I have a customer who is having trouble accessing a certain website www.quinnstheprinters.com
He has six PC's on a network with a Draytek Vigor 2500 ADSL router. The ISP is MDNX who claim its nothing to do with them. None of the PC's can access this site through any browser.
If I logon remotely and use a proxy like www.hidemyass.com it works.
Where is the problem? To make matters worse I Cannot login to the router as nobody knows the password for it and Im 120 miles away so a reset is a little tricky. I wondered if it was a DNS issue and was going to check the right DNS was set in the router but I cannot get into it. Anyway I tried various DNS settings on one of the PC's which should overide any used by the router (I think?). Didnt work
only thing that works is a proxy server
Any ideas where to go from here?
Edited by bdpoop, 17 April 2014 - 11:58 AM.