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computer seems to be infected...help plz


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30 replies to this topic

#1 monkeymom

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Posted 16 April 2014 - 03:55 PM

The grandchildren seem to have almost destroyed my mom's computer. It is moving seriously slow. When you click google chrome to browse, several tabs open, and will continue to do so if you click any link on a webpage once you finally get there..she has an Asus and it's OS is Windows 7 home premium 64- bit. Thanks!

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#2 Broni

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Posted 16 April 2014 - 06:07 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 monkeymom

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Posted 16 April 2014 - 06:27 PM

 Results of screen317's Security Check version 0.99.81  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Trend Micro Titanium Internet Security 2012   
 Antivirus up to date!  (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 51  
 Adobe Flash Player 10 Flash Player out of Date! 
 Google Chrome 32.0.1700.107  
 Google Chrome 32.0.1700.72  
 Google Chrome Plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 
 


#4 monkeymom

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Posted 16 April 2014 - 06:31 PM

Farbar Service Scanner Version: 25-02-2014
Ran by darren (administrator) on 16-04-2014 at 18:30:05
Running from "C:\Downloads\Software"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#5 monkeymom

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Posted 16 April 2014 - 06:36 PM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by darren (administrator) on 16-04-2014 at 18:33:39
Running from "C:\Downloads\Software"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
ProxyServer: http=127.0.0.1:13828
========================= Hosts content: =================================
 
 
54.204.28.26 mbekfhpolalnahfbbojljmelgnbchaak
 
========================= IP Configuration: ================================
 
802.11n Wireless LAN Card = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : darren-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : westell.com
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : westell.com
   Description . . . . . . . . . . . : 802.11n Wireless LAN Card
   Physical Address. . . . . . . . . : E0-06-E6-68-95-FB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::616c:81ae:9356:34e9%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.14(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, April 16, 2014 6:02:45 PM
   Lease Expires . . . . . . . . . . : Thursday, April 17, 2014 6:02:48 PM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 333448934
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-61-96-2E-10-BF-48-67-BF-72
   DNS Servers . . . . . . . . . . . : 10.0.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : att.net
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 10-BF-48-67-BF-72
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.att.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 3:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:38e4:18d5:f5ff:fff1(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::38e4:18d5:f5ff:fff1%14(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.westell.com:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : westell.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dslrouter.westell.com
Address:  10.0.0.1
 
Name:    google.com
Addresses:  2607:f8b0:4000:804::1004
 74.125.227.164
 74.125.227.169
 74.125.227.160
 74.125.227.168
 74.125.227.165
 74.125.227.163
 74.125.227.167
 74.125.227.174
 74.125.227.162
 74.125.227.161
 74.125.227.166
 
 
Pinging google.com [74.125.227.166] with 32 bytes of data:
Reply from 74.125.227.166: bytes=32 time=50ms TTL=54
Reply from 74.125.227.166: bytes=32 time=47ms TTL=54
 
Ping statistics for 74.125.227.166:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 47ms, Maximum = 50ms, Average = 48ms
Server:  dslrouter.westell.com
Address:  10.0.0.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=100ms TTL=43
Reply from 98.138.253.109: bytes=32 time=98ms TTL=43
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 98ms, Maximum = 100ms, Average = 99ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...e0 06 e6 68 95 fb ......802.11n Wireless LAN Card
 11...10 bf 48 67 bf 72 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1        10.0.0.14     25
         10.0.0.0    255.255.255.0         On-link         10.0.0.14    281
        10.0.0.14  255.255.255.255         On-link         10.0.0.14    281
       10.0.0.255  255.255.255.255         On-link         10.0.0.14    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         10.0.0.14    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         10.0.0.14    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6ab8:38e4:18d5:f5ff:fff1/128
                                    On-link
 13    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::38e4:18d5:f5ff:fff1/128
                                    On-link
 13    281 fe80::616c:81ae:9356:34e9/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/16/2014 06:10:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/16/2014 06:10:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/16/2014 06:07:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: sllauncher.exe, version: 4.0.60310.0, time stamp: 0x4d786814
Faulting module name: coreclr.dll, version: 4.0.60310.0, time stamp: 0x4d786298
Exception code: 0xc00000fd
Fault offset: 0x0001c114
Faulting process id: 0x13bc
Faulting application start time: 0xsllauncher.exe0
Faulting application path: sllauncher.exe1
Faulting module path: sllauncher.exe2
Report Id: sllauncher.exe3
 
