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ZeroAccess Detection and Removal Help


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12 replies to this topic

#1 BikerTrashBroc

BikerTrashBroc

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  • Local time:02:47 AM

Posted 21 April 2014 - 12:21 PM

I have been notified by CenturyLink twice now that I have a computer infected with the ZeroAccess virus and need to remove it or I may lose my internet access.  I have purchased Kaspersky Pure 3.0 and installed it.  I have ran the Microsoft Security Scanner, TDSSKiller, AdAware and Malwarebits.  None of these have found the virus/trojan to be on my machine so I am really confused.  Their techs are telling me that I will need to reinstall my Operating System and I wanted to get some advice before I go that route.

 

I am attaching my DDS information to see if someone can help me shine some light on if I am infected since nothing has shown up in any scans that I have done thus far.

 

Thank You!

 

Broc

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17041  BrowserJavaVersion: 10.51.2
Run by BikerTrashBroc at 11:09:49 on 2014-04-21
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.12270.8847 [GMT -6:00]
.
AV: Kaspersky PURE 3.0 *Enabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: Kaspersky PURE 3.0 *Enabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Kaspersky PURE 3.0 *Enabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files (x86)\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exe
C:\Program Files (x86)\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files (x86)\CyberLink\PowerDVD13\Kernel\DMS\CLMSMonitorServicePDVD13.exe
C:\Program Files (x86)\CyberLink\PowerDVD13\Kernel\DMS\CLMSServerPDVD13.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Windows\SysWOW64\QosServM.exe
C:\Program Files\Microsoft SQL Server\MSSQL11.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Microsoft SQL Server\MSRS11.SQLEXPRESS\Reporting Services\ReportServer\bin\ReportingServicesService.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Microsoft SQL Server\MSSQL11.SQLEXPRESS\MSSQL\Binn\fdlauncher.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Microsoft SQL Server\MSSQL11.SQLEXPRESS\MSSQL\Binn\fdhost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\explorer.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe
C:\PROGRA~2\KASPER~1\KASPER~1.0\KASPER~2\stpass.exe
C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\ProgramData\HP Photo Creations\Communicator.exe
C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskhost.exe
C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/
BHO: Kaspersky Passsword Manager Toolbar: {215BA832-75A3-426E-A4FC-7C5B58CE6A10} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\Kaspersky Password Manager\spIEBho.dll
BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: WebEx Productivity Tools: {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - C:\Program Files (x86)\WebEx\Productivity Tools\ptonecli.dll
BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\OnlineBanking\online_banking_bho.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\UrlAdvisor\klwtbbho.dll
BHO: AvayaIEHlprObj Class: {E6DF0B46-7D6F-407A-A6A2-62D17A021A9A} - 
TB: WebEx Productivity Tools: {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - C:\Program Files (x86)\WebEx\Productivity Tools\ptonecli.dll
TB: Kaspersky Passsword Manager Toolbar: {215BA832-75A3-426E-A4FC-7C5B58CE6A10} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\Kaspersky Password Manager\spIEBho.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Actual Multiple Monitors] "C:\Program Files (x86)\Actual Multiple Monitors\ActualMultipleMonitorsCenter.exe"
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [Xvid] C:\Program Files (x86)\Xvid\CheckUpdate.exe
uRun: [PTIM.exe] C:\Program Files (x86)\WebEx\Productivity Tools\PTIM.exe
uRun: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
mRun: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
mRun: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [BSDAppUpdater] C:\Program Files (x86)\Common Files\BSD\AppUpdater\BSDChecker.exe
mRun: [dcmsvc] C:\Program Files (x86)\dcmsvc\dcmsvc.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun: [DivXMediaServer] C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [PowerDVD13Agent] "C:\Program Files (x86)\CyberLink\PowerDVD13\PowerDVD13Agent.exe"
mRun: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
dRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AUDIBL~1.LNK - C:\Program Files (x86)\Audible\Bin\AudibleDownloadHelper.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Kaspersky PURE - C:\PROGRA~2\KASPER~1\KASPER~1.0\KASPER~2\spIEBho.dll/616
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\UrlAdvisor\klwtbbho.dll
DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} - hxxp://amhvi01/viewer/activeXViewer/activexviewer.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP31-13320/webex/ieatgpc1.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15117/CTPID.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{6055A96A-FCAE-49D9-89A0-B182A2573B9E} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: {16664848-0E00-11D2-8059-000000000000} - <orphaned>
x64-BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>
