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ntoskrnl.exe BSOD Windows 7 64bit


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#1 kazer80

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Posted 25 April 2014 - 04:07 PM

I keep getting the BSOD ntoskrnl.exe daily.  Today, I received a new BSOD error luafv.sys  The Bios is updated to the latest version.  Everything seems to be fully updated.  This is a problem I have been trying to fix for a month now.  I can provide the minidump files.  Can anyone help with this problem.

 

 

Thanks



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#2 Anshad Edavana

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Posted 26 April 2014 - 05:22 AM

:welcome: to the forum mate.
 
Please follow the below steps.
 
:step1: Upload the actual crash dump files.
 
You will find the crash dump files inside C:\Windows\Minidump folder. To copy the dumps, disable "User Account Control" first. Otherwise you may receive a permission error. After disabling UAC, copy and zip all the dumps and create an archive. Either attach the zip with next reply using "More reply options --> Attach files" or use a free file hosting site. 
 
 
:step2: Publish a snapshot of your system using Speccy.
 
"Speccy" is a free tool which can list the hardware specs, temperature status, installed Windows updates, HDD SMART info etc of your system. Please read the below tutorial to know how to use "Speccy" to collect system info.
 
 
Don't paste the output displayed by "Speccy" here. Instead paste the web link it displays.
 
:step3: Minitoolbox log.
 
"Minitoolbox" can list all the installed programs as well as event log errors in your system. Download "Minitoolbox" from the below link.
 
 
 Run the tool and only select the following tick boxes.
 
 
List last 10 Event viewer errors
List installed program
List users, partition and memory size
List Minidumps
 
Now click "Go" and post the output displayed in next reply.


#3 kazer80

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Posted 28 April 2014 - 09:57 AM

http://speccy.piriform.com/results/wYPvK8JvshxCvVJVKN4gQ5B



Hi, I have attached the files required. Please let me know if you need anything else.





Thanks,

Attached Files



#4 Anshad Edavana

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Posted 30 April 2014 - 01:28 AM

Hi

 

Most of the crash dumps indicates memory related issues.

 

 

BugCheck 3B, {c0000005, fffff80002c224a3, fffff88007250050, 0}

 
Probably caused by : memory_corruption ( nt!MmLocateSubsectionNode+23 )
 

 

So before doing any other steps, you should run a stress test on all four RAM modules individually. Please read the below guide and run Memtest86+ 5.01 according to the instructions.

 

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

For an accurate result, you should run the test for at least 7 - 8 passes. Please note that testing 16 GB RAM is highly time consuming ( will take several hours ). But we don't have a choice here.

 






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