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Upgrading from Windows Xp to Vista Issues - Need help


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#1 htoniv

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Posted 21 April 2014 - 11:18 AM

Good Morning everyone,

 

I was refered by a friend to this website to seek advice and help with my issues

 

 

Our company has a few hundred pc's that need to be upgraded to windows 7 from currently Windows Xp Sp3.

We need to perform the upgrade process as there is just too many applications and drivers for the different departments and thier needs

 

We formulated the plan to upgrade to Vista Buisness --> Windows 7 Pro. (This can be done according to microsoft)

 

Last week we have been trying to install Vista Buisness (32bit) on these machines but we have encountered an issue where the process stops at 64% on compleating installation, at this time the pc restarts and rolls back to XP. It doesnt necessarily state why the upgrade failed but rather to check with the upgrade advisor(which are not that great btw).

 

- We know these machines are capable to upgrade to windows 7 as they are windows 7 ready to begin with but were imaged with XP.

 

After removing applications and drivers one by one which includded some of the core applications we needed and our anti virus program, the upgrade still failed at 64%

- Then on Friday i took a 'STOCK IMAGE' pc out of a box brand new and performed the upgrade and i was able to upgrade it to vista without any problem.


So i am not so what is causing the issue with the other pcs, i suspect it may be with one of the windows updates that were installed on the other machines, if so i need to find out which one and uninstall it.

 

Has anyone else come to a similar situation that is able to help me out please?

 

Let me know if you need more details.

 

Thank You

 

-Vin

 

 



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#2 htoniv

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Posted 23 April 2014 - 11:07 AM

Bumping this thread, still looking for some help.

 

Thank You



#3 Roodo

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Posted 23 April 2014 - 11:43 AM

What xp edition do you have?

And are you going from xp->vista buis.->win 7 pro?



#4 htoniv

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Posted 23 April 2014 - 11:45 AM

Xp Pro SP3, and yes to Vista Buisness - > Win 7 Pro.

 

But the issue currently is from Xp to Vista, we are stuck on that point.



#5 Roodo

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Posted 23 April 2014 - 11:59 AM

If I remember right at 62-64% windows is installing drivers at that point. This could point to an incompatable hardware issue.

Whats the make and model of the computers your updating?



#6 htoniv

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Posted 23 April 2014 - 12:16 PM

Thanks for your reply,

 

We do have a few(4-5) different model types, and we have tried with 2 different models before.

 

But currently i am trying it on Lenovo 7099-U2U( but keep in mind, on the first post i mentioned i was able to successfully upgrade to vista on a 'stock image' pc, which is ALSO the same model)

 

All of our pc;s are Lenovo's btw.



#7 Roodo

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Posted 23 April 2014 - 12:35 PM

The image I suppose could be an issue. But that out of the box pc also isn't running the same apps is it?

Is it the same age as the others just never used?



#8 htoniv

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Posted 23 April 2014 - 12:44 PM

Correct, it is the same as the others but never used. With the same image and same stock apps we need for our company. 

 

We had some other apps over the pc that was being used, but have slowly uninstalled it one by one because we suspected that was the problem, but now its up to the point where its pretty much stock too.

 

We now suspect it may be some windows updates thats causing the issue,.



#9 Roodo

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Posted 23 April 2014 - 01:09 PM

May not work but try a clean boot then install.

 

 Click the Start on your Desktop

·         Type msconfig  in the search box, and then press enter

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. 

·         On the General tab, click Selective Startup.

·         Under Selective Startup, click to clear the Load Startup Items check box

·         Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All

·         Click OK

 

When you are prompted, click Restart. Now try running your upgrade.



#10 htoniv

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Posted 23 April 2014 - 01:22 PM

May not work but try a clean boot then install.

 

 Click the Start on your Desktop

·         Type msconfig  in the search box, and then press enter

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. 

·         On the General tab, click Selective Startup.

·         Under Selective Startup, click to clear the Load Startup Items check box

·         Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All

·         Click OK

 

When you are prompted, click Restart. Now try running your upgrade.

 

 

We have actually tried this already, but no luck.



#11 Roodo

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Posted 23 April 2014 - 01:43 PM

Well I think id get really aggressive.

Update bios

Update all drivers

Remove all non essential programs (ie flash et al)

Run memtest

Remove drivers like printer



#12 cat1092

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Posted 25 April 2014 - 12:02 AM

 

- We know these machines are capable to upgrade to windows 7 as they are windows 7 ready to begin with but were imaged with XP.

In that case, can you purchase Windows 7 install media (the 3 to 5 DVD set) to upgrade these machines? Or do you need the installed software left as is?

 

I ask this because upgrade installs are a 50/50 success rate at best, many of us can't even get our Windows 8 computers to properly upgrade to 8.1 w/out issues. Clean installs has a much higher success rate, especially if the recovery media with apps & drivers are there.

 

Cat


Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 





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