We ran out of Ethernet ports on one wall of the building (all in use), we added another person, I added in a small 8 port unmanaged POE switch so I can run more devices from a single Ethernet port. One phone works fine, the other will not connect to the FTP shoretel server from the same new 8 port POE switch.
The one that does not work was moved from a different port which was plugged into a different 24 port switch (top switch) in the server room, both 24 port switches in the server room are connected with one patch cable from one to the other. They are on 2 different ip's 192.168.10.253 (Bottom switch) and 192.168.10.254 (Top switch) with the same gateways and same DNS.
All of the shoretel equipment is plugged into the same 24 port switch (Top switch) in the server room and this particular ethernet port with the new 8 port POE switch attached goes into the (bottom switch).
One phone connects the other does not. Strange thing: I can move the non working phone back to the original port it used to be in (Top 24 port switch) and it will work. I checked on the both 24 port switches (which are managed) there is no different vlan, all are the same.
Another strange thing: I can plug a computer into the phone (it has ethernet ports one in one out) when it is not working from the new 8 port switch which goes to the bottom 24 port switch in the server room, and ping the FTP shoretel server and even remote into it. Obviously the phone should be able to see it and connect or so it would seem to me.
I tried both DHCP on the phone and setting the phone up manually.
Edited by zingo156, 16 April 2014 - 08:09 AM.