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Posted 21 April 2014 - 05:10 PM
Posted 21 April 2014 - 06:19 PM
First of all - welcome to BC !
It sounds like something has gone wrong with the re-set operation. Your simplest cure is to repeat the re-set to factory settings operation. You won't lose anything by doing this and it may well work the second time.
If it doesn't, post back.
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