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Computer keeps freezing


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10 replies to this topic

#1 maineearle

maineearle

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  • Gender:Male
  • Location:Florida
  • Local time:04:14 PM

Posted 26 April 2014 - 12:59 PM

What to do

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16521
Run by Ron at 13:49:31 on 2014-04-26
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.1555 [GMT -4:00]
.
AV: Norton Internet Security *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton Internet Security *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
FW: Norton Internet Security *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Users\Ron\Desktop\VIRUS\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\NIS.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\NIS.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files (x86)\Common Files\AOL\1370783481\ee\aolsoftware.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~2\AOLDES~1.7B\waol.exe
C:\PROGRA~2\AOLDES~1.7B\shellmon.exe
C:\Program Files (x86)\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\PROGRA~2\AOLDES~1.7B\aolbrowser.exe
C:\Program Files\Microsoft Games\solitaire\solitaire.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Ron\Desktop\Tools\Revo Uninstaller\Revouninstaller.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
uSearch Page = hxxp://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE10SR
mWinlogon: Userinit = userinit.exe,
BHO: AutorunsDisabled - <orphaned>
BHO: Instair: {0D778FDC-FAD7-4B1D-AB88-7A76A562D65C} - C:\Program Files\Instair\Instair.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\ips\ipsbho.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\coieplg.dll
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{2498F96C-2791-4458-BF88-8F3F915CDDD7} : DHCPNameServer = 8.8.8.8
TCP: Interfaces\{30154C5B-2FE1-4D38-ABF6-D1538994AA5D} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{30154C5B-2FE1-4D38-ABF6-D1538994AA5D}\1347576666F6C646D616E6F58747 : DHCPNameServer = 192.168.2.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: AutorunsDisabled - <orphaned>
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.2.0.38\coieplg.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.2.0.38\coieplg.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {0CE7EBAF-157D-4111-9146-057CB2A4023E} - msiexec /fu {0CE7EBAF-157D-4111-9146-057CB2A4023E} /qn
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Ron\AppData\Roaming\Mozilla\Firefox\Profiles\es83p95t.default-1392853671122\
FF - prefs.js: browser.search.selectedEngine - Yahoo!
FF - prefs.js: browser.startup.homepage - hxxp://news.msn.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=198484&p=
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1202122.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_182.dll
.
============= SERVICES / DRIVERS ===============
.
R0 BootDefragDriver;BootDefragDriver;C:\Windows\System32\drivers\BootDefragDriver.sys [2014-2-22 17600]
R0 iaStorA;iaStorA;C:\Windows\System32\drivers\iaStorA.sys [2013-9-27 630632]
R0 iaStorF;iaStorF;C:\Windows\System32\drivers\iaStorF.sys [2013-9-27 28008]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2014-2-26 56336]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1502000.026\symds64.sys [2014-3-25 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1502000.026\symefa64.sys [2014-3-25 1148120]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\BASHDefs\20140409.001\BHDrvx64.sys [2014-4-15 1525976]
R1 ccSet_NIS;NIS Settings Manager;C:\Windows\System32\drivers\NISx64\1502000.026\ccsetx64.sys [2014-3-25 162392]
R1 HssDRV6;Hotspot Shield Routing Driver 6;C:\Windows\System32\drivers\hssdrv6.sys [2012-8-1 41704]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\IPSDefs\20140425.001\IDSviA64.sys [2014-4-25 525016]
R1 SASDIFSV;SASDIFSV;C:\Users\Ron\Desktop\VIRUS\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Users\Ron\Desktop\VIRUS\saskutil64.sys [2011-7-12 12368]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1502000.026\ironx64.sys [2014-3-25 264280]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1502000.026\symnets.sys [2014-3-25 593112]
R2 !SASCORE;SAS Core Service;C:\Users\Ron\Desktop\VIRUS\SASCore64.exe [2013-5-23 143120]