Error: (04/16/2014 04:43:56 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/16/2014 04:43:56 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/16/2014 04:34:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: sllauncher.exe, version: 4.0.60310.0, time stamp: 0x4d786814
Faulting module name: coreclr.dll, version: 4.0.60310.0, time stamp: 0x4d786298
Exception code: 0xc00000fd
Fault offset: 0x0000471e
Faulting process id: 0x13f4
Faulting application start time: 0xsllauncher.exe0
Faulting application path: sllauncher.exe1
Faulting module path: sllauncher.exe2
Report Id: sllauncher.exe3
 
Error: (04/16/2014 04:34:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x51a70ae7
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x51a70ae7
Exception code: 0xc0000005
Fault offset: 0x00002db0
Faulting process id: 0xbf0
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3
 
Error: (04/16/2014 04:28:10 PM) (Source: Desktop Window Manager) (User: )
Description: The Desktop Window Manager has encountered a fatal error (0x80070008)
 
Error: (04/16/2014 04:16:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 190524
 
Error: (04/16/2014 04:16:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 190524
 
 
System errors:
=============
Error: (04/16/2014 06:03:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Backup (MyPC Backup) service failed to start due to the following error: 
%%1053
 
Error: (04/16/2014 06:03:15 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Computer Backup (MyPC Backup) service to connect.
 
Error: (04/16/2014 04:34:32 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabSearch service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/16/2014 04:34:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Backup (MyPC Backup) service failed to start due to the following error: 
%%1053
 
Error: (04/16/2014 04:34:19 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Computer Backup (MyPC Backup) service to connect.
 
Error: (04/16/2014 04:33:45 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:31:16 PM on ?4/?16/?2014 was unexpected.
 
Error: (04/16/2014 04:15:47 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
 
Error: (04/04/2014 09:23:24 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (04/04/2014 08:11:08 PM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
 
Error: (03/31/2014 04:12:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
 
Microsoft Office Sessions:
=========================
Error: (04/16/2014 06:10:21 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (04/16/2014 06:10:21 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (04/16/2014 06:07:29 PM) (Source: Application Error)(User: )
Description: sllauncher.exe4.0.60310.04d786814coreclr.dll4.0.60310.04d786298c00000fd0001c11413bc01cf59c87b56c3c4C:\Program Files (x86)\Microsoft Silverlight\sllauncher.exeC:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\coreclr.dlle17033e8-c5bb-11e3-b84d-10bf4867bf72
 
Error: (04/16/2014 04:43:56 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (04/16/2014 04:43:56 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (04/16/2014 04:34:55 PM) (Source: Application Error)(User: )
Description: sllauncher.exe4.0.60310.04d786814coreclr.dll4.0.60310.04d786298c00000fd0000471e13f401cf59bbadf9bc55C:\Program Files (x86)\Microsoft Silverlight\sllauncher.exeC:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\coreclr.dllf2c046b9-c5ae-11e3-b821-10bf4867bf72
 
Error: (04/16/2014 04:34:25 PM) (Source: Application Error)(User: )
Description: DefaultTabSearch.exe0.0.0.051a70ae7DefaultTabSearch.exe0.0.0.051a70ae7c000000500002db0bf001cf59bb9fe06790C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exeC:\Program Files (x86)\DefaultTab\DefaultTabSearch.exee102a121-c5ae-11e3-b821-10bf4867bf72
 
Error: (04/16/2014 04:28:10 PM) (Source: Desktop Window Manager)(User: )
Description: 0x80070008
 
Error: (04/16/2014 04:16:01 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 190524
 
Error: (04/16/2014 04:16:01 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 190524
 
