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How can I tell if I have the Google Redirect Virus?


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#1 mediamayven

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Posted 20 April 2014 - 04:41 AM

I primarily use Firefox as my browser of choice and notice that sites I try to link to will go instead to the home page of the site every time I also use Google DNS. I think I may have the so-called Google Redirect Virus but  I'm not sure. Malware Bytes Pro has continuously found MySearchDial.A, has quarantined and deleted it but it continuous to show up in a Malware Bytes scan. I've tried locating MySearchDial to delete it but am unable to locate the file source. How can I permanently remove MySearchDial from both my computers?

 

Thank you very much. Any help or guidance on this matter is greatly appreciated.

 

Marc Gold

 

I just finished scanning my computer with Malware Bytes Premium and they have once again found this malware. How can I get to remove this permanently?

 

PUP.Optional.MySearchDial.A  

C:\Users\Marc\AppData\Local\Google\Chrome\UserData\Default\Preferences

 

I had found this very same file on my other computer and so completely deleted Google Chrome and reinstalled it. 

 

Should I do the same for this computer as well?

 

Thank you very much.


Edited by mediamayven, 20 April 2014 - 05:06 AM.


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#2 buddy215

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Posted 20 April 2014 - 05:09 AM

So, if you right click on this page, your topic page, and choose to bookmark it, when you later click on that link

in your bookmarks it doesn't take you back to your topic but instead takes you to BC's home page. Do I have that

right?  Instead of this page...How can I tell if I have the Google Redirect Virus? - Windows 7  you see this page...

Bleeping Computer - Technical Support and Computer Help ?

 

See what these scans will find: Post the results back here.

download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
You will be prompted to restart your computer. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

  • download MiniToolBox, save it to your desktop and run it.
    Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Cleanup the temporary files, logs, cookies, etc. using CCleaner. Use the default settings. Pay close attention while installing and

UNcheck offers of toolbars such as Yahoo. No need to use the Registry Cleaner and it has the potential to cause a problem.

CCleaner - PC Optimization and Cleaning - Free Download


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 mediamayven

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Posted 02 May 2014 - 09:27 AM

I  am about to follow through on the directions and will report back asap.

 

Thank you very much for your help and guidance.



#4 mediamayven

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Posted 05 May 2014 - 03:33 PM

# AdwCleaner v3.207 - Report created 05/05/2014 at 16:09:23
# Updated 05/05/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Michael - MICHAEL-PC
# Running from : C:\Users\Michael\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files (x86)\Secure Speed Dial
Folder Deleted : C:\Program Files (x86)\Common Files\DVDVideoSoft\TB
Folder Deleted : C:\Users\Michael\AppData\Local\eSupport.com
Folder Deleted : C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\bopakagnckmlgajfccecajhnimjiiedh
File Deleted : C:\END
File Deleted : C:\Users\Michael\daemonprocess.txt
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Key Deleted : HKCU\Software\Classes\pokki
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\updateBatBrowse_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\updateBatBrowse_RASMANCS
Key Deleted : HKCU\Software\5355df8fe534bf10
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1663C10B-0D55-438D-8496-19A3DBAEC0E4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A43DE495-3D00-47D4-9D2C-303115707939}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{88CCA982-C030-4B27-8FBC-201189970FDE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B1290521-AB01-40EB-B993-AD122BEFC9E2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D54C859C-6066-4F31-8FE0-2AAEDCAE67D7}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\powerpack
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DataMngr
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Mozilla Firefox v28.0 (en-US)
 
[ File : C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\r9qwpyk2.default\prefs.js ]
 
Line Deleted : user_pref("de.soerenrinne.googlebuttons.userlist", "Mail,Reader,Web Search,Dashboard,Google Shortcuts Settings,Plus,Voice,Image Search,YouTube,Public data explorer,Picasa Web Albums");
 
-\\ Google Chrome v33.0.1750.154
 
[ File : C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://www.foxnews.com/search-results/search?q={searchTerms}&submit=Search&ss=fn
Deleted [Startup_urls] : hxxps://mail.google.com/mail/u/0/#inbox
Deleted [Extension] : bopakagnckmlgajfccecajhnimjiiedh
Deleted [Extension] : lmnbobhffedhdhfpcjkjphcfpeeiocdn
 
*************************
 
AdwCleaner[R0].txt - [4781 octets] - [05/05/2014 16:05:22]
AdwCleaner[S0].txt - [4591 octets] - [05/05/2014 16:09:23]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4651 octets] ##########


#5 mediamayven

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Posted 05 May 2014 - 03:39 PM

Additional content pasted in from report text. ~ OB
 
Buddy 215,
Thank you very much for your help. I've provided the log files from the adwcleaner.exe scan below.

I was concerned as to downloading adwcleaner.exe downloaded adwcleaner.exe as I did not see any of the details you stated would be part of the adwecleaner.exe process such as "click on delete" or any other prompts to delete.

