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Comp won't boot up. Stuck on blue Windows XP screen.

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#1 lee_29


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Posted 18 April 2014 - 06:36 PM

I'm running Windows XP on a Dell computer with SP3.


It just stopped booting up and gets stuck on the blue Windows XP screen. It does the same thing in Safe Mode.


Please help!

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#2 cat1092


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Posted 18 April 2014 - 11:34 PM

That is something that I've seen so many times (not limited to Dell computers) on XP installs, yet hard to pinpoint the cause. When you booted the computer into Safe Mode, there's an option to select "Last Good Configuration" (or similar wording), have you tried that? This is basically a one time shot.


Have you tried removing all power, including the CMOS battery, then pressing the power key for 30 seconds, then replace all batteries, power cord & try to start? Or remove the HDD & used another computer to check the HDD? That's the trick, getting it to fire up, however every time that I've seen this, a reinstall was required to get it right again. Something is likely corrupted in the file system, as I've seen this happen on perfectly good working hardware.


So unless you have a recovery partition, I hope that you have a reinstall CD for XP, chances are you'll need it.



Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 

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