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8 replies to this topic

#1 lucyviola

lucyviola

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Posted 16 April 2014 - 03:43 PM

I was browsing on Chrome and Command Prompt flashed up for about 1/4 of a second. It said something like

'1 File Copied

1 File Copied

1 File Copied'

I've seen it pop up briefly a few times before, but it was too quick to read. I'm running Windows 7 Home Premium, and my antivirus is Microsoft Security Essentials (which is complaining about not having run a scan for a while - I'm not sure the scheduled scans are working).

Is this something to be worried about?

Thakns :)


Edited by lucyviola, 16 April 2014 - 03:44 PM.


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#2 Broni

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Posted 16 April 2014 - 06:07 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 lucyviola

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Posted 17 April 2014 - 02:47 AM

I can't download Security Check, it comes up with a 404 error...

 

Farbar Service Scanner Version: 25-02-2014
Ran by Lucyb (administrator) on 17-04-2014 at 08:36:05
Running from "C:\Users\Lucyb\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****
 
MiniToolBox by Farbar  Version: 23-01-2014
Ran by Lucyb (administrator) on 17-04-2014 at 08:38:20
Running from "C:\Users\Lucyb\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
ProxyServer: 192.168.1.128:8080
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Ralink RT5390 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Lucy-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : queenswood.org
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 7C-E9-D3-62-50-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : queenswood.org
   Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 7C-E9-D3-62-50-DD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8821:fca4:976f:483%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.252.68(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.252.0
   Lease Obtained. . . . . . . . . . : 13 April 2014 19:12:14
   Lease Expires . . . . . . . . . . : 18 April 2014 09:32:16
   Default Gateway . . . . . . . . . : 192.168.252.254
   DHCP Server . . . . . . . . . . . : 192.168.0.42
   DHCPv6 IAID . . . . . . . . . . . : 326953427
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-77-73-F9-80-C1-6E-3F-15-25
   DNS Servers . . . . . . . . . . . : 192.168.0.101
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : lan
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 80-C1-6E-3F-15-25
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.queenswood.org:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : queenswood.org
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{55AA49C1-BDE7-4475-982D-808CA137D3E9}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1880:2ab:3f57:3bb(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1880:2ab:3f57:3bb%14(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.lan:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dc1.queenswood.org
Address:  192.168.0.101
 
Name:    google.com
Addresses:  2a00:1450:4009:803::1002
 173.194.34.110
 173.194.34.104
 173.194.34.101
 173.194.34.102
 173.194.34.100
 173.194.34.97
 173.194.34.98
 173.194.34.99
 173.194.34.96
 173.194.34.105
 173.194.34.103
 
 
Pinging google.com [173.194.34.104] with 32 bytes of data:
Reply from 173.194.34.104: bytes=32 time=5ms TTL=50
Reply from 173.194.34.104: bytes=32 time=5ms TTL=50
 
Ping statistics for 173.194.34.104:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 5ms, Average = 5ms
Server:  dc1.queenswood.org
Address:  192.168.0.101
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=172ms TTL=39
Reply from 206.190.36.45: bytes=32 time=168ms TTL=38
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 168ms, Maximum = 172ms, Average = 170ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...7c e9 d3 62 50 dc ......Microsoft Virtual WiFi Miniport Adapter
 13...7c e9 d3 62 50 dd ......Ralink RT5390 802.11b/g/n WiFi Adapter
 11...80 c1 6e 3f 15 25 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0  192.168.252.254   192.168.252.68     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.252.0    255.255.252.0         On-link    192.168.252.68    281
   192.168.252.68  255.255.255.255         On-link    192.168.252.68    281
  192.168.255.255  255.255.255.255         On-link    192.168.252.68    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.252.68    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.252.68    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:5ef5:79fb:1880:2ab:3f57:3bb/128
                                    On-link
 13    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::1880:2ab:3f57:3bb/128
                                    On-link
 13    281 fe80::8821:fca4:976f:483/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/17/2014 08:32:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36477090
 
