Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

service.exe by Search Safer Inc. prompt


  • Please log in to reply
14 replies to this topic

#1 Thurmoma

Thurmoma

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 22 April 2014 - 11:48 AM

I just got a brand new laptop with Windows 8.1.  After a couple of days with no issues, Windows performed an update with like 24 or 25 items.  This was apparently some sort of malware, which disabled the UAC settings and attempted to log in as a new user on startup.  I ran MBAM, which removed numerous PUP malware files.  I also changed my AV to Kaspersky PURE 3.0.

 

However, I am continuing to get a UAC prompt upon each and every startup whereby service.exe published by Search Safer Inc. wants access to the computer.  It says the program is located in C:\Program Files\pcreg\service.exe.  I'm afraid that MBAM didn't completely clean all of the malware out and that I am still infected.  I would also like to get rid of this annoying startup prompt.

 

I have googled this issue and searched the forums but can't find a solution to this particular problem.  Anyone seen this before?  Any thoughts?

 

Thanks,

 

Thurmo



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:25 PM

Posted 22 April 2014 - 06:33 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Thurmoma

Thurmoma
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 22 April 2014 - 08:40 PM

Thanks! Here are the results, plus some extra logs from what I did earlier to remove the malware that was previously removed:

*********************************************************************
Results of screen317's Security Check version 0.99.82
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Kaspersky PURE 3.0
Windows Defender
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 55
````````Process Check: objlist.exe by Laurent````````
Kaspersky Lab Kaspersky PURE 3.0 x64 klwtblfs.exe
Kaspersky Lab Kaspersky PURE 3.0 avp.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````

*************************************************************************
Farbar Service Scanner Version: 25-02-2014
Ran by Mark (administrator) on 22-04-2014 at 19:26:23
Running from "C:\Users\Mark\Desktop"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2014-04-20 14:32] - [2014-01-29 03:47] - 2543960 ____A (Microsoft Corporation) ECC68BD5347BDE9631EE68274858A41F

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll
[2014-04-22 12:12] - [2013-10-25 01:48] - 1571328 ____A (Microsoft Corporation) 8077537B1600AF493E7EE1A7A5C90799

C:\Program Files\Windows Defender\MsMpEng.exe
[2014-04-22 12:12] - [2013-10-30 19:29] - 0023824 ____A (Microsoft Corporation) 7CE5405B192AC912B9405F72386C7D4B

C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

MiniToolBox by Farbar Version: 23-01-2014
Ran by Mark (administrator) on 22-04-2014 at 19:28:39
Running from "C:\Users\Mark\Desktop"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Wireless-N 7260 = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Mark-Home
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 80-86-F2-01-3B-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 80-86-F2-01-3B-04
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Wireless-N 7260
Physical Address. . . . . . . . . : 80-86-F2-01-3B-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f820:7c70:9942:490a%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.23(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, April 22, 2014 12:53:37 PM
Lease Expires . . . . . . . . . . : Wednesday, April 23, 2014 7:19:41 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 75532018
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-D6-80-FF-EC-F4-BB-8B-ED-E9
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : SWDL.WDS
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : EC-F4-BB-8B-ED-E9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DB0C9135-68A6-4061-A1EF-448F57255D20}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:424:2f84:ba4b:298a(Preferred)
Link-local IPv6 Address . . . . . : fe80::424:2f84:ba4b:298a%10(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 369098752
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-D6-80-FF-EC-F4-BB-8B-ED-E9
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4000:802::1008
173.194.46.0
173.194.46.6
173.194.46.3
173.194.46.5
173.194.46.2
173.194.46.14
173.194.46.7
173.194.46.4
173.194.46.1
173.194.46.8
173.194.46.9


Pinging google.com [74.125.227.197] with 32 bytes of data:
Reply from 74.125.227.197: bytes=32 time=38ms TTL=54
Reply from 74.125.227.197: bytes=32 time=37ms TTL=54

Ping statistics for 74.125.227.197:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 38ms, Average = 37ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
98.138.253.109
206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=49ms TTL=51
Reply from 98.138.253.109: bytes=32 time=64ms TTL=51

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 64ms, Average = 56ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
7...80 86 f2 01 3b 01 ......Microsoft Wi-Fi Direct Virtual Adapter
6...80 86 f2 01 3b 04 ......Bluetooth Device (Personal Area Network)
4...80 86 f2 01 3b 00 ......Intel® Wireless-N 7260
3...ec f4 bb 8b ed e9 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
