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Video and Audio Streaming Terrible!


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5 replies to this topic

#1 JacobWoods

JacobWoods

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Posted 21 April 2014 - 07:52 PM

Hello,
 
      I am having an issue when i watch videos online. When i do so my video and audio begins to skip repetitively and eventually gets out of control. When i go to video streaming websites like Youtube or Crunchyroll this tends to happen. I am running Windows 8.1 with an AMD Radeon HD 7340 Graphics Adapter. This problem only happens when I am streaming videos it does not happen on downloaded videos. it is not an internet problem because I went to the same websites on a different computer in my home and they worked just fine. I hope I receive a notification on this topic because there is no "notify me" option only a follow this topic option so I hope this works! Please help me to the best of y'all's ability. Thank you!



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#2 jhayz

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Posted 21 April 2014 - 09:03 PM

:welcome: JacobWoods to BleepingComputer Community :)

:step1: Does it happen on all browsers?

:step2: Check if Flash Player and browsers are all up to date.

:step3: Clear your Temp Files.

 

:step4: Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

 

:step5: Download MiniToolBox and open/run the program.
When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.


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#3 JacobWoods

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Posted 22 April 2014 - 04:04 PM

I primarily use Google Chrome as my browser. After seeing your reply, I downloaded Mozilla Firefox and updated Adobe Flash. I tried watching a video using Mozilla and it worked just fine. I went back to Chrome and it still skipped. 

 

This is my Speccy snapshot:

 

    http://speccy.piriform.com/results/MB6EeRwpX7sNhVFMlJB4127

 

Here is my MiniToolBox Summary Report:

