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Pop ads for codec performer on every device on my wireless network


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15 replies to this topic

#1 drizzletime

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Posted 22 April 2014 - 09:02 PM

Before I upgraded from Windows XP to Windows 8.1 Pro I was having a problem with popup ads for codec performer and onclickads.net. They pop up pretty much anytime I click on a page (espeically Hulu). I ran malware bytes as well as adaware and spybot search and destory. When I upgraded I completly wiped my hard drive, had to install XP again due to installation issues, and then installed 8.1 over the fresh XP. As soon as I started using 8.1 I got the same popup ads. These ads also appear on my phone whenever I am connected to the wireless network, regardless of wheter or not my pc is on, and they pop up on my g/f's iphone and her mac book. Again I have ran malware bytes, spybot S&d, hijack this, and housecall. Other than some tracking cookies they haven't found anything. I am currenlty running Bitdefender and Windows firewall. My pc is direct wired to my wireless router. Please help it's super annoying!


Edited by drizzletime, 23 April 2014 - 05:40 AM.


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#2 Broni

Broni

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  • Local time:06:08 AM

Posted 23 April 2014 - 12:27 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 drizzletime

drizzletime
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  • Local time:10:08 AM

Posted 23 April 2014 - 05:13 PM

Thanks for the quick reply. Logs as requested.

 

 

 

Results of screen317's Security Check version 0.99.82 

   x64 (UAC is enabled) 

 Internet Explorer 11 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

Windows Defender                    

Bitdefender Antivirus Free Edition  

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:`````````

 Spybot - Search & Destroy

 Java 7 Update 51 

 Java version out of Date!

 Adobe Flash Player        13.0.0.182 

 Mozilla Firefox (28.0)

 Google Chrome 34.0.1847.116 

````````Process Check: objlist.exe by Laurent```````` 

 Malwarebytes Anti-Malware mbamservice.exe 

 Malwarebytes Anti-Malware mbam.exe 

 Spybot Teatimer.exe is disabled!

 Bitdefender Antivirus Free Edition gzserv.exe 

 Bitdefender Antivirus Free Edition gziface.exe 

 Malwarebytes Anti-Malware mbamscheduler.exe  

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C:  %

````````````````````End of Log``````````````````````

 

 

Farbar Service Scanner Version: 25-02-2014

Ran by anson_000 (administrator) on 23-04-2014 at 17:06:42

Running from "C:\Users\anson_000\Desktop"

Microsoft Windows 8.1 Pro  (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

 

Action Center:

============

 

 

Windows Update:

============

wuauserv Service is not running. Checking service configuration:

The start type of wuauserv service is set to Demand. The default start type is Auto.

The ImagePath of wuauserv service is OK.

The ServiceDll of wuauserv service is OK.

 

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".

 

 

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys

[2014-04-12 01:25] - [2014-03-04 08:15] - 2519384 ____A (Microsoft Corporation) FEEFE783D87C9063CDAC6DBDCF95F533

 

C:\Windows\System32\dnsrslvr.dll

[2014-04-12 01:25] - [2014-03-04 03:13] - 0254464 ____A (Microsoft Corporation) FE7656474448BE6A6C68E5C9BEB7CA94

 

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll

[2014-04-12 01:25] - [2014-03-08 03:01] - 0827392 ____A (Microsoft Corporation) BBE15881FE11BE37112F8320C41DAFB9

 

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\wscsvc.dll

[2014-04-12 15:21] - [2014-02-22 04:52] - 0134144 ____A (Microsoft Corporation) 515583507D3828E827FF6352C9ACCEFA

 

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll

[2014-04-17 17:12] - [2014-04-08 23:21] - 3408896 ____A (Microsoft Corporation) 779FB2F26E4339A4DD3EEF57E4E593FA

 

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll => MD5 is legit

C:\Program Files\Windows Defender\MpSvc.dll

[2014-04-09 23:06] - [2013-10-25 02:48] - 1571328 ____A (Microsoft Corporation) 8077537B1600AF493E7EE1A7A5C90799