8...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
10...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.23 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.23 281
192.168.1.23 255.255.255.255 On-link 192.168.1.23 281
192.168.1.255 255.255.255.255 On-link 192.168.1.23 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.23 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.23 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 306 ::/0 On-link
1 306 ::1/128 On-link
10 306 2001::/32 On-link
10 306 2001:0:9d38:6abd:424:2f84:ba4b:298a/128
On-link
4 281 fe80::/64 On-link
10 306 fe80::/64 On-link
10 306 fe80::424:2f84:ba4b:298a/128
On-link
4 281 fe80::f820:7c70:9942:490a/128
On-link
1 306 ff00::/8 On-link
4 281 ff00::/8 On-link
10 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/22/2014 07:19:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 22873859

Error: (04/22/2014 07:19:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 22873859

Error: (04/22/2014 07:19:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/22/2014 00:53:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: 017831~1.EXE, version: 7.8.712.2, time stamp: 0x5321d133
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6e6f706d
Faulting process id: 0x65c
Faulting application start time: 0x017831~1.EXE0
Faulting application path: 017831~1.EXE1
Faulting module path: 017831~1.EXE2
Report Id: 017831~1.EXE3
Faulting package full name: 017831~1.EXE4
Faulting package-relative application ID: 017831~1.EXE5

Error: (04/20/2014 10:37:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15234

Error: (04/20/2014 10:37:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15234

Error: (04/20/2014 10:37:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/20/2014 07:55:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: 017831~1.EXE, version: 7.8.712.2, time stamp: 0x5321d133
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6e6f706d
Faulting process id: 0x640
Faulting application start time: 0x017831~1.EXE0
Faulting application path: 017831~1.EXE1
Faulting module path: 017831~1.EXE2
Report Id: 017831~1.EXE3
Faulting package full name: 017831~1.EXE4
Faulting package-relative application ID: 017831~1.EXE5

Error: (04/20/2014 03:05:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: 017831~1.EXE, version: 7.8.712.2, time stamp: 0x5321d133
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6e6f706d
Faulting process id: 0x5f4
Faulting application start time: 0x017831~1.EXE0
Faulting application path: 017831~1.EXE1
Faulting module path: 017831~1.EXE2
Report Id: 017831~1.EXE3
Faulting package full name: 017831~1.EXE4
Faulting package-relative application ID: 017831~1.EXE5

Error: (04/20/2014 03:00:00 PM) (Source: ESENT) (User: )
Description: svchost (1272) SRUJet: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Windows\system32\SRU\SRU00017.log.


System errors:
=============
Error: (04/22/2014 00:53:54 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Application Installer Cleanup (0178311398022692) service terminated unexpectedly. It has done this 1 time(s).

Error: (04/20/2014 07:56:05 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Application Installer Cleanup (0178311398022692) service terminated unexpectedly. It has done this 1 time(s).

Error: (04/20/2014 03:05:13 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Application Installer Cleanup (0178311398022692) service terminated unexpectedly. It has done this 1 time(s).

Error: (04/20/2014 03:04:16 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated with the following error:
%%1062

Error: (04/20/2014 02:53:53 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Application Installer Cleanup (0178311398022692) service terminated unexpectedly. It has done this 1 time(s).

Error: (04/20/2014 02:53:23 PM) (Source: Service Control Manager) (User: )
Description: The UAC File Virtualization service failed to start due to the following error:
%%1275

Error: (04/20/2014 02:45:17 PM) (Source: DCOM) (User: MARK-HOME)
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (04/20/2014 02:44:47 PM) (Source: DCOM) (User: MARK-HOME)
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (04/20/2014 02:38:11 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Anti-Spam Service service failed to start due to the following error:
%%1053

Error: (04/20/2014 02:38:11 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Anti-Spam Service service to connect.


Microsoft Office Sessions:
=========================
Error: (04/22/2014 07:19:40 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 22873859

Error: (04/22/2014 07:19:40 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 22873859

Error: (04/22/2014 07:19:40 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/22/2014 00:53:53 PM) (Source: Application Error)(User: )
Description: 017831~1.EXE7.8.712.25321d133unknown0.0.0.000000000c00000056e6f706d65c01cf5e53c946408eC:\Windows\TEMP\017831~1.EXEunknown10fc178f-ca47-11e3-8261-8086f2013b04

Error: (04/20/2014 10:37:25 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15234

Error: (04/20/2014 10:37:25 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15234