Error: (04/17/2014 08:32:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 36477090
 
Error: (04/17/2014 08:32:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/17/2014 08:32:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36475935
 
Error: (04/17/2014 08:32:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 36475935
 
Error: (04/17/2014 08:32:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/17/2014 08:32:09 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36474126
 
Error: (04/17/2014 08:32:09 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 36474126
 
Error: (04/17/2014 08:32:09 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/17/2014 08:32:08 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36472971
 
 
System errors:
=============
Error: (04/16/2014 08:50:54 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error: 
%%2
 
Error: (04/16/2014 08:50:54 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error: 
%%2
 
Error: (04/16/2014 08:48:55 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (04/13/2014 07:04:38 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.169.2288.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.5.0216.00
 
Source Path: 4.5.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (04/13/2014 11:18:21 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.169.2288.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.5.0216.00
 
Source Path: 4.5.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (04/12/2014 09:10:35 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.169.2288.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.5.0216.00
 
Source Path: 4.5.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (04/12/2014 07:00:07 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.169.2288.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.5.0216.00
 
Source Path: 4.5.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (04/12/2014 02:16:29 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer MACBOOKPRO-727C
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B8CC18F0-19BE-4DF5-9BC6-F685621A82B7}.
The master browser is stopping or an election is being forced.
 
Error: (04/12/2014 02:12:17 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer MACBOOKPRO-727C
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B8CC18F0-19BE-4DF5-9BC6-F685621A82B7}.
The master browser is stopping or an election is being forced.
 
Error: (04/12/2014 11:09:45 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.169.2288.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.5.0216.00
 
Source Path: 4.5.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
 
Microsoft Office Sessions:
=========================
Error: (04/17/2014 08:32:12 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36477090
 
Error: (04/17/2014 08:32:12 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 36477090
 
Error: (04/17/2014 08:32:12 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/17/2014 08:32:11 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36475935
 
Error: (04/17/2014 08:32:11 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 36475935
 
Error: (04/17/2014 08:32:11 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/17/2014 08:32:09 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36474126
 
Error: (04/17/2014 08:32:09 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 36474126
 
Error: (04/17/2014 08:32:09 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/17/2014 08:32:08 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36472971
 