x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: WebEx Productivity Tools: {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - C:\Program Files (x86)\WebEx\Productivity Tools\ptonecli64.dll
x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\OnlineBanking\online_banking_bho.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-TB: WebEx Productivity Tools: {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - C:\Program Files (x86)\WebEx\Productivity Tools\ptonecli64.dll
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [IntelliType Pro] "C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe"
x64-Run: [IntelliPoint] "C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe"
x64-Run: [TuneClone] C:\Program Files\TuneClone\TuneClone.exe /silence
x64-Run: [BoxSync] "c:\Program Files\Box\Box Sync\BoxSync.exe" -m
x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\BikerTrashBroc\AppData\Roaming\Mozilla\Firefox\Profiles\4siuvf2c.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\KASPER~1\KASPER~1.0\KASPER~2\npKPMAutofill.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.23.9\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Visan\plugins\npRLSecurePluginLayer.dll
FF - plugin: C:\Users\BikerTrashBroc\AppData\Local\Google\Update\1.3.23.9\npGoogleUpdate3.dll
FF - plugin: C:\Users\BikerTrashBroc\AppData\Roaming\Mozilla\Firefox\Profiles\4siuvf2c.default\extensions\{9EB34849-81D3-4841-939D-666D522B889A}\plugins\npSlingPlayer.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_77.dll
.
============= SERVICES / DRIVERS ===============
.
R0 CSCrySec;InfoWatch Encrypt Sector Library driver;C:\Windows\System32\drivers\CSCrySec.sys [2014-4-6 84536]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-6-20 55856]
R0 tclondrv;tclondrv;C:\Windows\System32\drivers\tclondrv.sys [2013-2-10 26856]
R1 CSVirtualDiskDrv;InfoWatch Virtual Disk driver;C:\Windows\System32\drivers\CSVirtualDiskDrv.sys [2014-4-6 66616]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2012-8-2 29792]
R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2013-11-11 54368]
R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2013-11-11 178448]
R2 {09F57980-3432-4AFC-957D-27AC45FAE1F5};Power Control [2013/04/14 14:09:33];C:\Program Files (x86)\CyberLink\PowerDVD13\Common\NavFilter\000.fcl [2013-3-19 130320]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-6-21 203776]
R2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe [2013-11-11 356128]
R2 CSObjectsSrv;CryptoStorage control service;C:\Program Files (x86)\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exe [2013-9-25 818888]
R2 CyberLink PowerDVD 13 Media Server Monitor Service;CyberLink PowerDVD 13 Media Server Monitor Service;C:\Program Files (x86)\CyberLink\PowerDVD13\Kernel\DMS\CLMSMonitorServicePDVD13.exe [2013-4-14 77576]
R2 CyberLink PowerDVD 13 Media Server Service;CyberLink PowerDVD 13 Media Server Service;C:\Program Files (x86)\CyberLink\PowerDVD13\Kernel\DMS\CLMSServerPDVD13.exe [2013-4-14 323336]
R2 Garmin Core Update Service;Garmin Core Update Service;C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-8-22 220504]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-6-20 13336]
R2 monblanking;monblanking;C:\Windows\System32\drivers\monblanking.sys [2013-5-14 34960]
R2 ReportServer$SQLEXPRESS;SQL Server Reporting Services (SQLEXPRESS);C:\Program Files\Microsoft SQL Server\MSRS11.SQLEXPRESS\Reporting Services\ReportServer\bin\ReportingServicesService.exe [2012-6-12 2348472]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-6-20 1692480]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-6-21 116752]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-6-21 406056]
R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2013-11-11 29280]
R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2013-11-11 29280]
R3 MSSQLFDLauncher$SQLEXPRESS;SQL Full-text Filter Daemon Launcher (SQLEXPRESS);C:\Program Files\Microsoft SQL Server\MSSQL11.SQLEXPRESS\MSSQL\Binn\fdlauncher.exe [2012-2-11 49752]
R3 t3;Sound Blaster X-Fi Xtreme Audio;C:\Windows\System32\drivers\t3.sys [2011-6-20 639512]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S2 CLKMSVC10_9EC60124;CyberLink Product - 2011/06/20 23:47:51;C:\Program Files (x86)\CyberLink\PowerDVD9\NavFilter\kmsvc.exe [2010-10-26 236016]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 BoxSyncUpdateService;Box Sync Update Service;C:\Program Files\Box\Box Sync\SyncUpdaterService.exe [2013-12-26 21504]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-6-20 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-6-20 79360]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-4-12 111616]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2011-6-21 158976]
S3 McAWFwk;McAfee Activation Service;c:\PROGRA~1\mcafee\msc\mcawfwk.exe --> c:\PROGRA~1\mcafee\msc\mcawfwk.exe [?]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-7 19456]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 Te.Service;Te.Service;C:\Program Files (x86)\Windows Kits\8.0\Testing\Runtimes\TAEF\Wex.Services.exe [2012-7-25 126976]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-11-7 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-11-7 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-6-28 1255736]