Error: (04/20/2014 10:37:25 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/20/2014 07:55:56 PM) (Source: Application Error)(User: )
Description: 017831~1.EXE7.8.712.25321d133unknown0.0.0.000000000c00000056e6f706d64001cf5cfc68bb127eC:\Windows\TEMP\017831~1.EXEunknownb1caf924-c8ef-11e3-8260-8086f2013b04

Error: (04/20/2014 03:05:12 PM) (Source: Application Error)(User: )
Description: 017831~1.EXE7.8.712.25321d133unknown0.0.0.000000000c00000056e6f706d5f401cf5cd3ca59acb6C:\Windows\TEMP\017831~1.EXEunknown1428511b-c8c7-11e3-825f-8086f2013b04

Error: (04/20/2014 03:00:00 PM) (Source: ESENT)(User: )
Description: svchost1272SRUJet: C:\Windows\system32\SRU\SRU00017.log-1811 (0xfffff8ed)


=========================== Installed Programs ============================

Adobe Acrobat XI Standard (Version: 11.0.06)
Amazon 1Button App (Version: 1.0.0.4)
Apple Application Support (Version: 3.0.1)
Apple Mobile Device Support (Version: 7.1.1.3)
Apple Software Update (Version: 2.1.3.127)
Bonjour (Version: 3.0.0.10)
CyberLink LabelPrint 2.5 (Version: 2.5.0.6603)
CyberLink Media Suite 10 (Version: 10.0.1.3214)
CyberLink Media Suite Essentials (Version: 10.0)
CyberLink Power2Go 8 (Version: 8.0.0.3123)
CyberLink PowerDirector 10 (Version: 10.0.1.3126)
CyberLink PowerDVD 12 (Version: 12.0.3205.55)
D3DX10 (Version: 15.4.2368.0902)
Dell Backup and Recovery - Support Software (Version: 1.6.2.4)
Dell Backup and Recovery (Version: 1.6.2.4)
Dell Digital Delivery (Version: 2.8.5000.0)
Dell Touchpad (Version: 17.0.13.0)
Dell Update (Version: 1.0.1014.0)
Diamond Mind Baseball version 10a (Version: 10)
DSC/AA Factory Installer (Version: 3.5.6426.22)
FanDraft Football v13.19
Guitar Pro 5.2
Intel® Control Center (Version: 1.2.1.1011)
Intel® Management Engine Components (Version: 9.5.23.1766)
Intel® PRO/Wireless Driver (Version: 16.06.2000.0671)
Intel® Processor Graphics (Version: 10.18.10.3316)
Intel® PROSet/Wireless Software for Bluetooth® Technology(patch version 3.0.1342.1) (Version: 3.1.1309.0390)
Intel® Rapid Storage Technology (Version: 12.8.0.1016)
Intel® PROSet/Wireless Software (Version: 16.6.0)
Intel® PROSet/Wireless WiFi Software (Version: 16.06.0000.0280)
Intel® Trusted Connect Service Client (Version: 1.31.8.1)
iTunes (Version: 11.1.5.5)
Java 7 Update 55 (Version: 7.0.550)
Java Auto Updater (Version: 2.1.9.8)
Kaspersky PURE 3.0 (Version: 13.0.2.558)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Home and Student 2013 - en-us (Version: 15.0.4454.1510)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Movie Maker (Version: 16.4.3505.0912)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
Musicnotes Software Suite 1.7.2 (Version: 1.7.2)
My Dell (Version: 3.5.6426.22)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4454.1510)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4454.1510)
Office 15 Click-to-Run Localization Component (Version: 15.0.4454.1510)
Photo Gallery (Version: 16.4.3505.0912)
PocketCloud (Version: 2.7.14)
Quickset64 (Version: 10.15.021)
Realtek High Definition Audio Driver (Version: 6.0.1.7023)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 13%
Total physical RAM: 16264.96 MB
Available physical RAM: 14140.74 MB
Total Pagefile: 19208.96 MB
Available Pagefile: 16553.27 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.03 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:922.15 GB) (Free:862.99 GB) NTFS

========================= Users: ========================================

User accounts for \\MARK-HOME

Administrator Guest Mark


**** End of log ****
****************************************************************
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/22/2014
Scan Time: 7:39:36 PM
Logfile: MBAM 4-22-14.txt
Administrator: Yes

Version: 2.00.1.1004
Malware Database: v2014.04.22.07
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Mark

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 257942
Time Elapsed: 7 min, 29 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
****************************************************
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org

Database version: v2014.04.22.07

Windows 8 x64 NTFS
Internet Explorer 11.0.9600.16659
Mark :: MARK-HOME [administrator]

4/22/2014 7:48:46 PM
mbar-log-2014-04-22 (19-48-46).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 254623
Time elapsed: 29 minute(s), 24 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
***********************************************************
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009

© Malwarebytes Corporation 2011-2012

OS version: 6.2.9200 Windows 8 x64

Account is Administrative

Internet Explorer version: 11.0.9600.16659

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 17055043584, free: 14517616640

Downloaded database version: v2014.04.22.07
Downloaded database version: v2014.03.27.01
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009

© Malwarebytes Corporation 2011-2012

OS version: 6.2.9200 Windows 8 x64

Account is Administrative

Internet Explorer version: 11.0.9600.16659

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 17055043584, free: 14546989056

=======================================
Initializing...
------------ Kernel report ------------
04/22/2014 19:48:43