 
=========================== Installed Programs ============================
 
??????? Windows Live Mesh ActiveX ??(????) (Version: 15.4.5722.2)
??????? Windows Live Mesh ActiveX ??? (Version: 15.4.5722.2)
Adobe AIR (Version: 4.0.0.1390)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Reader X MUI (Version: 10.0.0)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
Alien Shooter
Angry Birds (Version: 2.3.0)
Apple Application Support (Version: 2.3.3)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Perfect365 (Version: 1.8.0.3)
Ask Toolbar Updater (Version: 1.2.5.36191)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.14.4.0)
ASUS AI Recovery (Version: 1.0.23)
ASUS FaceLogon (Version: 1.0.0014)
ASUS FancyStart (Version: 1.1.1)
ASUS LifeFrame3 (Version: 3.0.29)
ASUS Live Update (Version: 3.1.2)
ASUS Power4Gear Hybrid (Version: 1.2.1)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0041)
ASUS Virtual Camera (Version: 1.0.25)
ASUS WebStorage (Version: 3.0.108.222)
ASUS_Screensaver
AsusVibe2.0 (Version: 2.0.9.157)
ATK Package (Version: 1.0.0016)
AVG SafeGuard toolbar (Version: 18.0.5.292)
Bing Bar (Version: 7.3.124.0)
Blitz Media Player - a modern video player (Version: 1.0)
Bonjour (Version: 3.0.0.10)
Control ActiveX de Windows Live Mesh para conexiones remotas (Version: 15.4.5722.2)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (Version: 15.4.5722.2)
CyberLink LabelPrint (Version: 2.5.3624)
CyberLink Media Suite (Version: 8.0.2926)
CyberLink Power2Go (Version: 7.0.0.1126)
D3DX10 (Version: 15.4.2368.0902)
Define Ext (Version: 8)
DMUninstaller
DropinSavings (Version: 1.0)
Exotic Farm
Facebook Video Calling 2.0.0.447 (Version: 2.0.447)
Fast Boot (Version: 1.0.10)
ffdshow v1.2.4422 [2012-04-09] (Version: 1.2.4422.0)
Fishdom Frosty Splash
FLV Media Player version 1.3 (Version: 1.3)
FlvPlayer (Version: ${VERSION})
Free 8 Ball Pool
Free Download Manager 3.9.2
Free Ride Games Player
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Google Chrome (Version: 32.0.1700.107)
Google Chrome Packages
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4805.320)
Google Update Helper (Version: 1.3.22.5)
Haali Media Splitter
InstantOn for NB (Version: 2.2.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2405)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Silverlight (Version: 4.0.60310.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyPC Backup  (Version: )
Norton Security Scan (Version: 4.0.1.16)
Optimizer Pro v3.2
OtShot
PC Speed Up (Version: 3.4.1.0)
Racers vs Police
Ralink RT2860 Wireless LAN Card (Version: 1.2.0.40)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.6)
Realtek Ethernet Controller Driver (Version: 7.44.421.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6438)
Realtek USB 2.0 Reader Driver (Version: 6.1.7600.10010)
RealUpgrade 1.1 (Version: 1.1.0)
Rich Cars 2 Adrenaline Rush
ROBLOX Player for darren
Smiley Bar for Facebook (Version: 1.0.0.3)
Sonic Focus (Version: 1.0.0.4)
Strongvault Online Backup (Version: 1.0.1.0)
Strongvault Online Backup (Version: 5.0.2.34)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.2.16.1)
Trend Micro Titanium (Version: 5.00)
Trend Micro Titanium Internet Security 2012 (Version: 5.0)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Updater (Version: 2.6.43)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Vittalia Installer (Version: 1.0)
Vogue Tales
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinFlash (Version: 2.41.0)
Wireless Console 3 (Version: 3.0.27)
WiseConvert Toolbar (Version: 6.9.0.16)
Zoosk Messenger (Version: 4.176.2)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 86%
Total physical RAM: 1952.13 MB
Available physical RAM: 261.72 MB
Total Pagefile: 4204.26 MB
Available Pagefile: 2149.57 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.82 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:121.62 GB) (Free:80.99 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:151.47 GB) (Free:151.31 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DARREN-PC
 
Administrator            darren                   Guest                    
 
 
**** End of log ****


#6 monkeymom

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Posted 16 April 2014 - 07:29 PM

there was a malware scan done a couple of hours bf current one..i will post both as i am not sure if you need to see all of the items that were found or not. Thanks so much for your help. It is GREATLY appreciated.