S4 RsFx0200;RsFx0200 Driver;C:\Windows\System32\drivers\RsFx0200.sys [2012-2-11 334936]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);C:\Program Files\Microsoft SQL Server\MSSQL11.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [2012-6-12 608696]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-04-21 16:33:38 -------- d-----w- C:\$RECYCLE.BIN
2014-04-21 16:07:59 98816 ----a-w- C:\Windows\sed.exe
2014-04-21 16:07:59 256000 ----a-w- C:\Windows\PEV.exe
2014-04-21 16:07:59 208896 ----a-w- C:\Windows\MBR.exe
2014-04-18 18:21:19 10651704 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D838383E-E265-49AE-A087-51D5C0327CDF}\mpengine.dll
2014-04-14 17:49:32 -------- d-sh--w- C:\Users\BikerTrashBroc\AppData\Local\EmieUserList
2014-04-14 17:49:32 -------- d-sh--w- C:\Users\BikerTrashBroc\AppData\Local\EmieSiteList
2014-04-09 18:43:16 27584 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2014-04-06 15:49:56 -------- d-----w- C:\Users\BikerTrashBroc\AppData\Roaming\Kaspersky Lab
2014-04-06 15:42:23 64856 ----a-w- C:\Windows\System32\klfphc.dll
2014-04-06 15:42:00 66616 ----a-w- C:\Windows\System32\drivers\CSVirtualDiskDrv.sys
2014-04-06 15:41:58 84536 ----a-w- C:\Windows\System32\drivers\CSCrySec.sys
2014-04-06 15:41:29 -------- d-----w- C:\Windows\ELAMBKUP
2014-04-06 15:41:26 -------- d-----w- C:\Program Files (x86)\Common Files\InfoWatch
2014-04-06 15:41:25 -------- d-----w- C:\ProgramData\Kaspersky Lab
2014-04-06 15:41:25 -------- d-----w- C:\Program Files (x86)\Kaspersky Lab
2014-04-06 15:40:51 90208 ----a-w- C:\Windows\System32\drivers\klflt.sys
.
==================== Find3M  ====================
.
2014-04-06 16:05:15 458336 ----a-w- C:\Windows\System32\drivers\kl1.sys
2014-04-06 16:05:15 29792 ----a-w- C:\Windows\System32\drivers\klim6.sys
2014-03-31 15:35:08 270496 ------w- C:\Windows\System32\MpSigStub.exe
2014-03-11 19:06:09 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-11 19:06:09 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-03-06 09:32:16 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-03-06 09:31:33 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-06 08:59:04 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-06 08:57:34 548352 ----a-w- C:\Windows\System32\vbscript.dll
2014-03-06 08:57:20 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-06 08:32:07 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-03-06 08:29:40 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-06 08:29:14 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-06 08:28:15 752640 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-06 08:15:54 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-06 08:11:41 5784064 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-06 08:02:34 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-06 08:02:33 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-03-06 08:01:01 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-06 07:56:43 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-03-06 07:46:36 4254720 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-06 07:38:13 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-06 07:36:40 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-06 07:13:43 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-03-06 07:11:15 2043904 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-06 06:40:39 1967104 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-06 06:22:40 2260480 ----a-w- C:\Windows\System32\wininet.dll
2014-03-06 05:41:49 1789440 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-03-04 09:44:21 362496 ----a-w- C:\Windows\System32\wow64win.dll
2014-03-04 09:44:21 243712 ----a-w- C:\Windows\System32\wow64.dll
2014-03-04 09:44:21 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2014-03-04 09:44:03 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2014-03-04 09:17:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2014-03-04 09:17:05 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2014-03-04 09:16:54 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2014-03-04 09:16:18 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2014-03-04 08:09:30 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2014-03-04 08:09:29 2048 ----a-w- C:\Windows\SysWow64\user.exe
2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-02-04 02:35:56 190912 ----a-w- C:\Windows\System32\drivers\storport.sys
2014-02-04 02:35:49 274880 ----a-w- C:\Windows\System32\drivers\msiscsi.sys
2014-02-04 02:32:22 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2014-02-04 02:32:12 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-02-04 02:28:36 2048 ----a-w- C:\Windows\System32\iologmsg.dll
2014-02-04 02:04:22 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2014-02-04 02:04:11 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-02-04 02:00:39 2048 ----a-w- C:\Windows\SysWow64\iologmsg.dll
2014-01-30 14:37:06 131416 ----a-w- C:\Windows\System32\gotomon_x64.dll
2014-01-30 14:23:32 34960 ----a-w- C:\Windows\System32\drivers\monblanking.sys
2014-01-29 02:32:18 484864 ----a-w- C:\Windows\System32\wer.dll
2014-01-29 02:06:47 381440 ----a-w- C:\Windows\SysWow64\wer.dll
2014-01-28 02:32:46 228864 ----a-w- C:\Windows\System32\wwansvc.dll
2014-01-24 02:37:55 1684928 ----a-w- C:\Windows\System32\drivers\ntfs.sys
.
============= FINISH: 11:12:45.42 ===============
 