 
=========================== Installed Programs ============================
 
3DS Emulator Bios (Version: 0.0.1)
ACD/Labs Freeware in C:\ACD2012FREE\ (Version: v14.00, FREE)
Adobe AIR (Version: 3.1.0.4880)
Adobe Audition CS6 (Version: 5.0)
Adobe Digital Editions 2.0 (Version: 2.0)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Help Manager (Version: 4.0.244)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Amazon Kindle
Apple Application Support (Version: 3.0)
Apple Mobile Device Support (Version: 7.1.0.32)
Apple Software Update (Version: 2.1.3.127)
AuthenTec TrueAPI 64-bit (Version: 1.5.0.165)
bl (Version: 1.0.0)
Blio (Version: 2.2.8188)
Bonjour (Version: 3.0.0.10)
CyberLink YouCam (Version: 3.5.4.5822)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Pro (Version: 5.2.0.0348)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DivX Setup (Version: 2.6.1.22)
Dual-Core Optimizer (Version: 1.1.4.0169)
ESU for Microsoft Windows 7 SP1 (Version: 2.1.1)
Evernote v. 4.2.3 (Version: 4.2.3.22)
FilesFrog Update Checker
GIMP 2.8.4 (Version: 2.8.4)
Google Chrome (Version: 34.0.1847.116)
Google Update Helper (Version: 1.3.23.9)
GPL Ghostscript 8.56
GPL Ghostscript Fonts
HAL 9000 [Console] Basic Screen Saver
HAL 9000 [Full Screen] Basic Screen Saver
Hewlett-Packard ACLM.NET v1.2.2.3 (Version: 1.00.0000)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Customer Experience Enhancements (Version: 6.0.1.8)
HP Documentation (Version: 1.1.0.0)
HP FWUpdateEDO2 (Version: 1.2.0.0)
HP Launch Box (Version: 1.0.12)
HP On Screen Display (Version: 1.3.5)
HP Photosmart 5510 series Basic Device Software (Version: 25.0.621.0)
HP Photosmart 5510 series Help (Version: 140.0.2.2)
HP Power Manager (Version: 1.4.8)
HP Quick Launch (Version: 2.7.2)
HP QuickWeb (Version: 3.1.1.10197)
HP Recovery Manager (Version: 2.0.0)
HP Security Assistant (Version: 1.0.12)
HP Setup (Version: 9.0.15076.3891)
HP Setup Manager (Version: 1.2.14901.3869)
HP SimplePass PE (Version: 5.4.0.402)
HP Software Framework (Version: 4.6.10.1)
HP Support Assistant (Version: 7.4.45.4)
HP Update (Version: 5.005.000.002)
HPDiagnosticAlert (Version: 1.00.0000)
IDT Audio (Version: 1.0.6365.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Identity Protection Technology 1.1.2.0 (Version: 1.1.2.0)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2559)
Intel® Rapid Storage Technology (Version: 10.5.0.1026)
iTunes (Version: 11.1.4.62)
Java 7 Update 51 (Version: 7.0.510)
Java 7 Update 9 (64-bit) (Version: 7.0.90)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 31 (Version: 6.0.310)
Junk Mail filter update (Version: 15.4.3502.0922)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft AppLocale (Version: 1.0.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.5.0216.0)
Microsoft Security Essentials (Version: 4.5.216.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Windows Application Compatibility Database
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
MiKTeX 2.9 (Version: 2.9)
Mozilla Firefox 18.0 (x86 en-US) (Version: 18.0)
Mozilla Maintenance Service (Version: 18.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Neuratron AudioScore Lite (Version: 6.0.0)
Neuratron PhotoScore Lite (Version: 6.0.0)
NVIDIA PhysX v8.10.29 (Version: 8.10.29)
opensource (Version: 1.0.14960.3876)
ph (Version: 1.0.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Portal
Portal 2
Ralink RT5390 802.11b/g/n WiFi Adapter (Version: 3.2.13.0)
Realtek Ethernet Controller Driver (Version: 7.48.823.2011)
Realtek PCIE Card Reader (Version: 6.1.7601.85)
RPG MAKER VX Ace RTP (Version: 1.00)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Sibelius 6.2.0.88
Sibelius Scorch (all browsers) (Version: 6.1.0)
Sibelius Sounds Essentials for Sibelius 6 (Version: 1.1.0)
Skype™ 6.11 (Version: 6.11.102)
Star Trek
swMSM (Version: 12.0.0.1)
Synaptics TouchPad Driver (Version: 15.3.29.0)
TeXstudio 2.5.2 (Version: 2.5.2)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2553444) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VIP Access SDK (1.0.1.2)  (Version: 1.0.1.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinHTTrack Website Copier 3.46-1 (x64) (Version: 3.46.1)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
WinX Free AVI to MP4 Converter 4.0.14
Xiph.Org Open Codecs 0.85.17777 (Version: 0.85.17777)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 74%
Total physical RAM: 6091.86 MB
Available physical RAM: 1547.13 MB
Total Pagefile: 12181.9 MB
Available Pagefile: 5079.75 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.37 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:674.64 GB) (Free:309.03 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:19.83 GB) (Free:2.15 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.07 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\LUCY-HP
 
Administrator            Guest                    Lucy                     
Lucyb                    
 
 
**** End of log ****
 

I'm running the Malwarebytes Anti-Malware now. Thanks for your help!



#4 lucyviola

lucyviola
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  • Gender:Female
  • Local time:03:30 PM

Posted 17 April 2014 - 10:14 AM

...and after a four-hour orchestra rehearsal and much first-violinist drama, it's done...