R2 c2cautoupdatesvc;Skype Click to Call Updater;C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [2014-4-11 1390720]
R2 c2cpnrsvc;Skype Click to Call PNR Service;C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [2014-4-11 1764992]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-9-6 197536]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-9-27 15720]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-12-12 2425960]
R2 jhi_service;Intel® Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-2-24 212944]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\nis.exe [2014-3-25 276376]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-12-12 2656280]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-8-26 317440]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-12-12 1492992]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2014-4-6 888536]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 LiveUpdateSvc;LiveUpdate;C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe [2013-11-9 2151200]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 DrvAgent64;DrvAgent64;C:\Windows\SysWOW64\drivers\DrvAgent64.SYS [2013-3-23 21712]
S3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe [2013-11-14 169752]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-3-11 111616]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2013-7-25 23040]
S3 PACSPTISVR-Sound_Organizer;PACSPTISVR-Sound_Organizer;C:\Program Files (x86)\Sony\Sound Organizer\Sony.Earth\PACSPTISVR.exe [2012-11-8 174176]
S3 rcmirror;rcmirror;C:\Windows\System32\drivers\rcmirror.sys [2010-1-18 4608]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-28 19456]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-12-12 339048]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 SWDUMon;SWDUMon;C:\Windows\System32\drivers\SWDUMon.sys [2014-4-6 16152]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-10-28 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-10-28 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-28 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-04-25 22:08:09 -------- d-----w- C:\Program Files (x86)\VideoLAN
2014-04-18 01:17:13 -------- d-----w- C:\Users\Ron\AppData\Local\Adobe
2014-04-16 04:09:24 27584 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2014-04-16 04:09:24 274880 ----a-w- C:\Windows\System32\drivers\msiscsi.sys
2014-04-16 04:09:24 2048 ----a-w- C:\Windows\SysWow64\iologmsg.dll
2014-04-16 04:09:24 2048 ----a-w- C:\Windows\System32\iologmsg.dll
2014-04-16 04:09:24 190912 ----a-w- C:\Windows\System32\drivers\storport.sys
2014-04-16 04:04:31 1684928 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2014-04-15 22:15:19 -------- d-----w- C:\Program Files (x86)\Viewpoint
2014-04-15 22:13:46 -------- d-----w- C:\Program Files (x86)\Common Files\aolshare
2014-04-15 22:13:46 -------- d-----w- C:\Program Files (x86)\AOL Desktop 9.7b
2014-04-15 13:46:37 -------- d-----w- C:\AdwCleaner
2014-04-14 03:50:01 -------- d-sh--w- C:\Users\Ron\AppData\Local\EmieUserList
2014-04-14 03:50:01 -------- d-sh--w- C:\Users\Ron\AppData\Local\EmieSiteList
2014-04-13 23:31:32 -------- d-----w- C:\Users\Ron\AppData\Roaming\Wise Disk Cleaner
2014-04-09 09:31:54 362496 ----a-w- C:\Windows\System32\wow64win.dll
2014-04-08 17:42:11 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2014-04-06 19:10:05 -------- d-----w- C:\Users\Ron\AppData\Roaming\Intel Corporation
2014-04-06 19:07:48 -------- d-----w- C:\Users\Ron\Intel
2014-04-06 18:54:02 546304 ----a-w- C:\Windows\System32\drivers\stwrt64.sys
2014-04-06 18:54:01 674304 ------w- C:\Windows\System32\stapi64.dll
2014-04-06 18:54:01 499200 ----a-w- C:\Windows\System32\stcplx64.dll
2014-04-06 18:54:01 256000 ----a-w- C:\Windows\System32\st646466.dll
2014-04-06 18:54:01 2193920 ----a-w- C:\Windows\System32\stapo64.dll
2014-04-06 18:53:50 -------- d-----w- C:\Program Files\IDT
2014-04-06 18:49:01 888536 ----a-w- C:\Windows\System32\drivers\Rt64win7.sys
2014-04-06 18:49:01 73800 ----a-w- C:\Windows\System32\RtNicProp64.dll
2014-04-06 18:41:51 -------- d-----w- C:\Program Files (x86)\Ralink
2014-04-06 18:30:48 -------- d-----w- C:\Program Files\Microsoft Mouse and Keyboard Center
2014-04-06 18:25:24 16152 ----a-w- C:\Windows\System32\drivers\SWDUMon.sys
2014-04-06 18:25:23 -------- d-----w- C:\Users\Ron\AppData\Local\SlimWare Utilities Inc