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\DRIVERS\CSCrySec.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\kl1.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\DRIVERS\klif.sys
\SystemRoot\system32\DRIVERS\klflt.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\klwfp.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\klim6.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\system32\DRIVERS\kneps.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CSVirtualDiskDrv.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\TeeDriverx64.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\system32\DRIVERS\NETwbw02.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\SynTP.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\system32\DRIVERS\klkbdflt.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\klmouflt.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\System32\drivers\Smb_driver_Intel.sys
\SystemRoot\System32\drivers\DellRbtn.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\ibtusb.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\system32\DRIVERS\btmhsf.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\Drivers\RtsUVStor.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\system32\DRIVERS\BthLEEnum.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\DRIVERS\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\DRIVERS\btmaux.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\drivers\umpass.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\drivers\rdpvideominiport.sys
\SystemRoot\System32\cdd.dll
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffe00002ec3060
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000029\
Lower Device Object: 0xffffe000010ba7f0
Lower Device Driver Name: \Driver\iaStorA\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe00002ec3060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe00002ec4460, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe00002ec3060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe000010b9b90, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffe000010ba7f0, DeviceName: \Device\00000029\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: E530FC19

GPT Protective MBR Partition information:

Partition 0 type is EFI-GPT (0xee)
Partition is NOT ACTIVE.
Partition starts at LBA: 1 Numsec = 4294967295

Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

GPT Partition information:

GPT Header Signature 4546492050415254
GPT Header Revision 65536 Size 92 CRC 2609222636
GPT Header CurrentLba = 1 BackupLba 1953525167
GPT Header FirstUsableLba 34 LastUsableLba 1953525134
GPT Header Guid a6c6a5d8-e260-49b0-8bd2-c9a06fa0647d
GPT Header Contains 128 partition entries starting at LBA 2
GPT Header Partition entry size = 128

Backup GPT header Signature 4546492050415254
Backup GPT header Revision 65536 Size 92 CRC 2609222636
Backup GPT header CurrentLba = 1953525167 BackupLba 1
Backup GPT header FirstUsableLba 34 LastUsableLba 1953525134
Backup GPT header Guid a6c6a5d8-e260-49b0-8bd2-c9a06fa0647d
Backup GPT header Contains 128 partition entries starting at LBA 1953525135
Backup GPT header Partition entry size = 128

Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
Partition ID 1d9cfa9e-770f-4911-88d9-cc3ee2db5f2
FirstLBA 2048 Last LBA 1026047
Attributes 0
Partition Name EFI system partition

GPT Partition 0 is bootable
Partition 1 Type 796badd3-6bbf-4d9f-b631-466eb71a4965
Partition ID cbd42f7e-291a-42a8-bac9-a5f2358db5a5
FirstLBA 1026048 Last LBA 1107967
Attributes 1
Partition Name Basic data partition

Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
Partition ID bf1beb42-9816-4afb-b626-155a84f19843
FirstLBA 1107968 Last LBA 1370111
Attributes 0
Partition Name Microsoft reserved partition

Partition 3 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
Partition ID 2a9f74be-ea9e-4d67-9b24-ed7366bd228d
FirstLBA 1370112 Last LBA 2373631
Attributes 1
Partition Name Basic data partition

Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Partition ID 4bbe1ac5-9ece-41c5-b753-1c35196217bc
FirstLBA 2373632 Last LBA 1936267263
Attributes 0
Partition Name Basic data partition

Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
Partition ID 69583a98-8102-49f4-8728-4f34d2f7b0f3
FirstLBA 1936267264 Last LBA 1953523119
Attributes 1
Partition Name Microsoft recovery partition

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

********************************************************************************
Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 04/22/2014 08:20:28 PM in x64 mode.
Windows Version: Windows 8.1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Defender Disabled

[HKLM\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

* MsKeyboardFilter [Missing Service]
* CSC [Missing Service]
* E1G60 [Missing Service]
* kbldfltr [Missing Service]
* storvsp [Missing Service]
* Vid [Missing Service]
* vmbusr [Missing Service]
* vpcivsp [Missing Service]

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 04/22/2014 08:20:50 PM
Execution time: 0 hours(s), 0 minute(s), and 22 seconds(s)

***********************************************************************

Now, here are the MBAM logs containing the items that I previously removed:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/19/2014