(Couldn't find how to attach a file, so wall of text)

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 17/04/2014
Scan Time: 11:13:44
Logfile: MBAM log 17-4-14.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.04.17.02
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Lucyb
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 327750
Time Elapsed: 2 hr, 29 min, 44 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 1
PUP.Optional.FilesFrog.A, C:\Users\Lucyb\AppData\Local\FilesFrog Update Checker\update_checker.exe, 4856, Delete-on-Reboot, [fc6aac7f98e3d3631cb7b3aa44beca36]
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 6
PUP.Optional.OutBrowse, HKLM\SOFTWARE\CLASSES\TYPELIB\{DCABB943-792E-44C4-9029-ECBEE6265AF9}, Quarantined, [b3b3210a99e24de9879b96803fc3ee12], 
PUP.Optional.OutBrowse, HKLM\SOFTWARE\CLASSES\INTERFACE\{3408AC0D-510E-4808-8F7B-6B70B1F88534}, Quarantined, [b3b3210a99e24de9879b96803fc3ee12], 
PUP.Optional.OutBrowse, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{3408AC0D-510E-4808-8F7B-6B70B1F88534}, Quarantined, [b3b3210a99e24de9879b96803fc3ee12], 
PUP.Optional.OutBrowse, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{DCABB943-792E-44C4-9029-ECBEE6265AF9}, Quarantined, [b3b3210a99e24de9879b96803fc3ee12], 
PUP.Optional.Somoto, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\FilesFrog Update Checker, Quarantined, [f670cf5cb2c90432b6372afc23dd37c9], 
PUP.Optional.Somoto.A, HKU\S-1-5-21-1611122354-965001702-4093390141-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOMOTO\SDP, Quarantined, [71f5c16a5e1d16206d6edeb9ae55c040], 
 
Registry Values: 1
PUP.Optional.Somoto.A, HKU\S-1-5-21-1611122354-965001702-4093390141-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOMOTO\SDP|affid, ipadianskog, Quarantined, [71f5c16a5e1d16206d6edeb9ae55c040]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 4
Adware.InstallBrain, C:\ProgramData\IBUpdaterService, Quarantined, [0363de4de59692a49256a7c5a75c32ce], 
PUP.Optional.FilesFrog.A, C:\Users\Lucyb\AppData\Local\FilesFrog Update Checker, Delete-on-Reboot, [fc6aac7f98e3d3631cb7b3aa44beca36], 
PUP.Optional.FilesFrog.A, C:\Users\Lucyb\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker, Quarantined, [7beb50dbccaf5fd751831944679be31d], 
PUP.Optional.Conduit.A, C:\Users\Lucy\AppData\Local\Temp\ct2504091, Quarantined, [7cead556b4c73303a54fb1ac8d75b54b], 
 
