Good morning all. I have a question I hope someone can help me with. I run a small computer repair business, (1 man show) and I have a customer that is a salesman for a chemical firm here in the West. He has an older laptop running Windows Vista home edition and needs to submit orders daily on the road and from his home office.
What this guy needs is a quick and “very easy way” to submit his orders using his Vista laptop.
His company has sent him an excel spreadsheet to use as his template which we saved to his desktop.
Problem with this is he had a trial version of Office 2007 and I tried to activate it and was unable to from Microsoft’s website and Microsoft 2013 will not load on this hp dv-1030 pavilion, due to the fact it is Vista.
I installed Openoffice.org business suite, opened his excel template and saved into Openoffice. I then demonstrated to the customer how to save this file to a folder on his desktop, showed him how to locate the file, make his entries for his orders for the day and then how to send this as an attachment and email to his headquarters.
The other problem; this is all new to him and he refuses to use this method of entering his orders and email them. He insists there must be an easier way. The company use to let them fax in their orders but now they must email them. I remember (barley) about creating macros in college years ago, not sure if this an option, does anyone have any applicable suggestions on how to make this easier for the customer?
NOTE: He has an Apple iPad, 64 GB as well that he could use if that would be easier.
Thank-you in advance for any help…