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Packed.Win32.Krap.hc ISSUE WITH CPU


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2 replies to this topic

#1 zmoffice

zmoffice

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  • Local time:03:53 PM

Posted 21 April 2014 - 10:20 AM

I have a computer where the Kaspersky Anti-Virus keeps detecting Malware named Packed.Win32.Krap.hc.  It seems to have knocked that CPU of our network (no internet access), but I am unsure if that is related at this point. 

 

I know the CPU user tried to update their FLASH this morning because a Pop-up told them to do so.  The same user also tried to install Google Earth from an Internet AD.  I am thinking this is where the issue started, but who knows what else they have clicked on up to this point.

 

Thank you in advance for your help.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16521
Run by Robert at 11:07:25 on 2014-04-21
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3998.2814 [GMT -4:00]
.
AV: Kaspersky Anti-Virus *Enabled/Updated* {179979E8-273D-D14E-0543-2861940E4886}
SP: Kaspersky Anti-Virus *Enabled/Updated* {ACF8980C-0107-DEC0-3FF3-1313EF89023B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\avp.exe
C:\Program Files\Canon\imagePROGRAFStatusMonitor\cnwisam.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Windows\system32\cnwiols6.exe
C:\Program Files\Canon\LPESP\CNWILSV6.EXE
C:\Windows\SysWOW64\SAsrv.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\avpui.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\dell\DBRM\Reminder\DbrmTrayicon.exe
C:\Program Files\Canon\imagePROGRAFStatusMonitor\cnwida.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://dell13-comm.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\IEExt\OnlineBanking\online_banking_bho.dll
BHO: Adobe Acrobat Create PDF Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\IEExt\UrlAdvisor\klwtbbho.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
mRun: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\IMAGEP~1.LNK - C:\Program Files\Canon\imagePROGRAFStatusMonitor\cnwism.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:28
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\IEExt\UrlAdvisor\klwtbbho.dll
LSP: C:\Windows\System32\AdpeakProxy.dll
TCP: NameServer = 192.168.1.2 192.168.1.3
TCP: Interfaces\{123B5F03-3BEB-4FE4-972B-5E1DF8FEC8D0} : DHCPNameServer = 192.168.1.2 192.168.1.3
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\x64\IEExt\OnlineBanking\online_banking_bho.dll
x64-BHO: Adobe Acrobat Create PDF Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll
x64-TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe
x64-Run: [CnwiDeviceAgent] C:\Program Files\Canon\imagePROGRAFStatusMonitor\cnwida.exe
x64-Run: [Autodesk Sync] C:\Program Files\Autodesk\Autodesk Sync\AdSync.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-RunOnce: [DBRMTray] C:\Dell\DBRM\Reminder\TrayApp.exe
x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2013-10-8 29792]
R1 klpd;klpd;C:\Windows\System32\drivers\klpd.sys [2013-4-12 15456]
R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2013-5-14 55904]
R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2013-6-6 178272]
R2 Autodesk Content Service;Autodesk Content Service;C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe [2012-1-31 19232]
R2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\avp.exe [2013-10-8 214512]
R2 Canon imagePROGRAF Status Monitor;Canon imagePROGRAF Status Monitor;C:\Program Files\Canon\imagePROGRAFStatusMonitor\cnwisam.exe -service --> C:\Program Files\Canon\imagePROGRAFStatusMonitor\cnwisam.exe -service [?]
R2 ClickToRunSvc;Microsoft Office ClickToRun Service;C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe [2014-3-25 2211000]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2013-5-11 733696]
R2 iPFDeviceAgentService;iPF Device Agent Service;C:\Windows\System32\cnwiols6.exe [2013-9-10 210944]
R2 LPESPSVC;Canon Large Format Printer Extended Survey Program;C:\Program Files\Canon\LPESP\cnwilsv6.exe [2013-9-10 100176]
R2 SAService;Conexant SmartAudio service;C:\Windows\System32\SAsrv.exe --> C:\Windows\System32\SAsrv.exe [?]
R3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe [2013-11-11 169752]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2013-11-11 342528]
R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2013-10-8 29280]
R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2013-10-8 29280]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-7-24 539240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2013-3-13 187912]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-7-24 169432]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2013-9-10 1432400]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2013-7-24 57856]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-9-12 1512448]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-3-13 111616]
S3 Intel® Capability Licensing Service TCP IP Interface;Intel® Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2013-5-11 822232]
S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-9-17 1255736]
