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JW Video player pop-up


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6 replies to this topic

#1 Aude

Aude

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  • Local time:07:39 AM

Posted 16 April 2014 - 04:30 PM

Hello, 

Several days ago, a JW video player pop up began showing up on all kinds of pages, across both my updated Google Chrome and Firefox browsers. 

 

The screen greys out and a JW video player pops up, with a "clickable "button underneath that says "skip ad - you can skip this advert in 8 seconds."

 

I run adblock, and have right clicked on the pop up and asked Adblock to block it, but the same ad keeps showing up. I ran a virus scan (microsoft security essentials and Malwarebytes (premium edition)). I also ran CCcleaner and disk cleanup and removed temp files, to no avail. Nothing showed up on any of the scans. 

 

I restarted and updated my computer (running windows 7) and both browsers that I use.

 

This same pop up keeps coming up. I checked my installed programs and my extensions/browser ad-ons, but nothing unusual is there.

 

I took a screenshot but cannot figure out how to attach it to this post - the "manage attachments" tab in my user settings profile does not allow me to add anything - or perhaps I am just being profoundly stupid. Sorry, if that is the case.

 

Anyway, I appreciate any and all advice or suggestions.

 

Thanks. 

 



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#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Location:Daly City, CA
  • Local time:03:39 AM

Posted 16 April 2014 - 05:53 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Aude

Aude
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  • Local time:07:39 AM

Posted 17 April 2014 - 07:57 AM

Security Check log:

 

 Results of screen317's Security Check version 0.99.81  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Spybot - Search & Destroy 
 CCleaner     
 Java™ 6 Update 22  
 Java™ 6 Update 29  
 Java 7 Update 55  
 Java version out of Date! 
 Adobe Flash Player 10 Flash Player out of Date! 
 Adobe Flash Player 12.0.0.77  
 Adobe Reader 10.1.1 Adobe Reader out of Date!  
 Mozilla Firefox (28.0) 
 Google Chrome 33.0.1750.154  
 Google Chrome 34.0.1847.116  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials msseces.exe 
 Windows Defender MSMpEng.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 
 
FSS Log
 

Farbar Service Scanner Version: 25-02-2014
Ran by Aude (administrator) on 17-04-2014 at 08:17:17
Running from "C:\Users\Aude\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys
[2013-10-09 16:51] - [2013-09-13 20:48] - 0338944 ____A (Microsoft Corporation) F81BB7E487EDCEAB630A7EE66CF23913
 
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2013-10-09 16:51] - [2013-09-07 22:07] - 1294272 ____A (Microsoft Corporation) CA59F7C570AF70BC174F477CFE2D9EE3
 
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll
[2013-08-14 11:40] - [2013-07-09 00:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9
 
C:\Program Files\Windows Defender\MpSvc.dll
[2013-07-09 17:18] - [2013-05-27 00:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47
 
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
 
 
**** End of log ****
 
Mini Toolbox Log

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Aude (administrator) on 17-04-2014 at 08:19:36
Running from "C:\Users\Aude\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
11b/g/n  Wireless LAN Mini-PCI Express Adapter II = Wireless Network Connection (Connected)
Intel® 82577LM Gigabit Network Connection = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Gormenghast
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 68-A3-C4-0A-98-13
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : 11b/g/n  Wireless LAN Mini-PCI Express Adapter II
   Physical Address. . . . . . . . . : 68-A3-C4-0A-98-13
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d4ae:ed6d:ecfb:3601%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, April 15, 2014 11:39:20 AM
   Lease Expires . . . . . . . . . . : Friday, April 18, 2014 8:14:51 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 325624772
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-10-65-CA-F0-DE-F1-44-EB-A6
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® 82577LM Gigabit Network Connection
   Physical Address. . . . . . . . . : F0-DE-F1-44-EB-A6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{39113DFF-A507-40B0-9222-7D999787ED76}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{2B6E46D7-C249-4531-AD7C-0CE4A9D467D3}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:842:1152:ba87:9297(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::842:1152:ba87:9297%14(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{9A130FCA-ABD2-4B61-B59E-827ACCD9002E}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2a00:1450:4002:800::1005
 167.206.252.99
 167.206.252.94
 167.206.252.93
 167.206.252.98
 167.206.252.103
 167.206.252.89
 167.206.252.84
 167.206.252.123
 167.206.252.108
 167.206.252.104
 167.206.252.114
 167.206.252.113
 167.206.252.109
 167.206.252.88
 167.206.252.119
 167.206.252.118
 
