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Windows 7 Pro 64-bit Everything Running Slow


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11 replies to this topic

#1 twiggy1214

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Posted 15 April 2014 - 03:36 PM

This all started about two weeks to a month ago where everything seems to run extremely slow.  Typing is slow, booting is slow, everything is slow.  I cannot figure out what is causing it and don't know where to begin.  I do a lot of typing for a living and even Word 2010 is extremely slow.  I have a tremendous amount of work and it seems like it is taking for ever to get it done to the problem.  Any help would be greatly appreciated and thank you in advance.  I was not sure where to post this question, so I do hope I posted it in the proper location.  If not, I apologize in advance.



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#2 hamluis

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Posted 15 April 2014 - 03:47 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 twiggy1214

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Posted 15 April 2014 - 04:05 PM

Louis,

 

Here is the information you requested. 

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Cheryl (administrator) on 15-04-2014 at 17:03:49
Running from "C:\Users\Cheryl\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/15/2014 00:32:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/15/2014 00:31:23 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (04/14/2014 07:16:58 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/04/14 19:16:58.397]: [00001992]: Initialize TwdsMain Class failed!

Error: (04/14/2014 07:16:58 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/04/14 19:16:58.397]: [00001992]: ##### Fatal ERROR!! Create STI-device failed! #####

Error: (04/14/2014 07:16:58 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/04/14 19:16:58.194]: [00001992]: Initialize TwdsMain Class failed!

Error: (04/14/2014 07:16:58 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/04/14 19:16:58.194]: [00001992]: ##### Fatal ERROR!! Create STI-device failed! #####

Error: (04/14/2014 07:16:58 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/04/14 19:16:58.054]: [00001992]: Initialize TwdsMain Class failed!

Error: (04/14/2014 07:16:58 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/04/14 19:16:58.054]: [00001992]: ##### Fatal ERROR!! Create STI-device failed! #####

Error: (04/14/2014 07:10:28 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/04/14 19:10:28.824]: [00001992]: Initialize TwdsMain Class failed!

Error: (04/14/2014 07:10:28 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/04/14 19:10:28.824]: [00001992]: ##### Fatal ERROR!! Create STI-device failed! #####

System errors:
=============
Error: (04/15/2014 04:59:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/15/2014 04:49:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/15/2014 04:39:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/15/2014 04:29:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/15/2014 04:19:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/15/2014 04:09:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/15/2014 03:59:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/15/2014 03:49:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/15/2014 03:39:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/15/2014 03:34:42 PM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}

Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2014-04-15 15:26:29.871
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-15 15:26:29.605
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-14 16:57:41.816
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-14 16:57:41.535
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-14 14:39:55.489
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-14 14:39:55.161
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-13 08:14:09.700
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-13 08:14:09.419
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-12 08:22:19.078
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-12 08:22:18.797
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ctxusbm.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
7-zip v9.20 (Version: v9.20)
Adobe AIR (Version: 4.0.0.1390)
Adobe Digital Editions
Adobe Download Manager (Version: 1.6.2.102)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Shockwave Player 12.1 (Version: 12.1.0.150)
Amazon Cloud Drive (Version: 1.10.00.0)
Amazon Cloud Player (Version: 1.1.0.332)
Amazon MP3 Uploader (Version: 1.0.7)
Android SDK Tools (Version: 1.14)
Apple Application Support (Version: 3.0.1)
Apple Mobile Device Support (Version: 7.1.1.3)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.804.0)
att.net Internet Mail
att.net Toolbar
AVG PC TuneUp Language Pack (en-US) (Version: 12.0.4000.108)
Belarc Advisor 8.4 (Version: 8.4.0.0)
Bonjour (Version: 3.0.0.10)
Brother MFL-Pro Suite MFC-J6710DW (Version: 2.0.0.0)
Bytescribe WavPlayer (Version: 6.0.0)
Catalyst Control Center Core Implementation (Version: 2010.0210.2206.39615)
Catalyst Control Center Graphics Full Existing (Version: 2010.0210.2206.39615)
Catalyst Control Center Graphics Full New (Version: 2010.0210.2206.39615)
Catalyst Control Center Graphics Light (Version: 2010.0210.2206.39615)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0210.2206.39615)
Catalyst Control Center InstallProxy (Version: 2010.1125.2142.38865)
Catalyst Control Center Localization All (Version: 2010.0210.2206.39615)
CCC Help Chinese Standard (Version: 2010.0210.2205.39615)
CCC Help Chinese Traditional (Version: 2010.0210.2205.39615)
CCC Help Czech (Version: 2010.0210.2205.39615)
CCC Help Danish (Version: 2010.0210.2205.39615)
CCC Help Dutch (Version: 2010.0210.2205.39615)
CCC Help English (Version: 2010.0210.2205.39615)
CCC Help Finnish (Version: 2010.0210.2205.39615)
CCC Help French (Version: 2010.0210.2205.39615)
CCC Help German (Version: 2010.0210.2205.39615)
CCC Help Greek (Version: 2010.0210.2205.39615)
CCC Help Hungarian (Version: 2010.0210.2205.39615)
CCC Help Italian (Version: 2010.0210.2205.39615)
CCC Help Japanese (Version: 2010.0210.2205.39615)
CCC Help Korean (Version: 2010.0210.2205.39615)
CCC Help Norwegian (Version: 2010.0210.2205.39615)
CCC Help Polish (Version: 2010.0210.2205.39615)
CCC Help Portuguese (Version: 2010.0210.2205.39615)
CCC Help Russian (Version: 2010.0210.2205.39615)
CCC Help Spanish (Version: 2010.0210.2205.39615)
CCC Help Swedish (Version: 2010.0210.2205.39615)
CCC Help Thai (Version: 2010.0210.2205.39615)
CCC Help Turkish (Version: 2010.0210.2205.39615)
ccc-core-static (Version: 2010.0210.2206.39615)
ccc-utility64 (Version: 2010.0210.2206.39615)
CCleaner (Version: 4.12)
Citrix online plug-in (DV) (Version: 12.0.0.6410)
Citrix online plug-in (HDX) (Version: 12.0.0.6410)
Citrix online plug-in (SSON) (Version: 11.2.0.31560)
Citrix online plug-in (USB) (Version: 12.0.0.6410)
Citrix online plug-in (Web) (Version: 12.0.0.6410)
COMODO Firewall (Version: 6.3.39949.2976)
COMODO Programs Manager (Version: 1.3_build_30)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Defraggler (Version: 2.17)
DHTML Editing Component (Version: 6.02.0001)
Digital Cable Advisor (Version: 1.0.0.0)
DocShuttle Transcriptionist (Version: 6.0)
DriveImage XML (Private Edition) (Version: 2.44.000)
eReg (Version: 1.20.138.34)
ESET Online Scanner v3
EVEREST Home Edition v2.20 (Version: 2.20)
ezthanksgiving.themepack
Foxit Cloud (Version: 1.2.75.126)
Foxit Reader (Version: 6.1.4.217)
Free M4a to MP3 Converter 8.0
Free RAR Extract Frog (Version: 4.70)
Free WMA to MP3 Converter 1.16
freebudget 4.1 (Version: freebudget 4.1)
Genie Backup Manager (Version: 9.0)
Google Chrome (Version: 34.0.1847.116)
Google Desktop (Version: 5.9.1005.12335)
Google Update Helper (Version: 1.3.23.9)
HDD Health v4.2
HijackThis 2.0.2 (Version: 2.0.2)
IBM ViaVoice TTS Runtime v5.0 - US English
Internet Explorer (Enable DEP)
iTunes (Version: 11.1.5.5)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
Kobo (Version: 3.0.4)
Logitech SetPoint 6.61 (Version: 6.61.15)
Logitech Unifying Software 2.10 (Version: 2.10.37)
Macrium Reflect Free Edition (Version: 5.1.5732)
Masterra PostSmile 7.0 (Version: 7.0)
McAfee SecurityCenter (Version: 12.8.944)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook Connector (Version: 14.0.6123.5001)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Standard 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft OneDrive (Version: 17.0.4035.0328)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (Version: 14.0.5120.5000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC100_CRT_SP1_x64 (Version: 10.0.40219.1)
Microsoft_VC100_CRT_SP1_x86 (Version: 10.0.40219.1)
MSVC80_x64_v2 (Version: 1.0.3.0)
MSVC80_x86_v2 (Version: 1.0.3.0)
MSVC90_x64 (Version: 1.0.1.2)
MSVC90_x86 (Version: 1.0.1.2)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.13.100)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.12.100)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.4.9.100)
Nero InfoTool (Version: 6.4.12.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.40.100)
Nero StartSmart Help (Version: 9.4.11.208)
Nero StartSmart OEM (Version: 9.4.10.100)
NeroExpress (Version: 1.0.0.0)
neroxml (Version: 1.0.0)
Npackd (Version: 1.16.3)
Nuance PaperPort 12 (Version: 12.1.0000)
Nuance PDF Viewer Plus (Version: 5.30.3290)
OutlookTools 2 (Version: 2.3.0)
PC Connectivity Solution (Version: 12.0.76.0)
PHOTOfunSTUDIO 6.0 (Version: 6.00.135)
Platform (Version: 1.34)
PS3 Media Server (Version: 1.81.0)
Quick Look Electronic Drug Reference 2010 (Version: 1.00.0000)
Quick Look Electronic Drug Reference 2012 (Version: 1.00.0000)
Quicken 2012 (Version: 21.1.7.18)
QuickTime 7 (Version: 7.75.80.95)
Ready Reference Bookshelf (Version: 2.02.0000)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0009)
RealUpgrade 1.1 (Version: 1.1.0)
Recuva (Version: 1.51)
Revo Uninstaller 1.95 (Version: 1.95)
Scansoft PDF Professional
Scirocco Take a Break 3.1 (Version: 3.1)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Snappy Fax Version 5 (Version: 5..0)
Speccy (Version: 1.25)
SpellCheckAnywhere (Version: 1.00.0000)
Spybot - Search & Destroy (Version: 2.2.25)
Stedman's Cardiology & Pulmonary Words, 5th Edition, on CD-ROM (Version: 1.00.0000)
Stedman's Orthopaedic & Rehab Words, 6e (Version: 1.00.0000)
Stedman's Pathology & Lab Medicine Words, Includes Histology, Fifth Edition, on CD-ROM (Version: 1.00.0000)
Stedmans Universal Spellchecker (Version: 1.00.0000)
Stellar Phoenix Outlook PST Repair (Version: 4.5.0.0)
SUPERAntiSpyware (Version: 5.7.1018)
swMSM (Version: 12.0.0.1)
TurboTax 2009 wmiiper (Version: 009.000.0622)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.3351)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0496)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0222)
TurboTax 2011 wmiiper (Version: 011.000.1759)
TurboTax 2011 wrapper (Version: 011.000.0121)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 WinPerFedFormset (Version: 012.000.2309)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0474)
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TurboTax 2012 wrapper (Version: 012.000.0127)
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Windows Driver Package - U.S. Robotics Corporation Model 5637 Voice Driver (01/28/2011 3.1.0.46) (Version: 01/28/2011 3.1.0.46)
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========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 7934.18 MB
Available physical RAM: 3695.1 MB
Total Pagefile: 15866.53 MB
Available Pagefile: 11533.06 MB
Total Virtual: 4095.88 MB
Available Virtual: 3950.36 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:1397.16 GB) (Free:658.31 GB) NTFS
3 Drive e: (My Passport) (Fixed) (Total:931.49 GB) (Free:290.25 GB) NTFS

