Windows update is stuck at 0%. I reset it to factory settings because I bought from some store that sold used computers. here are the things that I did. 1. I turn metered connections off as I read some problems came up with that still didn't work. 2. I did various things that did not do anything in command prompt like sfc/scannow but it said I had no problems. I tried troubleshooting windows update it shut off bits and other stuff but got stuck while restarting bits. now it is freezing when I try to activate anything in the control panel please help or should I just reset my computer.