Files: 18
PUP.Optional.OutBrowse, C:\Users\Lucyb\AppData\Local\Temp\DownloadManager.exe, Quarantined, [b3b3210a99e24de9879b96803fc3ee12], 
PUP.Optional.Conduit.A, C:\Users\Lucy\AppData\Local\Temp\ct2504091\ism.exe, Quarantined, [b8aeb3781f5cb185e34feb34b64a7888], 
PUP.Optional.Somoto, C:\Users\Lucyb\AppData\Local\Temp\nsd6E74.tmp, Quarantined, [4026bc6fcfac44f2b80e516ab54e27d9], 
PUP.Optional.Somoto, C:\Users\Lucyb\AppData\Local\Temp\nsf33A6.tmp, Quarantined, [a4c2a586c2b97bbb17afedce36cdef11], 
PUP.Optional.Somoto, C:\Users\Lucyb\AppData\Local\Temp\nsiCAA7.tmp, Quarantined, [74f245e685f6082e3a8cfbc0f3108d73], 
PUP.Optional.Somoto, C:\Users\Lucyb\AppData\Local\Temp\nswCB81.tmp, Quarantined, [70f6e7444f2cb87e279fcdee788b43bd], 
PUP.Optional.Somoto, C:\Users\Lucyb\AppData\Local\Temp\nsxF780.tmp, Quarantined, [3b2b02293744d95d9c2a8239ed16a45c], 
PUP.Optional.Somoto, C:\Users\Lucyb\AppData\Local\Temp\bitool.dll, Quarantined, [650169c24734290d5e9ea2cd9b66dd23], 
PUP.Optional.Somoto, C:\Users\Lucyb\AppData\Local\Temp\UpdateCheckerSetup.exe, Quarantined, [ce98d556b5c6b482ec010d19d828827e], 
PUP.Optional.Searchprotect, C:\Users\Lucy\Downloads\PFCSetup.exe, Quarantined, [9accf833ec8fb28470c4b066ba47db25], 
PUP.Optional.OpenCandy, C:\Users\Lucy\Videos\DAEMONToolsPro520-0348.exe, Quarantined, [70f69596166552e44969282142c28080], 
PUP.Optional.DownloadSponsor, C:\Users\Lucyb\Downloads\avast-free-antivirus.exe, Quarantined, [44226bc092e92412e736fc056a9af30d], 
PUP.Optional.Somoto, C:\Users\Lucyb\Videos\ipadian.rar, Quarantined, [db8b9596aad181b5c72349ffd1338d73], 
PUP.Optional.Somoto, C:\Users\Lucyb\AppData\Local\FilesFrog Update Checker\uninstall.exe, Quarantined, [f670cf5cb2c90432b6372afc23dd37c9], 
Adware.InstallBrain, C:\ProgramData\IBUpdaterService\repository.xml, Quarantined, [0363de4de59692a49256a7c5a75c32ce], 
PUP.Optional.FilesFrog.A, C:\Users\Lucyb\AppData\Local\FilesFrog Update Checker\update_checker.exe, Delete-on-Reboot, [fc6aac7f98e3d3631cb7b3aa44beca36], 
PUP.Optional.FilesFrog.A, C:\Users\Lucyb\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker\Check for Updates.lnk, Quarantined, [7beb50dbccaf5fd751831944679be31d], 
PUP.Optional.FilesFrog.A, C:\Users\Lucyb\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker\Uninstall.lnk, Quarantined, [7beb50dbccaf5fd751831944679be31d], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.04.17.03
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17041
Lucyb :: LUCY-HP [administrator]
 
17/04/2014 13:41:33
mbar-log-2014-04-17 (13-41-33).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 318457
Time elapsed: 1 hour(s), 6 minute(s), 54 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17041
 
Java version: 1.6.0_31
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 2.494000 GHz
Memory total: 6387777536, free: 2044153856
 
Downloaded database version: v2014.04.17.03
Downloaded database version: v2014.03.27.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 63791805
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 407552
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600  Numsec = 1414823936
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1415233536  Numsec = 41592832
 
    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1456826368  Numsec = 8318976
 
Disk Size: 750156374016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1465129168-1465149168)...
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 04/17/2014 04:11:44 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\SysWOW64\ezSharedSvcHost.exe (PID: 1840) [WD-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 04/17/2014 04:13:02 PM
Execution time: 0 hours(s), 1 minute(s), and 18 seconds(s)
 

 



#5 Broni

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Posted 17 April 2014 - 02:37 PM

Get Security Check from here: http://www.smartestcomputing.us.com/files/file/2-securitycheck/

 

Then...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#6 lucyviola

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Posted 18 April 2014 - 08:20 AM

I don't know if this could be related, but I got the blue screen of death when I took my computer out of sleep mode, then it wanted to check E:. It didn't find any problems, but...
 
