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Touchpad stopped working. Any help appreciated.


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#1 sailinstuff

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Posted 27 April 2014 - 02:12 PM

I have a Dell Mini computer with Win 7 Starter.  It's a great little machine but all of a sudden the touchpad stopped working.  The computer was on and when I came back to it the touchpad would not respond. 

 

* I rebooted but that did not resolve my issue. 

 

* I did a hard reboot, unplugging and removing the battery while it was running and restarting but that did not affect my issue.

 

* I tried that Fn + F9 and Fn + F7 but that had no effect.

 

* I scanned with AVG but no virus was found.

 

* I scanned with Malwarebytes but no virus was found.

 

* I ran sfc /scannow but no missing or corrupt system files were found.

 

* I am using a usb mouse.  I located the usb mouse in device manager but the touchpad was not there.  I found the touchpad by clicking "show hidden devices".  The touchpad has a yellow error notice on it.

 

* Windows could not find a better driver.

 

* I uninstalled the touchpad and rebooted and windows reinstalled it but it is still hidden in device manager, still has the same error notice and does not respond.

 

Please help!!!!!!

 

Thanks.  :)



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#2 hamluis

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Posted 27 April 2014 - 04:45 PM

Does Dell have a separate driver listed at its support site...for the touchpad?

 

If so, did you download such and install it?

 

Do you have your Drivers CD for that system?

 

Louis



#3 sailinstuff

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Posted 27 April 2014 - 09:14 PM

Good idea.  I just dl'd from Dell and installed.  No change.






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