========================= Users: ========================================

User accounts for \\CHERYL-PC

Administrator            Cheryl                   Guest                   

**** End of log ****

 

Here is the Speccy Snapshot

http://speccy.piriform.com/results/T3To1QnRZ5kzoC5hgGJfd2T

 

Cheryl



#4 jcgriff2

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Posted 15 April 2014 - 04:24 PM

Does this slowness occur in Safemode as well?
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#5 twiggy1214

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Posted 15 April 2014 - 04:29 PM

I have not tried it yet in safe mode, but will do and post back.  I know it is very frustrating trying to type in word and having it slow down and it was even taking awhile for documents to open up.



#6 twiggy1214

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Posted 15 April 2014 - 08:16 PM

It does seem to run a bit faster in safemode.



#7 hamluis

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Posted 16 April 2014 - 09:56 AM

You have...AVG, McAfee,, Zone Alarm, and Comodo software installed on your system...which may not necessarily play well together.  Each of these programs employs drivers which won't necessarily load in safe mode and that could account for the perceived near-normal functioning in safe mode.

 

I would remove all of these and employ Microsoft Security Essentials and the Windows Firewall...and see how the system runs after the suggested changes.

 

You also have Win Utilitiers installed, which is a "system optimizer".  BC does not support the use of such because they tend to create unnecessary system problems.

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

 

I would also replace Spybot with SUPERAntiSpyware or some other AM program deemed by many to be superior to Spybot.

 

And...I would run the chkdsk /r command on the Windows partition after suggested changes have been made, if made.

 

Louis



#8 twiggy1214

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Posted 16 April 2014 - 11:43 AM

Thank you very much Louis.  I will do as advised as soon as I get a chance and post back.

 

Cheryl :thumbup2:



#9 twiggy1214

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Posted 16 April 2014 - 01:50 PM

Louis - I had AVG and Zone Alarm already uninstalled, so I downloaded an uninstaller to make sure all trace were removed.  I also completely removed Comodo also.  I am running the Windows Firewall and Windows Security Essentials.  I removed Win Utilitiers also.  I removed Spybot and I am using SUPERAntiSpyware now.  I also am running chkdsk /r the next time the computer reboots.  I am going to run that later on today.  Already, it is running a lot faster and booting faster also. 

 

Cheryl



#10 hamluis

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Posted 16 April 2014 - 01:54 PM

:thumbup2: .

 

Louis



#11 Agouti

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Posted 16 April 2014 - 04:09 PM

I am running the Windows Firewall and Windows Security Essentials.

Be careful - do NOT confuse Microsoft Security Essentials with Windows Security Essentials!!


Edited by Agouti, 16 April 2014 - 04:10 PM.


#12 twiggy1214

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Posted 16 April 2014 - 04:44 PM

Agouti - Thank you very much.  I misspoke.  It was Microsoft Security Essentials that I installed.

 

Cheryl






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