
 
Error: (04/27/2014 04:10:45 AM) (Source: Application Error)(User: )
Description: csgo.exe0.0.0.0533b3560atiumdag.dll9.14.10.100152a2351dc000001d0001e0a111a6801cf61ff4ea9c4deF:\SteamLibrary\steamapps\common\Counter-Strike Global Offensive\csgo.exeC:\WINDOWS\SYSTEM32\atiumdag.dll31a77d9c-cdf4-11e3-be9e-60a44c533d78
 
Error: (04/23/2014 08:59:46 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4172
 
Error: (04/23/2014 08:59:46 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4172
 
Error: (04/23/2014 08:59:46 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/23/2014 08:59:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3125
 
Error: (04/23/2014 08:59:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3125
 
Error: (04/23/2014 08:59:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/23/2014 08:59:44 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2079
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.4.1.30768)
8BitMMO
Ad-Aware Antivirus (Version: 11.1.5354.0)
AdAwareInstaller (Version: 11.1.5354.0)
AdAwareUpdater (Version: 11.1.5354.0)
AI Suite II (Version: 2.03.01)
AMD Accelerated Video Transcoding (Version: 13.20.100.31206)
AMD Catalyst Control Center (Version: 2013.1206.1603.28764)
AMD Catalyst Install Manager (Version: 8.0.915.0)
AMD Wireless Display v3.0 (Version: 1.0.0.14)
AntimalwareEngine (Version: 2.6.0.0)
Apple Application Support (Version: 3.0.1)
Apple Mobile Device Support (Version: 7.1.1.3)
Apple Software Update (Version: 2.1.3.127)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.16.10.0)
Assassin's Creed IV Black Flag
Audiosurf
avast! Free Antivirus (Version: 9.0.2013)
Batman™: Arkham Origins
Battle.net
BioShock Infinite
BOINC (Version: 7.2.33)
Bonjour (Version: 3.0.0.10)
Braid
Cannon Brawl
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.1206.1603.28764)
Catalyst Control Center InstallProxy (Version: 2013.0830.1944.33589)
Catalyst Control Center Localization All (Version: 2013.1206.1603.28764)
CCC Help Chinese Standard (Version: 2013.1206.1602.28764)
CCC Help Chinese Traditional (Version: 2013.1206.1602.28764)
CCC Help Czech (Version: 2013.1206.1602.28764)
CCC Help Danish (Version: 2013.1206.1602.28764)
CCC Help Dutch (Version: 2013.1206.1602.28764)
CCC Help English (Version: 2013.1206.1602.28764)
CCC Help Finnish (Version: 2013.1206.1602.28764)
CCC Help French (Version: 2013.1206.1602.28764)
CCC Help German (Version: 2013.1206.1602.28764)
CCC Help Greek (Version: 2013.1206.1602.28764)
CCC Help Hungarian (Version: 2013.1206.1602.28764)
CCC Help Italian (Version: 2013.1206.1602.28764)
CCC Help Japanese (Version: 2013.1206.1602.28764)
CCC Help Korean (Version: 2013.1206.1602.28764)
CCC Help Norwegian (Version: 2013.1206.1602.28764)
CCC Help Polish (Version: 2013.1206.1602.28764)
CCC Help Portuguese (Version: 2013.1206.1602.28764)
CCC Help Russian (Version: 2013.1206.1602.28764)
CCC Help Spanish (Version: 2013.1206.1602.28764)
CCC Help Swedish (Version: 2013.1206.1602.28764)
CCC Help Thai (Version: 2013.1206.1602.28764)
CCC Help Turkish (Version: 2013.1206.1602.28764)
ccc-utility64 (Version: 2013.1206.1603.28764)
Counter-Strike
Counter-Strike: Global Offensive
Curse Client (Version: 5.1.1.792)
DayZ
DC Universe Online (Version: 1.0.3.183)
DC Universe Online Live
Descent
Diablo III
Don't Starve
Dota 2
Empire: Total War
Eufloria
EverQuest II
Free to Play
Frozen Synapse
Garry's Mod
Godus
Google Chrome (Version: 33.0.1750.154)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4805.320)
Google Update Helper (Version: 1.3.22.5)
GunZ 2: The Second Duel
Hearthstone
HydraVision (Version: 4.2.252.0)
Intel® Network Connections 17.3.57.0 (Version: 17.3.57.0)
Intel® Rapid Storage Technology (Version: 11.5.0.1207)
InterActual Player
iTunes (Version: 11.1.5.5)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Kerbal Space Program
LIMBO Demo
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MapleStory
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
MPC-HC 1.7.3 (Version: 1.7.3)
NVIDIA PhysX (Version: 9.12.1031)
OpenOffice 4.0.1 (Version: 4.01.9714)
Origin (Version: 9.4.6.2792)
Peggle Deluxe
Peggle Nights
PlanetSide 2
Portal
Portal 2
Portal 2 Publishing Tool
Railroad Tycoon 2: Platinum
Realtek High Definition Audio Driver (Version: 6.0.1.6699)
Ring Runner: Flight of the Sages Demo
Robocraft version 0.3.221 (Version: 0.3.221)
Rust
Sid Meier's Civilization III: Complete
SimCity™ (Version: 1.0.0.0)
SNT (Version: 3.3.0.1156)
soafEwebb (Version: 4.3.0.1718)
Solar 2
Speccy (Version: 1.25)
Spiral Knights
Star Trek: D-A-C
StarCraft II
Steam
Team Fortress 2
TeamSpeak 3 Client (Version: 3.0.13)
Terraria
The Plan
Tomb Raider
Trine 2
Tropico 4
Universe Sandbox
Uplay (Version: 4.0)
VLC media player 2.1.3 (Version: 2.1.3)
WhoCrashed 5.00
World of Warcraft
YoutubeAdblocker (Version: 1.3.0.1798)
 
========================= Devices: ================================
 
Name: High Definition Audio Bus
Description: High Definition Audio Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: AMD
Service: HDAudBus
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 11%
Total physical RAM: 16328.41 MB
Available physical RAM: 14379.08 MB
Total Pagefile: 32712.41 MB
Available Pagefile: 30587.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.28 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:111.79 GB) (Free:38.65 GB) NTFS
3 Drive e: (System Reserved) (Fixed) (Total:0.34 GB) (Free:0.1 GB) NTFS
4 Drive f: () (Fixed) (Total:1862.67 GB) (Free:1513.76 GB) NTFS
 
========================= Users: ========================================
 
**** End of log ****
 


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#2 bludshot

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Posted 28 April 2014 - 01:24 AM

What does the blue screen say?



#3 Buddhafist

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Posted 28 April 2014 - 01:59 AM

Driver_IRQL_Not_less_or_equal



#4 Anshad Edavana

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Posted 28 April 2014 - 05:39 AM

 

 

I cannot upload crashdump files.. It says I don't have permission

 

You need to disable User Account control ( temporarily ) and reboot the machine to successfully copying the dump files. Copy at least three of them and use 7-zip to compress. Then upload them using More Reply Options --> Attach Files.

 

If you are having issues mainly with "Counter Strike GO", you should try suggestions from this thread - http://forums.steampowered.com/forums/showthread.php?t=3080651


Edited by Anshad Edavana, 28 April 2014 - 05:49 AM.





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