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Can't remove Trojan.Gen​.2 from my pc

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3 replies to this topic

#1 Aussie_Mummy


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Posted 19 April 2014 - 12:12 AM

I think this little gem came into my computer either by a fake flash player or via a movie torrent that had a codec with it.

I used Norton Power Eraser removal tool that got rid of the flash player malware but it did not remove this Trojan.gen.2


I have deleted the torrent from the downloads folder ( Arghhh Kids ) and removed any trace I could find  Norton is telling me to use this bootable in depth removal tool but I thought I would come here first....


Pasted is a copy of the Norton 360 threat information that says its fixed but it still keeps triggering my Nortons

Filename: rsa64.dll
Threat name: Trojan.Gen.2
Full Path: c:\programdata\microsoft\crypto\rsa64\rsa64.dll



Few Users,  Mature,  Risk High



Downloaded from



Actions performed: Actions performed: 1




On computers as of 
18/04/2014 at 12:37:26 AM

Last Used 
19/04/2014 at 2:53:41 PM

Startup Item 



Few Users
Hundreds of users in the Norton Community have used this file.

This file was released more than 31 days 2 months ago.

This file risk is high.

Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.




Source: External Media


Source File:


File Created:
wmp x264 codec pack.exe


File Created:



File Actions

Infected file: c:\programdata\microsoft\Crypto\RSA64\ rsa64.dll Repaired

File Thumbprint - SHA:
File Thumbprint - MD5:
Not available


I have attached a dds.txt file and the attach.txt file.

I have never had to remove these types of malware before so any help would be greatly appreciated. I now my way around a computer and im running Windows 7 x64


Thanks in advance.....Tracey

Attached Files

Edited by Aussie_Mummy, 19 April 2014 - 12:16 AM.

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#2 Aussie_Mummy

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Posted 19 April 2014 - 11:24 PM

Don't worry.........I did a complete fresh install of windows 7 sp1.... Done all updates, installed Nortons 360, will delete windows.old.......

Edited by Aussie_Mummy, 20 April 2014 - 11:06 PM.

#3 HelpBot


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Posted 24 April 2014 - 12:15 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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#4 HelpBot


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Posted 29 April 2014 - 12:20 AM

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