Scan Time: 10:57:52 AM
Logfile: MBAM 4-19-14.txt
Administrator: Yes

Version: 2.00.1.1004
Malware Database: v2014.04.19.07
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Mark

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 251262
Time Elapsed: 9 min, 49 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 1
PUP.Optional.Bench.A, C:\Program Files (x86)\Bench\BService\bservice.exe, 2996, Delete-on-Reboot, [56dd3fed502bba7cf219d99f1fe32ad6]

Modules: 1
PUP.Optional.Bench.A, C:\Program Files (x86)\Bench\BService\bhelper.dll, Delete-on-Reboot, [e54efc30b8c3b482c9685b08fa086997],

Registry Keys: 21
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\CLASSES\CLSID\{181F2C09-56DD-4F98-86D7-59BA2BC59B5A}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\CLASSES\CLSID\{26C894E6-DB3B-453A-8E4C-CCB69336561E}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{6AC79E82-97F6-4F4C-9A97-4D0D2804A7F5}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{18E72C1D-5650-4FCF-8498-4CBAE8C5EA5A}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{26209457-DB61-457F-B689-D0B6B736391E}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{18E72C1D-5650-4FCF-8498-4CBAE8C5EA5A}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{26209457-DB61-457F-B689-D0B6B736391E}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{6AC79E82-97F6-4F4C-9A97-4D0D2804A7F5}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{26C894E6-DB3B-453A-8E4C-CCB69336561E}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{181F2C09-56DD-4F98-86D7-59BA2BC59B5A}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{181F2C09-56DD-4F98-86D7-59BA2BC59B5A}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{181F2C09-56DD-4F98-86D7-59BA2BC59B5A}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKU\S-1-5-21-2690823346-551681207-1740944613-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{181F2C09-56DD-4F98-86D7-59BA2BC59B5A}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKU\S-1-5-21-2690823346-551681207-1740944613-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{181F2C09-56DD-4F98-86D7-59BA2BC59B5A}, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\CLASSES\CLSID\{181F2C09-56DD-4F98-86D7-59BA2BC59B5A}\INPROCSERVER32, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.Bench.A, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\NATIVEMESSAGINGHOSTS\com.bench.nmhost, Quarantined, [da595fcd8af18aacc445604e54af7090],
PUP.Optional.Softonic.A, HKU\S-1-5-21-2690823346-551681207-1740944613-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOFTONIC\Universal Downloader, Quarantined, [34ffc567542751e51246ff6eb64ccb35],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{355D86D4-B4A1-4B88-B612-61E95B9037FA}, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{A0AD786E-A68C-4350-BEBF-1417FDA482D7}, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{A0AD786E-A68C-4350-BEBF-1417FDA482D7}, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{355D86D4-B4A1-4B88-B612-61E95B9037FA}, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],

Registry Values: 2
PUP.Optional.Bench.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|BService, C:\Program Files (x86)\Bench\BService\bservice.exe, Quarantined, [56dd3fed502bba7cf219d99f1fe32ad6]
PUP.Optional.SmartApps, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUNONCE|Start Savin-repairJob, wscript.exe "C:\Users\Mark\AppData\Local\Start Savin\repair.js" "Start Savin-repairJob", Quarantined, [35fe14187a01df577b534a64f21147b9]

Registry Data: 0
(No malicious items detected)

Folders: 15
PUP.Optional.BenchUpdater, C:\Program Files (x86)\Bench\NmHost, Quarantined, [3003909c0873f4423992205fe81a04fc],
PUP.Optional.BenchUpdater.A, C:\Users\Mark\AppData\Local\BenchUpdater, Quarantined, [3300270554270432657afc84738f51af],
PUP.Optional.AdwarePlugin, C:\Program Files (x86)\Bench\Updater, Quarantined, [cc670923b7c4191da780f66a35cdf60a],
PUP.Optional.AdwarePlugin, C:\Program Files (x86)\Bench\Updater\1.7.0.0, Quarantined, [cc670923b7c4191da780f66a35cdf60a],
PUP.Optional.Bench.A, C:\Program Files (x86)\Bench\BService, Delete-on-Reboot, [e54efc30b8c3b482c9685b08fa086997],
PUP.Optional.Bench.A, C:\Program Files (x86)\Bench\Wd, Quarantined, [8ca7ae7e2457dc5aa092aab94ab81de3],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\AppFramework, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\assets, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\CanvasFramework, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\icons, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],

Files: 77
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\FrameworkBHO64.dll, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\FrameworkBHO.dll, Quarantined, [b77c5dcf68130b2b5f95d441a65c837d],
PUP.Optional.BenchUpdater, C:\Program Files (x86)\Bench\NmHost\nmhost.exe, Quarantined, [3003909c0873f4423992205fe81a04fc],
PUP.Optional.BenchUpdater, C:\Program Files (x86)\Bench\NmHost\manifest.json, Quarantined, [3003909c0873f4423992205fe81a04fc],
PUP.Optional.BenchUpdater.A, C:\Windows\Tasks\bench-S-1-5-21-2690823346-551681207-1740944613-1001.job, Quarantined, [c17275b79fdc6fc7d509add33ac8d32d],
PUP.Optional.BenchUpdater.A, C:\Windows\Tasks\bench-sys.job, Quarantined, [69cad953b6c57eb88955c5bb08fa47b9],