 
Pinging google.com [167.206.252.94] with 32 bytes of data:
Reply from 167.206.252.94: bytes=32 time=9ms TTL=59
Reply from 167.206.252.94: bytes=32 time=9ms TTL=59
 
Ping statistics for 167.206.252.94:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 9ms, Average = 9ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=99ms TTL=48
Reply from 206.190.36.45: bytes=32 time=136ms TTL=48
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 99ms, Maximum = 136ms, Average = 117ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...68 a3 c4 0a 98 13 ......Microsoft Virtual WiFi Miniport Adapter
 11...68 a3 c4 0a 98 13 ......11b/g/n  Wireless LAN Mini-PCI Express Adapter II
 10...f0 de f1 44 eb a6 ......Intel® 82577LM Gigabit Network Connection
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 30...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.5     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.5    281
      192.168.1.5  255.255.255.255         On-link       192.168.1.5    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.5    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.5    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.5    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6ab8:842:1152:ba87:9297/128
                                    On-link
 11    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::842:1152:ba87:9297/128
                                    On-link
 11    281 fe80::d4ae:ed6d:ecfb:3601/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 10 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/17/2014 08:14:49 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 44917243
 
Error: (04/17/2014 08:14:49 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 44917243
 
Error: (04/17/2014 08:14:49 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/17/2014 08:14:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 44916136
 
Error: (04/17/2014 08:14:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 44916136
 
Error: (04/17/2014 08:14:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/16/2014 07:46:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 22215
 
Error: (04/16/2014 07:46:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 22215
 
Error: (04/16/2014 07:46:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/16/2014 07:46:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 21170
 
 
System errors:
=============
Error: (04/16/2014 09:46:57 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WTouchService service.
 
Error: (04/15/2014 11:38:39 AM) (Source: DCOM) (User: )
Description: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}
 
Error: (04/15/2014 11:37:55 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (04/15/2014 11:31:55 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error: 
%%109
 
Error: (04/15/2014 10:17:15 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (04/13/2014 00:47:07 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:44:53 PM on ?4/?13/?2014 was unexpected.
 
Error: (04/12/2014 07:59:22 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WTouchService service.
 
Error: (04/12/2014 09:34:44 AM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 0.0.0.0 with the system
having network hardware address 00-00-00-00-00-00. Network operations on this system may
be disrupted as a result.
 
Error: (04/11/2014 05:58:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WTouchService service.
 