I downloaded the program, closing down all programs as directed simply allowed it to scan my computer after which it directed me to restart, having this report appear of which I've enclosed below. I did download MiniToolBox.exe
but did not scan my computer with any of its programs.
I wanted to get feedback from you regarding adwcleaner.exe as the program as I downloaded did not follow through on the same procedure as you said it would. I'm saying as adwcleanr.exe did not prompt me for any delete requests as you've suggested, I wanted to be sure I was doin the right thing.

Thank you very much for your help and am awaiting further directions from you as how to proceed from here.
 
End of added content. ~ OB
 
Buddy 215,
Here are the results of the Minitoolbox scan
 
Thank you very much.
 
MiniToolBox by Farbar  Version: 23-01-2014
Ran by Michael (administrator) on 05-05-2014 at 16:36:19
Running from "C:\Users\Michael\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
127.0.0.1 federalcops.com/monitoring/index.php
127.0.0.1 fbi.gov.id205780663-1135492115.v78h17.com/?flow_id=1801&195576=23074/case_id=98793
127.0.0.1 suspend.webair.com/index.php?e=404
127.0.0.1 federalcops.com/monitoring/index.php
 
========================= IP Configuration: ================================
 
NVIDIA nForce 10/100 Mbps Ethernet  = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Michael-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet 
   Physical Address. . . . . . . . . : 00-23-54-2E-3E-23
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:4860:4860::8888(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::609e:5ce3:9d66:b5d5%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, May 05, 2014 4:14:58 PM
   Lease Expires . . . . . . . . . . : Monday, May 05, 2014 5:14:58 PM
   Default Gateway . . . . . . . . . : 2001:4860:4860::8844
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 234890068
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-AB-80-B8-00-23-54-2E-3E-23
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 11:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1cae:1265:3f57:fefc(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1cae:1265:3f57:fefc%13(Preferred) 
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  8.8.8.8
 
Name:    google.com
Addresses:  2607:f8b0:4006:806::1002
 167.206.10.246
 167.206.10.222
 167.206.10.231
 167.206.10.227
 167.206.10.221
 167.206.10.241
 167.206.10.247
 167.206.10.216
 167.206.10.251
 167.206.10.236
 167.206.10.232
 167.206.10.242
 167.206.10.212
 167.206.10.226
 167.206.10.237
 167.206.10.217
 
 
Pinging google.com [167.206.12.104] with 32 bytes of data:
Request timed out.
Reply from 167.206.12.104: bytes=32 time=10ms TTL=59
 
Ping statistics for 167.206.12.104:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 10ms, Maximum = 10ms, Average = 10ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=30ms TTL=52
Reply from 98.139.183.24: bytes=32 time=37ms TTL=52
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 30ms, Maximum = 37ms, Average = 33ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...00 23 54 2e 3e 23 ......NVIDIA nForce 10/100 Mbps Ethernet 
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    276
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    276 ::/0                     2001:4860:4860::8844
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:9d38:6ab8:1cae:1265:3f57:fefc/128
                                    On-link
 11    276 2001:4860:4860::/64      On-link
 11    276 2001:4860:4860::8888/128 On-link
 11    276 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::1cae:1265:3f57:fefc/128
                                    On-link
 11    276 fe80::609e:5ce3:9d66:b5d5/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
 If Metric Network Destination      Gateway
  0 4294967295 ::/0                     2001:4860:4860::8844
===========================================================================
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/05/2014 04:16:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2014 03:35:40 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (05/05/2014 02:04:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/04/2014 01:10:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.18222, time stamp: 0x51f1ddfa
Exception code: 0xc0000005
Fault offset: 0x000000000009a809
Faulting process id: 0xfe8
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
 
Error: (05/04/2014 01:39:50 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   18 8.8.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa. PTR Michael-PC.local.
 
Error: (05/04/2014 01:39:50 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 169.254.208.53:5353   18 8.8.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa. PTR MarcBrando.local.
 
Error: (05/03/2014 03:27:05 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/01/2014 07:46:35 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   18 8.8.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa. PTR Michael-PC.local.
 
Error: (05/01/2014 07:46:35 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.3:5353   18 8.8.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa. PTR MarcBrando.local.
 
Error: (05/01/2014 03:06:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (05/05/2014 04:17:22 PM) (Source: Service Control Manager) (User: )
Description: The SBAMSvc service failed to start due to the following error: 
%%3
 
Error: (05/05/2014 04:15:03 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
lqffzi
pefxbo
tvelms
 
Error: (05/05/2014 04:15:01 PM) (Source: Service Control Manager) (User: )
Description: The SB Recovery Service service failed to start due to the following error: 
%%3
 
Error: (05/05/2014 04:15:01 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error: 
%%1058
 
Error: (05/05/2014 02:05:55 PM) (Source: Service Control Manager) (User: )
Description: The SBAMSvc service failed to start due to the following error: 
%%3
 
Error: (05/05/2014 02:03:50 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
lqffzi
pefxbo
tvelms
 
Error: (05/05/2014 02:03:48 PM) (Source: Service Control Manager) (User: )
Description: The SB Recovery Service service failed to start due to the following error: 
%%3
 
Error: (05/05/2014 02:03:48 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error: 
%%1058
 
Error: (05/04/2014 01:31:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.
 