 

C:\Program Files\Windows Defender\MsMpEng.exe

[2014-04-09 23:06] - [2013-10-30 20:29] - 0023824 ____A (Microsoft Corporation) 7CE5405B192AC912B9405F72386C7D4B

 

C:\Windows\System32\ipnathlp.dll => MD5 is legit

C:\Windows\System32\iphlpsvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll

[2014-04-12 15:22] - [2014-02-22 05:38] - 0753664 ____A (Microsoft Corporation) 81979817943D830BF24571B7C1B28A1A

 

 

 

**** End of log ****

 

 

 

MiniToolBox by Farbar  Version: 23-01-2014

Ran by anson_000 (administrator) on 23-04-2014 at 17:08:30

Running from "C:\Users\anson_000\Desktop"

Microsoft Windows 8.1 Pro  (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ==============================

 

========================= Hosts content: =================================

 

 

 

========================= IP Configuration: ================================

 

Realtek PCIe GBE Family Controller = Ethernet (Connected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Anson

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Ethernet:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : 00-21-85-C0-A8-ED

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::f113:f055:d1db:44fa%3(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Wednesday, April 23, 2014 6:27:41 AM

   Lease Expires . . . . . . . . . . : Thursday, April 24, 2014 6:28:16 AM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 50340229

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-D7-93-CF-00-21-85-C0-A8-ED

   DNS Servers . . . . . . . . . . . : 192.168.1.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.{01228AE7-FFEB-4818-A7BF-00F00016E806}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:7b:2643:b395:d607(Preferred)

   Link-local IPv6 Address . . . . . : fe80::7b:2643:b395:d607%5(Preferred)

   Default Gateway . . . . . . . . . : ::

   DHCPv6 IAID . . . . . . . . . . . : 134217728

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-D7-93-CF-00-21-85-C0-A8-ED

   NetBIOS over Tcpip. . . . . . . . : Disabled

Server:  UnKnown

Address:  192.168.1.1

 

Name:    google.com

Addresses:  2a00:1450:4009:804::1006

                  173.194.34.134

                  173.194.34.135

                  173.194.34.136

                  173.194.34.137

                  173.194.34.142

                  173.194.34.128

                  173.194.34.129

                  173.194.34.130

                  173.194.34.131

                  173.194.34.132

                  173.194.34.133

 

 

Pinging google.com [173.194.34.135] with 32 bytes of data:

Reply from 173.194.34.135: bytes=32 time=94ms TTL=52

Reply from 173.194.34.135: bytes=32 time=92ms TTL=52

 

Ping statistics for 173.194.34.135:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 92ms, Maximum = 94ms, Average = 93ms

Server:  UnKnown

Address:  192.168.1.1

 

Name:    yahoo.com

Addresses:  98.138.253.109

                  98.139.183.24

                  206.190.36.45

 

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=34ms TTL=52

Reply from 98.139.183.24: bytes=32 time=30ms TTL=52

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 30ms, Maximum = 34ms, Average = 32ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

  3...00 21 85 c0 a8 ed ......Realtek PCIe GBE Family Controller

  1...........................Software Loopback Interface 1

  4...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

  5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.5     20

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link       192.168.1.5    276

      192.168.1.5  255.255.255.255         On-link       192.168.1.5    276

    192.168.1.255  255.255.255.255         On-link       192.168.1.5    276

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link       192.168.1.5    276

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link       192.168.1.5    276

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

  5    306 ::/0                     On-link

  1    306 ::1/128                  On-link

  5    306 2001::/32                On-link

  5    306 2001:0:9d38:90d7:7b:2643:b395:d607/128

                                    On-link

  3    276 fe80::/64                On-link

  5    306 fe80::/64                On-link

  5    306 fe80::7b:2643:b395:d607/128

                                    On-link

  3    276 fe80::f113:f055:d1db:44fa/128

                                    On-link

  1    306 ff00::/8                 On-link

  3    276 ff00::/8                 On-link

  5    306 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (04/21/2014 10:31:11 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 15453

