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My computer shutting down when playing games?


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#1 mirinquads

mirinquads

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Posted 27 April 2014 - 05:04 PM

Greetings all. I have been having a problem with my computer shutting down suddenly when playing games, ( CS:GO, Dota2 and the likes, so nothing too demanding.)

 

I have some speccs for my computer here, if you need it poster some other way, or more speccs, please let me know.

 

Operating System
    MS Windows 7 64-bit SP1
CPU
    AMD Processor
    AMD Processor
    AMD Processor
    AMD Processor
    AMD Processor
    AMD Processor
RAM
    8,00 GB Dual-Channel DDR3 (9-9-9-24)
Motherboard
    ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)    63 °C
Graphics
    V243H (1920x1080@60Hz)
    SAMSUNG (1920x1080@60Hz)
    512MB GeForce 8800 GTS 512 (nVidia)    85 °C
Hard Drives
    78GB AMD 2+0 Stripe/RAID0 SCSI Disk Device (RAID)
    898GB AMD 2+0 Stripe/RAID0 SCSI Disk Device (RAID)
    156GB Western Digital WDC WD1600JS-60NCB1 SCSI Disk Device (RAID)
Optical Drives
    DTSOFT Virtual CdRom Device
    Optiarc DVD RW AD-7200S SCSI CdRom Device
Audio
    Realtek High Definition Audio

 

CPU:

 

AMD Processor
    Cores    1
    Threads    1
    Name    AMD Processor
    Specification    AMD FX™-6100 Six-Core Processor
    Family    F
    Extended Family    15
    Model    1
    Extended Model    1
    Stepping    2
    Instructions    MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, AMD 64
    Virtualization    Supported, Enabled
    Hyperthreading    Not supported
    Fan Speed    2986 RPM
        Caches
            L1 Data Cache Size    16 KBytes
            L1 Instructions Cache Size    64 KBytes
            L2 Unified Cache Size    2048 KBytes
            L3 Unified Cache Size    8192 KBytes
        Core 0

 

PSU:

http://www.corsair.com/en-us/tx850w.html

 

If anyone could help me out that would be greatly appreciated, I dont have the budget to take it to a computer shop at the moment. Thanks in advance!



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#2 bludshot

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Posted 27 April 2014 - 06:00 PM

One reason that computers can shut down while you are playing games is that the cpu overheats.

 

But there can be other reasons. Try this: http://pcsupport.about.com/od/windows7/ht/automatic-restart-windows-7.htm

 

And if you have (or can install) a temperature monitor overlay so you can see your computer temperatures while playing dota, that would be great.

 

My guess is it's overheating, in which case you want to do things like clean the dust out of your computer fans and heatsink. Check to see that the fan is still running properly. And you can't really see this, but if the thermal paste or thermal pad is old and crusty or something, your heatsink might not be properly contacting the cpu and sucking the heat out of it. It's too early in the diagnosis to jump to that conclusion though.


Edited by bludshot, 27 April 2014 - 06:04 PM.


#3 hamluis

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Posted 28 April 2014 - 04:14 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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