Error: (05/03/2014 03:28:32 PM) (Source: Service Control Manager) (User: )
Description: The SBAMSvc service failed to start due to the following error: 
%%3
 
 
Microsoft Office Sessions:
=========================
Error: (05/05/2014 04:16:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2014 03:35:40 PM) (Source: SideBySide)(User: )
Description: c:\users\michael\appdata\roaming\spacetime 3d\spacetime\spacetime3d.ocxc:\users\michael\appdata\roaming\spacetime 3d\spacetime\spacetime3d.ocx9
 
Error: (05/05/2014 02:04:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/04/2014 01:10:22 PM) (Source: Application Error)(User: )
Description: explorer.exe6.1.7601.175674d672ee4SHELL32.dll6.1.7601.1822251f1ddfac0000005000000000009a809fe801cf67bbb8c09d90C:\Windows\explorer.exeC:\Windows\system32\SHELL32.dllf9520880-d3ae-11e3-a37e-0023542e3e23
 
Error: (05/04/2014 01:39:50 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   18 8.8.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa. PTR Michael-PC.local.
 
Error: (05/04/2014 01:39:50 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 169.254.208.53:5353   18 8.8.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa. PTR MarcBrando.local.
 
Error: (05/03/2014 03:27:05 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/01/2014 07:46:35 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   18 8.8.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa. PTR Michael-PC.local.
 
Error: (05/01/2014 07:46:35 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.3:5353   18 8.8.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa. PTR MarcBrando.local.
 
Error: (05/01/2014 03:06:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-04-12 21:10:23.231
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-03-23 02:41:00.627
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Michael\AppData\Local\Temp\EverestDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-03-23 02:41:00.502
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Michael\AppData\Local\Temp\EverestDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-03-23 02:41:00.112
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Lavalys\EVEREST Home Edition\kerneld.amd64 because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-03-23 02:40:59.987
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Lavalys\EVEREST Home Edition\kerneld.amd64 because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-05 22:07:35.606
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\NirSoftOpenedFilesDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-05 22:07:35.450
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\NirSoftOpenedFilesDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-10-05 00:26:40.878
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\NirSoftOpenedFilesDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-10-05 00:26:40.800
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\NirSoftOpenedFilesDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-10-05 00:24:56.483
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\NirSoftOpenedFilesDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
3DVIA player 5.0.0.20 (Version: 5.0.20)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe AIR (Version: 3.8.0.870)
Adobe Bridge 1.0 (Version: 001.000.000)
Adobe Common File Installer (Version: 1.00.0000)
Adobe Flash Player 13 ActiveX (Version: 13.0.0.206)
Adobe Flash Player 13 Plugin (Version: 13.0.0.206)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Adobe Shockwave Player 12.1 (Version: 12.1.0.150)
Adobe Stock Photos 1.0 (Version: 001.000.000)
Apple Application Support (Version: 3.0)
Apple Mobile Device Support (Version: 7.1.0.32)
Apple Software Update (Version: 2.1.3.127)
Audacity 2.0.4 (Version: 2.0.4)
AVCutty 3.4 (Version: 3.4)
Bitdefender Total Security (Version: 17.25.0.1074)
Bonjour (Version: 3.0.0.10)
CamStudio Lossless Codec v1.5 (Version: 1.5)
CamStudio version 2.6b (Version: 2.6b)
CamStudio version 2.7 (Version: 2.7)
CCleaner (Version: 4.07)
Cortona3D Viewer (Version: 7.0.188)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Defraggler (Version: 2.16)
EVEREST Home Edition v1.51
Everything 1.3.3.658 (x64)
FileMenu Tools (Version: 6.6)
GIMP 2.8.6 (Version: 2.8.6)
Gimpel3D Version 2.0
Gmail Backup
Google Chrome (Version: 33.0.1750.154)
Google Earth (Version: 6.2.2.6613)
Google Update Helper (Version: 1.3.22.5)
HD View (Version: 3.3.0)
HP Advisor (Version: 3.3.12286.3436)
HP Officejet Pro 8600 Basic Device Software (Version: 28.0.1315.0)
HP Officejet Pro 8600 Help (Version: 28.0.0)
HP Officejet Pro 8600 Product Improvement Study (Version: 28.0.1315.0)
HP Product Detection (Version: 11.15.0009)
HP Smart Print 2.1 (Version: 2.1.0.235)
HP Update (Version: 5.003.003.001)
I.R.I.S. OCR (Version: 12.3.4.0)
Imgur Uploader (Version: 1.0.0)
Inkscape 0.48.4 (Version: 0.48.4)
IrfanView (remove only) (Version: 4.37)
iSkysoft Video Converter Ultimate(Build 4.6.0.0) (Version: 4.6.0.0)
iTunes (Version: 11.1.4.62)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 16.4.3505.0912)
LockHunter 3.1, 32/64 bit
Malwarebytes Anti-Malware version 2.00.0.1000 (Version: 2.00.0.1000)
McAfee Security Scan Plus (Version: 3.8.141.11)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Expression Encoder 4 (Version: 4.0.3205.0)
Microsoft Expression Encoder 4 Screen Capture Codec (Version: 4.0.3205.0)
Microsoft Image Composite Editor (Version: 1.4.4)
Microsoft Mouse and Keyboard Center (Version: 2.2.173.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft OneDrive (Version: 17.0.4029.0217)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WorldWide Telescope (Version: 5.0.3)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)
Mozilla Maintenance Service (Version: 24.5.0)
Mozilla Thunderbird 24.5.0 (x86 en-US) (Version: 24.5.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NASA World Wind 1.4
Norton Security Scan (Version: 4.1.0.28)
NVIDIA Drivers (Version: 1.6)
Paint.NET v3.5.11 (Version: 3.61.0)
Photo Gallery (Version: 16.4.3505.0912)
PhotoScape
Picasa 3 (Version: 3.9)
QuickTime (Version: 7.74.80.86)
Realtek AC'97 Audio (Version: 5.37)
Realtek High Definition Audio Driver (Version: 6.0.1.6873)
Revo Uninstaller 1.95 (Version: 1.95)
Send To Toys v2.7
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SketchUp 2013 (Version: 13.0.4812)
SmartFTP Client (Version: 5.0.1349.0)
Software Informer 1.3.1031.0
swMSM (Version: 12.0.0.1)
Tixati
TuneUp Utilities 2014 (en-US) (Version: 14.0.1000.88)
Tweaking.com - Windows Repair (All in One) (Version: 2.1.0)
Ultimate Paint 1.91f
Unlocker 1.9.2 (Version: 1.9.2)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2553444) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
VLC media player 2.1.2 (Version: 2.1.2)
VS10Runtimex64 (Version: 1.0.0)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
Windows Media Encoder 9 Series x64 Edition
Windows Media Encoder 9 Series x64 Edition (Version: 10.0.0.3809)
WinPatrol (Version: 30.1.2014)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 54%
Total physical RAM: 4094.49 MB
Available physical RAM: 1855.38 MB
Total Pagefile: 8187.16 MB
Available Pagefile: 5442.37 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.52 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:698.54 GB) (Free:239.27 GB) NTFS
3 Drive e: (My Book) (Fixed) (Total:2794.49 GB) (Free:2313.98 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MICHAEL-PC
 