 

Error: (04/21/2014 10:31:11 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 15453

 

Error: (04/21/2014 10:31:11 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (04/21/2014 10:31:06 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 10438

 

Error: (04/21/2014 10:31:06 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 10438

 

Error: (04/21/2014 10:31:06 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (04/21/2014 10:31:01 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 5172

 

Error: (04/21/2014 10:31:01 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 5172

 

Error: (04/21/2014 10:31:01 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (04/17/2014 10:09:22 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 11344

 

 

System errors:

=============

Error: (04/22/2014 10:13:16 PM) (Source: DCOM) (User: ANSON)

Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

 

Error: (04/22/2014 10:13:16 PM) (Source: DCOM) (User: ANSON)

Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

 

Error: (04/16/2014 10:21:51 PM) (Source: Service Control Manager) (User: )

Description: The PST Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

 

Error: (04/16/2014 06:07:50 PM) (Source: Service Control Manager) (User: )

Description: The PST Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

 

Error: (04/13/2014 08:46:08 PM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gzserv service.

 

Error: (04/13/2014 08:45:31 PM) (Source: DCOM) (User: ANSON)

Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

 

Error: (04/13/2014 08:45:31 PM) (Source: DCOM) (User: ANSON)

Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

 

Error: (04/13/2014 08:45:31 PM) (Source: DCOM) (User: ANSON)

Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

 

Error: (04/13/2014 08:45:31 PM) (Source: DCOM) (User: ANSON)

Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

 

Error: (04/13/2014 02:11:36 AM) (Source: WMPNetworkSvc) (User: )

Description: 0x80070005

 

 

Microsoft Office Sessions:

=========================

Error: (04/21/2014 10:31:11 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 15453

 

Error: (04/21/2014 10:31:11 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 15453

 

Error: (04/21/2014 10:31:11 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (04/21/2014 10:31:06 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 10438

 

Error: (04/21/2014 10:31:06 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 10438

 

Error: (04/21/2014 10:31:06 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (04/21/2014 10:31:01 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 5172

 

Error: (04/21/2014 10:31:01 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 5172

 

Error: (04/21/2014 10:31:01 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (04/17/2014 10:09:22 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 11344

 

 

=========================== Installed Programs ============================

 

AdFender (Version: 1.80)

Adobe Flash Player 13 Plugin (Version: 13.0.0.182)

AMD Catalyst Control Center (Version: 2013.0830.1944.33589)

AMD Catalyst Install Manager (Version: 8.0.915.0)

AMD Fuel (Version: 2013.0830.1944.33589)

Apple Application Support (Version: 3.0.1)

Apple Mobile Device Support (Version: 7.1.1.3)

Apple Software Update (Version: 2.1.3.127)

Bitdefender Antivirus Free Edition (Version: 1.0.21.1099)

Bonjour (Version: 3.0.0.10)

Catalyst Control Center InstallProxy (Version: 2013.0830.1944.33589)

Catalyst Control Center Localization All (Version: 2013.0830.1944.33589)

CCC Help Chinese Standard (Version: 2013.0830.1943.33589)

CCC Help Chinese Traditional (Version: 2013.0830.1943.33589)

CCC Help Czech (Version: 2013.0830.1943.33589)

CCC Help Danish (Version: 2013.0830.1943.33589)

CCC Help Dutch (Version: 2013.0830.1943.33589)

CCC Help English (Version: 2013.0830.1943.33589)

CCC Help Finnish (Version: 2013.0830.1943.33589)

CCC Help French (Version: 2013.0830.1943.33589)

CCC Help German (Version: 2013.0830.1943.33589)

CCC Help Greek (Version: 2013.0830.1943.33589)

CCC Help Hungarian (Version: 2013.0830.1943.33589)

CCC Help Italian (Version: 2013.0830.1943.33589)

CCC Help Japanese (Version: 2013.0830.1943.33589)

