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Laptop stuck on "repairing disk errors"


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#1 lbai0002

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Posted 17 April 2014 - 09:46 AM

I dropped my laptop yesterday , and when I turned it back on, it restarted immediately.  It was still running when I dropped it.  After it restarted, it showed a back screen saying "Repairing disk errors. This might take more than an hour to complete."  I left it overnight, and it's still been showing that screen.  Is my computer still salvageable?



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#2 Kilroy

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Posted 17 April 2014 - 10:13 AM

 It depends on what you mean by salvageable.  Sound like at a minimum your hard drive will need to be replaced.  You might be able to pull data off of the drive, but I don't think you'll be running Windows from it.



#3 lbai0002

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Posted 17 April 2014 - 10:21 AM

Thank you for the response.  So, besides replacing my hard drive, what should I do?



#4 Kilroy

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Posted 17 April 2014 - 12:16 PM

Until you replace the hard drive you won't be able to do much as you'll have to be able to boot the system in order to see what is working and what isn't working.  I take it that the screen is still fine.  If that is the case replacing the hard drive and reinstalling your operating system may be all you need to do.



#5 dc3

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Posted 17 April 2014 - 12:37 PM

Now days almost all manufacturers include a System Recovery or Factory Recovery partition.  For this reason they don't supply a installation disc with the computer.  You are going to need a Windows 8 installation disc and will need to go to the manufacturer's website to download the drivers for the computer.  You can download a ISO image at Window Eight Forums.  You will need to burn this to a DVD disc.

 

If the computer you use to burn the disc has Windows 7 or Windows 8 you can use the instruction below to burn the disc.

 

Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this application.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Dick burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
 
If this computer is running Vista or a earlier version you can use the instructions below.
 

 
To burn a ISO file to a CD or DVD please downlaod ImgBurn and install it.
 
Insert blank CD or DVD into your CD/DVD drive.
 
Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
Click on the Browse for a file icon:
 
ImgBurn2_zpsaea72ba9.png
 
Locate the ISO file you want to burn, and click on the Open button.
 
Click on the blue arrow to start burning the bootable CD.
 
imageburn11_zpse44f577b.png

Edited by dc3, 17 April 2014 - 12:37 PM.

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#6 lbai0002

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Posted 17 April 2014 - 03:02 PM

Thank you, Arachibutyrophobia!  I assume this is after I replace my hard drive?

 

When I use the Windows 8 installation disc that I burn, I'll need a product key, but Windows 8 came pre-installed on my computer.  Since the product key isn't on a sticker on my laptop, how do I figure out what it is?



#7 dc3

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Posted 18 April 2014 - 09:48 AM

What is the make and model of this laptop?


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#8 Agouti

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Posted 18 April 2014 - 05:22 PM

Firstly, there is no ISO download at Windows 8 Forums, at least not at the link provided by dc3.  Furthermore, since Windows 8/8.1 came pre-installed it is an OEM copy.  What this means is you cannot download a Windows 8 or 8.1 ISO because an OEM key won't be accepted.



#9 dc3

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Posted 20 April 2014 - 11:00 AM

1)  Firstly, there is no ISO download at Windows 8 Forums, at least not at the link provided by dc3.  

 

2)  Furthermore, since Windows 8/8.1 came pre-installed it is an OEM copy.  What this means is you cannot download a Windows 8 or 8.1 ISO because an OEM key won't be accepted.

 

1)  I had been told by a reliable source that it is available at website I suggested, but it seems that finding this means of downloading the ISO image is convoluted at best.  So here's another site which provides ISOs for Windows 8 Pro, 32-bit and 64-bit.

 

2)  The problem is even worse than that.  The product key is embedded in the BIOS/UEFI,  so far I haven't been able to find any way  to retrieve the entire code.  You can use the SLMgr.vbs (Windows Software Licensing Management Tool) from the Elevated Command Prompt, but it will only allow you to see the last four characters of the product key.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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