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by JacobWoods (administrator) on 22-04-2014 at 14:01:25
Running from "C:\Users\Jacob Woods\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
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uitow.info 127.0.0.1 uniblue.com 127.0.0.1 universal-downloader.en.softonic.com 127.0.0.1 universal-downloader.softonic.fr 127.0.0.1 up.lollipop-network.com 127.0.0.1 up.soft365.com 127.0.0.1 usage.toolbar.conduit-services.com 127.0.0.1 utils.babylon.com 127.0.0.1 utorrent.portalux.com 127.0.0.1 uwjem.info 127.0.0.1 v3.emicam.net 127.0.0.1 viccpm03.victoryproads.com 127.0.0.1 viccpm08.victoryproads.com 127.0.0.1 vipm03.victoryproads.com 127.0.0.1 vipm08.victoryproads.com 127.0.0.1 virusremovalhelpcenter.blogspot.com 127.0.0.1 vlc.load4free.net 127.0.0.1 voe-travail-a-domicile.com 127.0.0.1 vos-revenus-sur-internet.com 127.0.0.1 vsharetv.ouoolbar.com 127.0.0.1 vube.com 127.0.0.1 vzapp.iminent.com 127.0.0.1 want.suck-my-candy.com 127.0.0.1 webplayerddl.com 127.0.0.1 webplayer.tv 127.0.0.1 winskeat.fr 127.0.0.1 winzip-fu.net 127.0.0.1 wiseconvert15.greattoolbars.com 127.0.0.1 wiseconvert.com 127.0.0.1 ww.anti-spyware-101.com 127.0.0.1 www.01-telecharger.com 127.0.0.1 www.123mplayer.com 127.0.0.1 www1.installsfiles.com 127.0.0.1 www.2012-plus.org 127.0.0.1 www.2607.cn 127.0.0.1 www2l.incredimail.com 127.0.0.1 www.2-removevirus.com 127.0.0.1 www.2-spyware.com 127.0.0.1 www.2-viruses.com 127.0.0.1 www3l.incredimail.com 127.0.0.1 www.411-spyware.com 127.0.0.1 www4l.incredimail.com 127.0.0.1 www5l.incredimail.com 127.0.0.1 www.77zip.com 127.0.0.1 www.ackinn.com 127.0.0.1 www.acksguru.com 127.0.0.1 www.affiliation-france.com 127.0.0.1 www.affpx.com 127.0.0.1 www.agence-exusive.com 127.0.0.1 www.amateurdumper.com 127.0.0.1 www.americanpendulum.com 127.0.0.1 www.amoninst.com 127.0.0.1 www.anti-spyware-101.com 127.0.0.1 www.appround.biz 127.0.0.1 www.appround.net 127.0.0.1 www.asoftwareplus.com 127.0.0.1 www.assure-le.com 127.0.0.1 www.babylon.com 127.0.0.1 www.bestnewzipmy.info 127.0.0.1 www.bigspeedpro.com 127.0.0.1 www.bioartmed.com 127.0.0.1 www.bit-mania.com 127.0.0.1 www.blupapps.com 127.0.0.1 www.boxore.com 127.0.0.1 www.boxsearch.net 127.0.0.1 www.clickpapa.com 127.0.0.1 www.cloud4widget.com 127.0.0.1 www.contrejour.ie 127.0.0.1 www.cool-applications.com 127.0.0.1 www.coolflvplayer.com 127.0.0.1 www.coolsoftwaredownloads.com 127.0.0.1 www.coolzipextractorapp.com 127.0.0.1 www.coupon-miner.com 127.0.0.1 www.createstockdoingzero.biz 127.0.0.1 www.cyberfitex.com 127.0.0.1 www.deletevirus.net 127.0.0.1 www.direct-telecharger.com 127.0.0.1 www.dlsafebrowse.com 127.0.0.1 www.downlesoft.com 127.0.0.1 www.download-best-softwares.com 127.0.0.1 www.download-free.com 127.0.0.1 www.downloadsoftfr.com 127.0.0.1 www.downxsoft.com 127.0.0.1 www.drakulastream.eu 127.0.0.1 www.duuqu.com 127.0.0.1 www.dynamicmonetizer.com 127.0.0.1 www.eanallvirus.com 127.0.0.1 www.easycuisinevideo.com 127.0.0.1 www.easy-money-making-idea.info 127.0.0.1 www.e-downloader.net 127.0.0.1 www.enigmasoftware.com 127.0.0.1 www.eorezo.com 127.0.0.1 www.extrimdownloadmanager.com 127.0.0.1 www.fasterpleanclean.com 127.0.0.1 www.flash-player-france.com 127.0.0.1 www.freemake.com 127.0.0.1 www.freemalwarecheck.com 127.0.0.1 www.frflashplayer.com 127.0.0.1 www.getyourplayer.com 127.0.0.1 www.getyoursoft.com 127.0.0.1 www.goplayer.cc 127.0.0.1 www.gpil.org 127.0.0.1 www.grabatimstat.us 127.0.0.1 www.gratuit-telecharger.com 127.0.0.1 www.greatappsdownload.com 127.0.0.1 www.hd-plugins.com 127.0.0.1 www.help-removevirus.com 127.0.0.1 www.ilivid.com 127.0.0.1 www.imagup.com 127.0.0.1 www.intactdownload.com 127.0.0.1 www.judgeporn.com 127.0.0.1 www.keygendb.com 127.0.0.1 www.kgdbase.com 127.0.0.1 www.kiallvirus.com 127.0.0.1 www.klixfeed.com 127.0.0.1 www.koyotesoft.com 127.0.0.1 www.lavideobuzz.com 127.0.0.1 www.livecamsxxxnow.com 127.0.0.1 www.media-app.com 127.0.0.1 www.messengerdusexe.com 127.0.0.1 www.mille-logiciels.com 127.0.0.1 