Posted 20 May 2006 - 10:59 PM
Sometimes posts are removed when they appear to be out of context with the rest of the thread... sometimes they are removed when things just smell fishy. We often get people that sign up, participate in a few discussions, and then begin spamming products under the guise of "I just found this great product that solved my problem"... blah, blah, blah.
The discussions that revolve around the various AV's, Scanners, etc. are due to the fact that this board revolves around malware removal. We don't have a problem with those products because they are well known within our circle, and we offer plenty of free alternatives. Any other product endorsements are regularly removed unless the member has expertise in the field or with the product.
PMs are admittedly tricky to deal with. There is no subconcious communication that would be available in a face to face conversation, thus it is difficult to decipher the intended "severeness" of the message. There is always the opportunity to PM the member that contacted you in order to facilitate some sort of an understanding; that same offer was commicated to you. I think you will find that the staff is quite accomodating and reasonable if properly approached.
I'm not exactly sure what you intend to accomplish by approaching the issue in this manner. I will say that I do not find it at all reasonable to attempt to resolve a private issue with a member of the staff by trying to involve the rest of the membership.