S4 klflt;klflt;C:\Windows\System32\drivers\klflt.sys [2014-1-30 115296]
.
=============== File Associations ===============
.
FileExt: .scr: AutoCADLTScriptFile=C:\Windows\System32\notepad.exe "%1"
.
=============== Created Last 30 ================
.
2014-04-21 15:04:53 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{22D0161E-75CD-46B5-803E-3E677B2DEDFE}\offreg.dll
2014-04-21 13:04:18 119512 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-04-21 13:04:07 88280 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-04-21 13:04:07 63192 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-04-21 13:04:07 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-04-21 13:04:07 -------- d-----w- C:\ProgramData\Malwarebytes
2014-04-21 13:04:07 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-04-21 13:03:47 -------- d-----w- C:\Users\Robert\AppData\Local\Programs
2014-04-21 12:45:38 -------- d-----w- C:\Windows\System32\MRT
2014-04-18 12:47:13 10651704 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{22D0161E-75CD-46B5-803E-3E677B2DEDFE}\mpengine.dll
2014-04-11 08:15:21 99288 ----a-w- C:\Windows\System32\drivers\TeeDriverx64.sys
2014-04-11 08:15:21 1795952 ----a-w- C:\Windows\System32\WdfCoInstaller01011.dll
2014-04-09 12:35:15 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-04-09 12:35:15 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
.
==================== Find3M  ====================
.
2014-03-31 13:35:08 270496 ------w- C:\Windows\System32\MpSigStub.exe
2014-03-24 12:29:57 115296 ----a-w- C:\Windows\System32\drivers\klflt.sys
2014-03-04 09:44:21 362496 ----a-w- C:\Windows\System32\wow64win.dll
2014-03-04 09:44:21 243712 ----a-w- C:\Windows\System32\wow64.dll
2014-03-04 09:44:21 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2014-03-04 09:44:03 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2014-03-04 09:17:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2014-03-04 09:17:05 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2014-03-04 09:16:54 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2014-03-04 09:16:18 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2014-03-04 08:09:30 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2014-03-04 08:09:29 2048 ----a-w- C:\Windows\SysWow64\user.exe
2014-03-01 05:16:26 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-01 04:52:55 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-01 04:51:59 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-01 04:33:52 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-01 04:33:34 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-01 04:32:59 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-01 04:23:49 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-01 03:54:33 5768704 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-01 03:52:43 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-01 03:51:53 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-01 03:38:26 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-01 03:37:35 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-01 03:35:11 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-01 03:14:15 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-01 03:10:28 2334208 ----a-w- C:\Windows\System32\wininet.dll
2014-03-01 03:00:08 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-01 02:32:16 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-02-18 14:05:28 29280 ----a-w- C:\Windows\System32\drivers\klkbdflt.sys
2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-02-04 02:37:35 27584 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2014-02-04 02:35:56 190912 ----a-w- C:\Windows\System32\drivers\storport.sys
2014-02-04 02:35:49 274880 ----a-w- C:\Windows\System32\drivers\msiscsi.sys
2014-02-04 02:32:22 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2014-02-04 02:32:12 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-02-04 02:28:36 2048 ----a-w- C:\Windows\System32\iologmsg.dll
2014-02-04 02:04:22 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2014-02-04 02:04:11 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-02-04 02:00:39 2048 ----a-w- C:\Windows\SysWow64\iologmsg.dll
2014-01-30 18:23:11 178272 ----a-w- C:\Windows\System32\drivers\kneps.sys
2014-01-30 18:23:10 458336 ----a-w- C:\Windows\System32\drivers\kl1.sys
2014-01-29 02:32:18 484864 ----a-w- C:\Windows\System32\wer.dll
2014-01-29 02:06:47 381440 ----a-w- C:\Windows\SysWow64\wer.dll
2014-01-28 02:32:46 228864 ----a-w- C:\Windows\System32\wwansvc.dll
2014-01-24 02:37:55 1684928 ----a-w- C:\Windows\System32\drivers\ntfs.sys
.
============= FINISH: 11:07:57.70 ===============
 



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#2 nasdaq

nasdaq

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Posted 26 April 2014 - 08:22 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.

Let me know what problem persists.

#3 nasdaq

nasdaq

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Posted 02 May 2014 - 06:39 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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