www.my-movie-player.com 127.0.0.1 www.newhtsoft.com 127.0.0.1 www.newzipopenerfun.com 127.0.0.1 www.nouveau-avast.com 127.0.0.1 www.noyapps.com 127.0.0.1 www.ntdlzone.com 127.0.0.1 www.officialvideoconverter.com 127.0.0.1 www.oldmo.org 127.0.0.1 www.onefloorsoft.com 127.0.0.1 www.onlineaway.net 127.0.0.1 www.onlinesafety411.com 127.0.0.1 www.ooopsvideo.com 127.0.0.1 www.openadserving.com 127.0.0.1 www.ping2it.com 127.0.0.1 www.piraterfacebook.ws  127.0.0.1 www.pisk.com 127.0.0.1 www.playerplus.com 127.0.0.1 www.pornerbros.com 127.0.0.1 www.pornuv.net 127.0.0.1 www.powerpackdl.com 127.0.0.1 www.premiumdownload.org 127.0.0.1 www.proplayersetup.com 127.0.0.1 www.putlocker-downloader.com 127.0.0.1 www.puto.com 127.0.0.1 www.qwtbx.com 127.0.0.1 www.realgfporn.com 127.0.0.1 www.reallycoolapp.com 127.0.0.1 www.realtinypussy.org 127.0.0.1 www.rediremylink.com 127.0.0.1 www.regarder-tv.com 127.0.0.1 www.removeonline.com 127.0.0.1 www.removepcthreat.com 127.0.0.1 www.rescuemybrowser.com 127.0.0.1 www.retrogamer.com 127.0.0.1 www.safebro.com 127.0.0.1 www.sckarteast.us 127.0.0.1 www.securitystronghold.com 127.0.0.1 www.sendfilesapp.com 127.0.0.1 www.silentpornotube.com 127.0.0.1 www.simplyinstaller.com 127.0.0.1 www.skypegratuit.com 127.0.0.1 www.smarterpcsolutions.net 127.0.0.1 www.smuss.net 127.0.0.1 www.soft365.com 127.0.0.1 www.softigloo.com 127.0.0.1 www.softologic.com 127.0.0.1 www.softologicsa.com 127.0.0.1 www.softologicsb.com 127.0.0.1 www.softologicsc.com 127.0.0.1 www.softosystem.com 127.0.0.1 www.softpedia.com 127.0.0.1 www.software-files.net 127.0.0.1 www.softwaresbay.com 127.0.0.1 www.speedypc.com 127.0.0.1 www.sps-experten.de 127.0.0.1 www.spywarehelpcenter.com 127.0.0.1 www.spywareremove.com 127.0.0.1 www.spyware-techie.com 127.0.0.1 www.streaminghds.com 127.0.0.1 www.supercoolonlineapps.com 127.0.0.1 www.superfish.com 127.0.0.1 www.supprimer-spyware.org 127.0.0.1 www.telecharger-facile.com 127.0.0.1 www.telechargers.net 127.0.0.1 www.thelivetech.com 127.0.0.1 www.thetorrn-tv.net 127.0.0.1 www.toplugs.com 127.0.0.1 www.trackingtc123.com 127.0.0.1 www.tsxnrey.com 127.0.0.1 www.tuto4pc.com 127.0.0.1 www.twonext.com 127.0.0.1 www.uniblue.com 127.0.0.1 www.videoconveertool.net 127.0.0.1 www.videodownloadconverter.com 127.0.0.1 www.videoipa.com 127.0.0.1 www.videoplusmusic.com 127.0.0.1 www.videotender.com 127.0.0.1 www.vioplayer.com 127.0.0.1 www.visualbe.com 127.0.0.1 www.viuagirl.com 127.0.0.1 www.wajam.com 127.0.0.1 www.wiki-security.com 127.0.0.1 www.windownloader24.com 127.0.0.1 www.winload.de 127.0.0.1 www.winpoal.fr 127.0.0.1 www.wisedownloads.com 127.0.0.1 www.wslinx.com 127.0.0.1 www.x3xtube.com 127.0.0.1 www.xlplayer.com 127.0.0.1 www.zilliontoolkitusa.info 127.0.0.1 www.zimbio.com 127.0.0.1 xiokita.info 127.0.0.1 xmlinsp.ddbbvt.eu 127.0.0.1 xmlinstcp.ddbbvt.eu 127.0.0.1 xrstats.com 
127.0.0.1 d3oxij66pru1i3.cloudfront.net
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9485WB-EG Wireless Network Adapter = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Marquis
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 1A-3E-8E-BC-A2-57
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
   Physical Address. . . . . . . . . : 08-3E-8E-BC-A2-57
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5c37:d5e5:ad56:dc99%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.71(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, April 21, 2014 3:35:23 PM
   Lease Expires . . . . . . . . . . : Wednesday, April 23, 2014 1:14:52 PM
   Default Gateway . . . . . . . . . : fe80::2ac6:8eff:fef1:69f2%4
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 319307406
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-F3-74-16-54-53-ED-AF-00-6B
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 54-53-ED-AF-00-6B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  dslrouter
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2607:f8b0:4002:c06::8a
 74.125.21.102
 74.125.21.113
 74.125.21.138
 74.125.21.100
 74.125.21.139
 74.125.21.101
 