Attached Files


Edited by BikerTrashBroc, 21 April 2014 - 12:23 PM.


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#2 TB-Psychotic

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Posted 22 April 2014 - 07:31 AM

Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

 

 

 

Please upload C:\combofix.txt


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#3 BikerTrashBroc

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Posted 22 April 2014 - 08:23 AM

I am attaching the combofix.txt file as requested.  As an FYI, I had to pause AV protection to run this initially.  That is why you see that the Kaspersky Pure was disabled in the log.

 

Thank you for your response!

Attached Files


Edited by BikerTrashBroc, 22 April 2014 - 08:24 AM.


#4 TB-Psychotic

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Posted 22 April 2014 - 09:35 AM

Full System Scan with Malwarebytes Antimalware

  • If not existing, please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.


If the program is already installed:
  • Run Malwarebytes Antimalware
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

 

Scan with ESET Online Scan

Please go to here to run the online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click Scan
  • Wait for the scan to finish
  • If any threats were found, click the 'List of found threats' , then click Export to text file....
  • Save it to your desktop, then please copy and paste that log as a reply to this topic.


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#5 BikerTrashBroc

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Posted 22 April 2014 - 11:12 PM

Scan log from MBAM

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 4/22/2014
Scan Time: 10:11:18 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.04.22.05
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: BikerTrashBroc
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 405108
Time Elapsed: 7 hr, 29 min, 18 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 1
PUP.Optional.InstallBrain.A, HKLM\SOFTWARE\WOW6432NODE\InstallIQ, Quarantined, [aab39c91daa163d3a55e2457d72bd927], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.CrossRider.A, C:\Users\BikerTrashBroc\AppData\Roaming\Mozilla\Firefox\Profiles\4siuvf2c.default\prefs.js, Good: (), Bad: (user_pref("extensions.crossrider.bic", "13c98217d953d65610594c595c3dd4d0");), Replaced,[72ebdb52c7b450e62964520454b09868]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#6 TB-Psychotic

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Posted 23 April 2014 - 04:54 AM

Please proceed with ESET.


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#7 BikerTrashBroc

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Posted 23 April 2014 - 08:35 AM

Log from ESET:

 

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application


#8 TB-Psychotic

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Posted 23 April 2014 - 09:13 AM

Then we can do the cleanup - if you are facing any issues, report that immediately.

Delete junk with adwCleaner


Please download AdwCleaner to your desktop.


  • Run adwcleaner.exe
  • Hit Scan and wait for the scan to finish.
  • Confirm the message but don´t uncheck anything.
  • Hit Clean
  • When the run is finished, it will open up a text file
  • Please post its contents within your next reply
  • You´ll find the log file at C:\AdwCleaner[S1].txt also




Delete junk with JRT

thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.




SecurityCheck

Reboot your system before starting!

Please download SecurityCheck: LINK1 LINK2

  • Save it to your desktop, start it and follow the instructions in the window.
  • After the scan finished the (checkup.txt) will open. Copy its content to your thread.