CCC Help Korean (Version: 2013.0830.1943.33589)

CCC Help Norwegian (Version: 2013.0830.1943.33589)

CCC Help Polish (Version: 2013.0830.1943.33589)

CCC Help Portuguese (Version: 2013.0830.1943.33589)

CCC Help Russian (Version: 2013.0830.1943.33589)

CCC Help Spanish (Version: 2013.0830.1943.33589)

CCC Help Swedish (Version: 2013.0830.1943.33589)

CCC Help Thai (Version: 2013.0830.1943.33589)

CCC Help Turkish (Version: 2013.0830.1943.33589)

ccc-utility64 (Version: 2013.0830.1944.33589)

Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition

EPSON XP-400 Series Printer Uninstall

eReg (Version: 1.20.138.34)

Extended Update

GeForce Experience NvStream Client Components (Version: 1.6.28)

Google Chrome (Version: 34.0.1847.116)

Google Update Helper (Version: 1.3.23.9)

HiJackThis (Version: 1.0.0)

iTunes (Version: 11.1.5.5)

Java 7 Update 51 (64-bit) (Version: 7.0.510)

Java 7 Update 51 (Version: 7.0.510)

Java Auto Updater (Version: 2.1.9.8)

Logitech SetPoint 6.61 (Version: 6.61.15)

Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)

Microsoft Access MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft DCF MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Excel MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Groove MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Lync MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Office 32-bit Components 2013 (Version: 15.0.4569.1506)

Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Office Professional Plus 2013 (Version: 15.0.4569.1506)

Microsoft Office Proofing (English) 2013 (Version: 15.0.4569.1506)

Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4569.1506)

Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4569.1506)

Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft OneNote MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Outlook MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Publisher MUI (English) 2013 (Version: 15.0.4569.1506)

Microsoft Silverlight (Version: 5.1.30214.0)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)

Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)

Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)

Microsoft Word MUI (English) 2013 (Version: 15.0.4569.1506)

MotoCast (Version: 2.0.31)

Motorola Device Manager (Version: 2.4.5)

Motorola Device Software Update (Version: 13.09.3001)

MOTOROLA MEDIA LINK (Version: 1.9.0002.0)

Motorola Mobile Drivers Installation 6.3.0 (Version: 6.3.0)

Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)

Mozilla Maintenance Service (Version: 28.0)

MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)

NVIDIA 3D Vision Controller Driver 335.21 (Version: 335.21)

NVIDIA 3D Vision Driver 335.23 (Version: 335.23)

NVIDIA Control Panel 335.23 (Version: 335.23)

NVIDIA GeForce Experience 1.8.2.1 (Version: 1.8.2.1)

NVIDIA Graphics Driver 335.23 (Version: 335.23)

NVIDIA Install Application (Version: 2.1002.147.1067)

NVIDIA LED Visualizer 1.0 (Version: 1.0)

NVIDIA Network Service (Version: 1.0)

NVIDIA PhysX (Version: 9.13.1220)

NVIDIA PhysX System Software 9.13.1220 (Version: 9.13.1220)

NVIDIA ShadowPlay 11.10.13 (Version: 11.10.13)

NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3523)

NVIDIA Update 11.10.13 (Version: 11.10.13)

NVIDIA Update Core (Version: 11.10.13)

NVIDIA Virtual Audio 1.2.20 (Version: 1.2.20)

Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4569.1506)

PeerBlock 1.2 (r693) (Version: 1.2.0.693)

Realtek Ethernet Controller Driver (Version: 8.23.1126.2013)

Realtek High Definition Audio Driver (Version: 6.0.1.7083)

SafeHouse Explorer 3.01 (Version: 3.01.00.1)

SHIELD Streaming (Version: 1.7.321)

Spybot - Search & Destroy (Version: 2.2.25)

Super Charger (Version: 1.2.024)

Tixati

Unified Remote (Version: 2.13.0.0)