Administrator            Guest                    Michael                  
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
02-04-2014 01:20:57 Restore Operation
02-04-2014 02:47:55 Revo Uninstaller's restore point - Ultimate Paint 1.91f
02-04-2014 02:51:24 Revo Uninstaller's restore point - SlowView
02-04-2014 02:51:46 Revo Uninstaller's restore point - SlowView
02-04-2014 02:59:05 Revo Uninstaller's restore point - CamStudio version 2.7
09-04-2014 05:39:17 Restore Operation
09-04-2014 07:01:04 Windows Update
13-04-2014 07:00:40 Windows Update
17-04-2014 02:03:17 Windows Update
24-04-2014 02:57:36 Scheduled Checkpoint
26-04-2014 02:34:01 DCInstallRestorePoint
26-04-2014 04:30:43 Revo Uninstaller's restore point - SlowView
02-05-2014 07:00:35 Windows Update
 
**** End of log ****

Edited by Orange Blossom, 05 May 2014 - 03:43 PM.


#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
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  • Local time:05:16 PM

Posted 05 May 2014 - 03:43 PM

Hello, I posted this content here as believe you mis- posted it in the Reports section...

Buddy 215,
Thank you very much for your help. I've provided the log files from the adwcleaner.exe scan below.

I was concerned as to downloading adwcleaner.exe downloaded adwcleaner.exe as I did not see any of the details you stated would be part of the adwecleaner.exe process such as "click on delete" or any other prompts to delete.

I downloaded the program, closing down all programs as directed simply allowed it to scan my computer after which it directed me to restart, having this report appear of which I've enclosed below. I did download MiniToolBox.exe
but did not scan my computer with any of its programs.
I wanted to get feedback from you regarding adwcleaner.exe as the program as I downloaded did not follow through on the same procedure as you said it would. I'm saying as adwcleanr.exe did not prompt me for any delete requests as you've suggested, I wanted to be sure I was doin the right thing.

Thank you very much for your help and am awaiting further directions from you as how to proceed from here.

Results of adwcleaner.exe can.

