I realize that there isn't likely to be much help anyone can offer with this, but I thought I'd ask anyway. If anyone has suggestions on what I might do other than taking the computer in for a tech diagnosis, I'd appreciate it.
My niece has a problem with her netbook.
Computer: Acer Aspire One D255E
CPU: Intel Atom N455 1.66Ghz, 512KB cache
RAM: 1 GB DDR3
HDD: 250 GB (I didn't think to get the manufacturer when I had this open)
Battery: 3-cell Li-ion
Here is the issue. Initially, she thought that the AC adapter had died, so her mom bought her a new one. This did not solve the problem. The battery will not charge, and the computer will not run, even when plugged into an AC outlet with the battery removed. I've opened up the netbook, and as far as I can see, there are no loose or broken wires attached to the AC jack, and the jack itself appears to be functional - the AC adapter seats into the jack firmly and snugly.
I'm hoping that it's not her CPU. Hardware repair/replacement on a laptop/netbook is something that I'm not very familiar - or comfortable with, especially on this one. It's very cramped in there!
Any ideas or suggestions will be much appreciated.
Edited by MelissaPleases, 25 April 2014 - 04:52 PM.