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New external hard drive making strange sound- sometimes. (Sound sample included)


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#1 Forbiddenone

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Posted 21 April 2014 - 10:01 PM

http://www.sendspace.com/file/37zeq1

 

In short, I bought a new external hard drive (A Seagate STDT4000100, part number 1KBAA3-570.  A 4 TB external.) and used AceBackup 3 to put a lot of data on it.

Things went fine for a few days, until I woke up after a nap and found the hard drive was making that sound (my computer was off at the time).  I unplugged it and after a while I plugged it back in and the sound went away.
 

Later, the sound came back and I tried unplugging it and then plugging it back in immediately- the sound came back.

Unplugging it and then plugging it back in after a while made the sound go away.

Seatools tests seem to be okay so far (I am currently doing the long generic test, but the HD passed the other 2 tests).

Any ideas?  Should I be worried?


 



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#2 OldPhil

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Posted 22 April 2014 - 07:49 PM

IMO there is power getting to it somehow, when you say your computer is off is that fully shut down?


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#3 Forbiddenone

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Posted 22 April 2014 - 08:50 PM

IMO there is power getting to it somehow, when you say your computer is off is that fully shut down?

Yeah, fully shut down- but the External drive has its own AC adapter.  I dunno if I should just leave it unplugged or what.



#4 OldPhil

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Posted 22 April 2014 - 09:13 PM

Pull the power adapter plug out instead of the USB, I bet the result is the same.


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#5 Forbiddenone

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Posted 23 April 2014 - 03:25 PM

Pull the power adapter plug out instead of the USB, I bet the result is the same.

Err that's what I was doing; pulling out the power adapter plug.

I am just a little antsy because this HD is a replacement for a previous Seagate one that died after displaying strange behavior :P.

 

-- edit --

The short and long generic scans turned up no problems.


Edited by Forbiddenone, 23 April 2014 - 03:43 PM.


#6 OldPhil

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Posted 23 April 2014 - 05:05 PM

I think it has a faulty switching circuit, I would pull the data and get an RMA.  All this time I thought you were pulling the USB plug not the power.   I am against units without switches and cooling fans, ever put you hand on an HD after opening a box that has been running for a few hours.  I can only imagine the temp build up in a enclosure without a fan.


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#7 Forbiddenone

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Posted 24 April 2014 - 05:36 PM

I think it has a faulty switching circuit, I would pull the data and get an RMA.  All this time I thought you were pulling the USB plug not the power.   I am against units without switches and cooling fans, ever put you hand on an HD after opening a box that has been running for a few hours.  I can only imagine the temp build up in a enclosure without a fan.

Support says just unplug it and don't worry about it.  (They think it is caused by a trickle of power from my laptop, but I tried unplugging it from my laptop and only plugging it in to the wall and it still makes the noise).

Do you think if I flake out that this will come back to bite me at some point :P?  What if I always unplug it to shut it off (after completing the shutdown process on the attached laptop)?



#8 OldPhil

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Posted 24 April 2014 - 07:10 PM

Goole it for  its specs see if it states it has circuit to kill the power, if so I would push the issue with them!


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