# AdwCleaner v3.207 - Report created 05/05/2014 at 16:09:23
# Updated 05/05/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Michael - MICHAEL-PC
# Running from : C:\Users\Michael\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\Secure Speed Dial
Folder Deleted : C:\Program Files (x86)\Common Files\DVDVideoSoft\TB
Folder Deleted : C:\Users\Michael\AppData\Local\eSupport.com
Folder Deleted : C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\bopakagnckmlgajfccecajhnimjiiedh
File Deleted : C:\END
File Deleted : C:\Users\Michael\daemonprocess.txt

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Key Deleted : HKCU\Software\Classes\pokki
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\updateBatBrowse_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\updateBatBrowse_RASMANCS
Key Deleted : HKCU\Software\5355df8fe534bf10
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1663C10B-0D55-438D-8496-19A3DBAEC0E4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A43DE495-3D00-47D4-9D2C-303115707939}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{88CCA982-C030-4B27-8FBC-201189970FDE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B1290521-AB01-40EB-B993-AD122BEFC9E2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D54C859C-6066-4F31-8FE0-2AAEDCAE67D7}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\powerpack
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DataMngr

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17041


-\\ Mozilla Firefox v28.0 (en-US)

[ File : C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\r9qwpyk2.default\prefs.js ]

Line Deleted : user_pref("de.soerenrinne.googlebuttons.userlist", "Mail,Reader,Web Search,Dashboard,Google Shortcuts Settings,Plus,Voice,Image Search,YouTube,Public data explorer,Picasa Web Albums");

-\\ Google Chrome v33.0.1750.154

[ File : C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://www.foxnews.com/search-results/search?q={searchTerms}&submit=Search&ss=fn
Deleted [Startup_urls] : hxxps://mail.google.com/mail/u/0/#inbox
Deleted [Extension] : bopakagnckmlgajfccecajhnimjiiedh
Deleted [Extension] : lmnbobhffedhdhfpcjkjphcfpeeiocdn

*************************

AdwCleaner[R0].txt - [4781 octets] - [05/05/2014 16:05:22]
AdwCleaner[S0].txt - [4591 octets] - [05/05/2014 16:09:23]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4651 octets] ##########
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mediamayven

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Posted 05 May 2014 - 03:50 PM

I've also just downloaded combofix but have not found it on my computer.

 

Thank you



#8 boopme

boopme

    To Insanity and Beyond


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  • Local time:05:16 PM

Posted 05 May 2014 - 03:57 PM

Please do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer.
If needed we will as for it.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mediamayven