Update for Microsoft Excel 2013 (KB2752087) 64-Bit Edition

Update for Microsoft Lync 2013 (KB2817678) 64-Bit Edition

Update for Microsoft Lync 2013 (KB2863908) 64-Bit Edition

Update for Microsoft Office 2013 (KB2760344) 64-Bit Edition

Update for Microsoft Office 2013 (KB2760544) 64-Bit Edition

Update for Microsoft Office 2013 (KB2768012) 64-Bit Edition

Update for Microsoft Office 2013 (KB2817636) 64-Bit Edition

Update for Microsoft Office 2013 (KB2825631) 64-Bit Edition

Update for Microsoft Office 2013 (KB2827272) 64-Bit Edition

Update for Microsoft Office 2013 (KB2863825) 64-Bit Edition

Update for Microsoft Office 2013 (KB2863843) 64-Bit Edition

Update for Microsoft Office 2013 (KB2863844) 64-Bit Edition

Update for Microsoft Office 2013 (KB2863860) 64-Bit Edition

Update for Microsoft OneDrive for Business (KB2863864) 64-Bit Edition

Update for Microsoft OneNote 2013 (KB2817628) 64-Bit Edition

Update for Microsoft Outlook 2013 (KB2863911) 64-Bit Edition

Update for Microsoft PowerPoint 2013 (KB2837627) 64-Bit Edition

Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition

Update for Microsoft Word 2013 (KB2863909) 64-Bit Edition

VLC media player 2.1.3 (Version: 2.1.3)

WinRAR 5.10 beta 2 (64-bit) (Version: 5.10.2)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 48%

Total physical RAM: 4095.18 MB

Available physical RAM: 2117.2 MB

Total Pagefile: 4927.18 MB

Available Pagefile: 2312.7 MB

Total Virtual: 4095.88 MB

Available Virtual: 3966.45 MB

 

========================= Partitions: =====================================

 

2 Drive c: () (Fixed) (Total:232.88 GB) (Free:169.57 GB) NTFS

4 Drive e: (New Volume) (Fixed) (Total:931.51 GB) (Free:863.94 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\ANSON

 

Administrator            anson_000                Guest                   

guest1                  

 

 

**** End of log ****

 

 

 

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 4/23/2014

Scan Time: 5:36:58 PM

Logfile: malwarebytes log.txt

Administrator: Yes

 

Version: 2.00.1.1004

Malware Database: v2014.04.23.09

Rootkit Database: v2014.03.27.01

License: Trial

Malware Protection: Enabled

Malicious Website Protection: Enabled

Chameleon: Disabled

 

OS: Windows 8.1

CPU: x64

File System: NTFS

User: anson_000

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 261318

Time Elapsed: 24 min, 11 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Deep Rootkit Scan: Enabled

Shuriken: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1009

www.malwarebytes.org

 

Database version: v2014.04.23.09

 

Windows 8 x64 NTFS

Internet Explorer 11.0.9600.17031

anson_000 :: ANSON [administrator]

 

4/23/2014 5:50:52 PM

mbar-log-2014-04-23 (17-50-52).txt

 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled:

Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.

Objects scanned: 258295

Time elapsed: 16 minute(s), 24 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

Physical Sectors Detected: 0

(No malicious items detected)

 

(end)

 

 

 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1009

 

© Malwarebytes Corporation 2011-2012

 

OS version: 6.2.9200 Windows 8 x64

 

Account is Administrative

 

Internet Explorer version: 11.0.9600.17031

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, E:\ DRIVE_FIXED

CPU speed: 2.800000 GHz

Memory total: 4294107136, free: 2096386048

 

Downloaded database version: v2014.04.23.09

Downloaded database version: v2014.03.27.01

=======================================

Initializing...

Done!

Unhooking enabled.

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: F84EC468

 

Partition information:

 

    Partition 0 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 63  Numsec = 1953520002

    Partition file system is NTFS

    Partition is bootable

 

    Partition 1 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 2 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

Disk Size: 1000204886016 bytes

Sector size: 512 bytes

 

Scanning physical sectors of unpartitioned space on drive 0 (1-62-1953505168-1953525168)...