 
Pinging google.com [74.125.21.101] with 32 bytes of data:
Reply from 74.125.21.101: bytes=32 time=47ms TTL=41
Reply from 74.125.21.101: bytes=32 time=25ms TTL=41
 
Ping statistics for 74.125.21.101:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 47ms, Average = 36ms
Server:  dslrouter
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=61ms TTL=45
Reply from 98.139.183.24: bytes=32 time=55ms TTL=45
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 55ms, Maximum = 61ms, Average = 58ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  6...1a 3e 8e bc a2 57 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...08 3e 8e bc a2 57 ......Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
  3...54 53 ed af 00 6b ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.71     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.71    281
     192.168.1.71  255.255.255.255         On-link      192.168.1.71    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.71    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.71    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.71    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  4    281 ::/0                     fe80::2ac6:8eff:fef1:69f2
  1    306 ::1/128                  On-link
  4    281 fe80::/64                On-link
  4    281 fe80::5c37:d5e5:ad56:dc99/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/22/2014 01:40:23 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (04/21/2014 08:39:19 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (04/21/2014 05:41:11 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1471094
 
Error: (04/21/2014 05:41:11 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1471094
 
Error: (04/21/2014 05:41:11 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/21/2014 05:16:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1594
 
Error: (04/21/2014 05:16:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1594
 
Error: (04/21/2014 05:16:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/21/2014 03:34:28 PM) (Source: IMFservice) (User: )
Description: The handle is invalid
 
Error: (04/21/2014 03:34:28 PM) (Source: IMFservice) (User: )
Description: The handle is invalid
 
 
System errors:
=============
Error: (04/21/2014 03:38:43 PM) (Source: Service Control Manager) (User: )
Description: The Energy Server Service service terminated with the following error: 
%%268439612
 
Error: (04/21/2014 03:37:33 PM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/21/2014 03:36:30 PM) (Source: Service Control Manager) (User: )
Description: The HOSTS Anti-PUPs service failed to start due to the following error: 
%%1053
 
Error: (04/21/2014 03:36:30 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HOSTS Anti-PUPs service to connect.
 
Error: (04/21/2014 03:35:19 PM) (Source: Service Control Manager) (User: )
Description: The AppEx Networks Accelerator LWF service failed to start due to the following error: 
%%2
 
Error: (04/21/2014 03:17:17 PM) (Source: Service Control Manager) (User: )
Description: The Energy Server Service service terminated with the following error: 
%%268439612
 
Error: (04/21/2014 03:16:02 PM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/21/2014 03:15:01 PM) (Source: Service Control Manager) (User: )
Description: The HOSTS Anti-PUPs service failed to start due to the following error: 
%%1053
 
Error: (04/21/2014 03:15:01 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HOSTS Anti-PUPs service to connect.
 
Error: (04/21/2014 03:14:22 PM) (Source: Service Control Manager) (User: )
Description: The AppEx Networks Accelerator LWF service failed to start due to the following error: 
%%2
 
 
Microsoft Office Sessions:
=========================
Error: (04/22/2014 01:40:23 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (04/21/2014 08:39:19 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005
 
Error: (04/21/2014 05:41:11 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1471094
 
Error: (04/21/2014 05:41:11 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1471094
 
Error: (04/21/2014 05:41:11 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/21/2014 05:16:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1594
 
Error: (04/21/2014 05:16:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1594
 
Error: (04/21/2014 05:16:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/21/2014 03:34:28 PM) (Source: IMFservice)(User: )
Description: The handle is invalid
 
Error: (04/21/2014 03:34:28 PM) (Source: IMFservice)(User: )
Description: The handle is invalid
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-04-21 15:07:51.100
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-21 15:07:50.882
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-21 15:07:49.163
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-21 15:07:48.928
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-21 15:07:48.350
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-21 15:07:48.100
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-21 15:07:47.709
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-21 15:07:47.475
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-21 15:07:47.037
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-21 15:07:46.787
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
=========================== Installed Programs ============================
 