mediamayven
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:06:16 PM

Posted 05 May 2014 - 04:42 PM

ComboFix 14-05-05.01 - Michael 05/05/2014  17:00:55.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4094.2122 [GMT -4:00]
Running from: c:\users\Michael\Downloads\ComboFix.exe
AV: Bitdefender Antivirus *Disabled/Outdated* {9A0813D8-CED6-F86B-072E-28D2AF25A83D}
FW: Bitdefender Firewall *Disabled* {A23392FD-84B9-F933-2C71-81E751F6EF46}
SP: Bitdefender Antispyware *Disabled/Outdated* {2169F23C-E8EC-F7E5-3D9E-13A0D4A2E280}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\1381210478.bdinstall.bin
c:\programdata\1385841031.bdinstall.bin
c:\programdata\1385841034.bdinstall.bin
c:\programdata\1385841391.bdinstall.bin
c:\programdata\1393477290.bdinstall.bin
c:\users\Michael\10
c:\users\Michael\10\.picasa.ini
c:\users\Michael\10\wright\.picasa.ini
c:\users\Michael\1LiveLeak.com - Christian Man Forced To Convert To .mp4
c:\users\Michael\3DMaker.8bf
c:\users\Michael\Documents\~WRL3423.tmp
c:\users\Michael\jre-7u51-windows-i586.exe
c:\users\Michael\jre-7u51-windows-x64.exe
c:\users\Michael\jxpiinstall.exe
c:\users\Michael\wpsetup.exe
.
.
(((((((((((((((((((((((((   Files Created from 2014-04-05 to 2014-05-05  )))))))))))))))))))))))))))))))
.
.
2014-05-05 21:26 . 2014-05-05 21:26 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-05-05 21:26 . 2014-05-05 21:26 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2014-05-05 20:04 . 2014-05-05 20:11 -------- d-----w- C:\AdwCleaner
2014-05-02 07:01 . 2014-04-29 14:01 23547904 ----a-w- c:\windows\system32\mshtml.dll
2014-05-02 07:01 . 2014-04-29 13:40 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2014-05-02 07:01 . 2014-04-29 12:34 2724864 ----a-w- c:\windows\SysWow64\mshtml.tlb
2014-05-02 04:45 . 2014-05-04 14:47 -------- d-----w- c:\program files (x86)\Mozilla Thunderbird
2014-04-29 23:57 . 2014-04-30 10:49 -------- d-----w- c:\users\Michael\.gimp-2.8
2014-04-29 23:57 . 2014-04-29 23:57 -------- d-----w- c:\users\Michael\AppData\Local\gegl-0.2
2014-04-29 03:01 . 2014-04-29 03:01 17931952 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2014-04-28 09:46 . 2014-04-28 09:46 -------- d-----w- c:\users\Michael\AppData\Roaming\Wise
2014-04-26 23:21 . 2014-04-29 20:55 -------- d-----w- c:\program files (x86)\NirSoft
2014-04-26 22:47 . 2014-05-05 18:02 -------- d-----w- c:\program files (x86)\Mozilla Maintenance Service
2014-04-26 22:38 . 2014-04-26 22:38 -------- d-sh--w- c:\users\Michael\AppData\Local\EmieUserList
2014-04-26 22:38 . 2014-04-26 22:38 -------- d-sh--w- c:\users\Michael\AppData\Local\EmieSiteList
2014-04-26 22:07 . 2014-04-26 22:07 -------- d-----w- c:\users\Michael\AppData\Local\iSkysoft
2014-04-26 22:07 . 2014-04-26 22:07 -------- d-----w- c:\users\Michael\AppData\Roaming\{950EB46C-6AC7-4ACC-AB36-9A6A77C08B6A}
2014-04-24 13:54 . 2014-04-24 13:55 -------- d-----w- c:\users\Michael\Maximillion
2014-04-24 13:01 . 2014-04-24 13:02 -------- d-----w- c:\users\Michael\dino
2014-04-24 12:45 . 2014-04-24 12:45 -------- d-----w- c:\users\Michael\Antonov
2014-04-21 08:20 . 2014-04-25 08:10 -------- d-----w- c:\users\Michael\rrre
2014-04-19 22:33 . 2014-04-24 01:43 -------- d-----w- c:\users\Michael\Copies
2014-04-17 09:34 . 2014-04-17 09:34 -------- d-----w- c:\users\Michael\AppData\Local\Western Digital
2014-04-16 21:07 . 2014-04-24 01:41 -------- d-----w- c:\users\Michael\All of Them
2014-04-13 01:19 . 2014-02-04 02:35 190912 ----a-w- c:\windows\system32\drivers\storport.sys
2014-04-13 01:19 . 2014-02-04 02:35 274880 ----a-w- c:\windows\system32\drivers\msiscsi.sys
2014-04-13 01:19 . 2014-02-04 02:35 27584 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2014-04-13 01:19 . 2014-02-04 02:28 2048 ----a-w- c:\windows\system32\iologmsg.dll
2014-04-13 01:19 . 2014-02-04 02:00 2048 ----a-w- c:\windows\SysWow64\iologmsg.dll
2014-04-13 01:18 . 2014-03-04 09:44 1163264 ----a-w- c:\windows\system32\kernel32.dll
2014-04-13 01:18 . 2014-03-04 09:44 362496 ----a-w- c:\windows\system32\wow64win.dll
2014-04-13 01:18 . 2014-03-04 09:44 243712 ----a-w- c:\windows\system32\wow64.dll
2014-04-13 01:18 . 2014-03-04 09:44 13312 ----a-w- c:\windows\system32\wow64cpu.dll
2014-04-13 01:18 . 2014-03-04 09:44 16384 ----a-w- c:\windows\system32\ntvdm64.dll
2014-04-13 01:18 . 2014-03-04 09:17 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2014-04-13 01:18 . 2014-03-04 09:16 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2014-04-13 01:18 . 2014-03-04 09:16 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2014-04-13 01:18 . 2014-03-04 08:09 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2014-04-13 01:18 . 2014-03-04 08:09 2048 ----a-w- c:\windows\SysWow64\user.exe
2014-04-13 01:16 . 2014-01-24 02:37 1684928 ----a-w- c:\windows\system32\drivers\ntfs.sys
2014-04-09 00:11 . 2014-04-09 00:11 -------- d-----w- c:\users\Michael\AppData\Local\Microsoft Help
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-05-05 20:41 . 2014-03-28 01:30 119512 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-04-29 03:01 . 2013-02-12 13:27 70832 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-04-29 03:01 . 2013-02-12 13:27 692400 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-04-26 22:23 . 2014-01-29 13:12 88280 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-04-13 07:02 . 2013-02-12 13:27 90655440 ----a-w- c:\windows\system32\MRT.exe
2014-04-01 13:17 . 2014-04-01 13:17 119512 ----a-w- c:\windows\system32\drivers\48230029.sys
2014-03-19 19:27 . 2014-03-19 19:27 76496 ----a-w- c:\windows\system32\drivers\dc3d.sys
2014-03-10 07:23 . 2014-03-10 07:23 7357440 ----a-w- c:\users\Michael\MM26_ENU.msi
2014-03-05 13:26 . 2014-03-28 01:29 63192 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-03-05 13:26 . 2014-01-19 09:16 25816 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-03-04 09:17 . 2014-04-13 01:18 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2014-02-27 05:43 . 2014-02-27 05:43 74512 ----a-w- c:\windows\system32\bdsandboxuiskin32.dll
2014-02-27 05:43 . 2014-02-27 05:10 74512 ----a-w- c:\windows\SysWow64\bdsandboxuiskin32.dll
2014-02-07 01:23 . 2014-03-13 03:58 3156480 ----a-w- c:\windows\system32\win32k.sys
.
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(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
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[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2014-03-10 08:20 222920 ----a-w- c:\users\Michael\AppData\Local\Microsoft\SkyDrive\17.0.4029.0217_1\SkyDriveShell.dll
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[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
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[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2014-03-10 08:20 222920 ----a-w- c:\users\Michael\AppData\Local\Microsoft\SkyDrive\17.0.4029.0217_1\SkyDriveShell.dll
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[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
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[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2014-03-10 08:20 222920 ----a-w- c:\users\Michael\AppData\Local\Microsoft\SkyDrive\17.0.4029.0217_1\SkyDriveShell.dll
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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
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"Bitdefender Wallet Application Agent"="c:\program files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe" [2014-03-27 614232]
