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Computer freezes so much I cant even reformat it.


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9 replies to this topic

#1 IneedSomeAspirin

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Posted 25 April 2014 - 09:27 PM

Judging by my username, you can infer I've hit a dead end. My computer started having a hissy fit suddenly today after a good solid couple weeks of zero problems. Its been freezing so frequently that I'd be extremely lucky to get it fully booted up for more than 30 seconds. I managed to get it up long enough to download and run ccleaner, but it froze before it could finish. The only thing I could think of is reformatting it, but I cant get it to run the windows 7 disc (not even from the f8 alternate start menu). And even if I could I don't know if it would last long enough to finish, because it even freezes in safe mode. It has only been accompanied with a BSOD once (0x03B). Since I cant get it to cooperate for more than a minute I wouldnt get your hopes for a dump file up. I really dont know where to go from here, so lead me towards the light with your technological wisdom, computer wizards of the internet.


Edited by hamluis, 26 April 2014 - 11:41 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 dicke

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Posted 25 April 2014 - 09:46 PM

Welcome,

Can you tell us more about the system? Laptop or desktop, operating system, age, any security software installed? Just the basics.

Thanks


Stay well and surf safe [stay protected]

Dick E


#3 bludshot

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Posted 25 April 2014 - 11:28 PM

If you are fine with wiping out the computer (you have everything backed up and you understand what it means to wipe and reinstall windows, and you still want to do that), then you should be able to go into the bios and change the boot order so that the computer will boot to your windows 7 dvd, where you can do a fresh install. Usually the delete key gets you into the bios, and then you look around for the Boot Device order, and you want to put your DVD drive as #1 so that it boots to the dvd.

#4 IneedSomeAspirin

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Posted 26 April 2014 - 08:14 AM

its a desktop that I built about 2 years ago and im running windows 7. The only security software i have is malwarebytes because anything else causes problems.

#5 IneedSomeAspirin

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Posted 26 April 2014 - 10:00 AM

I managed to wipe the computer and reinstall windows 7 but it is still freezing repeatedly.

#6 OldPhil

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Posted 26 April 2014 - 10:09 AM

You must have a hardware issue, look over the board carefully any for visible signs of blown or bulging caps, dark spots showing hot areas etc.  If nothing show remove and re seat components test again, sometimes a simple re seating job cures things.  See what happens let the guys know.


Edited by OldPhil, 26 April 2014 - 10:09 AM.

If you don't stand for the flag then you will fall for anything!


#7 hamluis

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Posted 26 April 2014 - 11:40 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#8 dc3

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Posted 26 April 2014 - 12:11 PM

Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
Part A, Steps 1a - 6a
 
How to burn ISO image using Windows Burn Disk Image.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Dick] burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
Please note:  In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
 
Part B, Steps 1b - 10b
 
1b)  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2b)  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3b)  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4b)  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5b)  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6b)  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7b)  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8b)  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9b)  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10b)  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 IneedSomeAspirin

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Posted 26 April 2014 - 02:24 PM

I took out one of my RAM sticks and now it seems to be fine, so I'm assuming that was the problem. Thanks for the help guys.



#10 dicke

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Posted 27 April 2014 - 01:13 PM

Sounds good.

Keep us posted - just in case that's not the problem :thumbup2:


Stay well and surf safe [stay protected]

Dick E





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