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Flash Player 13 Plugin (Version: 13.0.0.182)
Adobe Reader X (10.1.9) MUI (Version: 10.1.9)
Advanced SystemCare 7 (Version: 7.2.1)
AMD Accelerated Video Transcoding (Version: 13.30.100.40312)
AMD Catalyst Control Center (Version: 2014.0312.1131.18796)
AMD Catalyst Install Manager (Version: 8.0.916.0)
AMD Fuel (Version: 2014.0312.1131.18796)
AMD Quick Stream (Version: 3.4.4.2)
Apple Application Support (Version: 3.0.1)
Apple Mobile Device Support (Version: 7.1.1.3)
Apple Software Update (Version: 2.1.3.127)
BitTorrent (Version: 7.9.1.30739)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2014.0312.1131.18796)
Catalyst Control Center InstallProxy (Version: 2014.0312.1131.18796)
Catalyst Control Center Localization All (Version: 2014.0312.1131.18796)
CCC Help Chinese Standard (Version: 2014.0312.1130.18796)
CCC Help Chinese Traditional (Version: 2014.0312.1130.18796)
CCC Help Czech (Version: 2014.0312.1130.18796)
CCC Help Danish (Version: 2014.0312.1130.18796)
CCC Help Dutch (Version: 2014.0312.1130.18796)
CCC Help English (Version: 2014.0312.1130.18796)
CCC Help Finnish (Version: 2014.0312.1130.18796)
CCC Help French (Version: 2014.0312.1130.18796)
CCC Help German (Version: 2014.0312.1130.18796)
CCC Help Greek (Version: 2014.0312.1130.18796)
CCC Help Hungarian (Version: 2014.0312.1130.18796)
CCC Help Italian (Version: 2014.0312.1130.18796)
CCC Help Japanese (Version: 2014.0312.1130.18796)
CCC Help Korean (Version: 2014.0312.1130.18796)
CCC Help Norwegian (Version: 2014.0312.1130.18796)
CCC Help Polish (Version: 2014.0312.1130.18796)
CCC Help Portuguese (Version: 2014.0312.1130.18796)
CCC Help Russian (Version: 2014.0312.1130.18796)
CCC Help Spanish (Version: 2014.0312.1130.18796)
CCC Help Swedish (Version: 2014.0312.1130.18796)
CCC Help Thai (Version: 2014.0312.1130.18796)
CCC Help Turkish (Version: 2014.0312.1130.18796)
ccc-utility64 (Version: 2014.0312.1131.18796)
Combined Community Codec Pack 2014-03-09 (Version: 2014.03.09.0)
FDUx86 (Version: 1.0.0)
Free YouTube to MP3 Converter version 3.12.32.327 (Version: 3.12.32.327)
Google Chrome (Version: 34.0.1847.116)
Google Update Helper (Version: 1.3.23.9)
Hyper Browser (Version: 30.0.0.77)
Internet Download Manager² 1.0 (Version: 1.0)
IObit Apps Toolbar v9.0 (Version: 9.0)
IObit Malware Fighter (Version: 2.3)
IObit Uninstaller (Version: 3.1.8.2434)
iTunes (Version: 11.1.5.5)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 5 (64-bit) (Version: 7.0.50)
Java™ 7 Update 5 (Version: 7.0.50)
KUx86 (Version: 1.0.0)
League of Legends (Version: 3.0.0)
LibreOffice 4.1.5.3 (Version: 4.1.5.3)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
ManageMyMobile (Version: 1.0)
MergeModule_x64 (Version: 8.0.00)
Microsoft Office 365 - en-us (Version: 15.0.4605.1003)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SkyDrive (Version: 17.0.2015.0811)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Moonbase Alpha
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
MuseScore 1.3 (Version: 1.3.0)
Nexon Launcher (Version: 1.1.1)
NVIDIA PhysX v8.10.29 (Version: 8.10.29)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4605.1003)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4605.1003)
Office 15 Click-to-Run Localization Component (Version: 15.0.4605.1003)
Pando Media Booster (Version: 2.6.0.7)
PlayMemories Home (Version: 8.0.21.11211)
Qualcomm Atheros Bluetooth Suite (64) (Version: 8.0.1.305)
QuickTime 7 (Version: 7.75.80.95)
Raptr
Realtek Card Reader (Version: 6.2.9600.28145)
Realtek High Definition Audio Driver (Version: 6.0.1.7177)
Restore (Version: 1.0.0)
Skype Click to Call (Version: 7.2.15747.10003)
Skype™ 6.14 (Version: 6.14.104)
Smart Defrag 3 (Version: 3.1)
SOHLib for PlayMemories Home (Version: 1.0.1.11110)
Speccy (Version: 1.25)
SSLx64 (Version: 1.0.0)
SSLx86 (Version: 1.0.0)
Start Menu 8 (Version: 1.4.0.0)
Steam (Version: 1.0.0.0)
Surfing Protection (Version: 1.0)
Synaptics Pointing Device Driver (Version: 16.2.10.5)
VAIO - Xperia Link (Version: 1.0.0.08170)
VAIO Care (Version: 8.4.0.14286)
VAIO Care Recovery (Version: 1.1.2.13230)
VAIO Control Center (Version: 6.0.0.08200)
VAIO CPU Fan Diagnostic (Version: 1.1.0.09200)
VAIO Data Restore Tool (Version: 1.10.0.07270)
VAIO Easy Connect (Version: 8.2.0.14170)
VAIO Gate (Version: 3.0.1.02270)
VAIO Gate Default (Version: 3.0.0.08060)
VAIO Gesture Control (Version: 2.0.0.08240)
VAIO Health Report (Version: 1.0)
VAIO Image Optimizer (Version: 3.0.00.08170)
VAIO Improvement (Version: 2.0.0.08090)
VAIO Manual (Version: 3.0.0.08100)
VAIO Media Server Settings (Version: 1.0.0.08240)
VAIO Movie Creator Template Data (Version: 4.0.00.08170)
VAIO Transfer Support (Version: 1.8.0.08212)
VAIO Update (Version: 6.3.1.10120)
VCCx64 (Version: 1.0.0)
VCCx86 (Version: 1.0.0)
VGClientX64 (Version: 1.0.0)
VHD (Version: 1.0.0)
VideoPlayer v2.0.6 (Version: v2.0.6)
VIx64 (Version: 1.0.0)
VIx86 (Version: 1.0.0)
VLC media player 2.0.8 (Version: 2.0.8)
VMLx86 (Version: 1.0.0)
VPMx64 (Version: 1.0.0)
VSSTx64 (Version: 1.0.0)
VSSTx86 (Version: 1.0.0)
VU5x64 (Version: 1.0.0)
VU5x86 (Version: 1.0.0)
VUx64 (Version: 1.0.0)
VUx86 (Version: 1.0.0)
VWSTx86 (Version: 1.0.0)
Windows Driver Package - Qualcomm Atheros Communications Inc. (athr) Net  (07/15/2013 10.0.0.260) (Version: 07/15/2013 10.0.0.260)
XperiaLinkx86 (Version: 1.0.0)
 
