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Color was off, got new monitor, still off, advice please


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#1 funlover

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Posted 15 April 2014 - 09:57 PM

I was having trouble with my colors while photo editing and tried to calibrate with various software programs. My monitor was 6 years old so i bought a Asus PA24Q.  After hooking up everything (HDMI) my color is still off and now I have no sound.  My other monitor had built in speakers.  I hooked up some external speakers and all I am getting is a hum.
To clarify my most urgent problem is color, because I don't use sound a lot.  Below are my specs.   I don't know why is giving monitor as generic.  
 
 
Item                Details
 
Windows:            Windows 7 Home Premium Edition (64-bit) Service Pack 1 (Build 7601)
Internet Explorer:  9.11.9600.16521
Memory (RAM):       8191 MB
CPU Info:           Intel® Core™2 Duo CPU     E8500  @ 3.16GHz
CPU Speed:          3165.1 MHz
Sound Card:         PA248-3 (NVIDIA High Definition | 
 
Display Adapters:   NVIDIA GeForce GT 430 | NVIDIA GeForce GT 430 | RDPDD Chained DD | RDP Encoder Mirror Driver | RDP Reflector Display Driver
Monitors:           1x; Generic PnP Monitor | 
Screen Resolution:  1920 X 1200 - 32 bit
Network:            Network Present
Network Adapters:   Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) #2 | Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
CD / DVD Drives:    1x (D: | ) D: HL-DT-STDVD-RAM GH22NS30
Ports:              COM1 LPT1
Mouse:              5 Button Wheel Mouse Present
Hard Disks:         C:  931.4GB | H:  288.1GB | J:  465.8GB
Hard Disks - Free:  C:  623.5GB | H:  74.5GB | J:  79.1GB
USB Controllers:    8 host controllers.
Firewire (1394):    1 host controllers.
Manufacturer *:     Award Software International, Inc.
Product Make *:     EP45-UD3P
AC Power Status:    OnLine
BIOS Info:          AT/AT COMPATIBLE | 11/14/08 | GBT    - 42302e31
Time Zone:          Central Standard Time
Battery Status:     No Battery
Motherboard *:      Gigabyte Technology Co., Ltd. EP45-UD3P
IP Address:         192.168.1.27 | 
MAC Address:        00-1F-D0-D4-1B-90
Host Name:          HELEN-PC
SM BIOS:            F6
 


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#2 OldPhil

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Posted 16 April 2014 - 05:33 AM

IMO either the drivers are corrupt or your video card has an issue, the card could be dying or over heating.  Is it nice and clean inside the box?


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#3 funlover

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Posted 16 April 2014 - 08:09 AM

thanks for answering.  I just updated the drivers last week.  I was wondering about the card so I just ordered another one this morning.  I'll check to see if the inside needs cleaning too



#4 zingo156

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Posted 16 April 2014 - 09:44 AM

Did you try the monitor with a different cable and a different computer?

 

When colors are off, generally it is one of the following items causing the problem: Cable (HDMI in your case), Monitor, or Video card (possibly driver related or hardware).

 

As for the sound issue, does the new monitor have speakers built in? If it does not, you would need to change your default audio playback device to "speakers" if you have them plugged into the green 3.5mm jack. I suspect it is set to HDMI because your old monitor had speakers which were working.

 

Here is a video that shows how to get to audio playback devices and change them:


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#5 funlover

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Posted 16 April 2014 - 10:55 AM

Thanks for answering.  Will try all this and get back



#6 funlover

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Posted 17 April 2014 - 04:52 PM

Thanks to both of you for your help, it was my cable after all.  But everything is nice and clean now!



#7 zingo156

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Posted 18 April 2014 - 07:38 AM

Glad to hear, happy computing.


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