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Problem with wireless adapter drivers


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#1 Drizz57

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Posted 17 April 2014 - 02:43 PM

I am working on a Dell Inspiron 530 and after doing windows updates the wireless adapter is not working.  Device manager lists it as  This device cannot start. (Code 10)

 

Hardware ID

 

PCI\VEN_14E4&DEV_4328&SUBSYS_000A1028&REV_03
PCI\VEN_14E4&DEV_4328&SUBSYS_000A1028
PCI\VEN_14E4&DEV_4328&CC_028000
PCI\VEN_14E4&DEV_4328&CC_0280
 

I have tried uninstalling, letting windows install. Ive also tried several drivers i found on the web and nothing works.  The card is in a PCI slot, onboard LAN works fine

 



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#2 JohnC_21

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Posted 17 April 2014 - 04:02 PM

Hello, and welcom to Bleeping Computer.

According to PCIdatabase.com  This driver should work. There have been problems with Vista drivers for the Dell Broadcom chips.

 

After reading the Dell forum about Dell using a ASUS card for wireless I would recommend you download this driver instead.

 

ASUS Asus Wireless LAN PCI Adapter (Full Height), Asus Wireless LAN PCI Adapter (Half Height), v.5.10.79.7, A03
Vista Driver for ASUS WL138G-V2 Wireless LAN card  here

 

Note this driver is for 32bit Vista


Edited by JohnC_21, 17 April 2014 - 04:10 PM.


#3 Drizz57

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Posted 17 April 2014 - 04:08 PM

Thanks, been a lurker for a while.

 

Unfortunately that is not working, says it does not detect that hardware =(



#4 Drizz57

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Posted 17 April 2014 - 04:43 PM

Ok I tried the 2nd driver you linked and that actually works, however it only brought up a wireless network in range for about 5 seconds which showed 2 bars, then it was gone.  I then kept refreshing and then nothing, might not be the right driver?

 

I pulled the card and the chip says its a broadcom BCM4321KFBG


Edited by Drizz57, 17 April 2014 - 04:49 PM.


#5 JohnC_21

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Posted 17 April 2014 - 07:50 PM

That is the exact chip pcidatabase referenced. Are there any yellow exclamation marks in Device Manager. If not then I would say that is the correct driver. You can try updating through Device Manager and try letting it find a driver on the internet. Or, there may be a driver shown in Opitonal Updates when you go to Windows Updates.Another option would to either get a USB wireless adapter or another PCI adapter with better driver support.

 

Edit: Did the card say ASUS on it? Does it show a model number? This seems to be a very hard chipset to find drivers for.

 

Make sure the external antenna is tight

 

Edit: I found a Dell driver for that chipset but not sure if it will work. See Description. For Vista 32bit.

 

http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=7C90P


Edited by JohnC_21, 17 April 2014 - 08:11 PM.


#6 dc3

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Posted 18 April 2014 - 12:42 PM

How far away is the router?


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