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USB not working?


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#1 AnthonyBugg

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Posted 25 April 2014 - 07:55 PM

Hello, so recently i have been realising that my USB is not showing up under "my computer" any more on my Windows 7 Desktop. This problem has never happened before and it really sucks, i had important documents and passwords on that USB that would cost me thousands of dollars if i were to lose. I tried pluging my USB into another computer and it just says "installing driver software" then a few seconds later it says " driver software failed" and i clicked on the details of why it failed and it said " not plugged in " even though my USB was plugged in, please help me!



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#2 dicke

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Posted 26 April 2014 - 09:23 PM

Hi,

What can you tell us about the USB? size? type? age? last backup?

Thanks


Stay well and surf safe [stay protected]

Dick E


#3 smax013

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Posted 27 April 2014 - 04:16 PM

Hello, so recently i have been realising that my USB is not showing up under "my computer" any more on my Windows 7 Desktop. This problem has never happened before and it really sucks, i had important documents and passwords on that USB that would cost me thousands of dollars if i were to lose. I tried pluging my USB into another computer and it just says "installing driver software" then a few seconds later it says " driver software failed" and i clicked on the details of why it failed and it said " not plugged in " even though my USB was plugged in, please help me!


When you remove the drive, do you "remove it safely": http://windows.microsoft.com/en-us/windows7/safely-remove-devices-from-your-computer

If not, then it is possible that damage could have occurred to the USB drive.




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