PUP.Optional.BenchUpdater.A, C:\Users\Mark\AppData\Local\BenchUpdater\products.xml, Quarantined, [3300270554270432657afc84738f51af],
PUP.Optional.Bench.A, C:\Program Files (x86)\Bench\BService\bservice.exe, Delete-on-Reboot, [56dd3fed502bba7cf219d99f1fe32ad6],
PUP.Optional.SmartApps, C:\Users\Mark\AppData\Local\Start Savin\repair.js, Quarantined, [35fe14187a01df577b534a64f21147b9],
PUP.Optional.AdwarePlugin, C:\Program Files (x86)\Bench\Updater\products.xml, Quarantined, [cc670923b7c4191da780f66a35cdf60a],
PUP.Optional.AdwarePlugin, C:\Program Files (x86)\Bench\Updater\updater.exe, Quarantined, [cc670923b7c4191da780f66a35cdf60a],
PUP.Optional.AdwarePlugin, C:\Program Files (x86)\Bench\Updater\1.7.0.0\updater.exe, Quarantined, [cc670923b7c4191da780f66a35cdf60a],
PUP.Optional.Bench.A, C:\Program Files (x86)\Bench\BService\bhelper.dll, Delete-on-Reboot, [e54efc30b8c3b482c9685b08fa086997],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\background.html, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\config.xml, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\extension_info.json, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\FrameworkEngine.exe, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\icon.ico, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\AppFramework\appAPI_bg.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\AppFramework\appAPI_browseraction.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\AppFramework\appAPI_common.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\AppFramework\appAPI_content.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\AppFramework\appAPI_settings.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\AppFramework\appAPI_webrequest.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\AppFramework\jquery.min.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\CanvasFramework\canvasscript_engine.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\CanvasFramework\canvas_bg.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\CanvasFramework\md5.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\CanvasFramework\registry.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\CanvasFramework\webrequest.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\backgroundscript_engine.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\base.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\browser.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\console.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\framework.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\global.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\i18n.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\initialize.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\invoke_async.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\io.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\json2.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\lang.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\legacy.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\message_target.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\messaging.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\storage.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\timer.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\updater.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\userscript_client.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\userscript_engine.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\utils.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework\xhr.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\browser_button.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\context_menu.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\context_menu_item_handler.html, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\framework_api.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\notification.html, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\notifications.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\options.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\ui_base.js, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\bottom-left.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\bottom-middle.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\bottom-right.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\middle-left.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\middle-right.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\tail-bottom.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\tail-left.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\tail-right.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\tail-top.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\top-left.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\top-middle.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\framework-ui\theme\bubble\top-right.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\icons\button.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\icons\icon100.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\icons\icon128.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\icons\icon32.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],
