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Touchpad stopped working. Any help appreciated.

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#1 sailinstuff


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Posted 27 April 2014 - 02:12 PM

I have a Dell Mini computer with Win 7 Starter.  It's a great little machine but all of a sudden the touchpad stopped working.  The computer was on and when I came back to it the touchpad would not respond. 


* I rebooted but that did not resolve my issue. 


* I did a hard reboot, unplugging and removing the battery while it was running and restarting but that did not affect my issue.


* I tried that Fn + F9 and Fn + F7 but that had no effect.


* I scanned with AVG but no virus was found.


* I scanned with Malwarebytes but no virus was found.


* I ran sfc /scannow but no missing or corrupt system files were found.


* I am using a usb mouse.  I located the usb mouse in device manager but the touchpad was not there.  I found the touchpad by clicking "show hidden devices".  The touchpad has a yellow error notice on it.


* Windows could not find a better driver.


* I uninstalled the touchpad and rebooted and windows reinstalled it but it is still hidden in device manager, still has the same error notice and does not respond.


Please help!!!!!!


Thanks.  :)

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#2 hamluis



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Posted 27 April 2014 - 04:45 PM

Does Dell have a separate driver listed at its support site...for the touchpad?


If so, did you download such and install it?


Do you have your Drivers CD for that system?



#3 sailinstuff

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Posted 27 April 2014 - 09:14 PM

Good idea.  I just dl'd from Dell and installed.  No change.

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