Appreciate your support with the below query. Am not tech savvy at all, so please do try and explain in detail should I need to troubleshoot any solution.
My computer was working alright, however suddenly upon start up it would go into configuring windows and hang. There were a few critical updates pending, and I thought that might be the problem and updated the computer. But post that, every time I start it, it will show me the windows screen and then goes into the blue death screen and restarts itself. I am able to get into the safe mode option, but if I try and use the restore functionality, the blue screen will appear again and I cannot do anything post that - as it will restart itself.
Should this be a problem I can fix, please do help and guide me. And if I need professional help - do inform me of that too. I am attaching a screen shot of the error received...
Window 7 - HP Laptop
Screen Shot 1.jpg 114.74KB 0 downloads
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