Error: (04/10/2014 07:39:30 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WTouchService service.
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
Access Help (Version: 3.01)
Adobe AIR (Version: 1.5.2.8900)
Adobe Digital Editions
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Amazon Games & Software Downloader (Version: 2.0.2.0)
Amazon Kindle
Amazon MP3 Downloader 1.0.18 (Version: 1.0.18)
Amazon Unbox Video (Version: 2.2.0.153)
Any Video Converter 5.0.9
A-PDF Image Converter Pro
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
ArcSoft PhotoStudio 5
Avery Wizard 4.0 (Version: 4.0.103)
Bamboo
Bonjour (Version: 3.0.0.10)
Burn.Now 4.5 (Version: 4.5.0)
Canon CanoScan Toolbox 4.1
Canon MP Navigator EX 2.0
CCleaner (Version: 3.04)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Conexant 20585 SmartAudio HD (Version: 4.95.48.50)
Copistar (Version: 1.522)
Corel Burn.Now Lenovo Edition (Version: 4.5.0)
Corel DVD MovieFactory 7 (Version: 7.0.0)
Corel DVD MovieFactory Lenovo Edition (Version: 7.0.0)
Corel Painter Essentials 4
Corel Painter Essentials 4 (Version: 4.2)
Create Recovery Media (Version: 1.20.0.00)
D3DX10 (Version: 15.4.2368.0902)
Direct DiscRecorder (Version: 1.00.0000)
DivX Setup (Version: 2.4.1.4)
DVDStyler v2.3
EA Shared Game Component: Activation (Version: 2.2.0)
EA Shared Game Component: Activation (Version: 2.2.0.19)
Epson Connect
Epson Customer Participation (Version: 1.0.0.0)
Epson Download Navigator (Version: 1.0.1)
Epson Event Manager (Version: 2.50.0000)
EPSON NX430 Series Printer Uninstall
EPSON Scan
EpsonNet Print (Version: 2.4j)
Fallout 3
Google Chrome (Version: 34.0.1847.116)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.23.9)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2154)
Intel® Management Engine Components (Version: 6.0.0.1179)
InterVideo WinDVD 8 (Version: 8.0.20.199)
iTunes (Version: 11.1.3.8)
Java 7 Update 55 (Version: 7.0.550)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 29 (Version: 6.0.290)
Junk Mail filter update (Version: 15.4.3502.0922)
Lenovo Auto Scroll Utility (Version: 1.00)
Lenovo System Interface Driver (Version: 1.02)
Lenovo ThinkVantage Toolbox (Version: 6.0.5717.21)
Lenovo Warranty Information (Version: 1.0.0004.00)
Lenovo Welcome (Version: 2.02.003.0)
LG Verizon United Drivers (Version: 2.4.1)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
Mesh Runtime (Version: 15.4.5722.2)
Message Center Plus (Version: 2.0.0012.00)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Games for Windows - LIVE (Version: 3.2.217.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.1.99.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.5.0216.0)
Microsoft Security Essentials (Version: 4.5.216.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Mobile Broadband (Version: 3.6.0034)
Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)
Mozilla Maintenance Service (Version: 28.0)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nitro PDF Reader (Version: 1.4.0.11)
NVIDIA PhysX (Version: 9.09.0203)
Oblivion (Version: 1.2.0416)
On Screen Display (Version: 6.10.01)
OpenOffice.org 3.3 (Version: 3.3.9567)
Optimum App for Laptop 1.70 (Version: 1.70)
Paint.NET v3.5.10 (Version: 3.60.0)
Pando Media Booster (Version: 2.6.0.7)
PrimoPDF -- brought to you by Nitro PDF Software (Version: 5)
QuickTime (Version: 7.72.80.56)
Registry Patch to Enable Maximum Power Saving on WiFi Adapters for Windows 7 (Version: 1.00)
Rescue and Recovery (Version: 4.30.0025.00)
RICOH R5U230 Media Driver ver.2.06.02.02 (Version: 2.06.02.02)
Safari (Version: 5.34.57.2)
Seagate Manager Installer (Version: 2.01.0600)
Spybot - Search & Destroy (Version: 1.6.2)
Steam
System Update (Version: 4.00.0030)
The Elder Scrolls IV: Oblivion 
ThinkPad FullScreen Magnifier (Version: 2.15)
ThinkPad Modem Adapter (Version: 7.80.5.0)
ThinkPad Power Management Driver (Version: 1.60.0.4)
ThinkPad Power Manager (Version: 3.30)
ThinkPad UltraNav Driver (Version: 15.0.18.0)
ThinkPad UltraNav Utility (Version: 2.13.0)
ThinkPad Wireless LAN Adapter Software (Version: 1.00.0026.0)
ThinkVantage Access Connections (Version: 5.72)
ThinkVantage Active Protection System (Version: 1.72)
ThinkVantage Communications Utility (Version: 1.42)
Unofficial Official Mods Patch v16 (Version: v11)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878297) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Veoh Web Player (Version: 1.1.2.0000)
VLC media player 1.1.8 (Version: 1.1.8)
WebTablet IE Plugin (Version: 1.1.0.4)
WebTablet Netscape Plugin (Version: 1.1.0.3)
Windows Driver Package - Intel (e1kexpress) Net  (12/10/2009 11.5.10.0) (Version: 12/10/2009 11.5.10.0)
Windows Driver Package - Intel (HECI) System  (09/17/2009 6.0.0.1179) (Version: 09/17/2009 6.0.0.1179)
Windows Driver Package - Intel System  (06/04/2009 1.0.0.0002) (Version: 06/04/2009 1.0.0.0002)
Windows Driver Package - Intel System  (10/28/2009 9.1.1.1022) (Version: 10/28/2009 9.1.1.1022)
Windows Driver Package - Intel USB  (08/20/2009 9.1.1.1020) (Version: 08/20/2009 9.1.1.1020)
Windows Driver Package - Lenovo 1.60.0.4 (11/18/2009 1.60.0.4) (Version: 11/18/2009 1.60.0.4)
Windows Driver Package - Ricoh Company MS Host Controller (10/26/2009 6.10.02.07) (Version: 10/26/2009 6.10.02.07)
Windows Driver Package - Synaptics (SynTP) Mouse  (04/22/2010 15.0.18.0) (Version: 04/22/2010 15.0.18.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR 5.01 beta 1 (32-bit) (Version: 5.01.1)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 59%
Total physical RAM: 2995.67 MB
Available physical RAM: 1221.02 MB
Total Pagefile: 5989.63 MB
Available Pagefile: 2969.99 MB
Total Virtual: 2047.88 MB
Available Virtual: 1942.68 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows7_OS) (Fixed) (Total:221.95 GB) (Free:18.76 GB) NTFS
3 Drive q: (Lenovo_Recovery) (Fixed) (Total:9.77 GB) (Free:3.37 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\GORMENGHAST
 
