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White screen right off the bat while Windows loads in the background?


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#1 achamm

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Posted 21 April 2014 - 07:52 PM

Hi all, 

I updated my Nvidia GEForce driver yesterday, and the computer was doing fine. Played SWTOR, shut it off, went to bed.

Then my husband started it up and BAM, nothing but white screen!  So (as he is not techy at all) I told him to not touch it, shut it off, and leave it for me to tinker with.

So here's what I did.

Turned it on, and the same thing happened.  All white screen, and I can hear the computer starting up and logging on through the speakers.  No cursor, just all white screen without any change.

So....I thought it might be the video card.  Took it out, started it up and connected to the other monitor port with an RGB cable, and same thing happened.  So then I hooked up the RGB to TV, and no signal.  Put the video card back in, connected RGB to TV, no signal.  Hooked up RGB cable from my laptop to the TV, and worked fine.

So, I'm not sure what to do next.  I don't think it's the monitor, so suggestions?

I searched and saw stuff about that virus that causes white screen, but it seems to do it after start up....my screen is white/blank from the very second I turn on my computer.

Suggestions?  

Amy


Edited by hamluis, 22 April 2014 - 08:12 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 Roodo

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Posted 22 April 2014 - 02:25 PM

Have you tried safe mode?



#3 OldPhil

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Posted 22 April 2014 - 04:03 PM

+1 on Safe Mode!  If you can get in there you may be able to roll the driver back or restore to a day earlier.


Honesty & Integrity Above All!





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