========================= Devices: ================================
 
Name: Qualcomm Atheros AR3012 Bluetooth® Adapter
Description: Qualcomm Atheros AR3012 Bluetooth® Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Qualcomm Atheros Communications
Service: BTHUSB
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 47%
Total physical RAM: 3655.76 MB
Available physical RAM: 1929.05 MB
Total Pagefile: 9031.76 MB
Available Pagefile: 3489.37 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.01 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:667.16 GB) (Free:451.89 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MARQUIS
 
Administrator            Guest                    JacobWoods               
Marquis                  
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
12-04-2014 15:18:44 Windows Update
20-04-2014 17:57:22 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
20-04-2014 17:58:43 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
21-04-2014 19:49:11 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
21-04-2014 19:50:10 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
 
**** End of log ****


#4 jhayz

jhayz

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Posted 22 April 2014 - 11:20 PM

:step1: Please reset your hosts file manually. Note : The instruction for MS link fixit is not applicable for Windows 8 operating system. http://support.microsoft.com/kb/972034

 

:step2: Remove Iobit Products by uninstaller tool or by Add or Remove Programs.

 

:step3: See troubleshooting google chrome flash videos from here and here.


Tekken
 


#5 JacobWoods

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Posted 23 April 2014 - 04:08 PM

Problem Fixed!!!!!!!!!!!!!!!!!   Thank you very much for helping me out with this issue! I am very grateful for your help.



#6 jhayz

jhayz

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Posted 23 April 2014 - 06:37 PM

You're Welcome. :)


Tekken
 





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