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Gateway Laptop Won't boot


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7 replies to this topic

#1 justawildchild

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Posted 15 April 2014 - 11:03 PM

My wife's laptop has stopped working. 

 

She has a Gateway NV53

AMD Athlon II X2 M300

15.6" LED Display

320 GB HDD

3GB Memory

 

With either the battery, or power cord in place (or both)  the blue LED light will turn on, and fans will start to run but it will not boot.  I have tried disconnecting power and holding down power button for 30+ secs, but still nothing.

 

Is there anything I should do to determine if this is a motherboard issue?

 

Thanks in advance



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#2 RobertMizell

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Posted 16 April 2014 - 01:10 AM

The battery and adapter are working. This is a motherboard issue or something else. Maybe you have to bring your laptop to the Gateway repair center.


Edited by RobertMizell, 16 April 2014 - 01:11 AM.


#3 zingo156

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Posted 16 April 2014 - 09:54 AM

Check to see if there is a picture on the screen that is faint, use a bright flash light shine at the screen and check if anything is there with it running. If your model has an inverter this is a cheap part that powers the backlight, sometimes they go out. If it has an LED screen, then it is possible the cable or panel is bad or the backlight has burned out, try connecting an external monitor and see if you get any video out from that. If you get nothing from external video out move on.

 

You can try to remove the ram and put it back in. If that doesn't work, try 1 stick of ram in 1 slot at a time. Move each stick to each slot. A single bad stick of ram could be the problem or a bad slot.

 

Try to reset the cmos by removing all power sources, battery, power adapter and then the button cell battery from the main board if you can access it.

 

If it still is not working, you would need to start removing all hardware that is not needed for post, DVD drive, Hard drive, Wireless card, webcam, keyboard, mouse etc, each component can cause problems, this would require a tear down of the machine.


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#4 spngbobis4me

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Posted 17 June 2014 - 06:21 PM

I have the exact laptop and mine is doing the same thing? I cannot figure out what it is. Did you ever figure out what the problem was?

#5 spngbobis4me

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Posted 17 June 2014 - 06:22 PM

I have the exact laptop and mine is doing the same thing? I cannot figure out what it is. Did you ever figure out what the problem was?

#6 zingo156

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Posted 17 June 2014 - 07:24 PM

If you have the same issues, follow the same instructions above.


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#7 spngbobis4me

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Posted 18 June 2014 - 12:09 AM

where is the button cell battery located?



#8 zingo156

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Posted 18 June 2014 - 07:16 AM

This video might help:


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