Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ASUS 1015PE BSOD


  • Please log in to reply
7 replies to this topic

#1 TimothyB

TimothyB

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:06:28 AM

Posted 18 April 2014 - 09:36 PM

I have an ASUS 1015PE that the BIOS is not registering the HDD. I attempt to load drivers while using Windows 7 USB installation tool. I receive a BSOD about iastore.sys after I install the HDD drivers.  The BIOS has the HDD setup as AHCI. I have also tried IDE.

 

Any help?



BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 24,294 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:28 AM

Posted 19 April 2014 - 04:09 PM

Hello, and Welcome.

What driver did you try to install? Do you have a link?

Edited by JohnC_21, 19 April 2014 - 04:09 PM.


#3 TimothyB

TimothyB
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:06:28 AM

Posted 19 April 2014 - 05:40 PM

I attempted to use both drivers located under the SATA section of the ASUS page found here:

 

http://support.asus.com/download.aspx?SLanguage=en&p=30&s=8&m=Eee%20PC%201015PE&os=29&hashedid=ymgu9dBCiMSvFwgn

 

Thank you for the help.


Edited by TimothyB, 19 April 2014 - 05:41 PM.


#4 JohnC_21

JohnC_21

  • Members
  • 24,294 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:28 AM

Posted 19 April 2014 - 06:11 PM

When you downloaded Version V9.6.4.1002 did you extract the 8 files from the Drivers subfolder which included the TXTSETUP.OEM file and place those in the root directory of a USB flash drive?

#5 TimothyB

TimothyB
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:06:28 AM

Posted 19 April 2014 - 08:04 PM

I originally had it in a subfolder labeled drivers. I moved all 8 files to the root of the USB drive in addition to the files created by the Windows 7 USB tool. I still receive the same error.

 

Here's a screenshot of the actual BSOD that I receive along with an image of the setup of the USB drive.

 

 

Attached Files



#6 JohnC_21

JohnC_21

  • Members
  • 24,294 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:28 AM

Posted 19 April 2014 - 08:33 PM

First, is this a 64 bit or 32 bit version of Windows? I believe 32 bit correct? I am not sure if the reason for the failure is because you have the drivers on the same USB flash drive as Windows or not. During the install, you selected Load Drivers button at the bottom of the screen (In the window that asks where you want to install Windows) correct?

 

If you have  then I would try downloading this driver and see if it works. If you can, put the drivers on another USB flash drive and when the screen asks for drivers, attach the USB to another port and then press the load drivers button.

 

First is for 32 bit

Second is for 64bit

 



#7 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 1,109 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:06:28 AM

Posted 19 April 2014 - 08:35 PM

The driver in the BSOD is old - timestamp = 4c0a7c3a; translated = Sat Jun 5 16:32:58 2010

iastor.sys is contained on the Windows installation DVD. There should not be a need to install it.

Have you tried another HDD just to see if BIOS sees it?

Same with cable.

I think this is a hardware issue, not software at this time based on the info we have.

The bugcheck is interesting - 0x7e (0xc0000005,,,)

0x7e = thread threw an exception; the exception = 0xc5 = memory access violation / access denied

Regards. . .

jcgriff2
Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present

#8 JohnC_21

JohnC_21

  • Members
  • 24,294 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:28 AM

Posted 19 April 2014 - 08:38 PM

Thanks for spoting that jcgriff2. I thought I was looking at a 0x7B error.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users