2014-04-06 17:55:35 -------- d-----w- C:\Program Files\Instair
2014-04-06 17:46:59 -------- d-----w- C:\Program Files (x86)\SlimDrivers
2014-04-03 08:20:41 -------- d-----w- C:\Users\Ron\AppData\Roaming\Foxit Software
2014-04-03 08:20:05 -------- d-----w- C:\Program Files (x86)\Foxit Software
.
==================== Find3M ====================
.
2014-04-25 14:50:56 70832 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-04-25 14:50:56 692400 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-04-15 22:02:53 58696 ----a-w- C:\Windows\SysWow64\AOLParconLink.exe
2014-04-01 08:03:54 118048 ----a-w- C:\Windows\System32\BootDefrag.exe
2014-03-31 07:33:06 17600 ----a-w- C:\Windows\System32\drivers\BootDefragDriver.sys
2014-03-31 01:13:47 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-03-31 00:13:30 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-03-17 07:38:03 177752 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2014-03-04 09:44:21 243712 ----a-w- C:\Windows\System32\wow64.dll
2014-03-04 09:44:21 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2014-03-04 09:44:03 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2014-03-04 09:17:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2014-03-04 09:17:05 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2014-03-04 09:16:54 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2014-03-04 09:16:18 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2014-03-04 08:09:30 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2014-03-04 08:09:29 2048 ----a-w- C:\Windows\SysWow64\user.exe
2014-03-04 04:18:12 1148120 ----a-w- C:\Windows\System32\drivers\NISx64\1502000.026\symefa64.sys
2014-03-01 05:16:26 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-01 04:52:55 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-01 04:51:59 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-01 04:33:52 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-01 04:33:34 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-01 04:32:59 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-01 04:23:49 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-01 03:54:33 5768704 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-01 03:52:43 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-01 03:51:53 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-01 03:38:26 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-01 03:37:35 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-01 03:35:11 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-01 03:14:15 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-01 03:10:28 2334208 ----a-w- C:\Windows\System32\wininet.dll
2014-03-01 03:00:08 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-01 02:32:16 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-02-28 11:11:23 1990574 ----a-w- C:\MGtools.exe
2014-02-28 09:50:15 250 ----a-w- C:\Users\Ron\fixme.reg
2014-02-26 15:51:50 56336 ------w- C:\Windows\System32\drivers\PxHlpa64.sys
2014-02-26 15:51:49 11376 ------w- C:\Windows\System32\drivers\cdralw2k.sys
2014-02-26 15:51:49 10864 ------w- C:\Windows\System32\drivers\cdr4_xp.sys
2014-02-26 05:40:04 24352 ----a-w- C:\Windows\System32\RegBootDefrag.exe
2014-02-25 18:56:57 103528 ----a-w- C:\Windows\SysWow64\AOLDial.dll
2014-02-25 18:56:44 34520 ----a-w- C:\Windows\SysWow64\drivers\atwpkt264.sys
2014-02-25 18:56:41 24680 ----a-w- C:\Windows\SysWow64\drivers\atwpkt2.sys
2014-02-25 18:54:03 88064 ----a-w- C:\Windows\System32\AOLDial.dll
2014-02-18 01:32:41 593112 ----a-w- C:\Windows\System32\drivers\NISx64\1502000.026\symnets.sys
2014-02-17 18:41:24 27456 ----a-w- C:\Windows\System32\RegistryDefragBootTime.exe
2014-02-13 01:59:49 875736 ----a-w- C:\Windows\System32\drivers\NISx64\1502000.026\srtsp64.sys
2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-02-04 02:32:22 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2014-02-04 02:32:12 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-02-04 02:04:22 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2014-02-04 02:04:11 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-01-29 02:32:18 484864 ----a-w- C:\Windows\System32\wer.dll
2014-01-29 02:06:47 381440 ----a-w- C:\Windows\SysWow64\wer.dll
2014-01-28 02:32:46 228864 ----a-w- C:\Windows\System32\wwansvc.dll
.
============= FINISH: 13:50:22.98 ===============