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#9 BikerTrashBroc

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Posted 23 April 2014 - 12:40 PM

AdwCleaner log:

 

# AdwCleaner v3.201 - Report created 23/04/2014 at 10:27:31
# Updated 22/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : BikerTrashBroc - BARNEYGUMBLE
# Running from : C:\Users\BikerTrashBroc\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files (x86)\RewardsArcadeSuite
Folder Deleted : C:\Users\BikerTrashBroc\.android
Folder Deleted : C:\Users\BikerTrashBroc\AppData\Local\vghd
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{065C1A21-97F8-45FB-A9F0-861B60FACEC8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3204358F-5904-46A6-841F-D6B5BE3EF4E3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3AE67737-0E3E-44AA-AA5E-46A68BF017FF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3EE5B726-044A-48D2-AA7B-049BD9A0F62A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60FBBE03-57FF-49D8-B38E-053D3F489825}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6A5182F1-C0B8-42B8-96CC-7F329CD46913}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C153418-8E4D-4FAF-AF27-5201E38463A7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A26A2F05-AC4D-4A1E-9531-9125F7309B78}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5D6240-7DF0-435D-9B9B-F8586A99DE86}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F343045E-E20A-46E1-82D8-9962C43EFC9E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FBB360DC-CB6C-4D6A-808A-2C773151BFFF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FFD7DDAC-EC28-42A5-8D39-917B9078604B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\Freeze.com
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Mozilla Firefox v28.0 (en-US)
 
[ File : C:\Users\BikerTrashBroc\AppData\Roaming\Mozilla\Firefox\Profiles\4siuvf2c.default\prefs.js ]
 
Line Deleted : user_pref("extensions.crossrider.bic", "13c98217d953d65610594c595c3dd4d0");
 
-\\ Google Chrome v
 
[ File : C:\Users\BikerTrashBroc\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [3545 octets] - [23/04/2014 10:24:47]
AdwCleaner[S0].txt - [3358 octets] - [23/04/2014 10:27:31]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3418 octets] ##########

JRT log:

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by BikerTrashBroc on Wed 04/23/2014 at 10:35:29.66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011441193}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011441193}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\BikerTrashBroc\appdata\locallow\boost_interprocess"
Successfully deleted: [Empty Folder] C:\Users\BikerTrashBroc\appdata\local\{1476FC4F-81A7-4FBA-A122-55540DE3EE7F}
Successfully deleted: [Empty Folder] C:\Users\BikerTrashBroc\appdata\local\{16FD219A-223D-49D3-8D52-FC8BE5B5781C}
Successfully deleted: [Empty Folder] C:\Users\BikerTrashBroc\appdata\local\{6EA74EA3-5771-4E5F-8145-0C405BD61A69}
Successfully deleted: [Empty Folder] C:\Users\BikerTrashBroc\appdata\local\{AEED4DB3-D06F-45BF-9D16-52C98FAF3D58}
Successfully deleted: [Empty Folder] C:\Users\BikerTrashBroc\appdata\local\{AFE2BF78-CE85-4796-9EEA-C72887BDF085}
Successfully deleted: [Empty Folder] C:\Users\BikerTrashBroc\appdata\local\{C920F640-5097-4032-B7CB-FFBB1F660031}
Successfully deleted: [Empty Folder] C:\Users\BikerTrashBroc\appdata\local\{CBA65090-14AA-4030-8158-F8F5C79CEC8B}
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\BikerTrashBroc\AppData\Roaming\mozilla\firefox\profiles\4siuvf2c.default\minidumps [22 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 04/23/2014 at 10:41:01.97
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SecurityCheck log:

 

 Results of screen317's Security Check version 0.99.82  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Disabled!  
Kaspersky PURE 3.0   
 Antivirus up to date!  (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 51  
 Visual Studio Extensions for Windows Library for JavaScript 
 Java version out of Date! 
  Adobe Flash Player 12.0.0.77 Flash Player out of Date!  
 Adobe Reader 10.1.9 Adobe Reader out of Date!  
 Mozilla Firefox (28.0) 
 Google Chrome 33.0.1750.154  
 Google Chrome 34.0.1847.116  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Kaspersky Lab Kaspersky PURE 3.0 avp.exe  
 Kaspersky Lab Kaspersky PURE 3.0 x64 wmi64.exe 
 Kaspersky Lab Kaspersky PURE 3.0 avp.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 


#10 TB-Psychotic

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Posted 24 April 2014 - 03:22 AM

Your system is clean now! :)

 

 

 

Java runtime Environment out of date

Your Java runtime environment is outdated. We will fix this.

