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Posted 19 April 2014 - 05:38 PM
Posted 19 April 2014 - 06:09 PM
Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Posted 21 April 2014 - 08:43 AM
Posted 21 April 2014 - 09:11 AM
Did you try to reboot the computer?
About the network issue can you transfer FRST from another computer via usb flash drive to the affected one?
Edited by B-boy/StyLe/, 21 April 2014 - 10:44 AM.
Posted 21 April 2014 - 09:33 AM
Posted 21 April 2014 - 10:46 AM
Do you have an installation DVD? If so then try the steps described below:
To run FRST on Vista, Windows 7 and Windows 8 in RE:
Posted 21 April 2014 - 10:56 AM
I have Windows XP on my system, but do not have the backup cd/ dvd. I did download the FRST Tool onto the flashdrive though
Posted 21 April 2014 - 11:48 AM
Press Ctrl + Alt + Delete key together and task manager will open
Now Go to file menu and click on new task (run) command Run box will be opened.
Type there eplorer.exe and hit enter button and see if your desktop shows up.
Posted 21 April 2014 - 01:10 PM
So you can see the explorer.exe process running among other processes in Task Manager?
Can you borrow a CD with windows XP with the same Service Pack as the one installed on your computer from a friend, or colleague?
We are with tied hands at the moment...
A few suggestions.
1. Can you boot in Safe Mode and tell me if you can access your desktop?
2. Reboot the computer and as it's booting repeatedly press the F8 Key, which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Last Known Good Configuration" and press your Enter key and see if that resolve the issue...
3. If no joy try this please. You will need a USB drive:
Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
Copy and paste the report.txt for my review
Posted 21 April 2014 - 03:42 PM
Still not having luck. Tried to find CD with windows xp, but as of now I can't. May be a while before I hear back from one or two friends on that one.
I tried usb option and got error msg on the XUD screen: not enough memory to load specified image.
Is it going to be easier to just install a different OS on this computer? I hate to do it since I will lose some files, but nothing I seem to do works to fix this bug
Posted 22 April 2014 - 06:15 AM
Btw also you may try to run FRST.exe using Task Manager => File => New task (run...) => Browse => navigate to your flash drive and click on the FRST.exe.
If the operation is successful then run a scan and post the log in your next reply.
Posted 29 April 2014 - 04:44 AM
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