"WinPatrol"="c:\program files (x86)\BillP Studios\WinPatrol\winpatrol.exe" [2014-02-25 496192]
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[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
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[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
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[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
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[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
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[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBPIMSvc]
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R0 pefxbo;pefxbo; [x]
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R2 SBAMSvc;SBAMSvc; [x]
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R3 BDSandBox;BDSandBox;c:\windows\system32\drivers\bdsandbox.sys;c:\windows\SYSNATIVE\drivers\bdsandbox.sys [x]
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R3 efavdrv;efavdrv;c:\windows\system32\drivers\efavdrv.sys;c:\windows\SYSNATIVE\drivers\efavdrv.sys [x]
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S1 BrnFileLock;Blue Ridge Networks FileLock mini-filter driver;c:\windows\system32\drivers\brnfilelock.sys;c:\windows\SYSNATIVE\drivers\brnfilelock.sys [x]
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S2 UPDATESRV;Bitdefender Desktop Update Service;c:\program files\Bitdefender\Bitdefender\updatesrv.exe;c:\program files\Bitdefender\Bitdefender\updatesrv.exe [x]
S3 avchv;avchv Function Driver;c:\windows\system32\DRIVERS\avchv.sys;c:\windows\SYSNATIVE\DRIVERS\avchv.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys;c:\windows\SYSNATIVE\drivers\MBAMSwissArmy.sys [x]
S3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys;c:\windows\SYSNATIVE\drivers\mwac.sys [x]
S3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys;c:\windows\SYSNATIVE\DRIVERS\wdcsam64.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MBAMSWISSARMY
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
iissvcs REG_MULTI_SZ   w3svc was
apphost REG_MULTI_SZ   apphostsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-20 02:07 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-07-14 01:14 126464 ----a-w- c:\windows\System32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2014-05-05 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-12 03:01]
.
2014-05-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-14 03:28]
.
2014-05-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-14 03:28]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2014-03-10 08:20 261832 ----a-w- c:\users\Michael\AppData\Local\Microsoft\SkyDrive\17.0.4029.0217_1\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2014-03-10 08:20 261832 ----a-w- c:\users\Michael\AppData\Local\Microsoft\SkyDrive\17.0.4029.0217_1\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2014-03-10 08:20 261832 ----a-w- c:\users\Michael\AppData\Local\Microsoft\SkyDrive\17.0.4029.0217_1\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\__SafeBox1]
@="{152C96EB-288E-4EDC-B7C6-D21F8250ADF3}"
[HKEY_CLASSES_ROOT\CLSID\{152C96EB-288E-4EDC-B7C6-D21F8250ADF3}]
2013-07-08 19:59 206352 ----a-w- c:\program files\Bitdefender\Bitdefender Safebox\safeboxshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\__SafeBox2]
@="{342DAA0B-D796-460D-8566-901E08A1CCAD}"
[HKEY_CLASSES_ROOT\CLSID\{342DAA0B-D796-460D-8566-901E08A1CCAD}]
2013-07-08 19:59 206352 ----a-w- c:\program files\Bitdefender\Bitdefender Safebox\safeboxshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\__SafeBox3]
@="{57595DAE-1AE1-4D97-A49E-67CBB53B52DF}"
[HKEY_CLASSES_ROOT\CLSID\{57595DAE-1AE1-4D97-A49E-67CBB53B52DF}]
2013-07-08 19:59 206352 ----a-w- c:\program files\Bitdefender\Bitdefender Safebox\safeboxshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\__SafeBox4]
@="{33816773-98AE-4723-ADE0-EBE54C8B5A67}"
[HKEY_CLASSES_ROOT\CLSID\{33816773-98AE-4723-ADE0-EBE54C8B5A67}]
2013-07-08 19:59 206352 ----a-w- c:\program files\Bitdefender\Bitdefender Safebox\safeboxshell.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Bdagent"="c:\program files\Bitdefender\Bitdefender\bdagent.exe" [2014-03-27 1742064]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://msn.com/
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{D32F98BC-313A-4989-A335-75A6B4382F22}: NameServer = 8.8.8.8,8.8.4.4
FF - ProfilePath - c:\users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\r9qwpyk2.default\
FF - prefs.js: browser.startup.homepage - hxxps://my.yahoo.com/
FF - ExtSQL: 2014-03-28 10:27; ffpwdman@bitdefender.com; c:\program files\Bitdefender\Bitdefender\Antispam32\ffpwdman
FF - ExtSQL: 2014-04-26 19:05; {e4a8a97b-f2ed-450b-b12d-ee082ba24781}; c:\users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\r9qwpyk2.default\extensions\{e4a8a97b-f2ed-450b-b12d-ee082ba24781}.xpi
FF - ExtSQL: 2014-04-26 19:05; {dc572301-7619-498c-a57d-39143191b318}; c:\users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\r9qwpyk2.default\extensions\{dc572301-7619-498c-a57d-39143191b318}.xpi
FF - ExtSQL: 2014-04-26 19:05; {03B08592-E5B4-45ff-A0BE-C1D975458688}; c:\users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\r9qwpyk2.default\extensions\{03B08592-E5B4-45ff-A0BE-C1D975458688}
FF - ExtSQL: 2014-04-26 19:05; add-to-searchbox@maltekraus.de; c:\users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\r9qwpyk2.default\extensions\add-to-searchbox@maltekraus.de.xpi
.
.
------- File Associations -------
.
JSEFile=c:\windows\SysWow64\WScript.exe "%1" %*
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{fe02a3ef-6cd5-4dc6-8cf4-f3bcac60bc7c} - (no file)
ShellIconOverlayIdentifiers-{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44} - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1744545467-1169905894-3140632749-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (S-1-5-21-1744545467-1169905894-3140632749-1001)
@Denied: (2) (LocalSystem)
"Progid"="ThunderbirdEML"
.
[HKEY_USERS\S-1-5-21-1744545467-1169905894-3140632749-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (S-1-5-21-1744545467-1169905894-3140632749-1001)
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_USERS\S-1-5-21-1744545467-1169905894-3140632749-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (S-1-5-21-1744545467-1169905894-3140632749-1001)
@Denied: (2) (LocalSystem)
"Progid"="ThunderbirdEML"
.
[HKEY_USERS\S-1-5-21-1744545467-1169905894-3140632749-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (S-1-5-21-1744545467-1169905894-3140632749-1001)
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_13_0_0_206_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_13_0_0_206_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_13_0_0_206_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_13_0_0_206_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_206.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.13"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_206.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_206.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_206.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Environment*]
"v5Licence0"="15-JTHX-ADEW-XQDC-1HFF-HJUK-8CQAFR5"
"Activated"="N"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-05-05  17:31:25
ComboFix-quarantined-files.txt  2014-05-05 21:31
.
Pre-Run: 265,009,721,344 bytes free
Post-Run: 269,401,333,760 bytes free
.
- - End Of File - - BC75F5892FE202D165EB8680AA3BEE9D
A36C5E4F47E84449FF07ED3517B43A31