PUP.Optional.StartSavin.A, C:\Program Files (x86)\Start Savin\icons\icon48.png, Quarantined, [280ba18b007bb87ee6097de8ae544bb5],

Physical Sectors: 0
(No malicious items detected)


(end)

***********************************************************************************************************************************

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/19/2014
Scan Time: 7:57:45 PM
Logfile: MBAM 4-19-142.txt
Administrator: Yes

Version: 2.00.1.1004
Malware Database: v2014.04.19.11
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Mark

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 251849
Time Elapsed: 8 min, 59 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 2
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\bin, Delete-on-Reboot, [3afd7eaeb8c38babc2d9134d9969758b],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\SearchProtect\bin, Delete-on-Reboot, [3ff80c20c7b49d997725e27e07fba759],

Files: 5
PUP.Optional.Conduit.A, C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32.dll, Delete-on-Reboot, [49ee74b807743303261cfc1da160728e],
PUP.Optional.Conduit.A, C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe, Delete-on-Reboot, [90a7e94352293006fb47f821e41da55b],
PUP.Optional.Conduit.A, C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe, Delete-on-Reboot, [092e8aa284f750e6c77bb66340c1dd23],
PUP.Optional.Conduit.A, C:\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe, Delete-on-Reboot, [f7401e0e84f7e0566fd3b267748dfe02],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64.dll, Delete-on-Reboot, [3ff80c20c7b49d997725e27e07fba759],

Physical Sectors: 0
(No malicious items detected)


(end)

*********************************************************************************************************************************************************
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/20/2014
Scan Time: 2:41:42 PM
Logfile: MBAM 4-20-14.txt
Administrator: Yes

Version: 2.00.1.1004
Malware Database: v2014.04.20.06
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Mark

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 254622
Time Elapsed: 16 min, 31 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.Softonic.A, HKU\S-1-5-21-2690823346-551681207-1740944613-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOFTONIC\Universal Downloader, Quarantined, [f1a5d755aad1f046c010b8b538ca8779],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

***************************************************************

Finally, here are some RKill logs from what I did earlier right after the problem was discovered:
RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Mark [Admin rights]
Mode : Scan -- Date : 04/19/2014 21:38:25
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 8 ¤¤¤
[HJ POL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL] HKLM\[...]\System : ConsentPromptBehaviorUser (0) -> FOUND
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorUser (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD10JPVX-75JC3T0 +++++
--- User ---
[MBR] 0c854ca37a9758dd923ba02883b5949b
[BSP] f8b9ff079c9a2c9147bfc9734c75b20c : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_04192014_213825.txt >>

*********************************************************************

RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Mark [Admin rights]
Mode : Remove -- Date : 04/19/2014 21:39:09
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 8 ¤¤¤
[HJ POL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ POL] HKLM\[...]\System : ConsentPromptBehaviorUser (0) -> REPLACED (1)
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> [0x2] The system cannot find the file specified.
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> [0x2] The system cannot find the file specified.
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorUser (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD10JPVX-75JC3T0 +++++
--- User ---
[MBR] 0c854ca37a9758dd923ba02883b5949b
[BSP] f8b9ff079c9a2c9147bfc9734c75b20c : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_04192014_213909.txt >>
RKreport[0]_S_04192014_213825.txt

**************************************************************************
RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Mark [Admin rights]
Mode : Scan -- Date : 04/20/2014 11:38:34
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] 032509~1.EXE -- C:\Users\Mark\AppData\Local\Temp\0325091397956946mcinst.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 2 ¤¤¤
[SERVICE][ROGUE ST] HKLM\[...]\CCSet\[...]\Services : 95174401 (C:\Windows\system32\DRIVERS\95174401.sys [7]) -> FOUND
[SERVICE][ROGUE ST] HKLM\[...]\CS001\[...]\Services : 95174401 (C:\Windows\system32\DRIVERS\95174401.sys [7]) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD10JPVX-75JC3T0 +++++
--- User ---
[MBR] 0c854ca37a9758dd923ba02883b5949b
[BSP] f8b9ff079c9a2c9147bfc9734c75b20c : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_04202014_113834.txt >>
RKreport[0]_S_04192014_215858.txt;RKreport[0]_S_04192014_222815.txt

**************************************************************************
RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Mark [Admin rights]
Mode : Remove -- Date : 04/20/2014 11:39:14
