Over the past few days a really kind expert from the Safer Networking Forums, Malware Removal forum (Post = http://forums.spybot.info/showthread.php?70467-Possible-Virus-Please-Help) has been supporting me in sorting out my dad's PC.
The PC is a HP Pavilion Slimline desktop with Windows Vista installed. Before seeking assistance I reset the PC back to factory settings.
The symptoms are:
- Windows will not update
- The date/ time will not synchronise with the online date/ time services
- Websites cannot be viewed as the security certificate message keeps popping up
- The HP w 1907v monitor drivers keep crashing, I think because the drivers will not update
The expert from the Safer Networking Forums removed an infected file and then suggested that I move to a Windows forum for further advice on the other issues.
I have looked into changing the 3 volt battery and bought one; however, I understand that if the battery runs out serious problems arise; so, is it OK to just remove the old battery and add a new one?
Will anything happen to Windows/ BIOS in the period when the old battery is removed and before the new battery is added?
Can any Windows experts add further advise about these issues or replacing the 3 volt battery please?