Administrator            Guest                    Aude             
 
 
**** End of log ****
 
Malware Bytes Scan Log
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 4/16/2014
Scan Time: 4:27:06 PM
Logfile: MB Scan.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.04.16.10
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Aude
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 245099
Time Elapsed: 13 min, 13 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
Mbar Log
 
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.04.17.03
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.17041
Aude :: GORMENGHAST [administrator]
 
4/17/2014 8:30:21 AM
mbar-log-2014-04-17 (08-30-21).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 244522
Time elapsed: 19 minute(s), 58 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
System Log
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.393000 GHz
Memory total: 3141189632, free: 895758336
 
Downloaded database version: v2014.04.17.03
Downloaded database version: v2014.03.27.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: F0FBCF9E
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 2457600
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2459648  Numsec = 465455096
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 467914752  Numsec = 20480000
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 250059350016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
 
 
 
 


#4 Aude

Aude
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Posted 17 April 2014 - 08:06 AM

Rkill Log

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)

Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 04/17/2014 09:00:43 AM in x86 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\Aude\Downloads\SecurityCheck.exe (PID: 8920) [UP-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 04/17/2014 09:05:43 AM
Execution time: 0 hours(s), 4 minute(s), and 59 seconds(s)


#5 Aude

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  • Local time:07:39 AM

Posted 17 April 2014 - 08:08 AM

I believe I have posted all of the requested logs.

 

The same video ad has popped up several times this morning, already. Is there a way I can attach an image to this post so I can show you a screenshot of what I am seeing?

 

Thanks.



#6 Broni

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Posted 17 April 2014 - 02:51 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
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#7 Aude

Aude
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Posted 17 April 2014 - 06:20 PM

AdW Cleaner Log

 

# AdwCleaner v3.023 - Report created 17/04/2014 at 19:13:33

# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (32 bits)
# Username : Aude - GORMENGHAST
# Running from : C:\Users\Aude\Desktop\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files\Level Quality Watcher
Folder Deleted : C:\Users\Aude\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Aude\AppData\Local\Google\Chrome\User Data\Default\Extensions\adpkifcfcacgmnggcbpbjbkdijciiigm
File Deleted : C:\Users\Aude\AppData\Roaming\Mozilla\Firefox\Profiles\vvtncugm.default\searchplugins\safeguard-secure-search.xml
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D156C6C7-48A4-41B4-A153-FAB4DD9358D3}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2A498D792D0AD2F4DADF03B3C066122B
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C697F962E048A434B8AE269E702964C8
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Mozilla Firefox v28.0 (en-US)
 
[ File : C:\Users\Aude\AppData\Roaming\Mozilla\Firefox\Profiles\vvtncugm.default\prefs.js ]
 
 
-\\ Google Chrome v
 
[ File : C:\Users\Aude\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [5919 octets] - [31/10/2013 22:42:42]
AdwCleaner[R1].txt - [2406 octets] - [17/04/2014 18:36:19]
AdwCleaner[R2].txt - [2466 octets] - [17/04/2014 18:58:38]
AdwCleaner[S0].txt - [6120 octets] - [31/10/2013 22:44:40]
AdwCleaner[S1].txt - [2423 octets] - [17/04/2014 19:13:33]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [2483 octets] ##########





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