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] 032509~1.EXE -- C:\Users\Mark\AppData\Local\Temp\0325091397956946mcinst.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 2 ¤¤¤
[SERVICE][ROGUE ST] HKLM\[...]\CCSet\[...]\Services : 95174401 (C:\Windows\system32\DRIVERS\95174401.sys [7]) -> DELETED
[SERVICE][ROGUE ST] HKLM\[...]\CS001\[...]\Services : 95174401 (C:\Windows\system32\DRIVERS\95174401.sys [7]) -> [0x2] The system cannot find the file specified.

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD10JPVX-75JC3T0 +++++
--- User ---
[MBR] 0c854ca37a9758dd923ba02883b5949b
[BSP] f8b9ff079c9a2c9147bfc9734c75b20c : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_04202014_113914.txt >>
RKreport[0]_S_04192014_215858.txt;RKreport[0]_S_04192014_222815.txt;RKreport[0]_S_04202014_113834.txt

******************************************************************************************************

RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Mark [Admin rights]
Mode : Scan -- Date : 04/20/2014 11:41:07
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] 032509~1.EXE -- C:\Users\Mark\AppData\Local\Temp\0325091397956946mcinst.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD10JPVX-75JC3T0 +++++
--- User ---
[MBR] 0c854ca37a9758dd923ba02883b5949b
[BSP] f8b9ff079c9a2c9147bfc9734c75b20c : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_04202014_114107.txt >>
RKreport[0]_D_04202014_113914.txt;RKreport[0]_S_04192014_215858.txt;RKreport[0]_S_04192014_222815.txt
RKreport[0]_S_04202014_113834.txt

*************************************************************************************

Thanks for your help. Please let me know if there is anything else to do to get to the bottom of this. Again, the issue is
a continuing prompt upon startup asking for permission for service.exe by Search Safer Inc. to access the computer, and it says it is located at C:\Program Files\pcreg\service.exe.

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:25 PM

Posted 23 April 2014 - 11:10 AM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Thurmoma

Thurmoma
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 23 April 2014 - 09:28 PM

Thanks for your help --

 

Ran TFC per instructions.

 

*********************************************************************************

(deleted)

*****************************************************************************************************

Ran ESET Online Scanner per instructions; no threats found and no log generated.

 

******************************************************************************************************

 

Still getting prompt for service.exe access upon every restart. Is it possible that this is not malware but is something else.  I didn't start getting the prompt until after I discovered and removed

the malware, but I suppose it is possible that it is something else.  I would sure love to get rid of that annoying prompt upon every startup.


Edited by Thurmoma, 23 April 2014 - 10:46 PM.


#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:25 PM

Posted 23 April 2014 - 09:35 PM

We'll check as soon as you're done with Eset.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 Thurmoma

Thurmoma
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 23 April 2014 - 09:36 PM

I ran ESET, and it found no threats and did not generate a log.



#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:25 PM

Posted 23 April 2014 - 09:39 PM

OK...

 

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

p4436801.gif

Upload the file(s) here: http://www.sendspace.com/
Click on Browse button and navigate to the file you want to upload.
Click on Upload button.
Click on FIRST Copy Link button and paste the link in your next reply.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 Thurmoma

Thurmoma
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 23 April 2014 - 09:46 PM

(deleted)


Edited by Thurmoma, 23 April 2014 - 10:45 PM.


#10 Thurmoma

Thurmoma
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 23 April 2014 - 09:48 PM

For what it's worth, the pcreg folder referenced in the troublesome prompt is highlighted in pink on the autoruns report



#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:25 PM

Posted 23 April 2014 - 09:50 PM

Re-run Autoruns, click on "Logon" tab and un-check:

 

+ "pcreg"

 

You may have up to 3 entries like that.

Uncheck them all.

 

REstart computer and see how it goes.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 Thurmoma

Thurmoma
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 23 April 2014 - 09:58 PM

That appears to have stopped the annoying prompt.  Any idea what that is and why it wanted access? 



#13 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:25 PM

Posted 23 April 2014 - 10:12 PM

Good.

It looks like some "PC Registry Shield" leftover.

 

If no other issues...

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#14 Thurmoma

Thurmoma
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 23 April 2014 - 10:45 PM

Thanks for your help



#15 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:25 PM

Posted 23 April 2014 - 11:41 PM

You're very welcome p22002759.gif


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users