Done!

Drive 1

Scanning MBR on drive 1...

Inspecting partition table:

MBR Signature: 55AA

 

 

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 04/23/2014 06:10:22 PM in x64 mode.

Windows Version: Windows 8.1 Pro

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001



#4 Broni

Broni

    The Coolest BC Computer


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Posted 23 April 2014 - 05:58 PM

Clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 drizzletime

drizzletime
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Posted 23 April 2014 - 11:31 PM

No log file from ESET

 

 

 

# AdwCleaner v3.202 - Report created 23/04/2014 at 19:22:27

# Updated 23/04/2014 by Xplode

# Operating System : Windows 8.1 Pro  (64 bits)

# Username : anson_000 - ANSON

# Running from : C:\Users\anson_000\Desktop\adwcleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\Users\anson_000\AppData\Roaming\UpdaterEX

File Deleted : C:\Windows\Tasks\UpdaterEX.job

File Deleted : C:\Windows\System32\Tasks\UpdaterEX

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKCU\Software\UpdaterEX

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\UpdaterEX

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17037

 

 

-\\ Mozilla Firefox v28.0 (en-US)

 

[ File : C:\Users\anson_000\AppData\Roaming\Mozilla\Firefox\Profiles\o76jthcw.default\prefs.js ]

 

 

-\\ Google Chrome v34.0.1847.116

 

[ File : C:\Users\anson_000\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [860 octets] - [11/04/2014 15:05:12]

AdwCleaner[R1].txt - [1322 octets] - [23/04/2014 19:18:52]

AdwCleaner[S0].txt - [925 octets] - [11/04/2014 15:13:14]

AdwCleaner[S1].txt - [1212 octets] - [23/04/2014 19:22:27]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1272 octets] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.4 (04.06.2014:1)

OS: Windows 8.1 Pro x64

Ran by anson_000 on Wed 04/23/2014 at 19:28:32.92

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 04/23/2014 at 19:41:33.16

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#6 Broni

Broni

    The Coolest BC Computer


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Posted 23 April 2014 - 11:41 PM

How is computer doing?

 

1. Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 drizzletime

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Posted 24 April 2014 - 05:53 AM

The computer runs just fine but the ads are still there. In fact they now have more variety, one was for a seniors dating site!

 

Java update completed



#8 Broni

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Posted 24 April 2014 - 10:47 AM

Which browser is affected?


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#9 drizzletime

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Posted 24 April 2014 - 04:48 PM

All of them although I mainly use firefox. It effects chrome and IE also



#10 Broni

Broni

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  • Local time:06:08 AM

Posted 25 April 2014 - 04:22 PM

p22002970.gif Reset Internet Explorer.
Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure.
You can use ANY browser to download "FixIt" file.
Make sure you follow ALL steps listed there.
 

p22002970.gif Reset Chrome...
Click on "Customize and control Google Chrome":
 
p22003758.gif
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Restart Chrome.
 

 

p22002970.gif Reset Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
 


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#11 drizzletime

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Posted 25 April 2014 - 06:43 PM

Done. Still getting the popups



#12 link255

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Posted 26 April 2014 - 03:28 AM

I am having this exact problem as well, I've run all kinds of scans, most of the ones listed in this thread. eagerly awaiting the results of this.

 

EDIT:

 

After digging on the forums I determined that my popups were coming from my router most likely being infected. I hit the factory reset button on it and sure enough, no more popups. I don't know if this is your problem, but I would try it if you haven't already.


Edited by link255, 26 April 2014 - 05:19 AM.


#13 Broni

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Posted 26 April 2014 - 02:13 PM

It may be worth a shot.

Thank you :)


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#14 drizzletime

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Posted 26 April 2014 - 03:02 PM

I reset and so far so good. I'll keep you updated.

 

link255- Can you direct me to that thread? I would like to know how to prevent this in the future.



#15 Broni

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Posted 26 April 2014 - 03:07 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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