AdwCleaner doesn't run :(
 
 Results of screen317's Security Check version 0.99.5  
 Windows 7  (UAC is enabled) 
 Internet Explorer 8  
`````````````````````````````` 
Antivirus/Firewall Check:
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update.
``````````````````````````````` 
Anti-malware/Other Utilities Check:
 Java™ 6 Update 31  
 Java 7 Update 55  
 Out of date Java installed!
Adobe Reader XI (11.0.06) 
 Mozilla Firefox (x86 en-US..) Firefox Out of Date!
```````````````````````````````` 
Process Check:  
objlist.exe by Laurent
 Windows Defender MSMpEng.exe 
 Malwarebytes' Anti-Malware mbamservice.exe  
 Malwarebytes' Anti-Malware mbam.exe  
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe   
````````````````````````````````
DNS Vulnerability Check:
 GREAT! (Not vulnerable to DNS cache poisoning) 
 
``````````End of Log````````````
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Lucyb on 17/04/2014 at 21:29:43.83
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installedbrowserextensions
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\somoto
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etype_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etype_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etypesetup_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etypesetup_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etypeuninstall_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etypeuninstall_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etypeupdate_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etypeupdate_rasmancs
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{15C50F97-4A8B-4F1F-AC2B-E722AF998315}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{15C50F97-4A8B-4F1F-AC2B-E722AF998315}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\end"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\softsafe"
Successfully deleted: [Folder] "C:\Users\Lucyb\appdata\locallow\boost_interprocess"
Successfully deleted: [Folder] "C:\Program Files (x86)\goforfiles"
Successfully deleted: [Empty Folder] C:\Users\Lucyb\appdata\local\{87DBAAC5-F995-410A-AD2F-A1A1E924C1F7}
Successfully deleted: [Empty Folder] C:\Users\Lucyb\appdata\local\{E68823A0-445F-4128-A8CF-BA228AAF6B96}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 17/04/2014 at 21:35:37.04
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
C:\Program Files (x86)\PSeMu3\PSeMu3.exe a variant of MSIL/Hoax.Agent.NAF application cleaned by deleting - quarantined
C:\Users\Lucy\AppData\Roaming\.minecraft\RecoverCraft-2.1.zip a variant of Java/PSW.OnLineGames.A trojan deleted - quarantined
C:\Users\Lucy\AppData\Roaming\.minecraft\RecoverCraft.jar a variant of Java/PSW.OnLineGames.A trojan cleaned by deleting - quarantined
C:\Users\Lucy\AppData\Roaming\.minecraft\RecoverCraft-2.1\bin\RecoverCraft.jar a variant of Java/PSW.OnLineGames.A trojan cleaned by deleting - quarantined
C:\Users\Lucy\Videos\Nintendo 3DS Emulator 2.9.4.rar a variant of MSIL/Hoax.Emulator.A application deleted - quarantined
C:\Users\Lucyb\AppData\Roaming\old.minecraft\RecoverCraft-2.1.zip a variant of Java/PSW.OnLineGames.A trojan deleted - quarantined
C:\Users\Lucyb\AppData\Roaming\old.minecraft\RecoverCraft-2.1\bin\RecoverCraft.jar a variant of Java/PSW.OnLineGames.A trojan cleaned by deleting - quarantined
C:\Users\Lucyb\Videos\ps3\PSeMu3_Setup.exe a variant of MSIL/Hoax.Agent.NAF application cleaned by deleting - quarantined
C:\Users\Lucyb\Videos\ps3\PSeMu3_Setup.zip a variant of MSIL/Hoax.Agent.NAF application deleted - quarantined
C:\Users\Lucyb\Videos\pxy\3DS Emulator 2.9.4.rar a variant of MSIL/Hoax.Emulator.A application deleted - quarantined
C:\Users\Lucyb\Videos\pxy\3DS Emulator 2.9.4\3DS Emulator 2.9.4.exe a variant of MSIL/Hoax.Emulator.A application cleaned by deleting - quarantined
 
Yes, that was a bit daft (^_^;) I can't has emulator

Edited by lucyviola, 18 April 2014 - 10:08 AM.


#7 Broni

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Posted 18 April 2014 - 10:42 AM

How is computer doing?


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#8 lucyviola

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Posted 18 April 2014 - 10:48 AM

Seems okay... I haven't seen any funny-looking Command Prompt windows, and the fan sounds quieter too, oddly enough!

Thank you so much!!! \(^▽^✿)ノ



#9 Broni

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Posted 18 April 2014 - 10:52 AM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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