Attached Files


Edited by nasdaq, 01 May 2014 - 06:52 AM.
DDS log posted.

Thanks everyone

BC AdBot (Login to Remove)

 


m

#2 maineearle

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Posted 26 April 2014 - 06:36 PM

I guess my previous post was remove because I can not find it because I had a open post over a year old. My apologies it was not intentional.

 

Trying again

 

Thanks

Attached Files


Thanks everyone

#3 maineearle

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Posted 26 April 2014 - 06:50 PM

Doublicate post please close


Thanks everyone

#4 nasdaq

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Posted 01 May 2014 - 06:59 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Note that your topics were merged.

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.

Let me know what problem persists.

#5 maineearle

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Posted 03 May 2014 - 05:07 AM

Thank You

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/3/2014
Scan Time: 4:23:31 AM
Logfile: MBM Scan Log.txt
Administrator: Yes

Version: 2.00.1.1004
Malware Database: v2014.05.03.02
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Administrator

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 289310
Time Elapsed: 47 min, 55 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 9
PUP.Optional.DynConIE.A, HKLM\SOFTWARE\CLASSES\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}, Quarantined, [f10fd62a21df7d83a06a150bd42e926e],
Adware.ISeekDeals, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{0D778FDC-FAD7-4B1D-AB88-7A76A562D65C}, Quarantined, [768a669af20ec43c7af6a3832dd57c84],
Adware.ISeekDeals, HKLM\SOFTWARE\CLASSES\Instair.TISeekDeal, Quarantined, [768a669af20ec43c7af6a3832dd57c84],
Adware.ISeekDeals, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{0D778FDC-FAD7-4B1D-AB88-7A76A562D65C}, Quarantined, [768a669af20ec43c7af6a3832dd57c84],
Adware.ISeekDeals, HKLM\SOFTWARE\WOW6432NODE\CLASSES\Instair.TISeekDeal, Quarantined, [768a669af20ec43c7af6a3832dd57c84],
Adware.ISeekDeals, HKU\S-1-5-21-2746016171-2851884287-947705566-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{0D778FDC-FAD7-4B1D-AB88-7A76A562D65C}, Quarantined, [768a669af20ec43c7af6a3832dd57c84],
Adware.ISeekDeals, HKU\S-1-5-21-2746016171-2851884287-947705566-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{0D778FDC-FAD7-4B1D-AB88-7A76A562D65C}, Quarantined, [768a669af20ec43c7af6a3832dd57c84],
Adware.ISeekDeals, HKU\S-1-5-21-2746016171-2851884287-947705566-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{0D778FDC-FAD7-4B1D-AB88-7A76A562D65C}, Quarantined, [768a669af20ec43c7af6a3832dd57c84],
Adware.ISeekDeals, HKU\S-1-5-21-2746016171-2851884287-947705566-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{0D778FDC-FAD7-4B1D-AB88-7A76A562D65C}, Quarantined, [768a669af20ec43c7af6a3832dd57c84],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 2
Adware.ISeekDeals, C:\Program Files\Instair\Instair.dll, Quarantined, [768a669af20ec43c7af6a3832dd57c84],
PUP.Optional.OpenCandy.A, C:\Users\Ron\Desktop\Downloads\Driver_Fusion_19.exe, Quarantined, [2ed213ed5aa64eb29fa6251847b936ca],

Physical Sectors: 0
(No malicious items detected)

(end)

 

# AdwCleaner v3.205 - Report created 03/05/2014 at 05:52:48
# Updated 28/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Administrator - RON-HP
# Running from : C:\Users\Ron\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\Viewpoint

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\hbcennhacfaagdopikcegfcobcadeocj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pfndaklgolladniicklehhancnlgocpp
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17041

*************************

AdwCleaner[R4].txt - [1908 octets] - [03/05/2014 05:50:30]
AdwCleaner[S4].txt - [1863 octets] - [03/05/2014 05:52:48]

########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1923 octets] ##########

 

# AdwCleaner v3.205 - Report created 03/05/2014 at 05:52:48
# Updated 28/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Administrator - RON-HP
# Running from : C:\Users\Ron\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\Viewpoint

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\hbcennhacfaagdopikcegfcobcadeocj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pfndaklgolladniicklehhancnlgocpp
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17041

*************************

AdwCleaner[R4].txt - [1908 octets] - [03/05/2014 05:50:30]
AdwCleaner[S4].txt - [1863 octets] - [03/05/2014 05:52:48]

########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1923 octets] ##########


Thanks everyone

#6 nasdaq

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Posted 03 May 2014 - 08:36 AM

Can you now run the Farbar Recovery Scan Tool and post the logs.
===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please let me know what problem persists.

#7 maineearle

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Posted 03 May 2014 - 06:36 PM

Thanks again

Something is still effecting my AOL mail I lost your last e-mail and a couple others they were shown, but just disappeared I can not find them on my phone or computer. I lost all of my inbox just before my original request for help and had to reinstall AOL but never was able to retrieve the mail.

 

Farbar Service Scanner Version: 03-05-2014
Ran by Administrator (administrator) on 03-05-2014 at 19:19:57
Running from "C:\Users\Ron\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log

 

 Results of screen317's Security Check version 0.99.82 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton Internet Security  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File 
 SpywareBlaster 5.0   
 Java 7 Update 55 
 Adobe Flash Player 13.0.0.182 
 Adobe Reader XI 
 Mozilla Firefox (29.0)
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 


Edited by maineearle, 03 May 2014 - 06:51 PM.

Thanks everyone

#8 nasdaq

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Posted 04 May 2014 - 08:14 AM

Your log are clean.

I have not experience with AOL hope these links will help.

Email previously listed in my mailbox is missing
http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=12688

How can I find emails that are missing from my AOL Mail inbox?
http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=73051

#9 maineearle

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Posted 04 May 2014 - 09:52 AM

Made the suggested changes per your links

 

Again thanks for everything


Thanks everyone

#10 nasdaq

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Posted 04 May 2014 - 12:25 PM

Glad we could help.

#11 nasdaq

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Posted 10 May 2014 - 08:55 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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