#7 Broni

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Posted 16 April 2014 - 07:33 PM

Cool :)


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 monkeymom

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Posted 16 April 2014 - 08:10 PM

I cannot find where to attach the files at on this reply.



#9 monkeymom

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Posted 16 April 2014 - 08:31 PM

Also, no matter if I attempt to export or copy to clipboard, MalwareBytes freezes up EVERY time. I am unable to post any logs from this application, Any solutions?



#10 boopme

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Posted 16 April 2014 - 08:46 PM

Hello, you cannot attach here in AII section. You must copy/paste.

You can try MBAM's Chameleon
  • Note: If Malwarebytes will not launch please do the following to launch Malwarebytes Chameleon:
  • Click Start (Start, Search, All files and folders for Windows XP) then type mbam
  • Double click one of the four following files (if one does not work try the next one, and so on) - A black command window will open. Follow those instructions until the Malwarebytes program starts the scan

mbam-chameleon.scr
mbam-chameleon
mbam-chameleon.exe
mbam-chameleon.com

----------
  • When completed click the down arrow on Export Log and select Text file (*.txt)
  • Save the file to your desktop as MBAM
  • Click Apply Actions then restart your computer if requested
  • Copy and past the contents of MBAM.txt in your reply
Back to you Broni..
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Broni

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Posted 16 April 2014 - 09:00 PM

Thanks :)


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 monkeymom

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Posted 17 April 2014 - 09:12 AM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 4/17/2014
Scan Time: 9:05:51 AM
Logfile: MBAM.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.04.16.11
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Enabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: darren
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 249062
Time Elapsed: 19 min, 51 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#13 monkeymom

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Posted 17 April 2014 - 10:01 AM

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.04.16.11
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16521
darren :: DARREN-PC [administrator]
 
4/17/2014 9:17:30 AM
mbar-log-2014-04-17 (09-17-30).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 246498
Time elapsed: 39 minute(s), 10 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16521
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 2046955520, free: 227684352
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16521
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 2046955520, free: 217272320
 
Downloaded database version: v2014.04.16.11
Downloaded database version: v2014.03.27.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 5BE4A3F9
 
Partition information:
 
    Partition 0 type is Other (0x1c)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 52428800
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 52430848  Numsec = 255053824
    Partition is not bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 307484672  Numsec = 317657088
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 320072933376 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Infected file C:\Users\darren\AppData\Local\Temp\is554278482\408017326_stp\wajam_validate.exe could not be remediated because backup file is not available
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-52430848-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe-k.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe-u.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe-r.mbam...
Removal finished


#14 monkeymom

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Posted 17 April 2014 - 10:09 AM

Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 04/17/2014 10:03:46 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  54.204.28.26 mbekfhpolalnahfbbojljmelgnbchaak
 
Program finished at: 04/17/2014 10:08:00 AM
Execution time: 0 hours(s), 4 minute(s), and 13 seconds(s)


#15 Broni

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Posted 17 April 2014 - 02:55 PM

Your "hosts" file has been hijacked.

 

Restart computer in Safe Mode.
Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders, UN-check Hide protected operating system files.
NOTE. Make sure to reverse the above changes, when done with this step.
Navigate to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder.
Delete hosts file.
NOTE (Windows Vista and later only). If you can't delete "hosts" file (access denied) take ownership of "ETC" folder first and then try again: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/

Restart in normal mode.
Please, go here: http://support.microsoft.com/kb/972034#FixItForMeAlways and click on "Fix it" button to reset your "hosts" file.
Follow all prompts.

Re-run rKill and post fresh log.


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