  • Get the actual JRE from here
  • Save jxpiinstall.exe to your desktop
  • Close all running programs, especially your browser(s)
  • Run jxpiinstall.exe. This will download the newest JRE installer and install the software
  • when finished, go to
    Start-->control panel-->add/remove programs and remove all older Java versions. (if existing)
  • When finished, reboot your computer.

After the reboot
  • Open control panel again and click the java symbol.
  • Click Settings under Temporary Internet Files.
    The Temporary Files Settings dialog box appears.
  • Click Delete Files.
    The Delete Temporary Files dialog box appears
  • Click OK on Delete Temporary Files window.
  • Click OK again.

 

 

 

 

Adobe Flash Player out of date

Your Adobe flash player is outdated. We will fix this.

  • Get the actual player from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered.
  • Click upon Start-->control panel-->add/remove programs.
  • Search for and remove any older reader versions.

 

 

 

 

Adobe Reader out of date

Your Adobe Reader is outdated. We will fix this.


  • Get the actual software from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered.
  • Run setup and follow the instructions.
  • Click upon Start-->control panel-->add/remove programs.
  • Search for and remove any older reader versions.

 

 

 

 

Uninstall our tools using delfix

Please follow these steps in order:

  • In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button.
  • In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed.
  • In any case please download delfix to your desktop.
    • Close all other programms and start delfix.
    • Please check all the boxes and run the tool.
    • delfix will now delete all found traces of our removal process
  • If there is still something left please delete it manualy.




Delete System Restore Points

To ensure your System Restore Points are free of malware, we will delete all of them but the most recent or create a new one.

On Windows Vista: Please follow these instructions to delete all but the most common System Protection Restore Points.
On Windows 7/8: Please follow these instructions to delete all but the most common System Protection Restore Points.
On Windows XP: Please follow these instructions to delete all but the most common System Protection Restore Points.

 

 

 

 

Recommendations: How to protect yourself

  • System Updates
    Please ensure to have automatic updates activated in your control panel.
    For further information and a tutorial, see this Microsoft Support article.
  • Protection
    What you need is one (not more) virus scanner with background protection. Additionally I recommend a special malware scanner to run on demand weekly.
    Personally I am using avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer good protection for free.
    • To keep your browser free of advertising, you may install the Adblock Plus browser extension.
      It will filter unwanted advertising out of the website´s content.
    • To protect yourself from accidentally visiting malicious web sites, install the Web of Trust (WOT) browser extension.
      It will display a green (safe), yellow (unknown) or red (potentially dangerous) icon for a visited website within your browser.
      In addition, before accessing a dangerous classified web site, a warning screen is displayed.

  • Up to date Software
    Keep your Windows and your third party software up to date. The easiest way to get infected is an outdated windows, followed by: browser(s) (including add-ons and plug-ins), Adobe Flash Player and Adobe Reader, Java Runtime Environment, your antivirus program and so on. These links may help you to check:

  • Backup
    Hardware issues, malware, fire, lightning strike: There is a long list of different ways to loose all your data. Back up your files regularly. Use the windows internal backup function or a third party tool and save your data onto an external hard drive, cloud storage, optical media like CDs or DVDs or (if available) a professional network backup system.
  • Behaviour
    The commonest error when using a computer is "error 80" - what means that the error is located about 80cm in front of the monitor. This is a common joke between IT support technicians but it shows that all the safety mechanisms won´t help if you aren´t careful enough.
    • While surfing the internet, don´t click on anything you don´t know. In the worst case, it infects your system with malware.
    • Watch your step in social networks! Many cyber criminals use them to spread malware, mine personal pata (to be sold to advertising companies, for example) or simply do damage to other users. Even if a received hyperlink within a message seems to be coming from one of your friends, have a closer look. In addition, don´t click everything.
    • When installing software, have a look to each of the setup windows and uncheck any additional toolbars or free programs that may be offered additionally. Most of today´s setup procedures contain potentially unwanted programs so keep them off your system.
    • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
      They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#11 BikerTrashBroc

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Posted 24 April 2014 - 09:00 AM

Thank you very much for your help!



#12 TB-Psychotic

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Posted 24 April 2014 - 09:53 AM

You´re welcome! :)


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#13 TB-Psychotic

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Posted 24 April 2014 - 09:53 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)




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