#10 mediamayven

mediamayven
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Posted 05 May 2014 - 04:45 PM

Buddy215,

I believe this is all the information posted as requested. Thank you very much for your help.

At this point, I suppose, I am looking forward to hearing from you regarding your analysis of my computer's "infected"  status.

 

Thank you,

Marc Gold



#11 mediamayven

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Posted 05 May 2014 - 05:34 PM

Oh my God! Please accept my apology for having installed, downloaded combofix when I was explicitly told not to by boopme. I didn't see the message until after doing so.

 

I am a newby regarding these issues being unfamiliar with how to administer these processes properly.

 

At this point,  after following through on previous directions and posting the logs, I am simply waiting for an analysis on the logs regarding my computer on whether it is

indeed infected or not.  Thank you  very much



#12 buddy215

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  • Local time:04:16 PM

Posted 05 May 2014 - 05:55 PM

If you are still having a problem, run the two scans below. I don't recommend you use ComboFix. If necessary, I will

ask that you post in another forum that will guide you in its use.

Looks like you figured out how to use AdWare Cleaner. It removed a mix of adware.

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • Free Virus Scan | Online Virus Scanner from ESET
  • Click the esetonlinebtn.png button in the link above.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Use CCleaner to cleanup the temporary files, logs, cookies, etc. Use the default settings. Pay attention while

installing and UNcheck offers of toolbars such as Yahoo. No need to use the Registry Cleaner tool and it has 

the potential of causing another problem. CCleaner - PC Optimization and Cleaning - Free Download


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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